Design and implement advanced optimization models to improve supply chain performance, cost efficiency, and sustainability. Develop algorithms and analytical solutions to solve complex problems in procurement, planning, and logistics.
The Director will lead regional financial planning, budgeting, and forecasting processes while partnering with leadership to drive sustainable growth. They are responsible for delivering actionable financial insights, optimizing margins, and fostering a culture of collaboration and talent development within the finance team.
The Customer Lead Engineer serves as the primary technical interface for assigned customers, managing support cases and driving network reliability. They are responsible for coordinating with internal teams, performing network planning, and creating technical documentation to ensure operational excellence.
The Director of Product Line Management will define and drive the Waveserver product strategy, roadmap, and investment priorities to ensure portfolio growth and differentiation. This role involves leading cross-functional alignment across engineering, marketing, and sales while managing product performance, profitability, and customer engagements.
The role involves delivering first-level technical support for Blue Planet software and troubleshooting system-related issues. You will collaborate with global engineering and product teams to resolve defects and advocate for customer needs.
The Customer Success Advocate will manage the end-to-end delivery of programs and services while acting as the primary point of contact for customer challenges. They will oversee cross-functional teams to ensure contract commitments are met and proactively identify opportunities for retention and growth.
The Account Manager will develop strategic plans with VAR partners to drive revenue, purchase orders, and customer engagement for a Tier-1 service provider. They are responsible for managing forecasting processes, monitoring inventory consumption, and ensuring alignment between partners and internal supply chain teams.
The technician will deliver Tier 1 technical support and execute advanced network upgrades for US Federal Government customers. They are responsible for drafting network test plans, performing audits, and collaborating with internal teams to drive deployment process improvements.
Lead technical engagements for submarine customer opportunities, including tender management, solution design, and architecture validation. Collaborate with cross-functional teams to deliver technology workshops, proof-of-concepts, and strategic RFx responses.
Lead pre-sales technical engagements for the Interconnects portfolio with hyperscalers and OEM/ODM partners. Drive lab bring-up, interoperability validation, and performance testing while providing technical solution recommendations.
Provide on-site and remote technical support for fiber optic telecommunications equipment while managing trouble tickets with client NOCs. Collaborate with engineering and product teams to validate technical documentation and resolve complex system-level issues.
The Customer Success Advocate is responsible for retaining and growing the customer base by proactively identifying goals and driving business outcomes. They act as a trusted advisor, managing the customer journey and ensuring effective product adoption through data-driven insights and one-to-many solutions.
The role involves designing scalable training, content, and resources to support Ciena's partner ecosystem and partner-facing teams. You will collaborate with cross-functional departments to ensure enablement materials are accurate, current, and aligned with business priorities.
Serve as the primary technical liaison throughout the customer lifecycle to drive retention and service excellence. Collaborate with internal teams to manage technical escalations, conduct post-mortem reviews, and deliver customer onboarding activities.
Lead technical engagements and solution design for submarine customers, focusing on Open Cable systems and hyperscaler connectivity. Partner with internal teams to influence product evolution and act as a trusted technical advisor for global opportunities.
Lead the installation and commissioning of telecom equipment in Central Office and Service Provider environments. Coordinate field crews and subcontractors while ensuring quality assurance and accurate project documentation.
Lead the development and execution of the managed services portfolio strategy for global telecommunications service providers and carriers. Drive partnership growth, refresh service catalogues, and coordinate cross-functional efforts to accelerate sales within the partner network.
Lead the design, verification, and release of high-complexity multilayer printed circuit boards for networking products. Collaborate with hardware and mechanical teams to ensure designs meet manufacturing, quality, and DFT standards.
Lead the design and standardization of enterprise FP&A processes across planning, forecasting, and reporting cycles. Drive the delivery of executive dashboards and AI-driven insights through close partnership with Finance, Data, and Technology teams.
Manage strategic IT projects focused on Accounting and Financial Planning, overseeing globally distributed technical and business teams. Coordinate with stakeholders to translate requirements into schedules and drive technical delivery through testing cycles.
Engage customers during pre-sales activities to align technical solutions with business and network requirements. Collaborate with cross-functional teams to ensure alignment of technical solutions with customer and business objectives.
Oversee the development lifecycle of systems solutions, acting as the primary liaison between stakeholders and the development team. Responsibilities include capturing user stories, coordinating with product owners, and implementing performance metrics for Sales Engineering effectiveness.
The role involves delivering post-sales solution engineering, including design, deployment, and network reconfiguration under senior supervision. It also requires collaborating with cross-functional teams to translate network designs into implementation processes and resolve technical issues.
Lead the design and validation of next-generation IP routing solutions, focusing on SR-MPLS and SRv6 technologies. Drive end-to-end testing strategies, develop automated frameworks using Python, and mentor engineers to ensure high product quality.
Design and manage robust infrastructure to ensure the reliability and scalability of critical systems. Proactively monitor system health, lead incident management efforts, and automate repetitive tasks to improve operational efficiency.
Define product strategy and multi-year roadmaps for high-speed optical and electrical interconnect technologies. Lead commercialization efforts, establish pricing structures, and serve as the primary interface between engineering, sales, and external technology partners.
The developer will be responsible for creating and managing integrations between enterprise applications using Mulesoft and Oracle SOA platforms. They will also collaborate with team members to develop reusable services and maintain effective communication with business and technical stakeholders.
Develop and implement global semiconductor commodity strategies to optimize technology, quality, supply, and cost. Lead cross-functional collaboration to mitigate supply chain risks and ensure continuity of supply for critical components.
Develop comprehensive solution and feature test plans to validate product capabilities and customer use-cases. Collaborate with software and hardware engineering teams to execute tests, analyze results, and resolve defects in end-to-end networking solutions.
The role involves driving financial transparency and cost optimization across IT and cloud investments through forecasting, variance analysis, and KPI tracking. You will also manage IT contract governance and design executive-ready dashboards to serve as a single source of truth for financial performance.
The engineer will support the delivery and maintenance of next-generation Data Center Out-of-Band Management (DCOM) networks utilizing Passive Optical Networking (PON) technology for AI hyperscalers. This involves gathering requirements for routing/switching software, providing technical guidance on SAOS embedded PON software, and ensuring solutions meet performance and reliability standards.
The role involves a hands-on contribution to delivering network solutions and providing post-sales technical support, working with internal teams, partners, and customers for seamless deployment and improvements. Key duties include leading solution delivery activities like remote deployment support and migrations, validating technical packages, and resolving design or product issues.
The Global Process Owner will design, govern, and continuously improve the end-to-end S&OP process across the enterprise. This role ensures alignment between demand forecasting, supply planning, and operational execution to support business growth and transformation objectives.
