ModSquad

Solutions Specialist

ModSquad · Full Time · a day ago

ModSquad

🌎 Philippines, United Kingdom, United States ⭐ 2-5 yrs exp 💼 Others

The role involves analyzing client workflows to design and implement AI-powered and technical solutions that improve operational efficiency. You will manage the full implementation lifecycle, from requirements gathering to training and creating practical documentation for clients.

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Assistant Project Manager

ModSquad · Full Time · a day ago

ModSquad

🌎 Costa Rica, Jamaica, Niger, Nigeria, Philippines ⭐ 2-5 yrs exp 💼 Product

Support the Project Manager in daily operations for social media moderation and community management projects for global brands. This includes managing team coverage, conducting quality assurance reviews, and preparing performance reports for clients.

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Community Manager

ModSquad · Full Time · a day ago

ModSquad

🌎 United Kingdom, United States ⭐ 2-5 yrs exp 💼 Marketing

The role involves managing online community engagement and executing content calendars across various social media platforms. Responsibilities include tracking KPIs, handling community escalations, and collaborating with clients to improve digital experiences.

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Remote Phones and Tickets Customer Support 05.26

ModSquad · Full Time · 2 days ago

ModSquad

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Provide high-quality customer support via phones and tickets for top-tier brands. Guide customers to correct answers and help them optimize the use of client products and services.

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Content Moderation - Trust and Safety - 06.26

ModSquad · Full Time · 3 days ago

ModSquad

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Monitor and moderate social feeds to identify and address issues raised by the public using pre-approved text. Escalate critical security issues to the client's security team as appropriate.

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Remote Social Media Engagement -Travel Enthusiasts (French/English)

ModSquad · Full Time · 3 days ago

ModSquad

🌎 France ⭐ 2-5 yrs exp 💼 Marketing

Engage and inspire potential visitors to specific holiday destinations via social media, email, and community forums. Market locations as attractive destinations through a world-class marketing program across multiple platforms.

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Community Management Consultant - Russian / English Speaker

ModSquad · Full Time · 6 days ago

ModSquad

🌎 Germany, Latvia, Lithuania, Russia, Serbia ⭐ 2-5 yrs exp 💼 Others

The consultant will build and maintain digital communities by designing content calendars and executing engagement strategies. They are also responsible for reporting KPIs and managing customer interactions across various social media platforms.

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Remote Bilingual Customer Support (Vietnamese/English) - Music Streaming

ModSquad · Full Time · 11 days ago

ModSquad

🌎 Vietnam ⭐ 2-5 yrs exp 💼 Support

Act as the first point of contact for music streaming customers to help them navigate the platform and troubleshoot technical issues. Respond to customer inquiries via inbound messages in both Vietnamese and English to ensure a high-quality listening experience.

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Community Management Consultant - Polish / English Speaker

ModSquad · Full Time · 16 days ago

ModSquad

🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Others

The consultant will build and maintain digital communities by designing content calendars and executing engagement strategies. They are also responsible for reporting KPIs, managing social media tools, and handling community crises.

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Remote Customer Support - Inbound Phone Calls - Insurance Tool - 05/2026

ModSquad · Full Time · 16 days ago

ModSquad

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Provide inbound phone support for a technology company's insurance software platform to ensure a smooth customer experience. Assist customers during times when insurance agents are unavailable to take calls.

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Remote Content Moderation - Youth Communities - JP

ModSquad · Full Time · 21 days ago

ModSquad

🌎 Japan ⭐ 0-2 yrs exp 💼 Others

Monitor social platform interactions to ensure youth communities remain safe, respectful, and on-topic. Enforce community guidelines by removing inappropriate content and escalating sensitive issues to appropriate teams.

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Remote Temporary Recruiter - Nigeria - 5/26

ModSquad · Full Time · 21 days ago

ModSquad

🌎 Niger, Nigeria ⭐ 2-5 yrs exp 💼 Recruitment

Source, qualify, and interview prospective contractors for global client projects across various customer support skill sets. Manage the recruitment pipeline using ATS tools and coordinate onboarding and compliance documentation.

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Remote Customer Support - Higher Education - Seasonal - 05/2026

ModSquad · Full Time · 22 days ago

ModSquad

🌎 Dominica, Dominican Republic, Jamaica, Mexico, Niger, Nigeria, Philippines ⭐ 2-5 yrs exp 💼 Support

Provide friendly and knowledgeable support to students, parents, and faculty via inbound calls and emails. Assist users with textbooks, course materials, and campus bookstore inquiries.

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Remote Content Moderation - Youth Communities - Argentina

ModSquad · Full Time · a month ago

ModSquad

🌎 Argentina ⭐ 0-2 yrs exp 💼 Others

The content moderator will monitor social platform interactions to ensure community safety and enforce community guidelines. They will also escalate sensitive issues and gather insights to improve the overall user experience.

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Remote Content Moderation - Youth Communities - EU

ModSquad · Full Time · a month ago

ModSquad

🌎 France, Germany, Greece ⭐ 0-2 yrs exp 💼 Others

The content moderator will monitor social platforms to ensure community safety by enforcing guidelines and removing inappropriate content. They are also responsible for escalating sensitive issues and gathering insights to improve the overall user experience.

