Handle high volumes of live chat and phone calls to resolve customer queries and complaints. Provide accurate information and follow communication guidelines to ensure high customer satisfaction.
Remote Support Jobs in Greece (40)
Remote in = Greece
Job category = Support
Communicate with customers via phone, chat, and email to resolve account and hardware issues. Track cases to ensure timely closure and maintain high customer satisfaction for a major brand.
Handle incoming customer communications via phone, message, and email to provide product assistance and technical troubleshooting. Process warranty claims and offer personalized product recommendations to maintain high customer satisfaction.
Provide technical support and account management for customers via phone, chat, and email. Handle troubleshooting for mobile devices and escalate complex hardware issues to second-level support.
Handle incoming customer communications via phone, message, and email to provide product assistance and technical troubleshooting. Process warranty claims and offer personalized product recommendations to maintain high customer satisfaction.
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Provide technical troubleshooting and account support for mobile devices via phone, chat, and email. Ensure high customer satisfaction by efficiently managing cases and identifying potential sales opportunities.
Handle high volumes of live chat and support tickets to resolve customer queries and complaints regarding the cryptocurrency platform. Support the improvement of internal tools and AI bots through validation, testing, and feedback collection.
Handle high volumes of live chat and support tickets to resolve customer queries and complaints regarding the cryptocurrency platform. Support the improvement of internal tools and AI bots through validation, testing, and feedback collection.
Handle high volumes of live chat and support tickets to resolve customer queries and complaints regarding the cryptocurrency platform. Support the improvement of internal tools and AI bot performance through validation and testing.
Handle high volumes of live chat and support tickets to resolve customer queries and complaints regarding the cryptocurrency platform. Support the improvement of internal tools and AI bot performance through validation, testing, and feedback collection.
Software Field Service Representative
Siemens Healthineers
·
Full Time
·
2 Weeks Ago
Siemens Healthineers
Responsible for installing, upgrading, and performing preventative maintenance on software systems within a designated territory. Acts as the primary technical contact for customers to diagnose and resolve complex software issues.
Manage incoming customer requests through triaging, root cause analysis, and the systematic reproduction of bugs for development teams. Act as a brand ambassador by providing personalized support and creating comprehensive knowledge base articles.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and drive the successful development of department initiatives.
Provide technical support and troubleshooting for mobile devices via phone, chat, and email. Manage customer accounts, secure passwords, and coordinate hardware repairs while maintaining high satisfaction levels.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and drive the successful development of department initiatives.
Provide high-quality technical support for hosting services via tickets, chat, and phone while troubleshooting complex infrastructure issues. Collaborate with internal teams to report bugs, mentor first-level support agents, and identify up-sell opportunities.
Provide technical support for hosting and domain services via tickets, phone, and chat. Handle billing requests, report bugs to developers, and consult customers on service improvements.
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Lead and mentor a global team of Technical Support Engineers to ensure operational excellence and high-quality service delivery. Oversee ticket quality, manage escalations, and track KPIs to maintain customer satisfaction across open source database technologies.
Provide customer support via phone, chat, and email, focusing on troubleshooting mobile devices and account security. Manage cases efficiently to ensure high customer satisfaction and escalate complex issues to second-level support.
You will provide high-level customer support via phone and email to resolve queries accurately and on time. Additionally, you will guide customers through technical troubleshooting steps for connectivity and devices.
Serve as the primary point of contact for customers and business partners to resolve inquiries via telephone. Collaborate with internal teams to ensure efficient issue resolution and maintain high standards of service.
The representative will serve as the primary point of contact for customers and business partners to resolve inquiries via telephone. They are responsible for providing accurate information and collaborating with internal teams to ensure a positive customer experience.
Provide world-class customer service through voice, chat, and email while maintaining accuracy and efficiency. Act as a collaborative team member by participating in department initiatives and providing feedback to support team development.
Bilingual Hungarian/English Customer Care Specialist 15 APPLICANTS
TaskUs
·
Full Time
·
6 Weeks Ago
TaskUs
Provide world-class customer service through voice, chat, and email while maintaining accuracy and efficiency. Actively participate in department initiatives and collaborate with the team to drive successful development.
Bilingual Spanish/English Customer Care Specialist 20 APPLICANTS
TaskUs
·
Full Time
·
6 Weeks Ago
TaskUs
Provide world-class customer service through voice, chat, and email while maintaining accuracy and efficiency. Actively participate in department initiatives and collaborate with the team to drive successful outcomes.
Dutch Customer Support for Netflix - Athens (remote within Greece) 24 APPLICANTS
Job Squad
·
Full Time
·
8 Weeks Ago
Job Squad
You will serve as the primary point of contact for Dutch-speaking Netflix customers, providing professional technical support via phone and email. Responsibilities include resolving account and billing issues while maintaining high quality and productivity standards.
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German-speaking Customer Service for Netflix – Athens (Remote in Greece) 22 APPLICANTS
Job Squad
·
Full Time
·
8 Weeks Ago
Job Squad
You will serve as the primary point of contact for German-speaking customers, providing professional technical support via phone and email. Responsibilities include resolving account issues, answering inquiries, and meeting quality and productivity targets.
Danish Customer Support for Netflix - Athens (remote within Greece) 15 APPLICANTS
Job Squad
·
Full Time
·
8 Weeks Ago
Job Squad
You will serve as the primary point of contact for Danish customers, providing professional technical support via phone and email. Responsibilities include resolving inquiries regarding payments, account access, and service features while maintaining high quality and productivity standards.
Dutch Customer Service Agent for Netflix - Athens (Remote) 16 APPLICANTS
Job Squad
·
Full Time
·
8 Weeks Ago
Job Squad
Act as the primary point of contact for Netflix customers, providing professional technical support via phone and email. Ensure high-quality customer experiences by resolving issues related to payments, account access, and service errors.
Customer Support Agent in Griekenland remote 16 APPLICANTS
Job Squad
·
Full Time
·
8 Weeks Ago
Job Squad
Provide customer support via telephone and chat to resolve inquiries and issues. Maintain high quality standards to ensure customer satisfaction and earn performance bonuses.
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