Lead and manage a team of Customer Service Advisors to ensure performance targets and quality standards are met. Conduct coaching sessions and performance reviews to support individual development and foster a customer-focused culture.
You will visit residential addresses to discuss TV licensing requirements, explain available options, and set up payment plans. Additionally, you will record visit outcomes using mobile technology and occasionally attend court for enforcement processes.
Provide accurate technical advice and support to stakeholders to ensure compliance with legislation and safety standards. Manage the research, compilation, and editing of technical publications and bulletins to maintain industry consistency.
Field Officers visit residential addresses to discuss TV licensing requirements, explain available options, and set up payment plans. They are responsible for recording visit outcomes accurately using mobile technology and managing their own daily schedule independently.
Field Officers visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They manage their own daily schedules, record visit outcomes using mobile technology, and may occasionally attend court for enforcement.
The Lead PMO Planner will develop, maintain, and assure integrated plans across complex transformation programmes to ensure coherence and effective governance. They will provide executive-level reporting, facilitate planning workshops, and coach team members on planning standards and best practices.
Handle a high volume of inbound customer calls to resolve enquiries and provide effective solutions. Maintain accurate customer records while adhering to data protection and security protocols.
Field Officers visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They manage their own daily schedules, record visit outcomes using mobile technology, and may occasionally attend court for enforcement.
The specialist will design, deliver, and evaluate learning and development initiatives to enhance organizational performance. They will identify capability gaps and partner with stakeholders to implement effective learning solutions across various environments.
The Senior ERP Payroll Implementation Lead is accountable for the planning, governance, and execution of Payroll Parallel Run activities across the Synergy Programme. They will act as the senior authority for payroll transition, ensuring Oracle Fusion Payroll is operationally ready for service transfer.
Field Officers visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They are responsible for recording visit outcomes accurately using mobile technology and setting up payment plans where appropriate.
Field Officers visit residential addresses to discuss TV licensing requirements, explain available options, and set up payment plans. They also record visit outcomes using mobile technology and may occasionally attend court for enforcement processes.
The Process Leader will manage operational HR teams to ensure high-quality service delivery and adherence to service level agreements. They are responsible for coaching team members, analyzing process performance, and implementing improvements to maximize client results.
The Market Development Director is responsible for creating market demand and originating new business opportunities within the UK defence sector. They will lead account-based growth strategies, build executive relationships, and shape major procurements to align with company capabilities.
The Business Development Executive will identify new opportunities through market scanning and proactive outreach to generate qualified leads. They will also nurture existing client relationships to drive upsell and cross-sell opportunities while maintaining accurate sales forecasts in Salesforce.
Review candidate medical records and health declarations to make evidence-based clinical decisions aligned with military standards. Manage a structured caseload while meeting daily and weekly targets for documentation and assessment.
Field Officers visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They manage their own daily schedule, record visit outcomes using mobile technology, and may occasionally attend court for enforcement.
Field Officers visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They manage their own daily schedules, record visit outcomes using mobile technology, and set up payment plans where necessary.
The Field Officer will visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They will also manage their own daily schedule, record visit outcomes using mobile technology, and set up payment plans where appropriate.
The Senior MI Analyst is responsible for building, maintaining, and publishing high-performing dashboards to provide clear performance insights. They will also manage reporting processes, collate data inputs from multiple teams, and ensure reporting solutions meet stakeholder needs.
The Gas Engineer will inspect and report on gas safety standards delivered by registered businesses within the North/East London area. They are responsible for ensuring all gas work complies with statutory requirements and effectively communicating findings to businesses and consumers.
Manage risk-based inspections for large businesses and provide technical oversight to ensure compliance with gas safety standards. Act as a primary point of contact for field teams and stakeholders while supporting enforcement bodies in maintaining industry safety.
The CDM/HSE Manager will lead the design and implementation of HSE and CDM frameworks across the Capabilities pillar to ensure compliance and risk mitigation. They will act as the central interface for operations, providing oversight, audit readiness, and performance reporting to drive consistent HSE standards.
Field Officers visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They manage their own daily schedule, record visit outcomes using mobile technology, and set up payment plans where necessary.
Manage an implementation team responsible for delivering automated pension calculation solutions for new and existing clients. Ensure projects are delivered on time and to budget while overseeing staff development, mentoring, and process quality standards.
The Commercial Manager will support the sales team in deal shaping, contract negotiations, and ensuring all bids align with company margin and risk policies. They will also serve as the primary point of contact for client contracts, managing in-life performance and identifying key commercial or legal risks.
