Drive enterprise growth by managing strategic accounts in the Southeast region and guiding customers through DevSecOps transformations. Orchestrate cross-functional teams to deliver AI-powered solutions and build long-term, trusted partnerships with key stakeholders.
GitLab
188 Remote Job Openings at GitLab
Support GitLab customers by resolving technical issues via tickets, merge requests, and video conferencing. Collaborate with product and engineering teams to fix bugs, improve documentation, and contribute to the codebase.
The Senior Customer Success Architect serves as a strategic technical advisor for enterprise and government accounts, driving platform adoption, retention, and expansion. They are responsible for translating business outcomes into actionable success plans and leading cross-functional resolution of complex technical escalations.
The Solutions Architect will serve as a trusted advisor to customers, leading technical evaluations and designing architectures to support digital transformation. They will collaborate with sales teams to drive platform adoption and act as the voice of the customer to internal product and engineering teams.
You will drive partner-sourced pipeline generation by recruiting and activating ecosystem partners, including hyperscalers and resellers. You will collaborate with internal sales and marketing teams to execute campaigns and manage territory planning to meet growth targets.
You will design and maintain reporting solutions while applying advanced statistical methods to derive actionable insights from people data. Additionally, you will collaborate with cross-functional teams to automate workflows and serve as a subject matter expert for organizational surveys.
Design and lead the internal events strategy, including company-wide assemblies and virtual gatherings, to foster connection in a remote-first environment. Manage the full event lifecycle from concept and budgeting to production and post-event analysis while partnering with senior leadership.
The Senior Ecosystem Sales Manager will build and scale GitLab's partner business in Japan by managing relationships with hyperscalers, system integrators, and AI-native partners. They are responsible for driving partner-sourced revenue, developing joint business plans, and collaborating with the internal sales team to support and close opportunities.
The Manager, IT SOX PMO will own IT-specific SOX compliance activities and serve as a subject matter expert for ITGCs and ITACs. They will partner with the business SOX PMO to assess readiness for new systems, maintain control documentation, and coordinate with auditors.
Drive product direction for tenant scale and unified deployment capabilities across GitLab's various deployment models. Partner with engineering teams to translate infrastructure constraints into clear product requirements and actionable plans.
You will plan, build, and execute functional, system, and regression testing for enterprise applications including CRM and Finance systems. Additionally, you will develop and maintain automation frameworks and collaborate with cross-functional teams to ensure high-quality project delivery.
Act as a trusted advisor to customers in Turkey, guiding them through the adoption of GitLab's AI-powered DevSecOps platform. Lead technical discovery, design solution architectures, and manage technical evaluations like proofs of value to drive revenue growth.
Define the long-range HRIS strategy and roadmap for Workday and the broader people technology ecosystem. Coordinate cross-functional programs and architect scalable integrations to improve reliability and compliance across People, Finance, and IT.
Take end-to-end ownership of external financial reporting, including the preparation and filing of Forms 10-K, 10-Q, and 8-K. Coordinate cross-functional inputs from Legal, FP&A, and Investor Relations to improve disclosure quality and automate reporting processes.
Execute technology audits covering SOX compliance, cloud infrastructure, and AI/ML systems to strengthen controls and assess risk. Partner with engineering and security teams to implement practical remediation plans and improve audit efficiency using data analytics and AI.
Senior Manager, Internal Audit - Audit Automation & Technology Risk
GitLab
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Full Time
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8 days ago
GitLab
Lead audit automation, AI-assisted workflows, and technology risk programs while managing the India-based audit hub and co-source partners. Partner with global leadership and technical teams to improve risk insight and oversee SOX testing execution.
Own and grow GitLab's enterprise relationships in the Singapore market, specifically focusing on the financial services industry. Lead the full sales cycle from prospecting and qualification to rollout and long-term adoption of the AI-powered DevSecOps platform.
Act as the AI subject matter expert and technical advisor to help customers implement AI-powered DevSecOps platforms. Lead technical strategy, design architectures, and conduct Proof of Value engagements for strategic accounts.
Act as a trusted technical advisor for GitLab's largest customers to ensure environment stability and prevent operational disruptions. Collaborate with cross-functional teams to drive bug fixes, influence the product roadmap, and create reusable support documentation.
Design, administer, and improve global benefits programs across various employment models including PEO and EOR. Partner with brokers and vendors to lead plan renewals, manage day-to-day operations, and analyze utilization data to drive program enhancements.
Lead the vision and execution of GitLab's corporate and compliance legal functions, reporting to the Chief Legal Officer. Act as a strategic partner to the CFO and E-Group on governance, securities, equity, and M&A matters.
Manage a portfolio of U.S. public sector accounts to drive adoption, retention, and growth of the GitLab DevSecOps platform. Act as a primary liaison between customers and internal teams to translate business outcomes into actionable technical objectives.
The role focuses on managing renewal analytics and forecasting to improve customer retention and growth. You will develop health scoring models and partner with cross-functional teams to optimize operational efficiency in renewals.
