Life Sales Agent

The Life Sales Agent is responsible for selling AAA Life Insurance products within a high-volume call center environment. They must explain product features, manage customer inquiries, and achieve established sales production goals.

Seasonal Contact Center Team - Remote

The role involves providing world-class customer service by answering incoming calls and assisting with product inquiries, orders, and issue resolution. You will also be responsible for maintaining accurate customer information and meeting key performance metrics.

Customer Care Central Sales Specialist (Remote)

The Internal Sales Specialist supports customers by assisting with loan applications, providing product information, and ensuring compliance with company procedures. They are responsible for managing outbound and inbound calls to meet sales goals while maintaining a professional and helpful rapport with customers.

Outbound Sales Agent

The Outbound Sales Agent is responsible for contacting existing customers to sell or renew extended service plans for Universal Technical Services. They must provide excellent customer service, maintain accurate customer profiles, and meet sales targets through effective communication and product knowledge.

Caseworker I, SAF Call Center

The caseworker interviews callers to determine eligibility for services and coordinates emergency assistance for military members and their families. They are responsible for recording client information in the case management system and delivering emergency communication messages to military locations.

AVMA Customer Service Representative - Professional Liability

The Customer Service Representative provides frontline support to policyholders by addressing inquiries regarding coverage, claims, and billing. They are responsible for maintaining accurate records, resolving customer issues, and identifying opportunities for process improvement.

Part Time Call Center Agent - Remote

Handle incoming calls in a high-volume environment to provide professional support and collect accurate information for clients. Manage call processing tasks such as greeting callers, transferring calls, and taking messages while adhering to company metrics.

Customer Service Rep-West Coast -Remote

The Customer Service Representative provides support to customers and Territory Managers by processing orders, tracking shipments, and resolving delivery or inventory issues. They also maintain accurate customer data and communicate effectively with internal departments to ensure high levels of customer satisfaction.

Clinical Service Desk

The agent will handle inbound customer calls in a 24/7 call center environment to support clinical applications. Responsibilities include tracking, documenting, and resolving incidents related to workflow issues, application errors, and user access.

Bilingual Patient Engagement Associate

The associate will conduct telephonic outreach to prospective members to assist with app enrollment and service scheduling. They will also coordinate with the local outreach team and utilize reporting dashboards to meet engagement targets.

Customer Service Consultant DACH & International (German Speaker)

You will provide exceptional support to German and English-speaking customers via email and phone to ensure long-term satisfaction. Additionally, you will collaborate with the product department to resolve system issues and contribute to process enhancements.

Dispatcher

The dispatcher is responsible for receiving, evaluating, and managing emergency and non-emergency service requests from customers and technicians. They must prioritize issues, use independent judgment to escalate critical matters, and ensure all actions conform to standard operating procedures and service level agreements.

Customer Care Representative – Phone Based

Handle inbound interactions for major brands to assist customers with questions, service requests, and product support. Maintain high-quality care, accuracy, and brand alignment while using guided systems.

Inbound Call Center Agent

You will handle inbound interactions for major brands, assisting customers with questions, service requests, and product support. You are expected to use guided systems to deliver high-quality customer care while maintaining professionalism and brand alignment.

Call Center Agent – Customer Service

You will handle inbound interactions for major brands, assisting customers with questions, service requests, and product support. You are expected to use guided systems to deliver high-quality care while maintaining brand alignment and accuracy.

Customer Service Representative – Call Center

Handle inbound interactions for major brands to assist customers with questions, service requests, and product support. Maintain professionalism and accuracy while utilizing guided systems to deliver high-quality customer care.

Customer Support Agent – Entry Level

You will handle inbound interactions for major brands, assisting customers with questions, service requests, and product support. You are expected to maintain professionalism, accuracy, and brand alignment while using guided systems.

Représentant(e) du service à la clientèle | Customer Service Representative

Analyst, Real Time Adherence

The Real Time Analyst monitors and reports on schedule adherence in real-time to ensure contractual standards are met. They also provide call flow support and act as a liaison between operations and IT/Telecom to resolve system or routing issues.

Associate Director of Admissions

Manage and mentor a team of up to 10 Admissions Counselors to achieve enrollment goals through effective coaching and performance management. Utilize data insights and CRM tools to optimize workflows and ensure high standards of student and family support.

Sales Director

You will own the entire sales process, including lead distribution, script development, and team performance management. You are responsible for coaching sales representatives, monitoring key metrics, and ensuring all sales activities comply with healthcare regulations.

Sales Operations Manager

You will manage the technical infrastructure of the sales team, including dialer configurations, lead routing, and deliverability monitoring. You are responsible for ensuring data accuracy, building reporting dashboards, and maintaining compliance across all communication channels.

Supervisor, Contact Center Service

The supervisor is responsible for managing a team of contact center advocates to ensure high-quality, efficient patient service and performance standards. They also assist with operational tasks such as staffing, scheduling, and implementing reward programs to maintain a motivated work environment.

Remote Appointment Setter / Phone Booker | Recruiting & Scheduling

The role involves making outbound calls to prospective candidates to confirm interest and schedule interviews. You will also maintain accurate candidate records and manage the interview calendar to ensure an efficient recruiting pipeline.

HR Customer Service Specialist I

The HR Customer Service Specialist serves as the primary point of contact for employees and retirees regarding benefits, leave programs, and HR policies. They are responsible for researching and resolving inquiries while supporting HR operational projects and administrative activities.

Inbound Sales Consultant

The Inbound Sales Consultant manages high-volume inbound calls from small businesses to identify sales opportunities and cross-sell products. They are responsible for meeting performance metrics while maintaining high-quality order accuracy and providing an engaging customer experience.

Verification Specialist I

The Verification Specialist verifies customer loan information through inbound and outbound calls to ensure accuracy and prevent financial risk. They also document account details, resolve verification disputes, and escalate potential issues to management.

Supervisor, Customer Service Management

The supervisor oversees daily operations for a remote patient access support team, ensuring efficient customer service and reimbursement activities. They are responsible for monitoring performance metrics, managing workflows, and providing coaching and development to team members.

Sales- Call Center Scheduling (Remote)

The Scheduling Specialist will handle inbound and outbound calls to schedule qualified in-home appointments for Design Consultants. They are responsible for managing customer interactions in the CRM and meeting performance-based metrics like appointment conversion rates.

Desktop Support Associate-Helpdesk

The associate will handle inbound customer calls in a 24/7 call center environment, providing support for various clinical applications. They are responsible for tracking, documenting, and resolving incident tickets while maintaining high service standards.