Ciena

Associate Project Manager, Customer Success

Ciena · Full Time · 10 days ago

Ciena

🌎 Australia ⭐ 2-5 yrs exp 💼 Sales

The role involves supporting project timelines, deliverables, and documentation while acting as a liaison between customers and internal teams. It focuses on ensuring customer outcomes are delivered and improving retention through proactive engagement and onboarding.

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Sr. QA Engineer - IP Routing

Ciena · Full Time · 15 days ago

Ciena

🌎 Canada, United States 💵 $127K - $203K per year ⭐ 5-10 yrs exp 💼 Software Development

Lead the design and validation of next-generation IP routing solutions, focusing on SR-MPLS and SRv6 technologies. Drive end-to-end testing strategies, develop automated frameworks using Python, and mentor engineers to ensure high product quality.

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Senior Analyst - IT-applications - Oracle EBS

Ciena · Full Time · 16 days ago

Ciena

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Lead the design and implementation of scalable logistics and distribution solutions using Oracle Cloud OTM, GTM, and EBS modules. Provide technical support, bug fixes, and custom reporting while collaborating with global stakeholders to meet project deadlines.

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Lead - Service Operations and Product Management

Ciena · Full Time · 19 days ago

Ciena

🌎 Canada, United States 💵 $90700 - $144K per year ⭐ 5-10 yrs exp 💼 Product

Define and deliver digital capabilities across the end-to-end service supply chain and customer operations workflows. Act as the bridge between business and IT to translate needs into product features and drive adoption across CRM and service systems.

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Account Manager- Sify

Ciena · Full Time · 21 days ago

Ciena

🌎 India ⭐ 5-10 yrs exp 💼 Sales

Collaborate with internal teams to develop and implement sales strategies that drive revenue growth for assigned accounts. Manage customer relationships, prepare commercial proposals, and coordinate product demonstrations to meet sales goals.

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Director, Strategic Transactions

Ciena · Full Time · 22 days ago

Ciena

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Lead and coordinate global strategic transactions, including M&A, investments, and strategic partnerships from early-stage diligence to post-close execution. Partner with the Chief Strategy Office and Legal leadership to develop deal processes and manage external counsel.

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Application Support Engineer, Service Reliability Engineering

Ciena · Full Time · 22 days ago

Ciena

🌎 Canada, Mexico 💵 78500 - 125K per year ⭐ 2-5 yrs exp 💼 Software Development

Design and manage robust infrastructure to ensure the reliability and scalability of critical systems. Proactively monitor system health, lead incident management efforts, and automate repetitive tasks to improve operational efficiency.

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Customer Support Operations Consultant

Ciena · Full Time · a month ago

Ciena

🌎 Argentina, United States 💵 $100K - $160K per year ⭐ 5-10 yrs exp 💼 Support

Drive Managed Services opportunity development and pre-sales activities to build the business pipeline. Design and own ITIL-aligned service management processes and produce associated process artifacts and workflows.

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Paid Media Lead

Ciena · Full Time · a month ago

Ciena

🌎 Canada, United States 💵 $84700 - $135K per year ⭐ 5-10 yrs exp 💼 Others

The Paid Media Lead executes and optimizes global paid media programs across programmatic, Google Ads, and trade publications to drive business outcomes. The role involves balancing strategic planning with operational execution and translating performance data into actionable insights for stakeholders.

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Field Service Program Manager

Ciena · Full Time · a month ago

Ciena

🌎 United States 💵 $96900 - $154K per year ⭐ 5-10 yrs exp 💼 Product

Lead end-to-end program management for complex turnkey services solutions for high-speed data communications networks. Translate customer operational requirements into executable plans while managing risks, financials, and stakeholder relationships.

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Service Delivery Manager - Africa

Ciena · Full Time · a month ago

Ciena

🌎 South Africa ⭐ 5-10 yrs exp 💼 Product

Own end-to-end service delivery alignment between customer expectations and internal capabilities within the MEA region. Bridge the gap between engineering teams and customers to ensure technical solutions are feasible and deliverable.