Design, build, and operate AWS infrastructure for GitLab Dedicated Hosted Runners using Terraform and Go. Monitor service level objectives and participate in on-call rotations to ensure the reliability of customer CI/CD workloads.
Manage the full sales cycle for prospects in the CIS region, from discovery and solution alignment to negotiation and closing. Partner with technical and marketing teams to drive platform adoption and contribute to the internal sales handbook.
Senior Backend Engineer - Monitoring and Anomaly Detection (Monetization)
GitLab
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Full Time
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9 days ago
GitLab
Design and operate telemetry, detection, and reconciliation tooling to identify billing and data anomalies across the monetization stack. Collaborate with cross-functional teams to define reliability targets and implement AI/ML techniques for proactive issue resolution.
Intermediate Backend Engineer - Platform Integrations (Monetization)
GitLab
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Full Time
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9 days ago
GitLab
Design, build, and maintain integrations between monetization services and enterprise applications like Salesforce, Workato, and Zuora. Ensure data integrity and observability for financial and subscription workflows across platforms.
Maintain the inventory and utilization of AI tools across the field organization while managing access requests and data hygiene. Coordinate with stakeholders to formalize use cases and create enablement programs to drive AI adoption.
The AI Transformation Owner drives the end-to-end AI agenda for the field organization by translating AI capabilities into enablement roadmaps and use cases. This role focuses on scaling AI solutions into repeatable processes and establishing governance frameworks for safe adoption.
Design, build, and maintain AI-driven automations and integrations connecting Workday, Greenhouse, and Slack. Serve as the technical lead for the People Technology team to ensure system reliability and scalability across the global workforce.
Provide strategic guidance on complex team member relations and lead sensitive workplace investigations from intake to resolution. Partner with Legal and People Business Partners to develop scalable policies and programs that reduce organizational risk.
Provide technical product expertise and best practice guidance to help customers achieve measurable value from GitLab. Deliver enablement through webinars, labs, and workshops while collaborating with cross-functional teams to support implementation and adoption.
Manage the full lifecycle of global leave of absence programs, ensuring compliance with employment laws and company policies. Serve as the primary contact for team members regarding leave, accommodations, and return-to-work processes.
Manage the full sales cycle for mid-market customers in the MENA region to drive adoption of the AI-powered DevSecOps platform. Collaborate with technical and marketing teams to align solutions with customer business outcomes and maintain an evidence-based pipeline.
Manage complex, large-scale commercial software projects from initiation to closure while coordinating with cross-functional teams and global customers. Drive improvements to project management processes and manage executive stakeholder communications and escalations.
Lead strategic account activity for large organizations in the MENA region to expand GitLab's presence through new logos and existing business. Coordinate with cross-functional teams to guide customers through complex platform decisions and ensure successful product adoption.
The role involves helping customers install, migrate to, and adopt GitLab through technical delivery, training, and advisory services. You will collaborate with Product and Engineering teams to improve features and document customer-specific implementation guidance.
Act as a trusted advisor to ANZ customers by designing AI-powered DevSecOps solutions and leading technical evaluations. Collaborate with sales and product teams to drive platform adoption and translate customer feedback into product improvements.
Design and build agentic AI flows and backend features for GitLab Duo Chat using Python and Ruby on Rails. Integrate generative AI models and orchestrate multi-agent workflows to improve the DevSecOps platform's natural-language interface.
Lead financial modeling for long-range bookings forecasts and ARR growth to shape earnings guidance for executives and the Board. Develop business cases for new product offerings and assess unit economics across various customer segments and geographies.
Lead and develop a distributed team of Solutions Architects to support enterprise customers in the US East territory. Drive technical evaluations and collaborate with sales and product teams to ensure successful adoption of the GitLab platform.
Engineer security improvements for the GitLab product and maintain tools to detect and prevent platform abuse. Develop anomaly detection systems and expand agentic AI capabilities to reduce operational load.
Build tooling and workflows for cloud-native and self-managed deployment environments to improve validation and reduce drift. Contribute to deployment guidance, architecture patterns, and the development of production-like ephemeral environments.
Manage a distributed team of Solutions Architects in India, acting as a player-coach to secure technical wins in complex sales cycles. Drive regional technical strategy, operational discipline, and cross-functional alignment to map GitLab's platform to customer business goals.
Senior Manager, Solutions Architect - Australia & New Zealand
GitLab
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Full Time
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11 days ago
GitLab
Manage a distributed team of Solutions Architects across ANZ, acting as a player-coach to secure technical wins in complex sales cycles. Drive regional technical strategy and operational discipline while aligning with global go-to-market and product teams.
Design and deliver scalable enablement programs and content to help customer-facing teams communicate the value of GitLab's AI-powered platform. Lead cross-functional initiatives for product launches, release readiness, and the creation of role-based learning paths.
Maximize customer retention and minimize churn by managing the renewal process and executing true-up requirements. Collaborate with Sales and Customer Success teams to align business goals and ensure timely closing of renewal quotes.
Act as a trusted advisor to MENA customers by designing solution architectures and leading technical evaluations for GitLab's DevSecOps platform. Collaborate with sales teams to drive platform adoption and provide customer feedback to product management.
