Remote Customer Support Jobs

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Remote Customer Support Jobs (1,022)

Search = customer support
mpathic is hiring for remote Customer Support Specialists, AI Response Evaluation

Customer Support Specialists, AI Response Evaluation

mpathic · Full Time · 9 Weeks Ago
mpathic
🌎 United States πŸ’΅ $30 - $40 per hour ⭐ 2-5 yrs exp πŸ’Ό Software Development
The specialist will review AI-generated customer support responses for quality, accuracy, tone, and safety, identifying issues like incorrect information or poor customer experience. Responsibilities include evaluating AI handling of customer intent, frustration, and escalation, while documenting failure patterns and risks.
🌎 United States πŸ’΅ $50000 - $65000 per year ⭐ 2-5 yrs exp πŸ’Ό Software Development
Provide frontline support to customers using the municipal court module via phone, email, and ticketing systems, troubleshooting issues related to case management, citations, warrants, dockets, and payments. Guide users on product features, system updates, and best practices for efficient court operations and case lifecycle management.
HelloTeam is hiring for remote Customer Support Specialist

Customer Support Specialist

HelloTeam · Full Time · 9 Weeks Ago
HelloTeam
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
This role is responsible for delivering end-to-end client support, which includes high-quality customer service, platform training, and implementation guidance as the primary point of contact. The specialist will manage client onboarding, ongoing use, issue resolution, and collaborate cross-functionally to address escalations.

Technical Customer Support, II

Zebra Technologies · Full Time · 9 Weeks Ago
Zebra Technologies
🌎 United States πŸ’΅ $54600 - $82000 per year ⭐ 2-5 yrs exp πŸ’Ό Support
The Technical Customer Support II will provide analytical, consultative, and technical support for Zebra Sports Systems, which tracks athlete movement and generates performance metrics. Responsibilities include diagnosing and resolving hardware/software issues, performing configuration, remote diagnosis, monitoring, and supporting software and hardware devices.

Customer Support & Booking Assistant

PerLuxe Travels · Full Time · 10 Weeks Ago
PerLuxe Travels
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The role involves assisting with client inquiries, managing schedules and reservations, and performing basic data entry to ensure a smooth and positive customer experience. Communication with clients will occur via phone, text, or email.

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Coherent Solutions is hiring for remote Customer Support Specialist (Hospitality)

Customer Support Specialist (Hospitality)

Coherent Solutions · Full Time · 10 Weeks Ago
Coherent Solutions
🌎 Poland ⭐ 2-5 yrs exp πŸ’Ό Support
The specialist will resolve customer problems on the platform, translating technical details for non-technical users and analyzing data discrepancies to ensure accuracy. They will also build and optimize SQL scripts and collaborate with development teams to research and resolve reported issues.
Autodoc is hiring for remote German speaking Customer Support Operator

German speaking Customer Support Operator 24 APPLICANTS

Autodoc · Full Time · 10 Weeks Ago
Autodoc
🌎 Kazakhstan ⭐ 0-2 yrs exp πŸ’Ό Support
The operator will professionally, politely, and enthusiastically respond to customer inquiries via phone, email, and chat in German, resolving issues quickly and effectively while maintaining detailed documentation. Responsibilities also include escalating complex problems, following up with customers to ensure satisfaction, and contributing to a positive team atmosphere.
Etix is hiring for remote Bilingual (English/Spanish) Customer Support Rep, Part-Time (Remote)

Bilingual (English/Spanish) Customer Support Rep, Part-Time (Remote) 19 APPLICANTS

Etix · Full Time · 10 Weeks Ago
Etix
🌎 Georgia, United States ⭐ 0-2 yrs exp πŸ’Ό Support
The representative will provide prompt and professional support to event attendees across North America via phone and email regarding ticket purchases, order issues, and general inquiries. This involves accurately documenting and resolving customer issues in a high-volume, remote call center setting.
Forterro is hiring for remote 1st Line Customer Support Engineer (m/f/d)

1st Line Customer Support Engineer (m/f/d)

Forterro · Full Time · 10 Weeks Ago
Forterro
🌎 Italy ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The role involves serving as the first point of contact for customer issues related to window, door, and facade software packages, responding via email, Zendesk, or phone. Responsibilities include diagnosing problems, guiding users to resolution, escalating unresolved issues, and managing ticket documentation.
hammerjack is hiring for remote Customer Support Specialist - Accounting (AAC0001)