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Consultant, Customer Order Fulfillment

Ciena · Full Time · a month ago

Ciena

🌎 United Kingdom ⭐ 10+ yrs exp 💼 Others

Lead end-to-end supply assurance and order prioritization to protect customer delivery commitments and revenue outcomes. Coordinate with internal stakeholders to resolve supply constraints and provide executive-level risk analysis and recovery plans.

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Senior Director, Strategic Accounts

Ciena · Full Time · a month ago

Ciena

🌎 United States 💵 $418K - $667K per year ⭐ 10+ yrs exp 💼 Sales

Lead and execute go-to-market strategies to drive bookings, revenue, and market share across strategic global accounts. Manage high-performing sales teams and engage with executive-level stakeholders to strengthen relationships and accelerate complex sales pursuits.

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Blue Planet Advanced Technical Support BPI+BPO

Ciena · Full Time · a month ago

Ciena

🌎 Canada, United States 💵 $65500 - $104K per year ⭐ 2-5 yrs exp 💼 Support

Provide technical support for the Blue Planet Software Portfolio by troubleshooting software and system-related issues for customers. Collaborate with R&D and engineering teams to resolve product bugs and provide feedback for future product improvements.

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Blue Planet Portfolio Support

Ciena · Full Time · a month ago

Ciena

🌎 Belgium, Netherlands, Portugal, United Kingdom ⭐ 2-5 yrs exp 💼 Support

Provide first-level technical support for the Blue Planet software portfolio by troubleshooting system issues and resolving product defects. Collaborate with global engineering and R&D teams to develop workarounds and influence future product enhancements.

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Product Line Manager

Ciena · Full Time · 2 months ago

Ciena

🌎 Canada, United States 💵 $114K - $253K per year ⭐ 10+ yrs exp 💼 Others

Define product strategy and multi-year roadmaps for high-speed optical and electrical interconnect technologies. Lead commercialization efforts, establish pricing structures, and serve as the primary interface between engineering, sales, and external technology partners.

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Enterprise Integration Developer

Ciena · Full Time · 2 months ago

Ciena

🌎 United States 💵 $94099 - $147K per year ⭐ 0-2 yrs exp 💼 Software Development

The developer will be responsible for creating and managing integrations between enterprise applications using Mulesoft and Oracle SOA platforms. They will also collaborate with team members to develop reusable services and maintain effective communication with business and technical stakeholders.

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Global Commodity Manager - Semiconductor

Ciena · Full Time · 2 months ago

Ciena

🌎 Canada, United States 💵 97300 - 155K per year ⭐ 5-10 yrs exp 💼 Others

Develop and implement global semiconductor commodity strategies to optimize technology, quality, supply, and cost. Lead cross-functional collaboration to mitigate supply chain risks and ensure continuity of supply for critical components.

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Director, Commodity Management – Optical Components and Systems

Ciena · Full Time · 2 months ago

Ciena

🌎 Canada, United States 💵 $152K - $244K per year ⭐ 10+ yrs exp 💼 Others

The Director of Commodity Management will own and execute sourcing strategies for optical components while leading cross-functional teams to meet cost, quality, and delivery targets. They are responsible for managing supplier performance, mitigating supply chain risks, and ensuring supply readiness for new product introductions.

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SVT/PV Engineer Routing/IP 2

Ciena · Full Time · 2 months ago

Ciena

🌎 United States 💵 $104K - $167K per year ⭐ 2-5 yrs exp 💼 Software Development

Develop comprehensive solution and feature test plans to validate product capabilities and customer use-cases. Collaborate with software and hardware engineering teams to execute tests, analyze results, and resolve defects in end-to-end networking solutions.

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Field Service Project Management

Ciena · Full Time · 2 months ago

Ciena

🌎 Canada, United States 💵 $96900 - $154K per year ⭐ 10+ yrs exp 💼 Product

The role involves managing project resources with full P&L accountability while ensuring service delivery aligns with organizational goals. You will also foster cross-functional collaboration and build strong customer relationships to ensure project success and satisfaction.

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Senior Financial & Data Analyst (FinOps)

Ciena · Full Time · 3 months ago

Ciena

🌎 United States 💵 $89300 - $142K per year ⭐ 5-10 yrs exp 💼 Software Development

The role involves driving financial transparency and cost optimization across IT and cloud investments through forecasting, variance analysis, and KPI tracking. You will also manage IT contract governance and design executive-ready dashboards to serve as a single source of truth for financial performance.

