Remote Help Desk Jobs (409)
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Client Support Specialist
The role involves managing support tickets and acting as a technical liaison between clients and the product team to resolve issues. Responsibilities include creating support documentation and reporting on client metrics and SLAs.
Remote Principal Cloud Engineer (Microsoft Azure)
Serve as the senior technical authority for Azure cloud architecture, designing and governing secure infrastructure and platforms. Lead complex cloud initiatives from design to delivery while mentoring systems administration and security teams.
In-Bound Call Center Representative
This role involves operating within a high-volume, metrics-driven call center environment, providing end-user phone support for the Student Exchange and Visitor Program (SEVP). Responsibilities include analyzing multifaceted issues related to the SEVIS system and communicating effectively with international stakeholders and academic institutions.
IT Epic Application Lead - Epic Grand Central / Prelude -- Epic Grand Central Certification Required
This role involves providing leadership in the development and rollout of specific Epic applications, ensuring tasks are completed per project scope, timelines, and budgets while understanding interconnectivity with the EMR and third-party applications. Responsibilities span systems analysis, project management, application support, and potentially instructional design and training environment management.
Sales Engineer
The Sales Engineer is responsible for driving territory growth through advanced technical support and training for distributors. This includes troubleshooting, developing proactive solutions, and managing sales and financial reporting.
Sales Engineer
The Sales Engineer will provide advanced technical support and training to distributors, facilitating sales growth in the assigned territory. Responsibilities include troubleshooting, resolving performance complaints, and supporting product rollouts and upgrades.
Senior QA Analyst, Privileged Access Management
As a Senior QA Analyst, you will validate complex workflows across cloud infrastructure and enterprise environments. You will design and execute comprehensive test strategies while collaborating with engineering, product, and security teams.
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Software Systems Specialist IV (C#,C++,SQL), Remote - IS-CMC-TechOps
The C# Application Developer is responsible for coding and documentation of mission-critical EMR software. They work with the Development Team to analyze operational procedures and devise software solutions to automate those procedures.
Software Systems Specialist IV (C#,C++,SQL), Remote - IS-CMC-TechOps
The C# Application Developer is responsible for coding and documentation of mission-critical EMR software. They work with the Development Team to analyze operational procedures and devise software solutions to automate those procedures.
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