The role involves managing the purchasing and ordering process while ensuring accurate inventory and timely delivery of supplies. You will also analyze supply chain data and communicate shortages or replacements across various internal teams and vendors.
Remote Support Specialist Jobs (4,748)
Search = support
Provide technical assistance and support for Calix Access products, focusing on cloud-based EMS applications. Analyze, diagnose, and resolve complex network issues while documenting case history and collaborating with cross-functional teams.
The Student Support Advisor oversees a caseload of students to increase engagement and academic growth through proactive intervention and support. They serve as the primary point of contact between students, Learning Coaches, teachers, and school administration.
The role involves providing inbound and outbound phone support to patients and healthcare providers to coordinate medication refills. You will also manage insurance rejections and prior authorizations to ensure timely delivery of specialty medications.
You will assist patients and healthcare providers by phone to coordinate medication refills and answer inquiries. Additionally, you will manage insurance claims, including handling rejections and prior authorizations.
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You will assist healthcare providers and patients via phone to coordinate medication refills and address inquiries. Additionally, you will manage insurance rejections and prior authorizations while serving as a primary contact for patients and physicians.
You will assist patients and healthcare providers via phone to coordinate medication refills and resolve insurance issues. You will serve as the primary contact for inbound and outbound support, ensuring accurate information input.
The Sales Support Representative will manage enterprise-level support activities and act as the primary point of contact for client service incidents. They are responsible for developing customer relationships, documenting activities in the CRM, and collaborating with the sales team to drive proactive service solutions.
Technical Customer Support Specialist - Work from Home Opportunity
Teleperformance
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Full Time
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5 Weeks Ago
Teleperformance
Provide first-level technical support and customer service solutions for client products while maintaining positive customer relations. Coordinate with internal teams to resolve issues, schedule service calls, and ensure accurate data entry.
Provide on-the-road assistance to drivers and resolve issues promptly through various communication channels. Maintain accurate records of interactions and coordinate with other departments to ensure shipment status and driver satisfaction.
The Digital Support Representative assists members with electronic banking channels, including troubleshooting, account setup, and digital product inquiries. They are responsible for managing member interactions via phone, chat, and secure messaging while promoting credit union products and services.
The IT Support Analyst provides primary technical support to end-users across the US for hardware, software, and network issues. They are responsible for managing the helpdesk ticket queue, documenting resolutions, and ensuring service level agreements are met.
Intensive Support Coordinator - Hall and Surrounding Counties
CareStar, Inc.
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Full Time
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5 Weeks Ago
CareStar, Inc.
The Intensive Support Coordinator links participants with essential medical, social, and educational services to meet their identified needs. They also conduct health, safety, and environmental assessments while maintaining detailed care plans and documentation.
The Automation Support Engineer will monitor, troubleshoot, and enhance automation systems to ensure high performance and reliability. They will also collaborate with engineering teams to resolve issues and provide support to customers through tickets and calls.
You will serve as the primary technical escalation point for database-related issues, troubleshooting complex replication and integration problems. Additionally, you will contribute directly to open-source database connectors by writing Java and Kotlin code to fix bugs and improve performance.
The representative will provide front-line customer support by troubleshooting issues, answering product questions, and guiding users to successful outcomes. They will also monitor operational metrics and collaborate with cross-functional teams to improve product offerings.
The Technical Support Analyst provides advanced technical support and acts as an escalation resource for internal and external customers regarding Merge Healthcare products. Responsibilities include resolving complex technical issues, documenting troubleshooting steps in CRM, and performing preventative maintenance and remote software upgrades.
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The specialist will serve as the primary point of contact for users, resolving issues and guiding clients through complex workflows to drive product adoption. They will also collaborate with sales and product teams to manage subscriptions, gather user feedback, and improve the overall customer experience.
The Technical Support Engineer II will provide world-class support to customers and partners regarding the installation, configuration, and functionality of Rocket Software products. They will troubleshoot reported issues to resolve them directly or guide the development team toward permanent solutions.
Provide efficient technical support for hardware and software issues via phone and chat while actively promoting company products and services. Manage technical support tickets, diagnose issues using systematic probing, and facilitate remote connections to assist customers.
Customer Support Automation Specialist
Billtrust US Careers
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Full Time
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5 Weeks Ago
Billtrust US Careers
The specialist will optimize AI chatbot performance to improve self-service and case deflection rates. They will analyze interaction data to design workflows and maintain technical knowledge content to enhance the customer experience.
Sales & Client Support Specialist
Traveling with Tasha
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Full Time
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5 Weeks Ago
Traveling with Tasha
The specialist will guide clients through travel planning and booking processes while managing inquiries and recommendations. Responsibilities include coordinating reservations, conducting research, and providing ongoing follow-up support.
The specialist will assist clients with travel planning, destination research, and reservation coordination for hotels, cruises, and vacation packages. They are also responsible for maintaining accurate client records and providing ongoing support before and after travel.
Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Lille)
Pennylane SAS
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Full Time
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5 Weeks Ago
Pennylane SAS
You will act as a primary point of contact for clients and accountants, providing expert support and resolving technical or accounting issues. Additionally, you will assist users with data migration and contribute to the creation of help documentation to improve the overall customer experience.
Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Nice)
Pennylane SAS
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Full Time
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5 Weeks Ago
Pennylane SAS
You will act as a primary point of contact for clients, providing expert support on accounting and financial management software. Your role involves troubleshooting technical issues, assisting with data migration, and escalating complex problems to the technical team.
Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Nantes)
Pennylane SAS
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Full Time
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5 Weeks Ago
Pennylane SAS
You will act as a primary point of contact for clients, providing expert support on the platform and assisting with accounting data migration. You will also collaborate with internal teams to resolve technical issues and contribute to the improvement of help documentation.
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Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Nîmes)
Pennylane SAS
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Full Time
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5 Weeks Ago
Pennylane SAS
You will act as a primary point of contact for clients, providing expert support on the Pennylane platform and resolving technical or accounting issues. Additionally, you will assist clients with data migration and contribute to the creation of help documentation to improve user autonomy.
Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Lyon)
Pennylane SAS
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Full Time
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5 Weeks Ago
Pennylane SAS
You will act as a primary point of contact for clients and accountants, providing technical and accounting support to ensure successful platform usage. Your role involves investigating user issues, facilitating data migration, and collaborating with internal teams to improve the product experience.
Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Metz)
Pennylane SAS
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Full Time
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5 Weeks Ago
Pennylane SAS
You will act as a primary point of contact for clients, providing expert support on the platform and resolving accounting-related inquiries. Additionally, you will assist clients with data migration and collaborate with internal teams to improve product usability.
Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Marseille)
Pennylane SAS
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Full Time
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5 Weeks Ago
Pennylane SAS
You will act as a primary point of contact for clients, providing expert support on the platform and assisting with accounting data migration. Your role involves investigating technical issues, escalating complex problems, and contributing to the creation of help documentation to improve user autonomy.
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