Senior Product Manager, Fraud & Risk

Own Fraud & Authentication Product Strategy

• Define and own Tala’s multi-year product strategy and roadmap for fraud prevention, customer authentication, identity, and related risk capabilities.
• Identify opportunities to improve fraud prevention across signup, login, account management, and other high-risk customer actions.
• Balance fraud prevention with customer experience by reducing fraud losses and false positives while minimizing unnecessary friction.
• Translate complex fraud patterns, emerging attack vectors, and business needs into clear product strategies and priorities.

Build Data-Driven Fraud Products

• Partner closely with Data Science and Analytics to define model objectives, evaluate model and feature performance, and identify opportunities to improve detection.
• Help determine appropriate fraud decision thresholds and rules based on data and business objectives.
• Establish and monitor key metrics such as fraud loss rates, detection accuracy, false-positive rates, customer conversion, and authentication success.
• Identify data gaps and work with technical teams to improve the data and infrastructure needed to make effective fraud decisions.
• Collaborate on fraud detection models, rules, feature infrastructure, and decisioning systems.

Lead Product Execution

• Translate ambiguous fraud and authentication problems into clear product requirements that Engineering teams can execute against.
• Lead a cross-functional team of engineers and partners to deliver the roadmap.
• Prioritize initiatives based on customer impact, fraud exposure, business value, technical complexity, and data.
• Partner with Engineering to understand Tala’s fraud and authentication infrastructure and identify opportunities to improve scalability and reliability.
• Drive initiatives from strategy and discovery through launch, measurement, and iteration.

Manage Fraud & Risk Events

• Partner with Data Science, Analytics, Engineering, and Operations to investigate fraud incidents and emerging fraud patterns.
• Turn lessons from fraud events into proactive product and system improvements.
• Develop approaches that allow Tala to respond quickly as fraud patterns and attack vectors evolve.

Collaborate Across Tala

• Build strong partnerships across Product, Engineering, Data Science, Analytics, Lending, Finance, Customer Care, Marketing, and Legal.
• Communicate complex fraud and risk concepts clearly to both technical and non-technical stakeholders.
• Manage relationships with external vendors and technology partners supporting fraud, authentication, identity, or risk capabilities.
• Create alignment across distributed global teams and drive decisions in an environment where information may be incomplete or ambiguous.

• 5+ years of Product Management experience, with experience owning complex technical products or platforms.
• Proven experience building or managing products related to fraud, risk, authentication, identity, KYC, account security, payments, lending, or financial crime.
• Experience partnering closely with Engineering and Data Science to build fraud detection, risk decisioning, authentication, or identity solutions.
• Experience using data and metrics to make product decisions and measure outcomes.
• Experience managing fraud incidents, emerging fraud patterns, or other high-impact risk events.
• Ability to translate complex and ambiguous problems into clear product requirements and actionable roadmaps.
• Experience managing external vendors or technology partners.
• Strong cross-functional leadership and communication skills.
• Comfort operating in a fast-paced, distributed, and highly collaborative environment.