Develop professional customer relationships to optimize base sales, new product developments, and promotions. Ensure maximum visual impact and shelf availability through effective merchandising and promotional activity monitoring.
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Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
The officer will resolve account and execution issues while providing technical support for trading platforms. They are also responsible for client retention, prospecting new leads, and presenting the company's value proposition at events.
Customer Support Executive (3PM - 12AM Vietnam Time)
Clearer.io
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Full Time
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2 Weeks Ago
Clearer.io
Provide expert assistance to customers via live chat, managing inquiries from initial contact through to problem diagnosis and resolution. Collaborate with product specialists and developers by logging support tickets and updating support center articles.
The role involves managing assigned large enterprise accounts as a trusted advisor to drive revenue growth and customer satisfaction. Key duties include developing strategic account plans, managing forecasts, and maintaining executive-level partnerships.
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Lead the technical discovery and design of complex CCaaS and AI-driven customer experience solutions. Act as a trusted technical advisor to deliver high-impact product demonstrations and Proof of Concepts for C-level audiences.
Support talent acquisition by sourcing candidates through LinkedIn and other channels and maintaining talent pipelines. Coordinate interviews and assessments while partnering with hiring managers to meet recruitment goals.
Lead the creation of high-quality CGI product imagery and animations from concept to final execution. Oversee junior artists and integrate GenAI tools into the production pipeline to enhance creative workflows.
The role focuses on managing workflows and tasks within the Karbon system and utilizing AI tools to process meeting outputs into actionable items. Additionally, the assistant handles email triage, calendar coordination, and the implementation of automation to reduce manual work.
The role focuses on owning change safety in Operations and streamlining processes for technical issues. Responsibilities include troubleshooting complex technical problems and improving tools, alerts, and documentation to ensure safe network changes.
Lead and scale the collections strategy for SME lending portfolios across the UK and Europe to optimize recovery rates. Manage relationships with debt collection agencies and collaborate with product and data teams to automate manual processes.
Clinical Data Manager II/Senior Clinical Data Manager
Precision Medicine Group
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Full Time
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2 Weeks Ago
Precision Medicine Group
Manages all aspects of the clinical trial data management process from study start-up to post-database lock. Oversees database development, testing, and ensures data quality and regulatory compliance across assigned projects.
Growth and Industry Consultant (Healthcare and Diagnostics)
Dashlabs.ai
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Full Time
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2 Weeks Ago
Dashlabs.ai
The consultant will lead strategic expansion and platform adoption of Dashlabs.ai across the Philippine healthcare ecosystem. This involves guiding senior stakeholders through platform evaluations and managing the end-to-end partnership execution process.
Refine the Product Operating System by enhancing product craft standards, managing launch operations, and driving data-driven insights. Implement AI-augmented workflows to multiply the productivity of the product management team.
Senior Program Manager - Content Ops and Learning Technology
Togetherwork
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Full Time
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2 Weeks Ago
Togetherwork
Own the administration and optimization of the Skilljar LMS and the content operations infrastructure across multiple product verticals. Design and manage the ticket-to-article workflow and content governance to ensure scalable, AI-ready customer education content.
Own the end-to-end growth engine by managing Meta Ads, optimizing conversion funnels, and driving repeat revenue from the existing customer base. Responsible for writing high-converting ad scripts and maintaining data discipline within the Zoho ecosystem.
The role involves managing financial reporting and budget monitoring for regenerative agriculture programs while ensuring compliance with donor requirements. Additionally, the specialist provides accounting support for local entities, including processing transactions and managing financial closings.
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Handle online booking tool queries and service issues while providing resolutions within agreed service levels. Investigate root causes of issues and develop improvement opportunities to enhance customer satisfaction.
Act as the operational backbone and strategic partner to the GM of APAC, driving revenue operations and regional planning. Responsibilities include managing pipeline hygiene, coordinating complex enterprise deals, and streamlining processes using AI tools.
Lead the end-to-end Zoho implementation lifecycle, from analyzing client workflows to deployment and ongoing support. Design custom automations, reports, and configurations to optimize business efficiency and scalability for clients.
The role involves analyzing client workflows to design, develop, and deploy tailored Zoho solutions across the entire implementation lifecycle. The specialist will act as a trusted advisor, providing expert training and crafting custom automations to optimize business efficiency.
Design and implement SAP solutions for complex change requests and projects within an international environment. Responsibilities include gathering business requirements, configuring systems, providing operational support, and managing user acceptance tests.
Responsible for planning and executing demand generation and liquidation goals for the India 1 region. This includes managing budgets, leading field resources, and collaborating with brand managers on portfolio positioning and product strategies.
Lead the technical and functional implementation of SAP HCM Payroll projects for clients in Germany, Austria, and Switzerland. Partner with clients to design solutions, document requirements, and provide subject matter expertise for payroll configuration and defect resolution.
Manage mid-stage collections for delinquent telecom accounts to maximize cash recovery while ensuring compliance with Turkish regulatory laws. Coordinate with legal teams and utilize AI-driven collection tools to resolve disputes and secure payments.
Manage the end-to-end order fulfillment process for technology resale opportunities, from quoting to invoicing. Provide administrative support to the sales team by managing documentation, approvals, and pipeline tracking in Salesforce.
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The role involves creating, structuring, and maintaining high-quality knowledge articles for the Coverage Review Operations and Service Operations teams. The lead analyst will collaborate with business partners and SMEs to ensure content is optimized for both human and AI consumption.
Provide exceptional support to customers via chat, email, and phone while managing inquiries and resolving issues to prevent escalation. Collaborate with internal teams and third-party providers to handle payments, KYC procedures, and account bonuses.
Serve as a trusted technical advisor to enterprise customers, leading discovery sessions and proof-of-value engagements for DDI solutions. Collaborate cross-functionally to align technical recommendations with business priorities and influence product direction based on customer feedback.
Perform A/B preference testing on machine-generated translations from English to Hebrew. Evaluate variants based on accuracy and fluency and provide written justifications for the preferred choice.
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