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Identify customer-facing shortcomings in voice models, define measurable improvement targets, and design evaluations to determine whether models improve. Curate or generate data, fine-tune models, build working systems, and ship improvements to production.
Lead translational medicine and pharmacology strategy across the pipeline, with an initial focus on the Phase 3 vidofludimus calcium program for multiple sclerosis, including biomarker strategy, mechanism-of-action work, and PK/PD and exposure-response analyses. Partner across clinical, regulatory, discovery, and medical affairs teams to support development decisions, regulatory interactions, scientific communications, business development, and growth of the translational medicine function.
Lead the data organization and own its long-term architecture, strategy, hiring, budget, and technical standards while remaining hands-on building and debugging critical data pipelines. Partner with company leaders to improve integrations and data quality, and enable company-wide automation and AI use cases on a trusted data foundation.
Lead the global Product Information Management function and team, setting its vision, roadmap, governance, and standards while ensuring accurate, complete product data is delivered across digital channels and partner platforms. Partner with customers, distributors, and internal teams to prioritize product information initiatives, improve data quality and customer experiences, and guide Agile delivery and continuous improvement.
Support customer adoption and engagement for digital platforms by gathering customer feedback, conducting research, and analyzing portal usage and engagement trends. Recommend improvements to usability and customer value, and help create onboarding resources, customer success metrics, dashboards, and scalable feedback processes.
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Analyze technology markets, competitors, customer needs, and the existing portfolio to recommend investment, scaling, development, or discontinuation priorities. Translate strategy into business cases, partnerships, and actionable roadmaps, while advising senior leaders and supporting implementation and measurable business outcomes.
Manage strategic initiatives and cross-functional projects while strengthening Seramount’s operational systems, including Salesforce, knowledge management, reporting, and standardized processes. Oversee Associate staff talent activities and coordinate operational processes for the global contractor program.
Coordinate corporate-sponsored and sales-led conferences, events, and roadshows, including outreach planning, messaging, event assets, meeting scheduling, and follow-up. Maintain event activity and contact data in Salesforce, report on engagement and meeting outcomes, and collaborate with Marketing, Sales, and Inside Sales teams to support commercial priorities.
Screen and qualify prospective clients, maintain accurate CRM records, follow up with leads, schedule consultations, and process payments. Track intake and conversion metrics, prepare reports and attorneys for consultations, review calls, and help improve intake processes while maintaining confidentiality and a positive client experience.
Contact and follow up with marketing-generated leads, identify customer needs, and recommend suitable educational products and services while maintaining accurate records in Salesforce. Guide prospective students through enrollment readiness and collect their deposit payment before handing them over to the specialized customer service team.
Research and interpret retirement plan laws and regulations, provide technical guidance to clients and internal partners, and advise on plan design, compliance, corrections, fiduciary governance, and complex corporate transactions. Develop regulatory communications and educational materials, support business opportunities, and deliver training and strategic guidance to stakeholders.
Use data insights, automation, and process improvements to enhance customer experience and maintain strong performance across Customer Fulfilment teams. Monitor KPIs, identify trends and root causes, partner with operations managers and technical teams, and implement improvement plans.
Conduct quality assurance audits of medical records and diagnosis codes submitted to CMS and other government agencies, ensuring coding is accurate and supported by clinical documentation. Follow applicable regulations and internal guidelines, and may contribute to provider education on coding compliance.
Support clinicians, staff, and provider practices in improving CMS Star performance, HEDIS gap closure, medication adherence, patient safety, and patient experience. Analyze quality data, identify workflow barriers, develop and implement improvement strategies, train teams, and present performance information.
Schedules and coordinates patient appointments, referrals, tests, and follow-up care while supporting patients by phone, MyChart, and in-person at the clinic. Handles registration, insurance verification, documentation, point-of-service collections, and front desk workflows while protecting patient privacy and coordinating with clinical teams.
Review and improve EMP-related technical documents, advise DTRA and stakeholders on military standards and EMP-protection requirements, and train members of the technical community. Observe field tests, report on compliance, and contribute to working groups covering EMP testing, research and development, and modeling and simulation.
Manage district and customer consignment inventory to maintain product availability, accuracy, compliance, and performance, including cycle counts, inventory redeployment, returns, and short-dated or stagnant stock mitigation. Coordinate with field teams, customers, and internal partners to resolve inventory issues, support urgent cases, improve processes, and meet service and business goals.
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Coach, develop, and manage employees to meet account and organizational performance targets, using dashboards, coaching tools, action plans, and performance reviews. Handle escalated customer claims issues, communicate expectations, promote teamwork and compliance, and contribute to cross-functional improvement efforts.
Review borrower, guarantor, collateral, and application information; process small-business loan applications in nCino and onboard customer information in the bank’s core system. Identify financial data, order and review credit reports, route applications to the centralized review team, and provide service to internal customers.
Review and audit medical records and coded data to ensure accurate outpatient diagnostic and procedural coding, documentation, compliance, and reimbursement. Resolve complex coding questions, guide clinical staff, peer-review records, and investigate discrepancies to prevent future coding errors.
Provide advanced scheduling, intake coordination, and patient access support for complex and high-acuity patients, partnering with clinical teams to address urgency and access barriers. Resolve escalated scheduling and service concerns, document interactions, support referrals and billing requests, and mentor colleagues while contributing to workflow improvements.
Lead presales discovery, solution architecture, proposals, and client presentations for Databricks data, analytics, and AI engagements. Direct secure platform implementation and delivery, establish engineering and governance practices, optimize workloads, and support client adoption and production operations.
Manage an assigned territory by educating physician offices on reimbursement processes, payer coverage, and available patient support services through on-site and virtual interactions. Coordinate reimbursement case support, maintain accurate CRM and provider records, monitor territory performance, and collaborate with internal teams and manufacturer representatives.
Develop and execute sourcing strategies for enterprise software, SaaS, cloud solutions, and IT services, leading competitive sourcing, negotiations, contracting, and renewal management. Partner with technology and business stakeholders to manage supplier performance and risk, optimize costs, and deliver measurable financial value.
The Field Reimbursement Manager manages an assigned territory to support patient reimbursement, including benefit investigations, prior authorizations, and claims assistance. They provide on-site and virtual education to physician offices regarding payer landscapes and reimbursement support services.
The Underwriting Specialist determines risk acceptability, pricing, and coverage terms for complex Primary Casualty lines while managing broker relationships. They also analyze loss history, place reinsurance, and contribute to product development and team mentoring.
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Translate business and customer needs into specifications, priorities, and delivery plans for analytical and AI solutions, coordinating requirements and dependencies across client services, product, engineering, architecture, and partner teams. Evaluate technical options, maintain requirements and acceptance documentation, improve delivery practices, troubleshoot reporting and data issues, and help integrate RAG, prompt improvements, and API functionality into business analytics.
Assess AI, machine learning, and generative AI systems, advise teams on lifecycle risk management, and develop fit-for-purpose controls and mitigation strategies. Build agentic AI tools and automations to operationalize risk guidance, coordinate risk partners, support audit and regulatory inquiries, and communicate risk concepts through training.
Lead Fresh Food inventory management modernization and enterprise acceleration initiatives, including defining future technology strategy and guiding system implementations from discovery through deployment and continuous improvement. Partner across planning, merchandising, finance, technology, and inventory operations to advance inventory strategy, financial discipline, guest reliability, sales, and profit.
The manager will oversee daily operations of a centralized clinical messaging team, ensuring safe and efficient patient communication across multiple locations. Responsibilities include staff supervision, performance monitoring, workflow optimization, and ensuring adherence to clinical protocols and quality standards.
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