Remote Customer Success Director Jobs in United States

57 Customer Success Director jobs in United States available for remote work from home. Apply for positions such as Director, Customer Success, Customer Success Director, Customer Success Director and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Success Director Jobs in United States (57)

Search = Customer Success Director Remote in = United States

Director, Customer Success

Autura · Full Time · Yesterday
Autura
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and grow the enterprise and strategic account portfolio to drive retention, expansion, and platform adoption. Build and operationalize the Customer Success function, including team leadership and the development of account planning frameworks.

Customer Success Director

Bill Alexander Ford Lincoln · Full Time · 2 Weeks Ago
Bill Alexander Ford Lincoln
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
Lead and scale the customer success function to drive satisfaction, retention, and expansion. Oversee the end-to-end customer lifecycle and manage a high-performing team of Customer Success Managers.

Customer Success Director

SpyCloud · Full Time · 2 Weeks Ago
SpyCloud
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages long-term relationships with enterprise customers to drive revenue growth through renewals, expansions, and new product adoption. They are responsible for co-creating account plans and articulating value propositions to ensure high customer satisfaction and loyalty.

Customer Success, Director

Genesys · Full Time · 3 Weeks Ago
Genesys
🌎 United States πŸ’΅ $128K - $226K per year ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
Establish long-term relationships with enterprise customers by developing success plans and conducting Executive Business Reviews to drive business outcomes. Collaborate cross-functionally with sales, onboarding, and professional services to ensure high retention and identify expansion opportunities.

Director, Customer Success

Versaterm · Full Time · 3 Weeks Ago
Versaterm
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner cross-functionally to define engagement models and drive measurable value realization across various customer segments.

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Customer Success Director

Avo · Full Time · 4 Weeks Ago
Avo
🌎 United States πŸ’΅ $130K - $160K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages post-launch relationships for health system customers, focusing on adoption, engagement, renewals, and expansion. They are responsible for building the CS playbook from scratch and serving as a strategic partner to clinical executives.

Director, Customer Success

Carrot · Full Time · 5 Weeks Ago
Carrot
🌎 United States πŸ’΅ $155K - $180K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and evolve the Strategic Customer Success function for enterprise customers with 20,000+ lives to drive retention, growth, and engagement. Manage a team of Customer Success Executives while partnering cross-functionally to influence product strategy and the overall customer experience.
Vanilla Technologies is hiring for remote Director, Customer Success

Director, Customer Success

Vanilla Technologies · Full Time · 6 Weeks Ago
Vanilla Technologies
🌎 United States πŸ’΅ $160K - $185K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and scale a high-performing Customer Success team to drive retention, expansion, and advocacy across pooled and named customer segments. Design scalable operational frameworks and collaborate cross-functionally to optimize the end-to-end customer journey.
Nuna is hiring for remote Customer Success Director

Customer Success Director

Nuna · Full Time · 7 Weeks Ago
Nuna
🌎 United States πŸ’΅ $141K - $176K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
Own and scale provider partnerships by integrating Nuna into clinical workflows to drive patient growth and activation. Collaborate cross-functionally with product and engineering teams to translate provider feedback into actionable product enhancements.
Espresa is hiring for remote Director, Customer Success

Director, Customer Success

Espresa · Full Time · 8 Weeks Ago
Espresa
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will lead the vision, strategy, and execution of the department while partnering with leadership to align goals with business objectives. They are responsible for standardizing processes, managing team performance, and acting as a primary advocate for customer needs within the product development cycle.

Director, Customer Success

Everway · Full Time · 35 Weeks Ago
Everway
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the strategy, operations, and innovation for customer success at Everway, supporting thousands of education customers. Drive proactive, data-informed success programming that enhances customer value, adoption, and retention across various educational accounts.
Bankrate is hiring for remote Senior Director, Customer Success (Enterprise)

Senior Director, Customer Success (Enterprise)

Bankrate · Full Time · 4 Days Ago
Bankrate
🌎 United States πŸ’΅ $185K - $250K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the strategy and execution for enterprise distribution partners to ensure successful deployment of marketplace solutions and long-term growth. Act as a strategic bridge between Product, Marketing, and Sales to expand Bankrate's audience reach and optimize partner ecosystems.

Senior Director, Customer Success

Genesys · Full Time · 1 Week Ago
Genesys
🌎 United States πŸ’΅ $179K - $315K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a team of Customer Success Managers to drive growth and retention for Genesys customers. Orchestrate strategies and collaborate cross-functionally to ensure customers realize business outcomes and strategic value.

Senior Director, Customer Success & Solutions

HG Insights · Full Time · 2 Weeks Ago
HG Insights
🌎 India, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the Customer Success and Solutions teams for Global 2000 clients to drive retention and strategic expansion. Design AI-powered GTM blueprints and translate technical architectural decisions into tangible P&L impact and business value.
Nabla is hiring for remote Enterprise Customer Success Director

Enterprise Customer Success Director

Nabla · Full Time · 2 Weeks Ago
Nabla
🌎 United States πŸ’΅ $120K - $160K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The role focuses on managing key enterprise accounts to ensure product adoption, retention, and growth. It involves leading provider onboarding and collaborating with the product team to shape the roadmap based on customer feedback.
Webflow is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

Webflow · Full Time · 2 Weeks Ago
Webflow
🌎 United States πŸ’΅ $240K - $340K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the strategy and execution for the Enterprise customer portfolio to drive adoption, retention, and expansion. Partner with cross-functional teams to influence product strategy and deliver measurable business outcomes for strategic accounts.