Manage a distributed team of Solutions Architects across Central and Eastern Europe, acting as a player-coach to secure technical wins in complex sales cycles. Drive regional technical strategy, operational discipline, and cross-functional alignment to map GitLab's platform to customer business goals.
Lead the end-to-end pipeline growth strategy and establish a predictable, scalable pipeline engine across all go-to-market motions. Design and manage the revenue operating cadence while defining global pipeline standards and hygiene to improve forecast accuracy.
Lead the pre- and post-sales process for strategic large prospects and customers to ensure successful product adoption. Drive growth through prospecting, lead generation with channel partners, and collaborating with marketing and product teams.
Manage a distributed team of Solutions Architects across the UK and Ireland, acting as a player-coach to secure technical wins in complex sales cycles. Drive regional technical strategy, operational discipline, and cross-functional alignment to map GitLab's platform to customer business goals.
Direct the strategy and end-to-end execution of 1:Few ABM campaigns for specific verticals and technical enterprise personas. Define measurement frameworks to connect marketing activities directly to pipeline generation and revenue outcomes.
Strategize and execute data-driven lifecycle communications to guide product-led and self-service users toward activation and conversion. Collaborate with cross-functional teams to build automated journeys and optimize performance based on product signals.
Act as a strategic partner to senior Product and Marketing leaders to develop high-performing teams and actionable people strategies. Lead full-cycle talent reviews, organizational design, and use people analytics to drive performance and decision-making.
Execute outbound prospecting initiatives to generate qualified meetings and pipeline within the assigned territory. Collaborate with marketing and sales teams to identify target accounts and leverage AI tools to personalize outreach at scale.
The role involves contributing production-quality code to GitLab's product while resolving high-impact adoption blockers for strategic customers. It focuses on driving the adoption of the agentic SDLC and AI platforms through technical stewardship and thought leadership.
Lead revenue forecasting and planning while maintaining long-term financial models to inform executive and Board-level decisions. Drive process improvements by implementing AI and automation to enhance financial visibility and reporting efficiency.
Lead the support engineering function by resolving complex technical issues for Self-managed and SaaS customers via tickets and merge requests. Collaborate with Product and Engineering teams to fix bugs, shape the product roadmap, and create technical documentation.
Manage the full sales cycle for commercial accounts in the Balkans, from discovery and solution alignment to negotiation and closing. Partner with technical and marketing teams to drive the adoption of GitLab's AI-powered DevSecOps platform.
Lead the Carahsoft partnership ecosystem to drive scalable pipeline generation and new customer acquisition across US public sector markets. Design and execute repeatable campaigns, account mapping, and partner enablement strategies to meet growth targets.
Manage the EMEA Support Engineering team, overseeing people strategy, operational delivery, and customer support outcomes. Collaborate with global leadership to shape support strategy and integrate AI toolchains to improve service efficiency.
Monitor the threat landscape to provide actionable intelligence and manage the Threat Intelligence Platform and collection pipelines. Collaborate with security teams on incident response and Purple Team operations to improve defensive capabilities.
Lead the Financial Services sales organization to drive predictable annual recurring revenue growth and expand customer relationships. Manage a team of Regional Sales Directors and collaborate cross-functionally to deliver customer value using the DevSecOps platform.
Manager, Engineering, Nonlinear Productivity (Friction Elimination & Solutions)
GitLab
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Full Time
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17 days ago
GitLab
Oversee the identification and elimination of friction within the software development lifecycle to decouple headcount from engineering output. Lead a high-caliber team to prototype technical fixes and transition successful internal tools into customer-facing products.
The role serves as the operational architect for hyperscaler GTM, managing marketplace, co-sell, and funding operations across AWS and GCP. It involves overseeing technology infrastructure, designing operational processes, and leveraging AI to automate workflows.
Diagnose and resolve complex technical issues for U.S. government agencies operating GitLab in secure, air-gapped, and FedRAMP environments. Collaborate with product and engineering teams to fix defects and create technical documentation to improve self-service support.
Lead and develop a high-performing enterprise sales organization in LATAM to drive predictable annual recurring revenue growth. Manage strategic account teams and partner with cross-functional departments to expand GitLab's DevSecOps platform adoption.
Partner with customers to translate business outcomes into actionable objectives and guide them through the GitLab platform adoption journey. Act as the primary liaison between customers and internal teams to ensure retention, growth, and overall satisfaction.
Negotiate complex commercial and technology agreements across APJ markets, including SaaS and AI-related contracts. Develop regional legal templates and playbooks while providing strategic guidance to Sales leadership to balance risk and business growth.
Support and maintain the revenue technology stack to power go-to-market teams through provisioning, troubleshooting, and maintenance. Partner with cross-functional teams to identify process gaps and translate business needs into technical solutions and documentation.
Design and build a high-availability trigger system that links GitLab and third-party events to AI-powered Duo Flows. Collaborate with cross-functional teams to architect scalable infrastructure and participate in on-call rotations for production support.
