Lead the end-to-end design process from concept to execution for fleet and freight management products. Collaborate with cross-functional teams to translate customer problems into innovative solutions while evolving the company's design systems.
Motive
23 Remote Job Openings at Motive
Collaborate with Sales Directors to deliver technical presentations, demonstrations, and POCs to secure technical wins. Provide technical expertise during the sales process, including responding to RFPs and developing statements of work.
Support and improve quote-to-cash systems and processes through user acceptance testing and tactical QTC requests. Create enablement documentation and translate business requirements into structured Jira tickets for engineering teams.
The Installation Strategist partners with Sales and Customer Success teams to design and present technical telematics solutions that align with client business needs. They manage the change management process for customers and ensure a seamless operational handoff to implementation consultants.
The role involves coordinating deal processing between internal sales stakeholders and external lending partners to facilitate financing opportunities. Key tasks include performing pricing analyses in Excel, tracking deal pipelines, and providing consultative guidance to GTM leadership.
Serve as the primary technical point of contact for strategic accounts, providing white-glove support and proactive account health management. Collaborate with engineering and product teams to resolve complex technical issues and advocate for customer requirements.
Lead the vision, strategy, and execution for AI-powered connected camera hardware and firmware. Drive New Product Introductions (NPIs) and manage the lifecycle of edge devices to enhance fleet safety and observability.
Lead the Tier 2/Tier 3 Technical Support organization, managing performance, organizational design, and execution across multiple customer segments. Partner with Product and Engineering teams to drive supportability improvements and manage critical customer escalations and incidents.
Design and maintain scalable cloud infrastructure and APIs to power internal employee experience and productivity products. Lead automation efforts using Infrastructure as Code and manage system reliability through observability and incident response.
Serve as the primary technical point of contact for strategic accounts, overseeing environment health and resolving complex technical challenges. Collaborate with Product and Engineering teams to drive root-cause analysis and implement scalable process improvements.
The Implementation Consultant manages the onboarding process for mid-market customers, guiding them through hardware and software setup. They serve as the primary point of contact to ensure product adoption and long-term customer satisfaction.
Lead and develop a team of Customer Support Specialists to ensure high-quality service and adherence to SLAs. Oversee day-to-day operations, handle customer escalations, and collaborate with product teams to improve workflows.
The role involves diagnosing and troubleshooting complex technical cases while acting as a subject matter expert for customers and internal teams. Responsibilities include performing data analysis to identify root causes and creating knowledge-base articles to improve support efficiency.
The Sales Data Engineering Manager will build a data roadmap for the sales data engineering team and drive innovation in sales data products. They will also architect and design data models in collaboration with data and product teams.
The role involves empowering teams to manage drivers, vehicles, and fleet-related spending using the Motive platform. It focuses on enhancing safety, productivity, and profitability through automation and simplification of tasks.
The role involves empowering teams to manage drivers, vehicles, and fleet-related spending using Motive's platform. The position focuses on enhancing safety, productivity, and profitability through automation and visibility.
Technical Support Engineers manage, track, diagnose, troubleshoot, and identify root causes for customers in Technical Support. They also train and assist other employees and communicate issues to stakeholders.
As a Technical Support Specialist, you will be the main point of contact for issues and questions about Motive. You will provide world-class assistance via calls and emails while defining support processes and scaling the Technical Support function.
The Account Executive will own a new logo quota in the SMB segment, focusing on acquiring new small and medium business customers. Responsibilities include managing a fast-moving pipeline, running discovery, delivering product demos, and closing net-new business.
The Mid-Market Account Manager will build lasting relationships with larger US-based clients to drive growth and expansion. They will conduct in-depth discovery to align offerings with customer challenges and collaborate with cross-functional teams to improve satisfaction and retention.
Develop strong executive relationships with SMB customers to identify growth opportunities and survey prospects to understand their pain points. Collaborate with account teams to support customer growth and resolve issues effectively.
The role involves prospecting and winning new business by developing strong executive relationships and understanding client pain points to align them with Motive's solutions. Additionally, the Account Executive will demo Motive software and resolve problems while planning to meet and exceed business goals.
The Senior People Business Partner acts as the main HR liaison for assigned departments, addressing employee questions and executing end-to-end people processes. This role involves partnering with leadership to drive people processes, lead talent initiatives, and maintain a positive employee experience.
