1,810 Call Center jobs available for remote work from home. Apply for positions such as Supervisor, Contact Center, Licensed Insurance Sales Representative (Remote / Home-Based), Quality Assurance, Risk Control & Special Investigations Analyst, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Supervisor will lead and mentor a team of Contact Center Representatives to manage referrals, ensure eligibility, and meet service level agreements. They will also monitor performance metrics and collaborate with stakeholders to maintain positive working relationships.
Engage with insurance shoppers via inbound and outbound calls, live chat, and SMS to identify needs and recommend tailored Allstate solutions. Convert warm leads into customers using a consultative sales strategy while maintaining high productivity and service standards.
The analyst is responsible for auditing call center interactions, conducting fraud investigations, and monitoring internal controls to ensure operational integrity. They will also provide feedback to staff and report on key metrics to drive process improvements and mitigate risks.
The Financial Clearance Specialist provides customer service by verifying insurance benefits, calculating patient liabilities, and attempting collections prior to the date of service. They are responsible for accurately updating patient accounts and medical records while meeting daily performance and call quality metrics.
The Senior MSL serves as a credible scientific partner, engaging with healthcare providers and key influencers to provide clinical and health economic information within the nephrology and immunology therapeutic areas. They contribute to the ecosystem strategic business plan and collaborate across a matrix team to improve patient outcomes and support clinical trial programs.
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Answer incoming calls from members and providers to resolve issues regarding health care eligibility, claims, and payments. Research complex issues across multiple databases while maintaining accurate documentation in computer systems.
The representative will triage incoming calls from members, pharmacies, and providers to resolve claims-related issues while maintaining professional standards. They are responsible for documenting concerns, escalating complex cases, and ensuring high-quality customer care in a fast-paced environment.
The Customer Care Supervisor oversees daily call center operations, monitors performance metrics, and resolves complex customer inquiries. They are also responsible for training, mentoring, and supporting a team of remote agents to ensure high-quality service delivery.
The scheduler is responsible for answering inbound patient calls to accurately schedule, reschedule, or cancel primary care appointments. They must also perform data entry for patient demographics and insurance information while maintaining professional communication standards.
The Admissions Coordinator serves as the primary point of contact for prospective clients, guiding them through the admissions journey from initial inquiry to placement. This role involves managing referrals, scheduling pre-admission services, and maintaining accurate documentation while ensuring a compassionate and responsive experience.
Oversee a remote team of up to 18 customer service representatives within the Treasury Services department. Ensure high-quality service delivery and maintain compliance with industry standards.
Engage clients through marketing campaigns and outreach to identify financial needs and present appropriate investment solutions. Educate clients on financial, investment, and retirement planning strategies while maintaining high levels of trust and service.
The Call Center Representative serves as the first point of contact for ProMedica patients, facilitating service coordination and referrals. They act as a liaison to communicate patient status and treatment plans to healthcare professionals.
The specialist is responsible for managing incoming calls, resolving customer inquiries, and maintaining accurate call logs and records. They must collaborate with team members to ensure efficient operations while adhering to HIPAA and PHI confidentiality guidelines.
The specialist manages patient accounts, including billing, collections, and setting up payment plans while providing advocacy and support. They handle inbound and outbound calls to resolve patient inquiries and ensure compliance with regulatory and departmental policies.
The Call Center Specialist handles a high volume of incoming patient calls to provide accurate billing assistance and resolve inquiries. They are responsible for maintaining detailed documentation, adhering to HIPAA regulations, and ensuring high-quality customer service in a remote environment.
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The representative will manage patient inquiries, resolve issues related to pharmacy benefits and appointments, and maintain accurate documentation in Optum systems. They will also act as a patient advocate while ensuring high standards of customer service and adherence to department metrics.
The representative will respond to Medicaid member inquiries using standard scripts and procedures while documenting calls in a computerized system. They will act as an advocate for members by assisting with eligibility questions, application completion, and status updates.
The Junior Real Estate Cold Caller is responsible for conducting high-volume outbound calls to homeowners to generate and qualify leads. They will record property information and call outcomes in Salesforce while supporting the sales pipeline by transferring qualified prospects to Lead Managers.
The Senior Director will lead the digital transformation of service applications by integrating Agentic AI and autonomous agents to optimize customer interactions. They are responsible for overseeing technical architecture, managing global teams, and aligning service strategies with modern software development practices.
The Inbound Sales Representative will answer customer calls to assist with questions and purchasing needs while recommending appropriate products. They are responsible for meeting sales goals, documenting interactions, and maintaining high standards of customer service.
The supervisor provides leadership and oversight for the Patient Connection Center, managing daily operations and staff performance. Responsibilities include coaching employees on tasks such as insurance verification, order accuracy, and appointment scheduling.
The representative will act as the first point of contact to answer inquiries regarding health benefits, plan eligibility, and payments. They are responsible for assessing and resolving member issues efficiently to ensure first-call resolution.
Handle inbound customer inquiries and requests for Vodafone Kabel Deutschland while identifying potential sales opportunities. Ensure high-quality service standards are met and collaborate with 2nd and 3rd level support teams to resolve issues.
The Customer Expert manages inbound and outbound communications across multiple channels to resolve inquiries and address customer concerns. They are responsible for de-escalating issues, processing payments, and meeting defined sales objectives.
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The Customer Service Associate Specialist manages incoming patient calls and performs customer service and collection activities within the revenue cycle. Responsibilities include resolving account issues, setting up payment plans, and coordinating with other departments to ensure business needs are met.
The associate will handle high-volume inbound customer calls to resolve inquiries and complaints in a fast-paced environment. They are responsible for maintaining accurate records through data entry and meeting performance, attendance, and quality metrics.
The Customer Care Specialist will handle inbound calls from sales agents to verify client information and confirm intent to enroll in Medicare plans. They will also conduct HRA/MCA assessments and provide information on carrier mail order pharmacy options.
The Director is responsible for developing and executing distribution strategies to drive growth and optimize sales performance across the Individual Dental business. They will lead a high-performing team while managing broker relationships, call center operations, and sales enablement initiatives.
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