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Handle incoming and outbound calls to address member and provider inquiries while maintaining accurate records in a CRM system. Collaborate with team members and supervisors to resolve customer service concerns and meet established service level agreements.
The BI Report Developer is responsible for creating, troubleshooting, and maintaining SSRS and Power BI reports while collaborating with stakeholders and the BI team. They must ensure data validation, adhere to development standards, and maintain compliance with HIPAA regulations regarding protected health information.
Crisis Support Specialists provide crisis and suicide intervention, brief supportive counseling, and care coordination via phone, text, and chat. They collaborate with treatment teams and community resources to ensure person-centered care and accurate documentation of services.
Crisis Clinicians provide judgment-free assessments and interventions for individuals experiencing acute behavioral health crises via televideo and phone. They collaborate with treatment teams and community providers to facilitate referrals, support recovery, and ensure safety through risk assessments.
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Lead the delivery of cloud-based service lifecycle management solutions for global manufacturing and aftermarket clients. Coordinate cross-functional teams while managing project scope, timelines, budgets, and contractual obligations.
The National Account Executive will manage and grow an assigned portfolio of strategic customer accounts through consultative selling and long-term relationship development. They will also collaborate with internal departments like Operations and Supply Chain to ensure successful execution of customer programs and sales initiatives.
The consultant will conduct virtual benefit overview appointments to educate clients on coverage options and guide them through the enrollment process. They are responsible for building long-term client relationships and maintaining accurate digital records of consultations.
Provide prompt and efficient technical support to customers via phone and email while acting as an advocate for product improvements. You will also manage complex technical issues related to home security products and contribute to process automation and documentation.
You will serve as a subject matter expert for the Chicago Public Schools team, overseeing MEP issues and ensuring compliance with standards. You will also visit school sites to develop design solutions and provide technical oversight to independent AE firms.
The Partner Alliance Manager will drive the adoption of Splunk technologies within System Integrator partners for public sector programs. They are responsible for building strategic relationships, managing sales pipelines, and coordinating bid strategies to influence end-user requirements.
The Senior Product Manager will own the network compliance, platform security, and public sector market access strategy for the Catalyst Center platform. They will drive the compliance roadmap and collaborate with cross-functional teams to expand capabilities into cloud environments and FedRAMP-regulated spaces.
The role involves managing customer inquiries, providing product information, and preparing sales proposals and presentations. Additionally, the coordinator is responsible for documenting order-related activities and maintaining accurate records of customer interactions.
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Identify client needs to recommend tailored insurance solutions while developing and maintaining strong client relationships. Educate clients on available policies and coverage options while staying informed about industry trends.
Identify client needs and recommend tailored insurance solutions while developing and maintaining strong client relationships. Educate clients on available policies and stay informed about industry trends and product offerings.
The Revenue Operations Analyst will partner with cross-functional teams to improve operational visibility, decision-making, and performance across the revenue lifecycle. They will build reporting, analyze data trends, and design streamlined workflows to support growth, retention, and operational efficiency.
The Data Entry Specialist is responsible for accurately converting data from PDF documents into organized Excel spreadsheets. They must ensure data integrity, verify accuracy, and maintain organized records while adhering to security policies.
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