The Commercial Manager will assist the sales team in deal shaping, negotiations, and contracting while ensuring all bids align with company margin and risk policies. They will also serve as the primary point of contact for client contracts, managing performance, variations, and ongoing contractual obligations.
The Senior Auditor will work with the Audit Manager to deliver internal audit plans and assignments across Capita's divisions. Responsibilities include planning, executing, and reporting on audits while building strong relationships with business stakeholders and identifying key risks.
Field Officers visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They manage their own daily schedules, record visit outcomes using mobile technology, and may occasionally attend court for enforcement.
You will visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. You will also manage your own daily schedule, record visit outcomes using mobile technology, and set up payment plans where appropriate.
Field Officers visit residential addresses to discuss TV licensing requirements, explain available options, and set up payment plans. They are responsible for recording visit outcomes accurately using mobile technology and managing their own daily schedule.
Field Officers visit residential addresses to discuss TV licensing requirements, explain available payment options, and record visit outcomes using mobile technology. They manage their own daily schedule independently while ensuring professional and respectful engagement with customers.
Field Officers visit residential addresses to discuss TV licensing requirements, explain available options, and set up payment plans. They are responsible for recording visit outcomes accurately using mobile technology and occasionally attending court for enforcement.
The Field Officer will visit residential addresses to discuss TV licensing requirements and help customers understand their obligations. They will also manage their own daily schedule, record visit outcomes using mobile technology, and set up payment plans where appropriate.
Conduct face-to-face or virtual assessments to determine the permanence and percentage of an applicant's disablement. Compile comprehensive, professional reports based on clinical evidence to support the Victims’ Payments Board decision-making process.
The Senior AI Engineer leads the design, development, and operationalization of AI and intelligent automation solutions using Microsoft's end-to-end stack. They are responsible for setting technical direction, mentoring team members, and ensuring solutions are deployed securely and effectively into production.
Deliver project-based work focusing on GMP equalisation and rectification for clients. This includes running data extracts, performing bulk calculations in Excel, and improving system efficiencies.
Visit addresses without a TV licence to explain requirements and manage payment plans. Record visit details and occasionally represent the organization in court.
The Commercial Manager provides commercial support in deal shaping, negotiations, and contracting to secure profitable new business. They are responsible for managing in-life client contracts, identifying commercial risks, and leading contract change management.
Lead the design, development, and maintenance of the ServiceNow platform to support internal and external business needs. Provide technical leadership and mentoring to a team of architects, developers, and analysts while aligning the platform with business strategy.
The role focuses on resolving highly complex network faults and acting as the final escalation point for technical teams. Responsibilities include implementing network changes to improve performance and collaborating with Platform Engineering to enhance core network resiliency.
Deliver, support, and maintain quality software solutions for policy administration and ancillary systems. Create detailed technical specifications and collaborate with stakeholders to resolve complex high-severity problems.
Build and maintain trusted client relationships to drive account growth and ensure long-term value. Identify opportunities for renewals, re-tenders, and new services while managing pipelines using data-led insights.
Provide high-quality technical support and responses for the Teachers’ Pensions Scheme to stakeholders including the DfE and the Pensions Ombudsman. Manage complex member cases, handle subject access requests, and identify process improvement opportunities through root cause analysis.
Drive growth for Capita Public Service by identifying market opportunities, designing innovative solutions, and leading complex bid processes. The role involves building senior relationships and crafting persuasive narratives to win and retain government contracts.
The Gas Inspector is responsible for conducting safety inspections of registered businesses to ensure adherence to gas industry statutory and normative documents. They must report defects, take action against unsafe work, and meet client KPIs.
The MuleSoft Architect will define and govern API-led integration architectures to support large-scale transformation programmes for government and private-sector clients. They will lead the design process, produce technical documentation, and collaborate with engineering teams to ensure security, scalability, and alignment with enterprise standards.
The role involves gathering and interpreting client requirements to translate them into system solutions, managing system configuration, and leading client implementation projects. Responsibilities also include facilitating training, troubleshooting client queries, and supporting technical development through analysis and specification production.
The Business Intelligence Analyst will design, develop, and deploy Operational BI solutions while producing regular and ad-hoc BI reports for the business area. They will also provide root cause analysis results to management and ensure the reporting suite is fit for purpose through regular reviews.
The Gas Support Officer provides technical information and gas safety advice to stakeholders and the public. They respond to inquiries, manage technical publications, and ensure compliance with legislation.
