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The associate will handle inbound customer calls in a 24/7 call center environment to support clinical applications. Responsibilities include tracking, documenting, and resolving incidents related to workflow, user access, and application errors.
The Service Desk Analyst will serve as the first point of contact for healthcare professionals, troubleshooting technical and clinical application issues. They are responsible for documenting incidents, resolving problems directly, and escalating complex issues to the appropriate support teams.
The Service Desk Analyst acts as the first point of contact for healthcare professionals, troubleshooting technical and clinical application issues. They are responsible for documenting incidents in the ticketing system and escalating complex problems to the appropriate support teams.
The Regional Vice President leads and inspires a team of District Managers to drive operational excellence and business growth within their assigned region. They serve as a key brand ambassador, managing client relationships, overseeing P&L results, and collaborating on nationwide strategic initiatives.
The Senior Manager will lead digital transformation programs on the Salesforce platform, partnering with business and experience teams to drive innovation. They are responsible for managing program delivery, client relationships, revenue growth, and overseeing technical and non-technical project teams.
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The Sales Account Executive is responsible for identifying and developing new business opportunities through prospecting and cold calling. They will manage the full sales cycle, negotiate contracts, and maintain strong relationships with customers to drive revenue growth.
The Internal Communications Manager serves as a strategic partner to leaders, shaping global employee communications to drive engagement and understanding of business strategy. This role involves developing integrated communication plans, managing digital channels, and using data to measure impact and improve effectiveness.
The Senior Contract Manager leads the contract management function for complex Public Sector and Defense accounts, overseeing the entire contract lifecycle. They serve as a strategic advisor to leadership, ensuring contractual compliance, risk mitigation, and successful business outcomes.
The Specialty Representative acts as the primary customer contact, responsible for implementing marketing strategies and promoting Amgen products to medical professionals. They must provide comprehensive clinical knowledge, manage territory sales targets, and develop strong relationships to ensure product access and utilization.
The Claims Specialist manages inbound and outbound communications to facilitate the entire claims process, including determining coverage and authorizing repairs. They are responsible for monitoring open claims, updating documentation, and providing high-quality customer service to retailers and consumers.
The Associate Director leads global cross-functional study teams to ensure clinical studies are delivered on time, within budget, and in compliance with quality standards. They are responsible for strategic planning, vendor management, and providing operational solutions to mitigate risks throughout the study lifecycle.
The specialist calculates pre-disability earnings, deductions, and offsets in accordance with group disability policy provisions. They also review claimant return-to-work earnings and ensure the accuracy of benefit components within the claims payment system.
The Medical Director assists the Chief Medical Officer in directing medical management, quality improvement, and credentialing functions for the business unit. They provide medical leadership for utilization management, cost containment, and clinical quality improvement initiatives while collaborating with clinical teams to optimize patient outcomes.
The Vice President of Clinical Operations oversees and directs all clinical operations, including care management and utilization management, to ensure the delivery of cost-effective and clinically appropriate services. They are responsible for establishing strategic vision, monitoring performance metrics, managing budgets, and driving staff development initiatives.
The Care Manager develops, assesses, and facilitates complex care management activities for members with mental and behavioral health needs. They coordinate care plans, collaborate with providers and community resources, and provide education to members and their families.
The HIM Specialist is responsible for the preparation, maintenance, and auditing of patient medical records to ensure accuracy and regulatory compliance. They also supervise volunteers and assist clinical staff with record reviews and information requests.
The Product Sales Manager will drive growth for research and analytics solutions within the higher education sector by partnering with field sales teams. They are responsible for managing the sales pipeline, executing strategic sales plans, and cultivating relationships with key academic stakeholders.
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The After Hours Advocate serves as the primary contact for members and providers, managing inbound calls regarding behavioral health and substance use services. Responsibilities include assessing caller needs, coordinating care, managing authorizations, and documenting interactions while ensuring an exceptional member experience.
Lead the design, engineering, and implementation of complex CICS infrastructure solutions to support enterprise business objectives. Provide technical leadership for large-scale mainframe initiatives while ensuring the availability and reliability of critical systems.
The Performance Consultant II builds and maintains relationships with OEM teams and dealerships to drive product utilization and ensure client retention. They conduct on-site consultations, provide technical support, and deliver actionable insights to improve dealership performance.
The Member Flex Guide serves as a primary bridge for English and Spanish-speaking members, helping them navigate healthcare complexities with empathy and precision. Responsibilities include engaging across multiple communication channels, conducting proactive clinical outreach, and maintaining accurate documentation while adhering to regulatory compliance.
Guides act as the primary connection for members, helping them navigate healthcare complexities through inbound service, proactive outreach, and digital support. They must maintain operational excellence by leveraging AI tools and internal systems while adhering to HIPAA and compliance standards.
The Senior Data Engineer will own and maintain TKO's unified data platform, including pipelines, Snowflake infrastructure, and orchestration frameworks. They will lead platform consolidation efforts, implement infrastructure as code, and provide technical guidance to ensure platform reliability and scalability.
The Hemostasis Sales Specialist acts as a strategic growth architect responsible for accelerating revenue and market share for the coagulation portfolio. This role involves leading complex sales engagements and cultivating executive-level relationships across hospital systems and laboratory networks.
The Hemostasis Sales Specialist acts as a strategic growth architect, leading complex sales engagements for coagulation portfolios across hospital systems and laboratory networks. This role involves developing territory growth strategies, managing high-value sales cycles, and building executive-level relationships to drive enterprise adoption of diagnostic solutions.
Identify and engage small to midsized business owners to offer human resource services and technology solutions. Manage the full sales cycle, including virtual and in-person meetings, bid preparation, and facilitating the new client onboarding process.
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The Lead Clinical Development Director will oversee clinical drug development programs from lead identification to product registration and launch. They are responsible for providing strategic clinical expertise, managing cross-functional teams, and ensuring compliance with regulatory standards and internal protocols.
The Senior Ecommerce Manager is responsible for leading and optimizing the digital commerce footprint across Canada, including commercial strategy and account operations. This role involves managing digital shelf excellence, retail media investments, and cross-functional collaboration to drive sustainable online sales growth.
The Medical Science Liaison is responsible for developing professional relationships with key thought leaders and providing objective, non-promotional scientific information. They also drive high-quality scientific exchange and generate actionable insights to inform medical strategy within their assigned territory.
The Clinical Account Associate will collaborate with the Clinical Account Executive to drive customer adoption of Tempus products and manage territory business plans. They are responsible for building relationships with physicians and pathology departments to ensure clinical orders and specimen procurement.
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