Lead end-to-end analytics for first order and new business to provide actionable insights for sales leaders. Build scalable data models, AI tools, and reporting dashboards to track go-to-market performance metrics.
Partner with Sales Strategy and Ecosystem teams to translate pre-sales and consumption questions into analytical requirements. Design and build AI and BI solutions to provide actionable insights on trial management, win rates, and overall sales efficiency.
Lead a specialized 0-to-1 pilot team to identify and eliminate high-leverage friction points within GitLab's software development lifecycle. Drive measurable improvements in system-level metrics such as MRPM, pipeline success rate, and pipeline latency.
Lead the engineering team responsible for the Git and Gitaly infrastructure layer to ensure production reliability across all deployment models. Drive incident management, capacity planning, and the design of cloud-agnostic service models for enterprise-scale Git operations.
Lead the Platform Operations & Productivity functions, overseeing Git & Gitaly Operations, Nonlinear Productivity, and the Platform Staff team. The role involves setting technical bars for distributed systems, managing production reliability, and driving measurable engineering productivity improvements.
Manage the full sales cycle for mid-market and enterprise customers to drive the adoption of GitLab's AI-powered DevSecOps platform. Collaborate with technical and marketing teams to document buying processes and provide customer feedback to improve the product.
Manage the full sales cycle for mid-market Enterprise prospects, from discovery and solution alignment to negotiation and closing. Partner with technical and marketing teams to drive platform adoption and provide customer feedback to improve the product.
Lead the fullstack Switchboard team in developing and evolving the customer-facing control panel for GitLab Dedicated. Partner with Product and Design to manage priorities, dependencies, and high-quality execution across frontend and backend engineering.
Develop features for data ingestion, modeling, and syncing into a knowledge graph to power intelligence dashboards. Build integrations with third-party systems like Jira and ServiceNow while contributing to technical design and code reviews.
Design and develop a unified data infrastructure platform to consolidate analytics instrumentation across GitLab. Build and maintain backend systems using Golang and Kubernetes to provide visibility into customer usage patterns.
Design and evolve Go-based backend services for the Data Insights Platform and Siphon, focusing on scalable ingestion and storage. Own the backend architecture and drive production readiness across SaaS, Dedicated, and Self-Managed environments.
Drive growth and ARR by managing the full sales cycle for mid-market commercial accounts in Australia. Mentor fellow account executives and collaborate with cross-functional teams to ensure customer adoption and expansion of the AI-powered DevSecOps platform.
Site Reliability Engineer, Intermediate to Senior Staff β Infrastructure Platforms
GitLab
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Full Time
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22 days ago
GitLab
Maintain the reliability, scalability, and efficiency of user-facing production systems and infrastructure platforms. Build automation tooling to reduce toil and manage Kubernetes-based deployments using infrastructure-as-code workflows.
Lead the CX Strategy function to shape the strategic direction of the post-sales organization, focusing on retention, expansion, and long-term customer value. Partner with the Chief Customer Officer to manage business planning, lifecycle design, and high-priority cross-functional initiatives.
Senior Security Engineer, Security Incident Response Team (SIRT) - EMEA
GitLab
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Full Time
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22 days ago
GitLab
Lead end-to-end incident response and investigations for high-severity security events within a 24/7 global model. Develop automation and AI-driven workflows to improve detection fidelity and response consistency across cloud environments.
The FP&A Manager will partner with the R&D team to provide data-driven decision support and manage annual planning and long-term financial models. They are responsible for translating complex analysis into actionable insights and mentoring other team members in finance and modeling.
Lead the global commercial legal function, overseeing commercial contracting, AI governance, and strategic partnerships to enable business growth. Partner with C-suite executives to align legal strategy with revenue goals and manage a globally distributed team of legal professionals.
Lead a technical team focused on the Git version control system, balancing upstream open source development with GitLab's product priorities. Drive execution on long-horizon projects related to scalability, performance, and core Git architecture.
Act as a trusted technical advisor for U.S. government customers to drive the adoption of GitLab's DevSecOps platform. Lead technical evaluations, design proofs of concept, and collaborate with cross-functional teams to align technical solutions with mission outcomes.
Architect and build GitLab's in-product insights and Knowledge Graph to turn software delivery data into actionable intelligence. Coordinate integrations with external systems and design the Data Marketplace for customer data consumption.
Serve as a strategic partner to C-level executives to translate business priorities into talent strategies and lead a global team of People Business Partners. Drive large-scale organizational transformation, workforce planning, and leadership pipeline development within a remote environment.
Deliver GitLab professional services including installation, migration, and advisory services for customers. Lead complex technical engagements and mentor other engineers while collaborating with product teams to improve the platform.
Provide technical consultancy and solution guidance to APJ customers to drive product adoption and measurable value. Partner with account teams to align technical recommendations with customer goals to support renewals and expansion.
Own the internal product roadmap for Quote-to-Cash and Finance systems, translating business strategy into technical specifications. Mentor Business Systems Analysts and partner with engineering to optimize revenue infrastructure and financial close processes.
