Engagement Team Representative (Remote)
Contact current patients to support their success and provide information on additional product options. Manage outbound communications using dialer systems and accurately log all interactions within the CRM.
Remote Call Center Jobs (1,875)
Senior Financial Representative
Provide virtual investment solutions and holistic financial planning to a large book of mass affluent clients. Manage client relationships through proactive outreach, consultative sales, and risk mitigation strategies.
Neuroscience Specialist (Kansas City, E - MO)
The Neuroscience Specialist engages healthcare providers through virtual and digital tools to provide expertise on products and approved conditions. The role involves proactive outreach, facilitating speaker programs, and collaborating with cross-functional teams to inform local business strategies.
Member Service Advocate-27
Handle inbound calls to assist members with health insurance benefits, claims, and eligibility while navigating the healthcare system. Act as a member champion to resolve issues internally and externally with providers and employers.
Neuroscience Specialist - Allentown, PA
The Neuroscience Specialist engages healthcare providers through virtual and digital tools to provide expertise on approved products and conditions. The role involves conducting proactive outreach, facilitating speaker programs, and collaborating with cross-functional teams to inform local business strategies.
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Customer Experience Agent — Tier 1
Act as the first point of contact for customers to resolve routine inquiries via phone, email, and chat in both English and French. Document interactions in the CRM and escalate complex cases to senior agents while maintaining high quality standards.
Licensed Insurance Sales Representative (Remote / Home-Based)
Engage with insurance shoppers via inbound and outbound calls, chat, and SMS to recommend tailored Allstate product solutions. Convert warm leads into customers using a consultative sales strategy while delivering a customer-first experience.
Field Sales Supervisor
Lead and motivate a remote team of telesales agents to meet and exceed performance targets. Monitor KPIs and provide real-time coaching to improve sales behaviors and conversion rates.
Participant Services Pharmacist Supervisor
Direct and develop a team of pharmacists while managing operational KPIs, staffing, and workload balancing. Ensure clinical compliance with pharmacy standards, HIPAA, and state board requirements while handling escalated member and provider concerns.
IN
Senior Account Executive – Performance Marketing & Call Transfers
The role focuses on acquiring and growing direct advertiser relationships within high-volume consumer acquisition verticals, specifically insurance and financial services. Responsibilities include managing the full sales cycle from outbound prospecting to deal execution and scaling successful campaigns.
Call Center Engineer (ACD Specialist)
Support and optimize contact center operations by managing ACD platforms, IVR flows, and call routing. Ensure high availability of voice and digital channels while providing 24x7 on-call support.
(Orthopedic Surgery) Field Medical Director, MSK Surgery
Serve as a physician reviewer for Hip, Knee, and Shoulder surgery cases to determine medical necessity. Conduct peer-to-peer discussions with providers and ensure compliance with URAC and NCQA guidelines.
Utilization Management Technician (temp-to-hire)
The role involves preparing prior authorization requests by validating member information and obtaining necessary clinical data from providers. It also requires triaging calls and analyzing pharmacy claims data to ensure quality resolutions for members and stakeholders.
Utilization Management Technician (temp-to-hire)
Prepare and validate prior authorization requests by obtaining necessary clinical information from providers and prescribers. Triage communications from members and pharmacies while ensuring adherence to HIPAA guidelines and internal procedures.
Work-At Home Telephone Sales Representative (Full-Time)
Engage with customers to recommend products, handle inbound inquiries, and identify sales opportunities for upselling. Maintain accurate customer records and collaborate with internal teams to resolve concerns and ensure satisfaction.
Full-Time Remote Call Center Representative
Handle inbound customer service, help desk, and back-office processing calls to resolve technical issues and manage accounts. Identify sales opportunities to upgrade products while ensuring a high-quality customer experience and first-call resolution.
Remote Call Center Representative Job Openings (Full-Time)
Handle inbound customer inquiries, troubleshoot basic technical issues, and manage account updates. Responsibilities include identifying sales opportunities to upgrade products and ensuring first-call resolution through effective problem solving.
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Work at Home Contact Center Agent
Handle inbound customer service, sales, and help desk calls with professionalism and empathy. Resolve customer issues, identify sales opportunities, and manage accounts using internal systems to ensure first-call resolution.
ISP Technician
Provide technical support for an Internet Service Provider via calls, chats, and emails in a 24x7x365 environment. Diagnose and resolve voice, data, video, and connectivity issues for business and residential customers while managing 50-75 tickets per shift.
Work at Home Contact Center Agent
Handle inbound customer service, sales, and help desk calls with professionalism and empathy. Resolve customer issues, troubleshoot basic technical problems, and identify opportunities to upsell or upgrade services.
Work at Home Contact Centre Sales Agent
Handle inbound customer calls to provide professional service, technical troubleshooting, and account management. Identify sales opportunities to upsell services while ensuring first-call resolution for customer issues.
Remote Call Center Customer Service Representative
Handle customer inquiries via phone, email, and chat while providing accurate product and policy information. Troubleshoot customer issues and maintain detailed records of all interactions to improve service delivery.
Full-Time Remote Call Center Representative
Handle inbound customer service, help desk, and back-office processing calls to resolve technical issues and manage accounts. Focus on providing a best-in-class customer experience while identifying sales opportunities to upgrade products and services.
Remote Call Center Representative
Handle inbound calls and resolve customer inquiries professionally while documenting all interactions in the CRM system. Meet performance metrics regarding call quality and customer satisfaction while escalating complex issues when necessary.
Entry Level Remote Customer Service Representative (Prince Edward Island)
Handle inbound calls to resolve customer issues and manage accounts using internal systems. Identify opportunities for service upgrades and ensure first-call resolution for commercial and public sector clients.
Remote Inbound Sales Representative (Saskatchewan)
Handle inbound calls to recommend products and services while providing exceptional customer support and help desk assistance. Manage customer accounts, process orders accurately, and collaborate with internal departments to resolve issues.
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Renewal Sales Representative
Handle inbound and outbound calls to resolve customer issues and educate them on products and services. Identify renewal and upsell opportunities while maintaining accurate account records and ensuring first-call resolution.
Remote Call Center Sales Representative
Perform outbound calls to prospective customers to present and sell company products and services. Maintain accurate records of all sales activities in the CRM and work toward achieving daily, weekly, and monthly targets.
TR
Analyst - Mortgage Complaints & UDAAP Testing
Perform testing of mortgage customer service calls to identify complaints and UDAAP/UDAP concerns. Document findings in testing systems and contribute to regular status reporting for banking clients.
Customer Service Agent- Virtual - Temporary
Handle inbound and outbound calls to assist Medicare-eligible retirees with health plan selection and application status. Educate members on benefit options and provide technical assistance with website navigation and self-service tools.
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