The Project Manager is responsible for delivering medium-to-large telecommunications deployment projects from inception through closure. This includes managing project scope, schedules, financial performance, and stakeholder communications to ensure successful service delivery.
Ciena
30 Remote Job Openings at Ciena
The Customer Success Advocate is responsible for retaining and growing the customer base by proactively identifying goals and driving business outcomes. They act as a trusted advisor, managing the customer journey and ensuring effective product adoption through data-driven insights and one-to-many solutions.
Director of Carrier Managed Service Portfolio and Offer Development β Americas, EMEA
Ciena
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Full Time
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6 days ago
Ciena
The Director will lead the global strategy and execution of the managed services portfolio for telcos and network operators. They will also drive cross-functional business development, mentor team members, and collaborate with sales to ensure go-to-market success.
The role involves designing scalable training, content, and resources to support Ciena's partner ecosystem and partner-facing teams. You will collaborate with cross-functional departments to ensure enablement materials are accurate, current, and aligned with business priorities.
Serve as the primary technical liaison throughout the customer lifecycle to drive retention and service excellence. Collaborate with internal teams to manage technical escalations, conduct post-mortem reviews, and deliver customer onboarding activities.
Lead technical engagements and solution design for submarine customers, focusing on Open Cable systems and hyperscaler connectivity. Partner with internal teams to influence product evolution and act as a trusted technical advisor for global opportunities.
Lead the installation and commissioning of telecom equipment in Central Office and Service Provider environments. Coordinate field crews and subcontractors while ensuring quality assurance and accurate project documentation.
Director of Carrier Managed Service Portfolio and Offer Development β EMEA
Ciena
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Full Time
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12 days ago
Ciena
Lead the development and execution of the managed services portfolio strategy for global telecommunications service providers and carriers. Drive partnership growth, refresh service catalogues, and coordinate cross-functional efforts to accelerate sales within the partner network.
Design and document scalable Anaplan models to translate business processes into financial insights and planning capabilities. Collaborate with global stakeholders and architects to align solution designs with business needs and execute functional validation.
Lead the design, verification, and release of high-complexity multilayer printed circuit boards for networking products. Collaborate with hardware and mechanical teams to ensure designs meet manufacturing, quality, and DFT standards.
Director of Financial Planning and Analysis, Process and Insights
Ciena
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Full Time
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14 days ago
Ciena
Lead the design and standardization of enterprise FP&A processes across planning, forecasting, and reporting cycles. Drive the delivery of executive dashboards and AI-driven insights through close partnership with Finance, Data, and Technology teams.
Plan and execute red team campaigns, penetration tests, and purple team exercises to strengthen organizational security. Communicate attack paths and findings to stakeholders while developing offensive tools and scripts.
Manage strategic IT projects focused on Accounting and Financial Planning, overseeing globally distributed technical and business teams. Coordinate with stakeholders to translate requirements into schedules and drive technical delivery through testing cycles.
Engage customers during pre-sales activities to align technical solutions with business and network requirements. Collaborate with cross-functional teams to ensure alignment of technical solutions with customer and business objectives.
Oversee the development lifecycle of systems solutions, acting as the primary liaison between stakeholders and the development team. Responsibilities include capturing user stories, coordinating with product owners, and implementing performance metrics for Sales Engineering effectiveness.
The role involves delivering post-sales solution engineering, including design, deployment, and network reconfiguration under senior supervision. It also requires collaborating with cross-functional teams to translate network designs into implementation processes and resolve technical issues.
Lead the design and validation of next-generation IP routing solutions, focusing on SR-MPLS and SRv6 technologies. Drive end-to-end testing strategies, develop automated frameworks using Python, and mentor engineers to ensure high product quality.
Lead and coordinate global strategic transactions, including M&A, investments, and strategic partnerships from early-stage diligence to post-close execution. Partner with the Chief Strategy Office and Legal leadership to develop deal processes and manage external counsel.
Application Support Engineer, Service Reliability Engineering
Ciena
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Full Time
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2 months ago
Ciena
Design and manage robust infrastructure to ensure the reliability and scalability of critical systems. Proactively monitor system health, lead incident management efforts, and automate repetitive tasks to improve operational efficiency.
Drive Managed Services opportunity development and pre-sales activities to build the business pipeline. Design and own ITIL-aligned service management processes and produce associated process artifacts and workflows.
Lead and execute go-to-market strategies to drive bookings, revenue, and market share across strategic global accounts. Manage high-performing sales teams and engage with executive-level stakeholders to strengthen relationships and accelerate complex sales pursuits.
Define product strategy and multi-year roadmaps for high-speed optical and electrical interconnect technologies. Lead commercialization efforts, establish pricing structures, and serve as the primary interface between engineering, sales, and external technology partners.
The developer will be responsible for creating and managing integrations between enterprise applications using Mulesoft and Oracle SOA platforms. They will also collaborate with team members to develop reusable services and maintain effective communication with business and technical stakeholders.
Develop and implement global semiconductor commodity strategies to optimize technology, quality, supply, and cost. Lead cross-functional collaboration to mitigate supply chain risks and ensure continuity of supply for critical components.
Develop comprehensive solution and feature test plans to validate product capabilities and customer use-cases. Collaborate with software and hardware engineering teams to execute tests, analyze results, and resolve defects in end-to-end networking solutions.
The role involves driving financial transparency and cost optimization across IT and cloud investments through forecasting, variance analysis, and KPI tracking. You will also manage IT contract governance and design executive-ready dashboards to serve as a single source of truth for financial performance.
The engineer will support the delivery and maintenance of next-generation Data Center Out-of-Band Management (DCOM) networks utilizing Passive Optical Networking (PON) technology for AI hyperscalers. This involves gathering requirements for routing/switching software, providing technical guidance on SAOS embedded PON software, and ensuring solutions meet performance and reliability standards.
The role involves a hands-on contribution to delivering network solutions and providing post-sales technical support, working with internal teams, partners, and customers for seamless deployment and improvements. Key duties include leading solution delivery activities like remote deployment support and migrations, validating technical packages, and resolving design or product issues.
The Global Process Owner will design, govern, and continuously improve the end-to-end S&OP process across the enterprise. This role ensures alignment between demand forecasting, supply planning, and operational execution to support business growth and transformation objectives.
The Optical Systems Product Line Manager will work closely with cross-functional teams to define, introduce, and manage the lifecycle of Cienaβs Optical System products. This role involves articulating product features and value propositions, supporting sales activities, and driving market strategies for growth.