1,907 Call Center jobs available for remote work from home. Apply for positions such as Junger Sales Freelancer (m/w/d) - Vollzeit / Remote / Fixum + Provision, Manager, Customer Retention, NAMI HelpLine Information & Referral Specialists (Remote) - INTERNSHIPS, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The role involves conducting cold calls to marketing agencies to identify needs and interest in services. The primary goal is to qualify leads and schedule appointments for the consulting team.
The Manager, Customer Retention develops and executes strategies to reduce churn and improve customer loyalty and lifetime value. This role leads day-to-day retention operations, analyzes customer behavior data, and partners with cross-functional teams to implement retention programs.
Provide emotional support, hope, and mental health resource referrals to individuals via calls and texts. Accurately record interaction data in call center software while adhering to NAMI service policies.
Responsible for the timely processing, rating, and release of client shipments in accordance with operating procedures and service standards. This includes creating customs entries, verifying documentation for compliance, and coordinating with client service teams to resolve missing information.
Manage patient referrals and insurance benefit verifications for acute behavioral health facilities. Coordinate admissions, pre-authorizations, and intake processes while documenting all activities in Salesforce.
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The role focuses on redesigning and improving Medicaid eligibility and enrollment business processes using the DMAIC framework. It involves collaborating with stakeholders to translate regulatory requirements into workflows, SOPs, and implementation plans.
Handle inbound customer calls to provide technical support, resolve issues, and manage accounts. Identify sales opportunities to upsell or upgrade services while ensuring first-call resolution.
Handle customer inquiries via phone, email, and chat while providing accurate product and policy information. Troubleshoot customer issues and maintain detailed records of all interactions to improve service delivery.
Handle inbound customer inquiries, troubleshoot basic technical issues, and assist with product and service management. Responsibilities include resolving customer issues, identifying sales opportunities for upgrades, and ensuring first-call resolution.
The role focuses on identifying and qualifying new prospects through outbound outreach and targeted campaigns to drive growth. Key duties include scheduling meetings between qualified leads and the executive team while maintaining accurate records in the CRM.
Handle inbound customer service, sales, and help desk calls with professionalism and empathy. Resolve customer issues, troubleshoot basic technical problems, and identify opportunities to upsell or upgrade services.
Handle inbound calls to provide customer service, technical support, and sales interactions for commercial and public sector clients. Responsibilities include resolving customer issues, managing accounts, and ensuring first-call resolution through effective problem-solving.
Handle inbound customer calls to provide solutions, troubleshoot basic technical issues, and manage account services. Identify sales opportunities to upgrade customer plans and ensure first-call resolution through effective communication.
Handle inbound customer inquiries, troubleshoot basic technical issues, and manage account updates. Representatives are also responsible for identifying sales opportunities to upgrade products and ensuring first-call resolution.
The role involves making outbound calls to existing and prospective customers to promote, sell, and upsell products and services. Responsibilities include managing accounts via internal systems and collaborating with teams to resolve customer issues while meeting performance goals.
Drive the technical strategy and execution of the AWS AI/ML business, including leading pre-sales discussions and creating technical proposals. The role involves collaborating with AWS leadership to develop packaged offerings and delivering complex AI/ML customer engagements.
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The role involves generating leads, managing sales pipelines, and closing deals to drive revenue growth. Responsibilities include making outbound calls, identifying customer needs, and maintaining a database of potential clients.
Manage and adjudicate 20-30 vehicle service contract claims daily while handling a high volume of customer calls. Provide professional support to clients and repair facilities to resolve complex claims and improve workflow efficiency.
The role involves serving as the first point of contact for prospective customers to qualify leads and schedule appointments for the sales team. Responsibilities include handling high volumes of inbound and outbound calls and documenting customer interactions within a CRM.
Provide concierge-level support to clients via phone, email, and chat to resolve product and software issues. Collaborate with product and engineering teams to improve the client experience and contribute to usability testing.
The Trainer is responsible for delivering new employee orientation and ongoing training for call center personnel, including soft skills, process, and product training. They design curriculum, conduct evaluations, and coordinate with quality assurance to address training needs.
The Provider Relations Advocate manages end-to-end HCBS provider claims and builds positive relationships between the health plan and atypical service providers. They are responsible for resolving servicing issues, identifying network gaps, and conducting provider education and outreach.
The agent is responsible for handling inbound and outbound calls to book and dispatch jobs while maintaining CRM accuracy. The role focuses on converting inquiries into revenue-generating appointments using a sales-oriented approach.
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The agent is responsible for handling inbound and outbound calls to book and dispatch jobs while maintaining CRM accuracy. The role focuses on converting inquiries into revenue-generating appointments using a sales-oriented approach.
The agent is responsible for handling inbound and outbound calls to book and dispatch jobs while maintaining CRM accuracy. The role focuses on converting inquiries into revenue-generating appointments using a sales-oriented approach.
The agent is responsible for handling inbound and outbound calls to book and dispatch jobs while converting inquiries into revenue opportunities. They must maintain CRM accuracy and manage digital leads according to company SOPs and client playbooks.
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