Backend Engineer (Ruby), AI Engineering: Agent Observability
GitLab
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Full Time
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24 days ago
GitLab
Develop and maintain features for Agent Observability and Interactions within the GitLab monolith and AI gateway. Collaborate with cross-functional teams to design scalable APIs and establish architectural patterns for AI agent integration.
Manage a portfolio of U.S. public sector accounts to drive adoption, retention, and growth of the GitLab DevSecOps platform. Act as a primary liaison between customers and internal teams to translate business outcomes into actionable technical objectives.
Define and drive the product strategy for connecting planning, source code management, and AI-assisted development. Collaborate across technical teams to build seamless, AI-native workflows that move requirements to code with speed and quality.
Drive growth by acquiring new logos and expanding market presence within the State, Local, and Education (SLED) sector. Manage the full sales cycle from prospecting and pipeline generation to closing deals with C-level executives.
Guide the design and implementation of a unified data collection platform using Golang, Kubernetes, and ClickHouse to track product usage. Mentor other engineers and collaborate across teams to improve data quality and instrumentation reliability.
Manage the full sales cycle for acquiring net-new customers and expanding market presence in the Southern California territory. Collaborate with cross-functional teams to drive the adoption of GitLab's AI-powered DevSecOps platform among high-growth target accounts.
Manage a cross-functional team of engineers to deliver AI-powered chat capabilities and roadmap commitments for the GitLab Duo Chat experience. Oversee technical architecture, performance, and reliability while coaching engineers to foster professional growth and team performance.
Lead the design and delivery of multi-cloud cell placement and orchestration systems to support GitLab's scalable infrastructure. Build and grow an engineering team focused on cell infrastructure, reliability models, and cost visibility.
Lead the planning and delivery of complex, cross-functional Enterprise Technology and AI programs to advance IT strategy. Act as a connective tissue between IT, Finance, Legal, and Product teams to translate strategic objectives into measurable outcomes.
Lead and mentor a team of Customer Success Managers to drive account health, software adoption, and customer retention across the EMEA region. Collaborate with cross-functional teams like Product and Engineering to align customer outcomes with GitLab's strategic goals.
Lead the roadmap and execution for the Geo product for self-managed customers, ensuring reliability and performance for disaster recovery. Manage and develop a high-performing, distributed engineering team while overseeing operational metrics and incident management.
Lead the delivery of complex, multi-workstream professional services engagements for strategic customers to ensure business value realization. Define program strategies, manage roadmaps, and coordinate between executive stakeholders and technical delivery teams.
Senior Manager, Product Management: Agentic Software Delivery
GitLab
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Full Time
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a month ago
GitLab
Lead a team of senior product managers to define the vision and strategy for the Agentic Software Delivery portfolio. Coordinate across CI, artifact management, deployment, and observability to transition customers toward AI-driven software delivery workflows.
Principal Product Manager, Engineering Intelligence & Insights
GitLab
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Full Time
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a month ago
GitLab
Lead the product strategy for GitLab's engineering intelligence and insights platform, focusing on turning engineering data into decision-ready intelligence. This includes developing DORA metrics dashboards, conversational AI interfaces, and core data infrastructure to support technical leadership.
The Director will own and manage strategic relationships with a hyperscaler and a major AI lab to drive business outcomes. This includes shaping partnership strategy, managing day-to-day execution, and aligning joint go-to-market efforts with GitLab's AI-powered DevSecOps platform.
The Customer Success Architect aligns the GitLab platform with customers' business objectives to drive long-term success and adoption. They serve as trusted advisors and liaisons between customers and internal teams like Product Management and Engineering.
The Senior Customer Success Architect aligns the GitLab platform with customers' business objectives to drive long-term success and adoption. They serve as trusted advisors and liaisons between customers and internal teams like Product Management and Engineering.
Drive net-new logo acquisition in the Nordics market by managing the full sales cycle from prospecting to closing. Collaborate with cross-functional teams to execute strategic territory plans and align GitLab's AI-powered DevSecOps platform with executive priorities.
Lead the engineering organization responsible for GitLab's customer-facing security capabilities, including proprietary scanners and AI-driven detection engines. Set the engineering vision and multi-quarter roadmap while managing a distributed group of nine teams.
Lead the engineering strategy and execution for GitLab's growth and monetization systems, focusing on the full customer journey from purchase to expansion. You will oversee multiple teams to build scalable, API-first platforms for billing, usage tracking, and account management.
Lead the technical direction of customer engagements by designing high-level architectures and implementation plans for GitLab infrastructure. Coordinate the full delivery lifecycle, including migrations and the creation of repeatable delivery kits and documentation.
Drive enterprise growth in the San Francisco region by guiding influential organizations through AI-powered DevSecOps transformations. Orchestrate cross-functional teams to execute strategic account plans and expand Net ARR through long-term partnerships.
Hire, onboard, and mentor outbound Business Development Representatives to drive pipeline and results. Partner with sales, marketing, and product teams to develop effective messaging and optimize qualification processes.