Customer Support Specialist - Accounting (AAC0001)

hammerjack · Full Time · 10 Weeks Ago
hammerjack
🌎 Philippines ⭐ 5-10 yrs exp πŸ’Ό Finance
The specialist will manage and resolve inbound support tickets professionally using Freshdesk Omni, investigating platform queries accurately while providing informed support on fixed asset depreciation concepts and lease accounting workflows. They will also escalate complex issues, raise bugs via Microsoft DevOps, and contribute to onboarding and knowledge base maintenance.

Customer Support Executive Position - German/English, Americas

LiveAboard.com BV · Full Time · 10 Weeks Ago
LiveAboard.com BV
🌎 Dominica, Dominican Republic ⭐ 0-2 yrs exp πŸ’Ό Support
The role involves providing exceptional support to customers by assisting guests in planning and organizing their trips, acting as a liaison between guests and partners, and ensuring a positive experience. Key tasks include offering expert guidance, resolving inquiries and issues, and maintaining high levels of guest and partner satisfaction.

Customer Support Specialist (US West Coast)

ONWARD Medical · Full Time · 10 Weeks Ago
ONWARD Medical
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
The specialist will act as the primary contact for customer inquiries via phone and email, ensuring timely, accurate, and empathetic support for US clinics and home users. Key duties include managing inbound requests, coordinating with internal teams, documenting complaints, supporting onboarding, and providing basic technical assistance for company products.
Foundry for Good is hiring for remote Customer Support & Sales Admin

Customer Support & Sales Admin

Foundry for Good · Full Time · 10 Weeks Ago
Foundry for Good
🌎 Philippines πŸ’΅ 40000 - 50000 per month ⭐ 0-2 yrs exp πŸ’Ό Sales
This role involves providing customer support and handling administrative tasks related to sales operations. The position is part-time, requiring 20 hours per week.
Fanatics is hiring for remote Senior Customer Support Associate

Senior Customer Support Associate

Fanatics · Full Time · 10 Weeks Ago
Fanatics
🌎 United States πŸ’΅ $26 - $30 per hour ⭐ 2-5 yrs exp πŸ’Ό Support
Senior Customer Support Associates act as escalation specialists, resolving high-priority issues from internal teams, social media, and executive channels via email, phone, and chat. They also provide peer-level guidance to Tier 1 agents and manage escalated contacts involving high-value collectors.
HelloFresh is hiring for remote Customer Support Specialist - German Bilingual

Customer Support Specialist - German Bilingual

HelloFresh · Full Time · 11 Weeks Ago
HelloFresh
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will serve as the primary contact for customers via phone, email, and live chat, providing timely and solution-oriented responses regarding switching processes, invoices, and meter readings. They must ensure service quality standards (SLAs) are met while collaborating with internal teams to resolve complex customer issues.

Remote Customer Support Specialist

Essence Journey · Full Time · 11 Weeks Ago
Essence Journey
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will assist customers with general inquiries, simple issue resolution, and account-related questions primarily through email and message-based support. Key duties include providing professional assistance, updating customer records, and following established support procedures.

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Castor is hiring for remote Senior Manager, Customer Support

Senior Manager, Customer Support

Castor · Full Time · 11 Weeks Ago
Castor
🌎 Worldwide ⭐ 5-10 yrs exp πŸ’Ό Support
The Senior Manager will provide strategic leadership and management for a global Technical Customer Support team, focusing on exceeding customer satisfaction and operational metrics at scale. Responsibilities include leading the team, serving as the primary escalation point for complex issues, and owning strategic vendor partnerships.
HelloFresh is hiring for remote Customer Support Specialist - German Bilingual

Customer Support Specialist - German Bilingual

HelloFresh · Full Time · 11 Weeks Ago
HelloFresh
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will serve as the primary contact for customers via phone, email, and live chat, providing timely, solution-oriented responses regarding switching processes, invoices, and meter readings while meeting SLAs. They must efficiently handle complex cases by collaborating with the 2nd Level Support team and developing an understanding of energy industry topics.

