1,860 Call Center jobs available for remote work from home. Apply for positions such as Healthcare Customer Service Representative (TX), Senior Supervisor, Service Desk, Spanish Bilingual Call Center Pharmacy Technician Florida License Required, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Manage inbound and outbound calls to resolve complex healthcare billing and insurance inquiries for patients and providers. Facilitate payment processing and offer financial assistance options while meeting key performance indicators.
Manage the Service Desk and call center operations, overseeing staffing, training, and performance across Freshdesk and Jira Service Management platforms. Ensure consistent achievement of SLA metrics and lead continuous process improvement initiatives to enhance user experience.
Responsible for outbound patient refill calls and guiding patients through the entire refill process. This includes coordinating medication refills, adjudicating pharmacy claims, and resolving inquiries from patients and providers.
Perform quality assurance and testing for ProAdmin software enhancements and client solutions. Provide expert technical support, training, and configuration services for clients managing defined benefit pension plans.
Build and scale a cold calling operation from scratch, managing the hiring, training, and performance of callers and team leads. Optimize dialing strategies and lead qualification standards to ensure high connect rates and marketplace-ready leads.
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The role involves monitoring and moderating user-generated content to ensure compliance with platform standards. Additionally, the representative will handle inbound and outbound customer inquiries via phone and email.
The role involves managing inbound leads and executing structured outbound campaigns to build a sales pipeline. You will qualify opportunities and coordinate the handover to direct sales or partners while maintaining CRM documentation.
The Clinical Navigator serves as the primary point of contact for members, managing their journey through comprehensive clinical navigation via telephonic and video interactions. Responsibilities include conducting assessments, educating members on treatment options, and ensuring adherence to care plans.
Provide high-quality support to restaurant partners via telephone and online chat to ensure operational continuity. Identify, categorize, and resolve technical issues or escalate them to the tech support team with detailed summaries.
This role involves handling inbound and outbound calls in a fast-paced call center to resolve patient billing and financial issues. Responsibilities include managing accounts receivable, setting up installment plans, and educating patients on insurance and regulatory matters.
Responsible for implementing and executing the global medical publication strategy for the CNS therapeutic area, including the development of abstracts, posters, and manuscripts. The role involves managing external vendors and collaborating with cross-functional teams to ensure compliant and timely communication of scientific data.
Drive the adoption and sales of Rejoyn, a prescription digital therapeutic for Major Depressive Disorder, by engaging health systems and integrated delivery networks. Execute strategic account plans and collaborate cross-functionally to ensure seamless onboarding and sustained utilization of the technology.
Handle inbound inquiries to educate clients on educational services and schedule student academic evaluations. Maintain accurate records in the call center system while meeting qualitative and quantitative service targets.
Lead and develop a high-performing remote customer service team, overseeing direct reports and subordinate leaders. Accountable for workforce planning, operational efficiency, and ensuring exceptional customer service delivery.
Leads and supervises the support center team to ensure excellence in customer service for Molina members and providers. Manages escalations, ensures regulatory compliance, and drives continuous quality improvement initiatives.
Handle inbound inquiries to educate clients on educational services and schedule student academic evaluations. Maintain detailed records of conversations and meet qualitative and quantitative service targets.
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Act as the first point of contact for customers via phone, email, and chat to resolve issues and optimize interactions. Handle documentation of customer complaints and maintain accurate data within contact center systems.
Respond to client inquiries across multiple channels to help borrowers navigate education assistance and loan forgiveness programs. Document all interactions in the CRM and collaborate with teams to improve operational workflows.
Implement and execute global scientific communications strategies for CNS assets, translating complex clinical data into impactful content for healthcare professionals. Collaborate with cross-functional teams to develop scientific narratives and manage agency partnerships to ensure compliant delivery of communication materials.
The Call Center Supervisor manages contact center operations, focusing on team coaching, performance management, and quality oversight. They ensure strict adherence to regulatory compliance, including pharmacovigilance and patient privacy laws, while meeting client KPIs.
The role involves providing remote technical support and administration for on-premises and cloud voice communications systems. Responsibilities include troubleshooting network malfunctions, designing communication system installations, and maintaining client-specific documentation.
Provide empathetic customer support via CRM tools, documenting interactions and resolving issues efficiently. Identify recurring trends and escalate high-risk situations to management to improve customer experience.
Lead a team of AEs and BDRs to drive outbound prospecting and close deals within the U.S. market. Responsible for coaching reps, managing KPIs, and optimizing sales processes to hit revenue targets.
Lead the strategic direction and operational excellence of end-to-end billing and revenue cycle services, specifically overseeing Patient Research and Call Center teams. Ensure compliant, efficient billing operations that maximize reimbursement and minimize revenue leakage for EMS clients.
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The Senior Five9 Telephony Administrator is responsible for administering, configuring, and enhancing the Five9 cloud contact center platform across the JAPAC region. This includes building IVR/IVA call flows, managing call routing, and providing technical support to remote agents and stakeholders.
Handle routine driver inquiries via phone, chat, and email regarding charging sessions, billing, and account status. Document all interactions in the CRM and escalate complex issues to internal departments as needed.
Lead and scale a multi-tier customer support organization for dealership customers, focusing on operational excellence and metrics-driven efficiency. Develop and execute an AI-driven support strategy to automate routine tasks while enhancing high-value human interactions.
Lead and scale a multi-tier customer support organization for dealership customers, focusing on operational excellence and metrics-driven performance. Develop and execute an AI-driven support strategy to automate routine tasks while enhancing high-value human interactions.
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