Develop and maintain features for Agentic Tools within the GitLab backend to enable AI agents to interact with the software delivery lifecycle. Collaborate with cross-functional teams to design scalable GraphQL and REST APIs while participating in on-call rotations.
Act as a trusted advisor to prospects and customers by designing solution architectures and leading technical evaluations for GitLab's DevSecOps platform. Collaborate with sales teams to drive platform adoption and provide customer feedback to Product Management to inform the roadmap.
Act as a trusted advisor to prospects and customers to align GitLab's DevSecOps platform with their technical and business objectives. Lead technical evaluations, design solution architectures, and provide customer feedback to product management to drive platform adoption.
Own the end-to-end renewal lifecycle for a portfolio of customers to protect and grow recurring revenue. Collaborate with cross-functional teams to manage pricing discussions, negotiate contracts, and transition customers to consumption-based pricing models.
Own the lifecycle communications strategy for prospects, managing everything from planning and segmentation to execution and optimization. Collaborate cross-functionally to deliver automated campaign journeys that drive prospect engagement and revenue growth.
Lead the customer trust function by managing security questionnaires, contract reviews, and vendor security inquiries to reduce sales friction. Oversee security governance, policies, metrics, and awareness programs to make security outcomes visible across the business.
Drive growth across U.S. Federal Systems Integrators by aligning GitLab's AI-powered DevSecOps platform with modernization initiatives. Manage a strategic book of business, develop multi-year technology roadmaps, and lead account strategy from pre-sales through rollout.
Hire, onboard, and mentor Business Development Representatives to drive pipeline and results within the EMEA region. Partner with sales, marketing, and product teams to develop outbound messaging and improve opportunity qualification processes.
Own the operational processes, reporting, and programs that support the Customer Success Management function. Partner with cross-functional teams to optimize go-to-market changes and improve operational efficiency at scale.
Manage a portfolio of strategic enterprise accounts in Germany to drive the adoption and expansion of GitLab's AI-powered DevSecOps platform. Lead the full-cycle sales process from prospecting and qualification through to rollout and long-term growth.
Senior Backend Engineer, Gitlab Delivery: Zero Downtime Upgrades
GitLab
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Full Time
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a month ago
GitLab
Develop and maintain infrastructure, tooling, and automation for GitLab's self-managed deployment options including Omnibus, Helm Charts, and the GitLab Operator. Partner with cross-functional teams to improve installation, upgrade, and operational workflows for enterprise-scale deployments.
Provide deep technical expertise and guidance to customers to drive the adoption and value of GitLab product capabilities. Collaborate with account teams to deliver customized solution-based programs and contribute to technical enablement content.
Senior Professional Services Partners Manager, Subcontractor Partner Solutions
GitLab
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Full Time
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a month ago
GitLab
Own the strategy and operating model for GitLab's subcontractor and services partner bench to scale high-quality Professional Services delivery. Manage the full partner lifecycle, including onboarding, readiness, performance tracking, and cross-functional coordination with Legal, Finance, and Procurement.
Lead enablement programs for New Business and Sales Development teams, focusing on content creation, training delivery, and performance analytics. Partner with global field leadership to equip reps with the tools and AI best practices needed to sell GitLab solutions effectively.
Act as a trusted advisor to prospects and customers by designing solution architectures and leading technical evaluations for GitLab's DevSecOps platform. Collaborate with sales teams to drive platform adoption and provide customer feedback to Product Management to influence the roadmap.
The Customer Success Manager drives adoption and value realization of the DevSecOps platform by serving as a trusted advisor to a portfolio of customers. They lead workshops, monitor KPIs, and translate product usage data into actionable recommendations to ensure customer retention and satisfaction.
Oversee the AMER Technical Architecture practice, managing a team of architects to guide complex customer implementations and shape new service patterns. Lead the end-to-end practice including presales collaboration, technical delivery oversight, and the creation of repeatable delivery kits.
Drive growth across U.S. Federal Civilian agencies by aligning GitLab's AI-powered DevSecOps platform with agency modernization priorities. Lead the entire sales cycle from prospecting and account strategy to rollout, adoption, and expansion.
The Customer Success Architect aligns the GitLab platform with customers' business objectives to drive long-term success and adoption. They serve as trusted advisors and liaisons between customers and internal teams like Product Management and Engineering.
Act as a technical advisor to Global System Integrators (GSIs) to build services-led solutions and drive partner-sourced revenue. Lead technical activation plans, including the creation of demos and reference architectures to scale GitLab adoption.
Lead a high-performing growth engineering team to optimize user acquisition, activation, and retention through iterative experimentation. Partner with product, design, and data stakeholders to translate business goals into measurable product improvements.
Manage and grow a high-performing engineering team focused on the Data Insights Platform and classic search capabilities. Guide the technical architecture of high-throughput distributed data systems while partnering with product and infrastructure teams to deliver scalable reporting foundations.
Act as a strategic technical advisor to help customers in the East US region implement AI-powered DevSecOps platforms. Guide technical discovery, lead proofs of value, and collaborate with sales teams to align technical strategies with business outcomes.