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Import Global Trade Analyst

Ciena · Full Time · 3 months ago

Ciena

🌎 Mexico ⭐ 0-2 yrs exp 💼 Others

The Import Global Trade Analyst will support import operations and ensure compliance with North American trade regulations. Key tasks include managing daily operational tasks, overseeing audits, record-keeping, and fostering collaboration with internal teams and external partners.

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Global Trade Systems Analyst

Ciena · Full Time · 3 months ago

Ciena

🌎 Mexico ⭐ 0-2 yrs exp 💼 Others

The Global Trade Systems Analyst will assist with project management for global trade management tools, ensuring compliance and driving efficiency. They will also develop trade policies, design dashboards for trade operations, and maintain accurate records for audits.

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Technical Solutions Engineer – Data Center PON

Ciena · Full Time · 3 months ago

Ciena

🌎 Canada 💵 115K - 184K per year ⭐ 5-10 yrs exp 💼 Software Development

The engineer will support the delivery and maintenance of next-generation Data Center Out-of-Band Management (DCOM) networks utilizing Passive Optical Networking (PON) technology for AI hyperscalers. This involves gathering requirements for routing/switching software, providing technical guidance on SAOS embedded PON software, and ensuring solutions meet performance and reliability standards.

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Senior Associate Network Engineer

Ciena · Full Time · 3 months ago

Ciena

🌎 Austria, Germany ⭐ 5-10 yrs exp 💼 Software Development

The role involves a hands-on contribution to delivering network solutions and providing post-sales technical support, working with internal teams, partners, and customers for seamless deployment and improvements. Key duties include leading solution delivery activities like remote deployment support and migrations, validating technical packages, and resolving design or product issues.

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Network Engineer Intern (12 Months)

Ciena · Full Time · 3 months ago

Ciena

🌎 Poland, United Kingdom ⭐ 0-2 yrs exp 💼 Software Development

This role involves contributing to the development and training of Large Language Model (LLM) capabilities using existing datasets and network engineering expertise. Responsibilities also include supporting the evolution of network engineering workflows by integrating AI-driven enhancements and assisting with network design and configuration.

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Associate, Customer Success Advocacy

Ciena · Full Time · 3 months ago

Ciena

🌎 United Kingdom ⭐ 0-2 yrs exp 💼 Sales

The Associate, Customer Success Advocacy will initiate new programs, ensuring stakeholder alignment with commercial terms, and oversee successful service delivery by leveraging cross-functional resources. They will also support pre-sales activities, analyze contracts, monitor customer indicators to resolve post-sales issues proactively, and act as the primary contact for service challenges.

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Senior Analyst, IT Applications

Ciena · Full Time · 3 months ago

Ciena

🌎 Philippines ⭐ 5-10 yrs exp 💼 Others

This role involves leading the administration and optimization of Microsoft Teams, including Teams Rooms and Phone systems, while overseeing the architecture and governance of SharePoint Online environments. The analyst will also administer core Microsoft 365 services like Exchange Online and Entra ID, and drive proactive monitoring using tools such as Datadog.

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Global Process Owner - Sales and Operations Planning

Ciena · Full Time · 5 months ago

Ciena

🌎 United States 💵 $169K - $240K per year ⭐ 10+ yrs exp 💼 Sales

The Global Process Owner will design, govern, and continuously improve the end-to-end S&OP process across the enterprise. This role ensures alignment between demand forecasting, supply planning, and operational execution to support business growth and transformation objectives.

sap erp business-management operations leadership business-growth supply-chain

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Optical Systems Product Line Manager

Ciena · Full Time · 7 months ago

Ciena

🌎 Canada 💵 114K - 182K per year ⭐ 5-10 yrs exp 💼 Others

The Optical Systems Product Line Manager will work closely with cross-functional teams to define, introduce, and manage the lifecycle of Ciena’s Optical System products. This role involves articulating product features and value propositions, supporting sales activities, and driving market strategies for growth.

project-management reporting leadership organization supply-chain

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