Own the Salesforce product roadmap from discovery to delivery, translating business requirements into actionable user stories for developers. Drive user adoption and platform optimization using data-driven KPIs and AI-augmented workflows.
Remote Business Operations Jobs (860)
Tags = business-operations
Lead the end-to-end preparation and consolidation of financial statements in accordance with US GAAP and IFRS. Perform technical accounting research and drive process improvements to automate reporting and strengthen the SOX control environment.
Vice President, Marketing and Digital Experience
World Vision, Inc.
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Full Time
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3 Weeks Ago
World Vision, Inc.
Lead the strategic direction and implementation of omnichannel marketing strategies to enhance donor engagement and revenue growth. Oversee the digital marketing team, online platform enhancements, and UX/UI product design to ensure a seamless user experience.
The Senior Salesforce Administrator owns and evolves the Salesforce/Lumary ecosystem, focusing on deep configuration, automation, and data architecture. They ensure platform stability, HIPAA compliance, and the alignment of technical workflows with clinical and business operations.
The Senior Technical Account Manager provides high-touch technical support and strategic guidance to ensure client success and platform optimization. They partner with internal teams to resolve complex issues, drive product adoption, and maximize the ROI of the Dayforce investment.
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✓No Experience Needed | Client Support Representative | Work From Home | Entry-Level
Globe Life AO
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Full Time
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3 Weeks Ago
Globe Life AO
Provide professional support to clients via phone, email, and virtual communication while maintaining accurate records. Assist with administrative tasks and scheduling to support daily business operations.
Lead the transition of business processes from onshore servicing teams to offshore support models within the Employee Health & Benefits area. This includes conducting discovery, designing solutions, implementing processes, and ensuring long-term stability and quality.
Conduct quality assurance reviews to identify improvement opportunities and compliance deficiencies within retail insurance. Consult with stakeholders to implement plans that maintain the firm's high-quality standards.
Oversees operational and financial performance of specialty pharmacy facilities within a defined region, including P&L management and staff leadership. Ensures clinical compliance, safety, and business growth through strategic planning and partnership with sales teams.
The role serves as a bridge between business operations and technology, focusing on CRM strategy, system architecture, and data governance. It involves evaluating emerging technologies like AI to improve operational efficiency and employee experience.
The CTO will build the company's foundational technology systems, focusing on the employment pipeline, system of record, and data warehouse. They will lead the technology team and establish security and AI governance for a remote workforce.
Lead complex, multi-team initiatives by defining execution frameworks and building repeatable operational playbooks. Drive AI and automation adoption to redesign workflows and improve the efficiency of the broader program management pool.
Own end-to-end outcomes for complex initiatives within the centralized Business Operations function. Diagnose ambiguous problems and implement AI and automation opportunities to create repeatable operational leverage.
The Business Manager is responsible for forecasting, controlling, and reporting project costs while ensuring compliance with contract business operations. This includes managing financial deliverables, performing margin analysis, and providing leadership to professional staff within the project controls function.
Operations Specialist – EH&B Offshore Operations Subject Matter Expert
Marsh McLennan
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Full Time
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3 Weeks Ago
Marsh McLennan
The role involves writing and training Standard Operating Procedures and managing projects to improve operational efficiency and client service. The specialist will track quality metrics, ensure regulatory compliance, and support management teams in achieving SLAs and KPIs.
Senior Operations Specialist - EH&B Reporting & Governance
Marsh McLennan
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Full Time
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3 Weeks Ago
Marsh McLennan
Provide administrative and reporting support for offshore initiatives within the Employee Health & Benefits area. Monitor service performance against KPIs, manage governance reporting, and collaborate with cross-functional teams to optimize operational efficiency.
The Senior Five9 Telephony Administrator is responsible for administering, configuring, and enhancing the Five9 cloud contact center platform across the JAPAC region. This includes building IVR/IVA call flows, managing call routing, and providing technical support to remote agents and stakeholders.
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Quality Assurance and Training Specialist (EH&B)
Marsh McLennan
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Full Time
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3 Weeks Ago
Marsh McLennan
Conduct quality assurance reviews to identify compliance deficiencies and opportunities for improvement within retail insurance. Develop training content and update Standard Operating Procedures to ensure high-quality standards and operational efficiency.
Operations Specialist – EH&B Offshore Operations Subject Matter Expert
Marsh McLennan
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Full Time
·
3 Weeks Ago
Marsh McLennan
The role involves managing projects to improve operational efficiency and quality within the Employee Health and Benefits offshore operations. Key tasks include writing and training on Standard Operating Procedures and tracking quality metrics to meet regulatory requirements.
Quality Assurance Analyst - EH&B Offshore Operations
Marsh McLennan
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Full Time
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3 Weeks Ago
Marsh McLennan
Conduct quality assurance reviews to identify improvement opportunities and compliance deficiencies within offshore business operations. Communicate with stakeholders to implement plans that maintain high-quality firm standards.
Senior Quality Assurance Analyst - EH&B Offshore Operations
Marsh McLennan
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Full Time
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3 Weeks Ago
Marsh McLennan
Conduct quality assurance reviews to identify improvement opportunities and compliance deficiencies within retail insurance. Communicate with stakeholders to consult on and implement plans that maintain high-quality standards.
Offshore Business Process Operations Manager (EH&B)
Marsh McLennan
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Full Time
·
3 Weeks Ago
Marsh McLennan
Lead the transition of Employee Health & Benefits processes from onshore servicing teams to offshore support models. Ensure work is effectively discovered, designed, documented, and stabilized while driving continuous improvement and service quality.
Oversee all operational and financial aspects of specialty pharmacy facilities within a defined geographical region. Lead pharmacy staff, manage P&L, and ensure compliance with federal, state, and local laws.
Manage and optimize the Salesforce platform by building custom objects, flows, and integrations to support global business operations. Collaborate with stakeholders to translate requirements into technical solutions while ensuring data integrity and security.
Lead the operational aspects of the ServiceNow.org nonprofit business unit to drive strategic growth and efficiency. Collaborate with leadership to set organizational vision, manage budgets, and implement GTM strategies across the revenue cycle.
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Own the end-to-end architecture of AI-powered systems, including multi-agent ecosystems and Generative AI applications. Lead technical decisions on model selection, data architectures, and production readiness while mentoring other engineers.
The role involves bridging the gap between business needs and technology by analyzing processes and identifying system requirements. The analyst will collaborate with stakeholders and IT teams to implement solutions that improve operational efficiency.
Identify and prioritize AI opportunities within Talent workflows to build functional prototypes using LLM APIs and automation tools. Translate these validated prototypes into product requirements and partner with engineering to move solutions into production.
Develop prototypes and proof-of-concepts for AI-powered features to enhance employee productivity and creativity. Collaborate across departments to integrate LLMs and AI-driven tools into existing enterprise workflows.
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