Act as a trusted advisor to customers in the MEA region to align GitLab's DevSecOps platform with their technical and business goals. Lead technical discovery, evaluations, and solution architectures while providing customer feedback to product management.
Lead the procurement strategy and function to improve operational efficiency, manage risk, and scale purchase controls. Manage strategic vendor relationships and build an AI-first procurement organization to reduce manual workflows.
Manage a distributed team of Solutions Architects across Asia and India to drive technical wins and execute regional strategy. Act as a player-coach by leading high-impact opportunities and aligning technical evaluations with customer business outcomes.
Engineering Manager, Observability, Monitoring, and Integrations (Monetization)
GitLab
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Full Time
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2 months ago
GitLab
Manage a team focused on observability, reliability, and secure integrations within GitLab's Monetization area. Lead the architecture of telemetry and automated anomaly detection for business-critical financial workflows.
Act as a trusted advisor for financial services customers to guide them through digital transformation using GitLab's AI-powered DevSecOps platform. Lead technical discovery, proofs of value, and solution design while collaborating with sales and product teams to align platform capabilities with regulatory needs.
Own and architect the full TA technology infrastructure, including ATS configuration, integrations, and the development of AI agents. Lead AI governance, vendor relationships, and the technical roadmap to improve recruiting efficiency and compliance.
Lead the end-to-end design process for GitLab's AI suite, creating intuitive interfaces for AI agents and chat experiences. Collaborate with PMs and Engineering to define strategic direction and contribute AI-specific patterns to the design system.
Partner with customers to translate desired business outcomes into actionable objectives and guide them through the GitLab platform adoption journey. Act as the primary liaison between customers and internal teams to ensure retention, growth, and overall satisfaction.
The Engagement Manager is responsible for scoping outcome-oriented professional services engagements and creating tailored proposals to drive customer success. They partner with account teams to align GitLab's capabilities with business outcomes and manage the commercial process through to deal closure.
Lead strategic account activity for large organizations in Belgium and Luxembourg to expand GitLab's presence. Develop opportunities through consultative selling and coordinate with cross-functional teams to ensure successful product adoption.
Define and evolve GitLab's AI Platform Management capabilities, focusing on the AI Control Plane for governing agents, tools, and skills. Lead product discovery and delivery to help administrators manage AI usage, governance, and auditability across workflows.
Serve as the AI subject matter expert for core DevOps to guide technical strategy and map AI use cases to software development challenges. Collaborate with customers and internal product teams to improve developer productivity and operational reliability through AI-enabled workflows.
Negotiate and draft complex commercial, technology, and AI-related agreements while managing risk for high-priority transactions. Provide legal guidance for Public Sector go-to-market strategies, including compliance with FAR, DFARS, and FedRAMP requirements.
The AI Engineer will design and deploy internal AI-powered solutions to improve organizational flow across Sales, Marketing, and Customer Support. This includes diagnosing business constraints, building prototypes, and integrating AI capabilities into existing enterprise systems.
The Customer Success Architect aligns the GitLab platform with customers' business objectives to drive adoption, retention, and growth. They serve as trusted advisors and liaisons between customers and internal teams like Product Management and Engineering.
Lead the product strategy and roadmap for custom models and self-hosted AI capabilities within the GitLab platform. Collaborate with engineering and design to deliver flexible AI offerings that meet customer security and infrastructure requirements.
Lead and develop operational teams across Customer Success, Renewals, and Professional Services to power post-sales motions. Partner with Finance, Sales, and Revenue Technology to optimize forecasting, financial operations, and system requirements.
Lead and develop a distributed team of Solutions Architects to support enterprise customers in the West sales territory. Drive technical evaluations and collaborate with cross-functional teams to ensure successful adoption of the GitLab platform.
Manage a mid-market book of business in Canada, focusing on new and expansion opportunities for GitLab's AI-powered DevSecOps platform. Act as a strategic advisor to customers to drive adoption, reduce churn, and achieve business outcomes through structured sales methodologies.
Lead the pre- and post-sales process for strategic large prospects and customers in South Africa. Drive product adoption and generate qualified leads through consultative selling and strategic channel partnerships.
Manage the full sales cycle for mid-market organizations to drive the adoption and expansion of GitLab's AI-powered DevSecOps platform. Collaborate with technical and marketing teams to document buying criteria and provide customer feedback to improve the product.
Lead the design and deployment of internal AI-powered solutions to improve organizational flow across Sales, Marketing, and Customer Support. Diagnose business constraints and build end-to-end AI initiatives from discovery to production-grade implementation.
The AI Transformation Owner defines and executes the AI strategy for the marketing function, identifying high-impact opportunities to reshape workflows. They build AI agent prototypes using low-code tools and drive organizational adoption through a network of champions.
Manage a portfolio of strategic industry accounts in southern Germany to drive the adoption and expansion of GitLab's AI-powered DevSecOps platform. Lead the full sales cycle from prospecting and qualification to rollout and long-term growth through a consultative approach.
Lead technical discovery and architecture design for strategic accounts to drive the adoption of GitLab and the Duo Agent Platform. Create reusable technical assets and contribute upstream code changes to improve the platform based on customer needs.
