The Personalized Support Specialist will assist clients with travel planning by managing trip components such as accommodations and transportation. They are also responsible for maintaining accurate records and responding to client inquiries via phone, email, and messaging platforms.
Remote Support Specialist Jobs (4,585)
Search = support
IT Support Technician - Any Location
Pattison Agriculture Limited
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Full Time
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5 Weeks Ago
Pattison Agriculture Limited
The IT Support Technician provides first-line technical support for business systems, hardware, and networks while facilitating the implementation of new technology solutions. They are also responsible for training end-users, managing IT projects, and maintaining constructive relationships with all departments.
The role involves managing job scheduling, log analysis, and file management using various technical tools. You will also be responsible for incident and task management via ServiceNow and monitoring data pipelines.
Collaborate with product, client experience, and AI engineering teams to diagnose and resolve complex production issues. You will write technical specifications, performant scripts, and database queries while maintaining clear communication with internal stakeholders and customers.
The Customer Support Specialist will manage front-line support tickets, investigate technical issues using backend logs, and escalate complex problems to the engineering team. They will also focus on improving internal processes, documentation, and self-serve tooling based on recurring customer feedback.
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The Billing Support Assistant is responsible for maintaining accurate billing records and preparing invoices to ensure timely payment processing. They will coordinate financial workflows with internal team members and provide consistent status updates.
The specialist is responsible for evaluating property titles and ensuring the accuracy of title production for various real estate transactions. They also provide administrative support and customer service to field escrow offices and external clients.
The Technical Support Associate will diagnose and troubleshoot HVAC/R systems, refrigeration, and energy-saving technologies for customers and vendors. They are responsible for tracking issues to resolution, documenting technical knowledge, and providing training on systems and processes.
Application & Integration Support Engineer - Remote
American Chemical Society
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Full Time
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5 Weeks Ago
American Chemical Society
The Application and Integration Support Engineer monitors, maintains, and troubleshoots enterprise applications across Windows and Linux environments. They also contribute to release management, system upgrades, and the deployment of integration solutions.
The Director of Technical Support Engineering will define and scale the Tier 3 support function to ensure platform reliability and enterprise growth. This role involves leading cross-functional initiatives, managing complex customer escalations, and partnering with Engineering and Product teams to improve system-wide performance.
The Support Solutions Engineer will provide technical support for AVD and Windows 365 environments using the Nerdio Manager platform. They will collaborate with partners to troubleshoot issues, document resolutions, and identify trends to improve overall service delivery.
The Technical Support Engineer will own the operational health of embedded integrations by triaging issues, investigating data mismatches, and implementing technical fixes. They will serve as the primary technical point of contact for partners, ensuring clear communication and effective resolution of complex integration problems.
You will serve as the primary technical escalation point for database-related customer issues, troubleshooting complex replication and integration problems. Additionally, you will contribute directly to open-source database connectors and collaborate with engineering teams to drive product improvements.
The Lead Product Manager serves as the strategic bridge between clinical workflows and technical execution, defining the vision for clinical decision support tools. They manage the product backlog, collaborate with cross-functional teams, and ensure interventions are evidence-based and integrated into electronic health records.
Provide technical support for the Email platform via multiple channels and resolve complex customer issues. Mentor team members, contribute to the knowledge base, and ensure service level agreements and customer satisfaction goals are met.
You will provide front-line technical support to enterprise customers via phone, email, and Zoom while diagnosing complex issues across networking and API integrations. Additionally, you will collaborate with the engineering team to identify bugs, escalate issues, and provide product feedback to shape the company roadmap.
The Technical Support Specialist is responsible for troubleshooting and resolving issues across business applications, networking, and hardware while ensuring high customer satisfaction. They also document fixes in the knowledge base, participate in on-call rotations, and mentor junior staff members.
