The Enrollment Specialist manages the onboarding process for new patients in the Home Monitoring Program through inbound and outbound calls. They educate patients on remote monitoring and provide technical guidance on using medical devices.
Remote Call Center Jobs (1,143)
Tags = call-center
The role focuses on generating new commercial revenue and contract renewals through inbound exploratory conversations with business customers. Responsibilities include managing account maintenance, providing solution quotes, and utilizing Salesforce to track sales activities.
Manage and qualify homeowner leads via phone and email to educate them on solar value propositions. Schedule qualified customers for consultations with trusted installers and maintain accurate records in the CRM.
The role involves managing inbound and outbound communications, routing calls to appropriate departments, and resolving customer issues. It also includes monitoring cases in Salesforce and conducting invoice outreach and payment calls.
The specialist reviews borrower complaints and conducts detailed research to resolve complex mortgage servicing issues. They provide proactive outreach and empathetic communication to restore customer confidence while ensuring regulatory compliance.
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EDI Helpdesk Representative - Remote US
Gainwell Technologies LLC
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Full Time
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2 Weeks Ago
Gainwell Technologies LLC
Serve as the primary contact for healthcare providers to resolve EDI-related inquiries through inbound and outbound communication. Research and troubleshoot provider issues while maintaining accurate documentation and compliance standards.
The Platform Architect designs robust technical foundations and solution architectures to drive business outcomes for enterprise clients. They act as a trusted advisor, guiding consultants and stakeholders through implementation strategies, technical governance, and system integrations.
Customer Service Representative (CSR)
Consensus Cloud Solutions
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Full Time
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2 Weeks Ago
Consensus Cloud Solutions
The agent provides technical support to end-users via phone, email, and chat to resolve issues and facilitate sales. Responsibilities include managing customer escalations, recording call details, and providing feedback for training improvements.
Responsible for identifying and screening potential clinical trial participants via outbound and inbound calls. Tasks include assessing eligibility based on protocol criteria and scheduling qualified candidates for on-site visits.
Handle inbound and outbound calls to help individuals understand health coverage and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty.
Patient Access Scheduler, Centralized Scheduling, FT, 8:30A-5P (Remote) 20 APPLICANTS
Baptist Health South Florida
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Full Time
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2 Weeks Ago
Baptist Health South Florida
Responsible for scheduling various patient appointments and verifying demographic and insurance information. The role involves registering patients in a call center environment while meeting specific quality metrics.
Customer Service Representative - September 2026 Start - Inbound Only
Principle Choice Solutions LLC
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Full Time
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2 Weeks Ago
Principle Choice Solutions LLC
Answer incoming calls to assist Veterans with questions and provide positive, understanding service. Document call details in systems and resolve customer problems effectively.
The specialist conducts proactive outreach to educate patients on Signatera testing and helps them navigate the care journey. They address inquiries regarding eligibility, insurance, and billing while coordinating with internal teams and healthcare providers.
Bilingual Member Experience Representative
GroupHEALTH Benefit Solutions
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Full Time
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2 Weeks Ago
GroupHEALTH Benefit Solutions
Interact with plan members and healthcare providers via phone, email, and chat to discuss benefit coverage and claim status. Act as a customer advocate to provide efficient and engaging support in a call center environment.
Deliver high-quality customer service to bank clients by resolving issues and promoting financial products and services. Ensure compliance with banking regulations, call quality metrics, and security authentication procedures.
Analyst, Workforce Scheduling - Remote
Molina Healthcare
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Full Time
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2 Weeks Ago
Molina Healthcare
Provides analytical support for workforce management to ensure optimal staffing levels and coverage based on business needs. Responsible for forecasting call volumes, managing headcount requirements, and developing capacity templates.
Handle inbound and outbound calls to help individuals understand their health insurance coverage and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty and trust.
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The role involves conducting high-volume outbound calls to patients to educate them on at-home healthcare services and schedule appointments. You will collaborate with healthcare professionals and use prospecting techniques to ensure a seamless patient experience.
Neuroscience Specialist - Seattle, WA (WA State Employee)
Otsuka Pharmaceutical Co., Ltd.
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Full Time
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2 Weeks Ago
Otsuka Pharmaceutical Co., Ltd.
The Neuroscience Specialist engages healthcare providers through virtual and digital tools to provide expertise on approved products and conditions. They are responsible for conducting proactive outreach, facilitating speaker programs, and collaborating with cross-functional teams to inform local business strategies.
Handle inbound sales calls to process orders and identify customer needs to sell appropriate products and services. Utilize a prescribed sales approach to build value and navigate multiple PC systems for accurate transaction processing.
Contact homeowners after roofing appointments to gather feedback and generate high-quality Google reviews. Identify and escalate negative customer experiences while maintaining accurate call logs and records.
The role focuses on selling and upselling pest management services to residential customers through inbound calls and targeted campaigns. Key goals include meeting baseline sales targets, maintaining a 60% closing rate, and executing a specific 6-step sales approach.
Medical Director, Global Medical Strategy
Otsuka Pharmaceutical Co., Ltd.
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Full Time
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2 Weeks Ago
Otsuka Pharmaceutical Co., Ltd.
The Medical Director leads the development and execution of strategic medical plans and tactics for high-priority programs. They serve as the medical expert for assigned products, overseeing post-marketing data generation, scientific communications, and cross-functional alignment.
Manage high-volume inbound and outbound calls to schedule patient appointments and answer inquiries regarding healthcare services. Document all patient interactions in the EMR system while ensuring strict adherence to HIPAA confidentiality regulations.
The BDR is responsible for driving the sales pipeline by identifying and qualifying B2B prospective clients through strategic outbound outreach and inbound lead management. They conduct discovery calls to map business challenges and book high-quality introductory meetings for Sales Executives.
Medical Science Liaison, CNS – Northeast
Otsuka Pharmaceutical Co., Ltd.
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Full Time
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2 Weeks Ago
Otsuka Pharmaceutical Co., Ltd.
The MSL serves as a scientific partner providing clinical and health economic information regarding CNS disease states to key stakeholders. They are responsible for executing local medical strategies, collecting customer insights, and supporting clinical trials to improve patient outcomes.
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Optimize sales performance by building analytical systems for prospect scoring, lead allocation, and territory alignment. Deliver actionable insights and performance reporting to sales executives to drive revenue growth.
Evaluate and analyze customer interactions across various channels to improve satisfaction scores and ensure policy compliance. Assist management in auditing KPIs, conducting calibration sessions, and developing standard operating procedures.
The specialist evaluates and analyzes customer interactions across various channels to improve satisfaction scores and ensure policy compliance. They are responsible for conducting audits, facilitating calibration sessions, and developing quality standard documentation.
Insurance Call Center Sales Agent 32 APPLICANTS
AAA Mid-Atlantic
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Full Time
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23 Weeks Ago
AAA Mid-Atlantic
The primary duties involve identifying customer needs and recommending appropriate insurance products, including personal lines, small commercial, and life insurance. Agents must also establish strong customer relationships to generate leads and maintain partnerships with insurance representatives and underwriters.
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