1,832 Call Center jobs available for remote work from home. Apply for positions such as Enrollment Advisor- Trilingual (English, Hmong, Lao) , Digital Support Specialist, Fraud Specialist, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Enrollment Advisor serves as the primary point of contact for new referrals, managing a high-volume pipeline through phone, text, and email. They are responsible for qualifying prospects, determining eligibility, and facilitating a seamless transition to the enrollment team.
The Digital Support Specialist provides front-line support to banking customers via phone, chat, and secure messages while managing account onboarding and servicing. They are responsible for ensuring compliance with regulatory guidelines and resolving customer inquiries with a focus on one-touch resolution.
The Fraud Specialist will handle inbound and outbound calls to verify suspicious debit card activity and manage fraud cases within the detection system. They will also identify emerging fraud trends and assist in mitigating fraudulent transaction activity.
The Learning Partner designs and delivers comprehensive training programs for call center teams to ensure high-quality patient and provider experiences. This role involves partnering with operations leadership to identify performance gaps and implementing scalable learning solutions that drive productivity and quality metrics.
The Enrollment Health Coach conducts high-volume outbound outreach to enroll patients into health programs and supports them with medication adherence and lifestyle changes. They manage patient interactions via phone, SMS, and video, while maintaining accurate records in Salesforce and assisting with technical app setup.
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The role involves providing remote telephone and email-based IT operational support to resolve incidents and service requests. The specialist is responsible for tracking issues and ensuring they are resolved within established Service Level Agreements.
The supervisor oversees a team of Customer Service Representatives providing front-line support for the White House VA Hotline. Responsibilities include coaching, performance management, handling escalated inquiries, and preparing operational reports.
The Service Team Coordinator handles inbound and outbound customer service calls related to patient scheduling and general inquiries. They are responsible for maintaining business relationships, documenting interactions, and collaborating with departments to ensure VIP-level service.
The Outbound Concierge Specialist is responsible for proactively contacting consumers who have submitted service inquiries to verify their needs and assess eligibility. They will guide consumers through the process and connect them with appropriate service providers while maintaining high quality and productivity standards.
The Outbound Concierge Specialist is responsible for proactively contacting consumers who have submitted service inquiries to verify their needs and assess eligibility. This role serves as the primary human touchpoint, guiding prospects through the qualification process and connecting them with appropriate service providers.
The Product Manager will define and drive the strategy for telephony and contact center capabilities while managing the product backlog and roadmap. They will serve as the primary advocate for customers, ensuring business priorities and technical feasibility are balanced through effective stakeholder communication.
The supervisor will lead and motivate a remote team of telesales agents to meet performance targets and quality standards. They are responsible for providing real-time coaching, managing team schedules, and ensuring compliance with healthcare regulations.
The Neuroscience Specialist engages healthcare providers through virtual and in-person tools to provide product expertise and support patient care. They are responsible for facilitating speaker programs, managing local provider groups, and collaborating with cross-functional teams to meet business goals.
The Assistant Manager will direct and coordinate financial planning, budgeting, and forecasting across assigned accounts. They are also responsible for driving variance analysis to improve profitability and developing key financial and operational reports.
The Leadership Development Coordinator will facilitate remote training sessions for call center leaders and manage self-paced learning modules within the company's LMS. They are also responsible for conducting post-training audits and collaborating with stakeholders to align development initiatives with business goals.
The Director of Brand Insights leads primary market research, competitive intelligence, and business analytics to support the US Rare Disease Business Unit. This role acts as a player/coach to develop insight plans and influence business decisions that drive brand performance.
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Design, build, and configure Amazon Connect contact flows and integrate them with AWS Lambda, CRM systems, and conversational AI tools. Monitor and optimize contact center performance while supporting infrastructure-as-code practices and stakeholder requirements.
The Real Time Analyst is responsible for monitoring and reporting schedule adherence in real-time to ensure contractual standards are met. They act as a liaison between operations and IT/Telecom to manage call flow, routing, and system performance issues.
The Clinical Team Leader provides guidance, coaching, and operational support to Care Advocates while assisting the Clinical Management team with day-to-day EAP call center functions. They also perform clinical assessments, case management, and quality assurance audits to ensure service delivery meets HIPAA and ethical standards.
The Work Life Consultant conducts telephonic intakes to assess participant needs and provides research-based referrals for services like childcare and elder care. They are responsible for maintaining accurate documentation and vetting service providers to ensure high-quality support.
The Strategic Account Manager will own and grow relationships with key healthcare delivery system clients, serving as the primary point of contact for executive stakeholders. They will lead renewal strategies, drive account expansion, and partner with internal teams to ensure successful product adoption and value delivery.
The Accounting Manager will oversee daily accounting operations, including general ledger activities, reconciliations, and financial reporting. They are responsible for supervising the accounting team, ensuring accurate month-end and year-end closing processes, and maintaining compliance with internal controls.
Manage customer cancellation requests and work on customer retention strategies. Perform outbound and inbound calls within a call center environment to maintain the client base.
The Collections Agent will contact customers regarding overdue accounts to negotiate payment arrangements and resolve billing discrepancies. They are responsible for maintaining accurate records and ensuring compliance with company policies while delivering a positive customer experience.
The agent will provide support to automotive dealerships by assisting with order tracking, vehicle shipments, and warranty inquiries via phone and live chat. They are responsible for resolving customer issues, escalating critical orders, and maintaining accurate records while providing professional service.
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The role involves answering inbound calls from patients, providers, and staff while providing non-clinical support to emergency response teams. Responsibilities also include documenting interactions in electronic systems and coordinating patient services.
The role involves handling inbound customer service calls and providing professional responses to customer inquiries. Responsibilities include identifying customer needs, suggesting products, and maintaining accurate customer records in various databases.
The representative will answer inbound calls to assist members with healthcare benefits, eligibility, and services while maintaining accurate documentation in the CRM system. They will also conduct outbound calls as needed and collaborate with team members to resolve member inquiries effectively.
The agent will respond to inbound inquiries regarding personal lines insurance products, providing expert guidance and processing transactions such as endorsements and cancellations. They will maintain compliance with industry regulations while building rapport with members to ensure high-quality service and member satisfaction.
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