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Client Support Specialist (Bilingual, French or Spanish)
Infomedia
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Full Time
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5 Weeks Ago
Infomedia
The specialist will act as a trusted partner to customers, managing relationships and driving product adoption while creating knowledge enablement content. They will also collaborate cross-functionally to improve customer workflows and monitor key performance indicators to ensure high-quality support.
Technical Support Specialist (Job ID: RAMDEE1)
Inside Out Hiring
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Full Time
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5 Weeks Ago
Inside Out Hiring
The specialist will manage incoming support requests across multiple channels and troubleshoot technical issues related to email infrastructure and deliverability. They are responsible for maintaining accurate tracking of tickets and assisting customers with platform setup and campaign readiness.
Application support- (- on premise migration experience)
Sequoia Connect
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Full Time
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5 Weeks Ago
Sequoia Connect
The role involves validating end-user functionality and performing rigorous application testing during the migration from on-premises to Azure cloud. Additionally, the candidate will troubleshoot technical issues, manage helpdesk escalations, and provide structured reporting on project status and risks.
You will provide day-to-day IT support for a global team, managing hardware, software, and access requests while maintaining internal systems. Additionally, you will partner with People Operations for onboarding and collaborate with the Security team to ensure compliance.
Onboarding & Support Exec (US-based, remote, ideally ET, CT or MT)
Let's Do This
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Full Time
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5 Weeks Ago
Let's Do This
The Onboarding & Support Manager will lead partner onboarding processes and deliver high-quality support while building an AI-first support engine to improve scalability. They will also manage event-day operations and drive operational improvements by identifying inefficiencies and feeding insights to product teams.
Remote Spanish-Speaking BCBA (1099), Full Admin Support & Autonomy – Georgia Based
Tellos, inc
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Full Time
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5 Weeks Ago
Tellos, inc
The BCBA will conduct comprehensive assessments, develop individualized ABA treatment plans, and supervise RBTs to ensure high-quality care. They will also manage their own caseloads with administrative support for billing, scheduling, and insurance requirements.
V105 - Legal Assistant | Legal Support Coordinator & Intake Assistant
Job Duck
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Full Time
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5 Weeks Ago
Job Duck
The Legal Assistant will support a legal team by managing administrative tasks, maintaining calendars, and drafting legal correspondence. They will also serve as a primary point of contact for clients, guiding them through processes and ensuring case documentation is organized.
The Member Support Representative provides live support for incoming member calls regarding services, eligibility, and benefits. They are responsible for documenting interactions, assisting with appointment scheduling, and troubleshooting platform or account issues.
You will act as the primary point of contact for customers, providing timely support and resolving product inquiries through various channels. Additionally, you will collaborate with internal teams like Professional Services and DevOps to escalate and resolve complex customer issues.
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Administrative Support- Call Center, Hicksville, Long Island, New York, Full Time, Days, Offsite
Mount Sinai Health System
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Full Time
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5 Weeks Ago
Mount Sinai Health System
The role involves performing secretarial and general office support tasks such as word processing, typing, and telephone reception. Additionally, the incumbent is responsible for mail distribution and maintaining accurate records and files for the assigned department.
Remote Solar Service Specialist (Technical + Customer Support)
Exact Solar
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Full Time
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5 Weeks Ago
Exact Solar
The role involves performing remote diagnostics and troubleshooting for solar PV systems while providing technical support to customers and field technicians. Additionally, the specialist will manage service requests, coordinate warranty claims, and ensure accurate documentation and quality control for all service cases.
Validate end-user functionality on desktops and perform application testing, defect reproduction, and regression testing during migrations. Troubleshoot and resolve technical issues while providing clear updates and structured reporting on workload status.
Contact Center Support Rep (USPFS) - Day shift Monday - Fri 8:00am -8:00pm Saturdays 8:00am - 4:30pm
GXO Logistics
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Full Time
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5 Weeks Ago
GXO Logistics
The representative will respond to inbound customer inquiries via phone, email, and chat while managing order entry and database updates. They are also responsible for upselling and cross-selling products to customers while resolving their issues.
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