1,828 Call Center jobs available for remote work from home. Apply for positions such as Neuroscience Hospital Specialist (Wilmington, DE), Financial Advisor Operations Specialist, Customer Care Advisor, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Neuroscience Hospital Specialist engages healthcare providers to offer expertise on products and approved conditions while managing territory analytics and strategic planning. They collaborate with cross-functional teams to identify market trends, educate staff on reimbursement, and drive business solutions within their assigned ecosystem.
You will drive advisor success by providing expert guidance on plan design and regulatory documentation while managing high-volume inquiries. Additionally, you will orchestrate complex problem resolution and collaborate with internal teams to implement scalable process improvements.
The advisor handles inbound and outbound communications with members and providers across multiple channels to resolve inquiries and disputes. They also document all interactions in CRM software and educate members on health benefit plans to improve retention.
The specialist will manage open enrollment inquiries and cases by providing proactive, concierge-level service to participants. They are responsible for coordinating with retirement providers, insurance companies, and client services to ensure timely resolution of all inquiries.
Manage customer inquiries regarding products and disease states while providing world-class service via phone, email, and written communication. Maintain accurate records of interactions and ensure compliance with industry regulations and adverse event reporting processes.
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Manage customer inquiries regarding medical products and disease states via phone, email, and written communication. Provide world-class customer service while ensuring compliance with industry regulations and adverse event reporting processes.
You will define the industry-standard methodology for inbound AI deployments in healthcare by creating repeatable frameworks and playbooks. You will partner with product and engineering teams to translate clinical workflows into scalable configuration requirements.
The IT EUX II Engineer provides first and second-level technical support to managed services clients, resolving issues via phone and web tickets. The role also involves mentoring Level I technicians, maintaining knowledgebase documentation, and ensuring service level agreements are met.
The shopper will conduct mystery shop calls by posing as an ordinary customer to evaluate service quality. They are also responsible for researching and creating scenarios to support the mystery shopping process.
The pharmacist will review, decision, and process prior authorization and appeals requests while ensuring compliance with clinical criteria and regulatory guidelines. They will also collaborate with providers and members to resolve inquiries and maintain accurate documentation of all clinical findings.
The Director leads global value evidence strategy for nephrology and immunology assets, coordinating health technology and value evidence input into clinical development programs. They are responsible for generating evidence to support market access, reimbursement, and patient access objectives while leading the Value Evidence Sub-Committee.
The Medical Science Liaison acts as a clinical and scientific partner to healthcare providers and stakeholders to improve patient outcomes within the CNS therapeutic area. They contribute to ecosystem strategic planning, manage local medical educational requirements, and provide evidence-based information regarding Otsuka products.
Serve as a strategic advisor for high-impact enterprise accounts to drive digital strategy and business outcomes. Leverage AI to automate analytical workflows and mentor the consulting team to scale best practices.
The Concierge Services Liaison is responsible for scheduling and registering patients for diagnostic imaging procedures while collecting accurate demographic and insurance information. They also serve as a point of contact for patients and physician offices, ensuring efficient communication and exam preparation.
Serve as the primary point of contact for members, providing empathetic support via phone and email regarding fertility and family-forming journeys. Document all interactions accurately in Zendesk and escalate complex or sensitive cases to the appropriate resources.
Manage customer inquiries regarding products and disease states via telephone, email, and written communication. Provide accurate medical information while maintaining compliance with industry regulations and internal quality processes.
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Manage customer inquiries regarding products and disease states while providing world-class service via phone, email, and written communication. Ensure compliance with industry regulations and maintain accurate records of all customer interactions in company systems.
Serve as a strategic advisor for high-impact enterprise accounts to drive digital strategy and operational outcomes. Leverage AI to automate analytical workflows and mentor team members to elevate consulting methodologies.
The Customer Service Representative will handle inbound and outbound communications to resolve insurance and accounting inquiries while maintaining accurate customer records. They will coordinate with internal teams to ensure timely resolution of billing, policy, and service-related requests.
The Director of Brand Insights leads primary market research, competitive intelligence, and business analytics to support the US Rare Disease Business Unit. This role acts as a player/coach to develop insight plans and influence business decisions that drive brand performance.
Provide front-line technical support and assistance to patients and users via inbound calls regarding portal access and application functionality. Ensure high-quality customer service while adhering to established workflows and escalating complex technical issues to the appropriate teams.
The specialist will manage health and welfare benefit enrollments while providing high-quality, proactive concierge service to participants. They are responsible for handling inbound inquiries end-to-end and managing daily open and new cases through coordination with various providers.
Manage live inbound calls and scheduled appointments using a consultative, needs-based approach to guide clients through the enrollment process. Collaborate with leadership for ongoing development while meeting daily, weekly, and monthly performance goals.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite the dispatching process while maintaining a compassionate demeanor.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Maintain a compassionate demeanor while relaying critical information to dispatch teams to ensure member safety.
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Provide personalized support to clients and financial representatives by resolving inquiries and transactions in a call center environment. Identify root causes for complex issues, promote client retention, and advocate for self-service digital capabilities.
Customer Service Representatives are responsible for responding to customer calls and correspondence regarding child support services. They must document all interactions and update state systems in accordance with standard operating procedures.
Supervise a team of sales associates to achieve individual and team sales targets while driving performance. Provide ongoing coaching, performance management, and data analysis to ensure excellent customer experience and operational efficiency.
The representative will handle a high volume of outbound calls to generate qualified leads for market intelligence services. They are responsible for effectively communicating client offerings, handling objections, and accurately documenting interactions in the system.
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