Remote Tech Support Jobs (122)
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Application Support Engineer
You will serve as a primary link between clients and systems, ensuring the smooth operation of voice PBX services. Responsibilities include handling day-to-day voice operations, troubleshooting technical issues, and maintaining high levels of client satisfaction.
Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Provide Tier 2 remote technical support for Synapse medical device software by troubleshooting complex issues and documenting evaluations. Collaborate with cross-functional teams and adhere to strict regulatory compliance and escalation processes.
Front Desk Specialist
The Front Desk Specialist will manage patient scheduling, insurance verification, and virtual visit coordination while maintaining accurate electronic medical records. Additionally, the role involves conducting clinical screenings, documenting patient intake, and providing follow-up care instructions under provider direction.
College Intern - Summer 2027 - Desktop Support
The intern will support the laptop refresh program by imaging, configuring, and deploying laptops while assisting users with data transfers. They will also coordinate scheduling with end users and participate in strategic projects under the guidance of a mentor.
Process Controls Engineer- Remote - US-NC
The role involves developing and improving process control systems, standards, and tools while providing senior-level support for instrument and control activities. The engineer will manage project implementations across remote sites and collaborate with the process controls manager to introduce cutting-edge technologies.
Customer Success Technical Account Manager (TAM)
You will serve as the primary technical advisor for enterprise publishers, managing implementations, platform adoption, and technical health. Additionally, you will analyze performance data to identify optimization opportunities and collaborate cross-functionally to resolve technical escalations.
Technical Support Representative
Provide initial technical assistance and troubleshooting to partners via phone, email, and chat. Document issues, manage tickets, and collaborate with internal teams to ensure customer satisfaction and product growth.
Field Technician
The Field Technician is responsible for providing onsite product support, including logistics, deployments, troubleshooting, and preventive maintenance for medical devices. They must also document service activities, perform software upgrades, and maintain customer-specific information.
Solutions Integration Engineer III
Lead complex system integration projects by designing and developing scalable enterprise-grade solutions using Samsara's API and integration technologies. Collaborate cross-functionally with product managers, sales, and engineering teams to ensure successful customer implementations and technical best practices.
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Software Engineering Manager
The Software Engineering Manager will lead a team of engineers while managing product-layer coordination, backlog prioritization, and stakeholder communication. This role involves holistic system-level thinking to align technical roadmaps with business goals across platform, data, and support functions.
Technical Support Specialist
Provide first-level technical support for software applications via email, phone, and chat while managing tickets in a work order system. Educate customers on product usage and escalate complex technical issues to the appropriate staff.
Virtual Pediatric Physical Therapist (PT) – Part-Time
Provide virtual physical therapy evaluations and treatments for pediatric clients in school-based and outpatient settings. Collaborate with parents, educators, and on-site therapy technicians to develop and implement individualized plans of care.
Student Success Technical Support
Provide technical support and mentorship to learners by troubleshooting issues across networking, Linux, and Windows platforms. Collaborate with cross-functional teams to validate product features and improve operational processes.
Applications Engineer-Asia Pacific
The Applications Engineer will provide technical sales and process support to customers in the Asia Pacific region while gathering Voice of Customer input for R&D. They are responsible for conducting product demonstrations, training, and troubleshooting to ensure optimal product performance.
Vigilant IT Security Manager - Portugal (Remote)
The IT Security Manager will lead strategic IT projects to identify and mitigate security risks while ensuring compliance with ISO 27001 and SOC2 standards. They are also responsible for managing IT infrastructure, developing security policies, and providing leadership to the IT support team.
Solutions Integration Engineer IV
Lead the development of enterprise-grade, scalable IoT integrations while serving as a technical bridge between customers and internal product teams. You will own high-impact projects from design through configuration and maintenance while mentoring engineers on integration standards.
Spanish/Russian Customer Support Specialist
Provide high-quality customer support via chat, email, and messengers while assisting with payments, withdrawals, and KYC verification. Manage player escalations, document bugs, and provide feedback to internal teams regarding player pain points.
Business Process Quality Assurance
The role involves monitoring department operations to ensure adherence to documented processes and identifying gaps or non-compliance. It also requires maintaining and updating SOPs, process maps, and reporting audit results to the Tech and Process Architect.
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Tier 1 - Support Agent
Serve as the first point of contact for members via calls and emails to resolve issues related to billing, membership, and property operations. Maintain accurate CRM logs and escalate complex cases to specialized teams while adhering to service level agreements.
Infra Managed Service Analyst
Manage the end-to-end hardware asset lifecycle and maintain CI hygiene within the ServiceNow platform. Drive CMDB health remediation and produce governance reports to ensure data quality and compliance.
Infra Managed Service Analyst
Manage the end-to-end hardware asset lifecycle and maintain the Configuration Management Database (CMDB) on the ServiceNow platform. This includes executing inventory reconciliation, tuning IRE rules, and producing governance reports to ensure data quality and hygiene.
Remote Technical Customer Support - QA and Game Dev - 7/26
Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers within a 24/7 project environment.
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What skills do Remote Tech Support Jobs ask for?
We reviewed 73 job postings for Remote Tech Support Roles and found these are the skills employers ask for most often:
| Skill | Share of job posts |
|---|---|
| Technical support | 37% |
| Customer service | 25% |
| Communication | 23% |
| Communication skills | 21% |
| Troubleshooting | 21% |
| Problem solving | 18% |
| Data analysis | 18% |
| Time management | 15% |
| Stakeholder management | 14% |
| Problem-solving | 14% |