Lead technical discovery and architecture design for strategic enterprise accounts to drive the adoption of GitLab and the GitLab Duo Agent Platform. Create reusable technical assets and contribute upstream code changes to improve the platform based on customer needs.
Lead technical discovery and architecture design for strategic enterprise accounts to drive the adoption of GitLab and the GitLab Duo Agent Platform. Create reusable technical assets and contribute upstream code changes to improve the platform based on customer needs.
Distinguished Engineer, Agentic SDLC & NonβLinear Productivity
GitLab
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Full Time
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3 months ago
GitLab
Pioneer and scale autonomous, agentic SDLC capabilities to drive non-linear productivity gains across GitLab's internal workflows and product. Act as a technical bridge between Architecture, Product, and ML teams to convert internal AI patterns into scalable customer features.
Manage regional marketing initiatives and integrated campaigns to drive pipeline growth across the EMEA region. Collaborate with Sales, Product, and Ecosystem teams to execute field marketing strategies and manage regional budgets.
Execute outbound prospecting initiatives to generate qualified meetings and pipeline within assigned territories. Collaborate with marketing and sales teams to identify key players and conduct high-level discovery conversations to drive new business opportunities.
The Business Development Representative will execute outbound prospecting initiatives to generate qualified meetings and pipeline within assigned territories. They will collaborate with marketing and sales teams to engage target accounts and manage all activities within Salesforce.
You will lead infrastructure security initiatives, defining architectural patterns and security automation across GitLab's SaaS and self-managed platforms. Additionally, you will conduct threat modeling, mentor engineers, and drive business outcomes by pragmatically implementing security capabilities.
Intermediate Site Reliability Engineer, Cloud Cost Utilization
GitLab
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Full Time
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3 months ago
GitLab
You will design and maintain cloud resource tagging strategies while developing pipelines to normalize and report on multi-cloud billing data. Additionally, you will automate cost anomaly detection and partner with Finance and Engineering to optimize infrastructure spending.
The Director will define and govern GitLab's internal technology landscape, leading teams in enterprise architecture, integration, and intelligent automation. This role involves establishing architectural standards, managing the Architecture Review Board, and driving strategic initiatives to scale business systems effectively.
The VP of Data and Insights will lead the strategic vision, architecture, and execution of the enterprise data platform and analytics capabilities. This role involves driving the transformation toward an AI-enabled, self-service data organization while partnering with executive leadership to support business growth.
You will manage the full sales cycle for mid-market prospects, from discovery and solution alignment to negotiation and closing. Additionally, you will act as the primary connection between GitLab and customers, providing account leadership and representing the voice of the customer internally.
You will contribute to the upstream Git project and adapt Gitaly to improve repository access, performance, and maintainability. You will also participate in architectural decisions and collaborate with the open source community to align technical direction with product needs.
Design and implement backend features for software supply chain security, including policy enforcement, artifact signing, and provenance attestation. Collaborate with engineering teams to build secure, reliable features while maintaining high code quality and test coverage.
You will lead the technical architecture and implementation of backend systems for the Software Supply Chain Security offering, focusing on package policy enforcement and artifact security. You will also mentor backend engineers and collaborate across teams to ensure architectural consistency and high-performance security standards.
Lead the technical execution and architectural design for the Continuous Delivery platform within the Deploy stage. Mentor engineering team members while driving high-visibility initiatives that integrate AI-native governance and durable orchestration.
The Engineering Manager will guide the Software Supply Chain Security (SSCS) Add-On engineering team in developing core capabilities like Dependency Firewall and Build Provenance. Key duties include driving engineering delivery for milestones, developing the team through hiring and performance management, and advancing engineering quality metrics.
The Staff Product Designer will lead the end-to-end design process for cross-cutting platform features and workflows that impact users across the entire product, defining both tactical deliverables and strategic outputs. This involves partnering closely with Product Managers and Engineering Managers to shape priorities, scope Minimum Viable Concepts (MVCs), and ensure design intent is maintained through development.
This role involves guiding the technical vision and architecture for GitLabβs cloud-native, self-managed deployments and upgrade workflows, establishing operational maturity standards, and designing core deployment tooling like Kubernetes Operators and Helm charts. The engineer will also develop automation frameworks for migrations and rolling deployments while mentoring team members and driving resilience practices.
The Staff Backend Engineer will shape and scale the core infrastructure behind GitLab CI, focusing on integrating AI into CI/CD workflows to enhance performance, reliability, and usability for millions of jobs. This involves defining success metrics for AI agents, building necessary instrumentation, and hardening the underlying CI pipeline execution infrastructure.
The Director, Ecosystem Sales, EMEA leads a team of Ecosystem Sales Managers to drive field engagement and co-selling across the EMEA region. This role oversees strategic initiatives to accelerate revenue growth and strengthen relationships with hyperscaler and services/solutions partners.
The Technical Architect will oversee GitLab's Professional Services projects, guiding the engagement life cycle from scoping to delivery. This role includes technical design, implementation coordination, and mentorship of consultants.