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Remote Bilingual Customer Support (Dutch/English) - Music Streaming

ModSquad · Full Time · 2 months ago

ModSquad

🌎 Bulgaria, Egypt, Oman, Philippines, Romania, Suriname ⭐ 0-2 yrs exp 💼 Support

You will serve as the first point of contact for a global music streaming platform, assisting customers with platform navigation and technical troubleshooting. Responsibilities include managing inbound customer inquiries via chat in both Dutch and English.

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Remote Bilingual Customer Support (French/English) - Music Streaming

ModSquad · Full Time · 2 months ago

ModSquad

🌎 Cameroon, Morocco, Senegal, Tunisia ⭐ 0-2 yrs exp 💼 Support

You will serve as the first point of contact for customers, assisting them with platform navigation and technical troubleshooting. Responsibilities include responding to customer inquiries via inbound messages in both French and English.

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Remote Bilingual Customer Support (Indonesian/English) - Music Streaming

ModSquad · Full Time · 2 months ago

ModSquad

🌎 Indonesia ⭐ 0-2 yrs exp 💼 Support

You will serve as the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues. You are responsible for responding to customer inquiries via inbound messages in both Indonesian and English.

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Community Management Consultant

ModSquad · Full Time · 2 months ago

ModSquad

🌎 India, Jamaica, Niger, Nigeria, Philippines ⭐ 2-5 yrs exp 💼 Others

The consultant will design and execute content calendars, engagement strategies, and community growth initiatives while reporting on KPIs. They will also manage customer interactions across social media platforms and troubleshoot community escalations.

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Remote Bilingual Customer Support (German/English) - Music Streaming - 3/2026

ModSquad · Full Time · 3 months ago

ModSquad

🌎 Bosnia and Herzegovina, Bulgaria, Egypt, Hungary, Oman, Romania ⭐ 0-2 yrs exp 💼 Support

The representative will serve as the primary contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Responsibilities include responding to customer inquiries through inbound messages in both German and English.

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Remote Bilingual Customer Support (Portuguese/English) - Music Streaming

ModSquad · Full Time · 3 months ago

ModSquad

🌎 Brazil ⭐ 0-2 yrs exp 💼 Support

The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Primary duties involve responding to customer inquiries through inbound messages in both Portuguese and English.

APPLY

Remote Bilingual Customer Support (Spanish/English) - Music Streaming - 03/2026

ModSquad · Full Time · 3 months ago

ModSquad

🌎 Argentina, Costa Rica, Mexico ⭐ 0-2 yrs exp 💼 Support

The representative will serve as the primary contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Responsibilities include responding to customer inquiries through inbound messages in both Spanish and English.

APPLY

Remote Bilingual Customer Support (Korean/English) - Music Streaming - 03/2026

ModSquad · Full Time · 3 months ago

ModSquad

🌎 India, Malaysia, Philippines, South Korea, Vietnam ⭐ 0-2 yrs exp 💼 Support

The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Primary duties involve responding to customer inquiries through inbound messages in both Korean and English.

APPLY

Remote Bilingual Customer Support (Polish/English) - Music Streaming

ModSquad · · 3 months ago

ModSquad

🌎 Oman, Romania ⭐ 0-2 yrs exp 💼 Support

The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Responsibilities include responding to customer inquiries through inbound messages in both Polish and English.

APPLY

Remote Bilingual Customer Support (Polish/English) - Music Streaming

ModSquad · · 3 months ago

ModSquad

🌎 Philippines ⭐ 0-2 yrs exp 💼 Support

The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Key duties involve responding to customer inquiries through inbound messages in both Polish and English.

APPLY

Remote Bilingual Customer Support (Chinese/English) - Music Streaming

ModSquad · Full Time · 5 months ago

ModSquad

🌎 Taiwan ⭐ 0-2 yrs exp 💼 Support

As a Customer Service Representative, you will be the first point of contact for customers, helping them navigate the music streaming platform and troubleshoot technical issues. You will respond to customer inquiries via inbound messages in both Chinese and English.

social-media customer-service security media music medical customer-experience communication customer-support chinese windows

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Remote Bilingual Customer Support (Turkish/English) - Music Streaming

ModSquad · Full Time · 7 months ago

ModSquad

🌎 Germany, Turkey ⭐ 0-2 yrs exp 💼 Support

As a Customer Service Representative, you will be the first point of contact for customers, helping them navigate the music streaming platform and troubleshoot technical issues. You will respond to customer inquiries via inbound messages in both Turkish and English.

social-media customer-service security media music medical customer-experience communication customer-support windows

APPLY

Remote Bilingual Customer Support (Thai/English) - Music Streaming

ModSquad · Full Time · 7 months ago

ModSquad

🌎 France, Poland, Thailand ⭐ 0-2 yrs exp 💼 Support

You will be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues. Your goal is to ensure customers have the best possible listening experience.

social-media customer-service security media music medical customer-experience communication customer-support windows

APPLY

Remote Bilingual Customer Support (Italian/English) - Music Streaming

ModSquad · Full Time · 7 months ago

ModSquad

🌎 Bosnia and Herzegovina, Italy, Oman, Romania, United States ⭐ 0-2 yrs exp 💼 Support

You will be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues. Your goal is to ensure customers have the best possible listening experience.

social-media customer-service security media music medical customer-experience communication customer-support italian windows

APPLY