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AlphaSense is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

AlphaSense · Full Time · 2 Weeks Ago
AlphaSense
🌎 United States πŸ’΅ $184K - $230K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the global customer success strategy for the Corporates and Consulting business to drive retention and expansion. Manage a team of managers and individual contributors while partnering cross-functionally to optimize the customer lifecycle.

Customer Success Director – SafetySmart Platform Solutions

SoundThinking, Inc. · Full Time · 3 Weeks Ago
SoundThinking, Inc.
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages a portfolio of public safety accounts to drive product adoption, ensure contract renewals, and maximize customer value. They serve as a strategic advisor to law enforcement and city officials, translating technology performance into measurable public safety impacts.
Premier Inc. is hiring for remote Director Customer Success (Stanson)

Director Customer Success (Stanson)

Premier Inc. · Full Time · 3 Weeks Ago
Premier Inc.
🌎 United States πŸ’΅ $113K - $188K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success is responsible for driving adoption, retention, and revenue growth for strategic healthcare members. This includes managing C-suite relationships, validating ROI, and coordinating internal teams to ensure members maximize the value of technology and services.
Tebra is hiring for remote Director, Customer Success Operations

Director, Customer Success Operations

Tebra · Full Time · 5 Weeks Ago
Tebra
🌎 United States πŸ’΅ $200K - $228K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Drive operational excellence across Customer Success, Support, and Professional Services by managing the operating rhythm and strategic projects. Translate the CCO's vision into actionable results to improve retention, customer satisfaction, and efficiency through data-driven insights and AI adoption.
Roebling is hiring for remote Director/Senior Director, Customer Success

Director/Senior Director, Customer Success

Roebling · Full Time · 6 Weeks Ago
Roebling
🌎 United States πŸ’΅ $160K - $220K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Own the end-to-end deployment and adoption process for customers to ensure they achieve observable business value from the platform. Partner with engineering and sales to build repeatable deployment playbooks and translate customer feedback into the product roadmap.
Sprinklr is hiring for remote Director, Customer Success - West

Director, Customer Success - West

Sprinklr · Full Time · 6 Weeks Ago
Sprinklr
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and scale the Customer Success organization for enterprise and strategic customers to drive adoption, retention, and value realization. Serve as an executive sponsor for high-value accounts and partner cross-functionally to optimize the customer experience.

Senior Director - Customer Success, Finance & Insurance

J.D. Power · Full Time · 7 Weeks Ago
J.D. Power
🌎 Canada, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a customer success team within the Finance and Insurance vertical to maximize customer value, retention, and growth. Oversee renewals performance, pipeline management, and the professional development of customer success managers.

Senior Director - Customer Success, Auto Adjacent Solutions

J.D. Power · Full Time · 7 Weeks Ago
J.D. Power
🌎 Canada, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a customer success team to maximize customer value, retention, and growth within a specific industry vertical. Responsible for overseeing renewals performance, coaching team members, and partnering cross-functionally to drive revenue outcomes.
CodeSignal is hiring for remote Sr. Director, Customer Success

Sr. Director, Customer Success

CodeSignal · Full Time · 8 Weeks Ago
CodeSignal
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Senior Director of Customer Success will lead the end-to-end post-sale customer journey, focusing on revenue retention, adoption, and expansion. They will manage cross-functional partnerships with Sales and Product teams to drive business outcomes and scale the customer success organization.

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Kuali is hiring for remote Director, Customer Success Management

Director, Customer Success Management

Kuali · Full Time · 8 Weeks Ago
Kuali
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success Management will lead and develop a team of CSMs while managing a portfolio of strategic accounts. They are responsible for owning GRR and NRR performance and building scalable systems for account engagement and health monitoring.

Director, Customer Success and Technical Solutions

COPE Health Solutions · Full Time · 10 Weeks Ago
COPE Health Solutions
🌎 United States πŸ’΅ $172K - $218K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director will bridge technical expertise and customer outcomes by supporting sales demonstrations and ensuring successful client implementation. They will also act as a strategic advisor to clients, managing relationships and driving the evolution of the SaaS platform to meet healthcare industry needs.

Customer Success Director- Global

CooperCompanies · Full Time · 12 Weeks Ago
CooperCompanies
🌎 United States πŸ’΅ $120K - $180K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Director
This role involves leading Customer Success efforts globally for CooperSurgical, likely focusing on their genomics and reproductive health offerings. The director will be responsible for ensuring customer satisfaction and effective utilization of technically complex products.

Sr Director Customer Success

Revionics, an Aptos Company · Full Time · 12 Weeks Ago
Revionics, an Aptos Company
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
This strategic leader is responsible for driving customer value, portfolio retention, and long-term growth across enterprise retail customers by leading and coaching a team of Customer Success Directors, Managers, and Price Strategists. The role involves owning renewal strategy, regional Customer Success strategy alignment, and partnering with Sales and Executive Leadership to ensure successful adoption and expansion of AI-driven pricing solutions.

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