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You will define the product experience vision, collaborate with executives, and work closely with product and engineering teams to shape the product. You will also conduct user research and integrate AI into the product experience.
You will independently manage the health and engagement of a portfolio of law firm customers by analyzing data and determining appropriate strategies. You will serve as the primary point of contact for adoption and strategy questions while identifying opportunities for account expansion.
The Customer Success Manager will own a portfolio of law firm accounts, driving product adoption and ensuring client retention through proactive outreach and health monitoring. They will also identify expansion and referral opportunities to generate qualified leads for the sales team.
You will act as the central point of contact between Customer Success, Support, and Professional Services to streamline escalations and product feedback. Additionally, you will manage the end-to-end CSAT and NPS programs while overseeing implementation and training logistics.
The Nurse Reviewer performs clinical reviews of medical records to determine medical necessity and appropriateness of care based on established criteria. They are responsible for documenting findings, processing prior authorizations, and supporting team members through training and mentoring.
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The student is responsible for duties related to the Respiratory Care program. They will participate in clinical or academic activities as required by the student role.
You will be responsible for the implementation, configuration, and customization of SAP HCM Fiori ESS/MSS applications and the digitalization of HR workflows. Additionally, you will manage interfaces, develop custom reports using ABAP, and provide user support and training for self-service applications.
The position assists the judiciary with case management, pending litigation, and the processing of criminal and civil appeals. Responsibilities include conducting legal research, drafting legal documents, and advising judges on pending litigation.
The Managing Clinical Interviewer will lead a team of clinical interviewers to ensure high-quality data collection and clinical accuracy for AI-driven mental health research. They will also conduct comprehensive clinical assessments, oversee daily operations, and provide training to maintain inter-rater reliability.
The Product Support Specialist provides technical and client support for the company's technology ecosystem, acting as a primary point of contact for advisors and clients. Responsibilities include managing support tickets, maintaining user access, and collaborating with internal teams to improve system functionality and user experience.
The Billing Representative II manages third-party accounts receivable by analyzing denied claims and reconciling issues through outbound calls to insurance carriers. They are also responsible for processing refunds, adjustments, and maintaining compliance with HIPAA standards while meeting production metrics.
Deliver 100% telehealth therapy to children, teens, and families while managing a flexible caseload. Conduct clinical intakes, therapy sessions, and treatment planning using the platform's Care Dashboard.
Conduct and rate comprehensive clinical assessments and interviews with research participants while managing data collection and study documentation. Collaborate with faculty and the research team to ensure effective study execution and compliance with regulatory standards.
You will own the product roadmap for the sign-up, verification, and checkout flows to improve conversion and revenue. You will lead a cross-functional team to deliver measurable improvements while ensuring a clean handback after the eight-month mandate.
The BCBA is responsible for conducting behavioral assessments, developing individualized treatment plans, and monitoring client progress. They also provide remote clinical supervision, training, and coaching to RBTs and other staff members.
The role involves supporting, maintaining, and optimizing existing Databricks-based data applications and production pipelines. You will collaborate with engineering teams to ensure system reliability, performance, and scalability while managing workspace configurations and data quality.
The Gainsight CS Operations Analyst will serve as the primary technical owner of the Gainsight platform, configuring objects, workflows, and automation to support customer success strategies. They will partner with leadership to translate business requirements into scalable technical solutions and manage integrations with tools like Salesforce, Gainsight PX, and Skilljar.
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Design, develop, and maintain enterprise-grade Power BI reports, dashboards, and semantic models to meet business requirements. Integrate Python for advanced data processing and collaborate with stakeholders to ensure reliable delivery of insights.
The Customer Support Specialist will manage live chat and email inquiries to assist journalists and experts with platform navigation and troubleshooting. They will also verify user accounts, maintain platform integrity, and identify patterns to improve the overall user experience.
You will act as the product manager for the internal product organization, optimizing how teams plan, prioritize, and launch software. This involves building leadership scorecards, managing readiness processes, and identifying and removing operational bottlenecks across Product, Engineering, and Design.
The Marketing Manager is responsible for developing and executing integrated marketing campaigns to drive engagement and revenue for non-dues products, conferences, and membership initiatives. They will manage audience segmentation, optimize campaign performance across digital channels, and collaborate with internal stakeholders to ensure brand and messaging consistency.
Manage the day-to-day task flow for the graphic design team, including intake, prioritization, and tracking of creative requests. Ensure project timelines and SLA compliance while serving as the primary communication link between stakeholders and the creative team.
Develop and execute a social media lead generation strategy primarily through Instagram to attract B2B partners. Manage paid advertising campaigns, optimize conversion funnels, and analyze performance data to ensure high-quality lead volume.
The Senior UI/UX Designer will own the end-to-end design experience for SaaS and enterprise products, including scaling the Figma design system. They will also conduct proactive UX research and collaborate with product teams to validate design decisions and improve feature adoption.
The Administrative Coordinator will oversee daily operations, manage schedules, and ensure internal processes run smoothly across teams. Responsibilities include maintaining digital records, preparing reports, coordinating meetings, and supporting managers with operational tasks.
The Administrative Coordinator will oversee daily operations, manage schedules, and ensure internal processes run smoothly across teams. They are responsible for maintaining digital records, preparing reports, and facilitating communication between internal and external stakeholders.
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The Underwriter will conduct compliance and risk reviews for merchant applications to ensure adherence to regulatory and company standards. They will also monitor merchant accounts and collaborate with internal teams to resolve compliance issues and improve operational processes.
Support team members with daily operational needs and maintain accurate records and documentation. Communicate progress clearly while following instructions to meet assigned deadlines.
The Operations Support Associate will assist with daily team and client-related activities, including participating in virtual appointments. They are responsible for maintaining organized client documentation and communicating professionally across virtual platforms.
Design, develop, and maintain scalable enterprise business intelligence and analytics solutions using Power BI and Tableau. Lead technical architecture discussions while collaborating with cross-functional teams to translate business needs into effective data engineering and modeling solutions.
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