Customer Support Specialist

Blyss Journeys · Full Time · 11 Weeks Ago
Blyss Journeys
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will assist clients by organizing details, answering questions, and ensuring efficient handling of requests through personalized coordination. This involves communicating needs, offering recommendations, managing confirmations, and maintaining organized documentation.

Customer Support Representative (M-F, 11A-8P EST) 13 APPLICANTS

OPENLANE · Full Time · 11 Weeks Ago
OPENLANE
🌎 United States πŸ’΅ $17 - $19 per hour ⭐ 2-5 yrs exp πŸ’Ό Support Customer Support Representative
The Customer Support Representative will be responsible for providing superior technical support and troubleshooting for OPENLANE customers, identifying, researching, and resolving technical and end-user application failures. This role also involves educating customers on best practices, documenting interactions in Salesforce, and serving as a Subject Matter Expert for training material development.
Vetcove is hiring for remote Manager, Customer Support

Manager, Customer Support

Vetcove · Full Time · 11 Weeks Ago
Vetcove
🌎 United States πŸ’΅ $70000 - $110K per year ⭐ 2-5 yrs exp πŸ’Ό Support
The Manager will act as the 'Voice of CX', partnering with leadership to understand business goals, and will manage a team of support associates by providing training, onboarding, and performance measurement. This role involves maintaining best practices and working cross-functionally to relay user feedback on feature requests and enhancements.
Sozoroad is hiring for remote Customer Support Agent (Work From Home - Luzon)

Customer Support Agent (Work From Home - Luzon)

Sozoroad · Full Time · 11 Weeks Ago
Sozoroad
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Support
The Customer Support Agent will act as the primary contact for customer assistance, responding to inquiries, resolving issues, and ensuring all interactions are professional, accurate, and empathetic via email and live chat. Responsibilities include troubleshooting basic issues, maintaining accurate documentation in CRM systems, managing multiple conversations, and collaborating internally for timely resolutions.
Sozoroad is hiring for remote Customer Support Agent (Work From Home - Visayas)

Customer Support Agent (Work From Home - Visayas)

Sozoroad · Full Time · 11 Weeks Ago
Sozoroad
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Support
The Customer Support Agent will act as the primary contact for customer assistance, responding to inquiries and resolving issues via email and live chat with professionalism and empathy. Responsibilities include troubleshooting basic issues, maintaining accurate documentation in CRM systems, and adhering to client-specific standard operating procedures.
Sozoroad is hiring for remote Part-Time Customer Support Agent (Work From Home - Luzon)

Part-Time Customer Support Agent (Work From Home - Luzon)

Sozoroad · Full Time · 11 Weeks Ago
Sozoroad
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Support
The agent will act as the primary support contact, responding to customer inquiries via email and live chat, resolving basic issues, and ensuring professional and empathetic interactions. Key duties include maintaining accurate documentation in CRM systems and adhering to client-specific standard operating procedures.
Sozoroad is hiring for remote Part-Time Customer Support Agent (Work From Home - Visayas)

Part-Time Customer Support Agent (Work From Home - Visayas) 241 APPLICANTS

Sozoroad · Full Time · 11 Weeks Ago
Sozoroad
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Support
The agent will serve as the primary support contact, responding to customer inquiries, resolving issues, and ensuring all interactions are handled professionally, accurately, and with empathy via email and live chat. Responsibilities include troubleshooting basic issues, maintaining accurate documentation in CRM systems, and adhering to client-specific standard operating procedures.

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Travel Customer Support Specialist

Kopp Travels · Full Time · 11 Weeks Ago
Kopp Travels
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with all aspects of travel bookings, changes, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction throughout their journey.

Travel Customer Support Specialist

Kopp Travels · Full Time · 11 Weeks Ago
Kopp Travels
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with travel bookings, changes, cancellations, and special requests. They must also provide accurate information regarding destinations, requirements, and agency policies while ensuring client satisfaction.

Travel Customer Support Specialist

Kopp Travels · Full Time · 11 Weeks Ago
Kopp Travels
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with all aspects of travel bookings, changes, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction throughout their journey.

Travel Customer Support Specialist

Kopp Travels · Full Time · 11 Weeks Ago
Kopp Travels
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with all aspects of travel bookings, changes, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction throughout their journey.

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