Resolve escalated customer support tickets from parents and teachers primarily via email. Handle complex Trust & Safety escalations involving sensitive content and provide feedback to the broader CX team.
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Oversee the full lifecycle of enterprise SaaS and AI software assets, including procurement, provisioning, and renewals. Analyze license utilization to optimize costs and ensure compliance across the global software ecosystem.
The role involves designing and delivering API integrations and OMS solutions within an automation-led environment. Additionally, the candidate will act as a Scrum Master to facilitate agile delivery and coach teams.
Serve as the primary L3 escalation point for diagnosing and resolving complex production issues through code-level changes. Manage multi-tier server environments and lead incident, problem, and change management processes.
Associate Director of Clinical Operations
Neurona Therapeutics
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Full Time
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1 Week Ago
Neurona Therapeutics
Responsible for the successful execution of clinical trials from protocol concept through the completion of clinical study reports. This includes managing vendors, overseeing study budgets, and ensuring compliance with international GCP guidelines.
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Real Estate Data Entry Operator
Better Homes and Gardens Real Estate Advantage Realty
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Full Time
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1 Week Ago
Better Homes and Gardens Real Estate Advantage Realty
The operator is responsible for updating and maintaining real estate transactions and client information within the company database. Additional duties include ensuring data accuracy, creating reports, and performing general secretarial tasks.
Lead the financial reporting and month-end close process for a portfolio of short-term rental clients. Manage a remote team of accountants while serving as the primary strategic financial advisor for client leadership teams.
Lead and facilitate all Scrum ceremonies while coaching cross-functional teams to foster self-organization and continuous improvement. Drive the integration of quality assurance practices into agile workflows to ensure alignment with product roadmaps and business goals.
Translate advanced AI and data analytics capabilities into compelling marketing strategies and technical collateral. Collaborate with cross-functional teams to position the platform as a leader in AI workflows for enterprise data analytics.
Revenue Accounting Analyst – Contracts & Billing
GE HEALTHCARE
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Full Time
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1 Week Ago
GE HEALTHCARE
Manage end-to-end billing and contract-to-cash operations for subscription and usage-based revenue streams. Perform monthly reconciliations between billing and revenue subledgers while ensuring compliance with SOX controls and GAAP.
The Manager of Business Development is responsible for building, training, and leading the inbound BDR team to qualify prospects for Resolution Consultants. This includes creating the sales playbook, managing CRM hygiene in HubSpot, and overseeing the full funnel handoff process.
Lead the Legal Strategy team in developing and presenting Strategic Recovery Roadmaps to small business owners facing SBA EIDL debt. Coordinate between sales, marketing, and a network of partner attorneys to ensure seamless strategy execution and client recovery.
Manage a portfolio of real estate investor clients by strategizing and optimizing high-performing PPC campaigns across multiple platforms. Analyze performance data to maximize ROI and lead quality while serving as a trusted advisor to clients.
Coordinate the production and delivery of virtual fitness content while managing social media engagement and community building. Track digital performance metrics and execute marketing campaigns to promote virtual wellness offerings.
Lead and develop a new team of Inside Sales Consultants to drive revenue growth and market penetration. Manage sales operations, including forecasting, CRM data integrity, and the execution of the company's sales strategy.
Manage medical appeals and state hearing reviews by investigating clinical information and preparing case narratives. Represent the organization at state hearings and ensure all resolutions meet regulatory requirements and timelines.
Grievance Resolution Specialist (Provider Resolution)
CalOptima Health
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Full Time
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1 Week Ago
CalOptima Health
Coordinate the resolution process for grievances and appeals from members and providers regarding eligibility, benefits, and claims. Collaborate with internal departments and external stakeholders to ensure timely case disposition and regulatory compliance.
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CONTRACT MANAGEMENT SPECIALST
Arizona Department of Administration
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Full Time
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1 Week Ago
Arizona Department of Administration
Manages post-award administration of contracts, grants, and interagency agreements, including scope of work creation and execution. Conducts statewide compliance reviews and provides technical assistance to contractors to ensure adherence to regulations.
Procurement Specialist
Arizona Department of Administration
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Full Time
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1 Week Ago
Arizona Department of Administration
Execute end-to-end solicitations, contract renewals, and purchasing workflows while ensuring compliance with state statutes. Serve as the system administrator for the Arizona Procurement Portal to optimize functionality and process purchase orders.
Coordinate complex, cross-functional projects from concept through execution, acting as a bridge between Product and Operations for feature rollouts and operational transformations. Drive efficiency by implementing new vendors, designing operational experiments, and leveraging AI automation across workflows.
Lead a team of all-source investigators to disrupt scam networks by fusing on-chain and off-chain data into actionable intelligence. Manage the operational cadence of legal processes and ensure the high quality of target packages and attribution write-ups.
Lead OSINT-driven investigations to identify sextortion actors and dismantle their infrastructure. Trace illicit funds across payment apps and cryptocurrency to produce actionable targeting packages for law enforcement.
The role involves partnering with healthcare providers to educate them on immunotherapy compounds and managing oncology accounts in the Chicago North territory. Responsibilities include developing account plans, analyzing buying trends, and collaborating with cross-functional teams to ensure a consistent customer experience.
The role involves partnering with healthcare providers to educate them on immunotherapy compounds and managing oncology accounts in the Oregon territory. The representative is responsible for creating value rationales for products and collaborating with a cross-functional customer team to ensure a consistent patient experience.
The Solutions Consultant configures and optimizes mobile and web products for healthcare clients throughout the implementation lifecycle. This includes managing client relationships, structuring indoor hospital data, and traveling to sites to capture wayfinding points of interest.
Lead the agile delivery of finance-domain data products and manage the product backlog for BI, data science, and AI solutions. Act as the primary liaison between Finance & Accounting stakeholders and the analytics development team to drive self-service BI adoption.
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Manager Stakeholder Relations (12 month contract) – Diabetes Care (British Columbia, Remote)
Abbott
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Full Time
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1 Week Ago
Abbott
Lead and execute the stakeholder engagement strategy for Western Canada to shape policy and strengthen partnerships for Abbott Diabetes Care. Act as the primary liaison between the organization and government bodies, HTA organizations, and patient association groups.
Supervisor, Epic Enrollment and Benefits (Tapestry) Applications - 26-68
PriMed Management Consulting Services, Inc.
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Full Time
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1 Week Ago
PriMed Management Consulting Services, Inc.
Lead a team of analysts to oversee the accurate support of enrollment and benefits data using the Epic Tapestry application. Act as the primary point of contact for users while ensuring compliance with industry standards and implementing system enhancements.
Resolve customer inquiries and issues across phone, email, and chat channels while mastering ShowingTime products. Document cases accurately and collaborate with internal teams to promote additional services and ensure flawless service delivery.
Design and deliver robust UiPath automation solutions in alignment with enterprise standards and strategic blueprints. Collaborate with technical teams and stakeholders to translate customer requirements into effective software and platform configurations.
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