1,659 Routing jobs available for remote work from home. Apply for positions such as Executive Assistant to EVP of Global Delivery, Executive Assistant, Senior Support Analyst, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Provide primary administrative support to the EVP of Global Delivery, including calendar and travel management across multiple time zones. Coordinate communication between the Executive Committee and delivery teams while tracking project milestones and commitments.
Provide primary administrative support to the EVP Global Delivery, including calendar and travel management across multiple time zones. Coordinate communication between executive leadership and delivery teams while tracking project milestones and commitments.
Act as the first point of contact for customers by managing and routing tickets via Zendesk to ensure timely resolution. Collaborate with cross-functional teams to document trends, validate bugs, and identify platform improvement opportunities.
Script and maintain complex, multi-market surveys using Forsta Plus/Confirmit across various modes. Collaborate with engineers to co-design automated scripting workflows and AI-assisted development tools.
Script and test complex surveys across various modes using Forsta Plus/Confirmit, implementing routing logic and quota structures. Collaborate with automation engineers to integrate AI-assisted scripting workflows into survey development.
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Act as the bridge between business stakeholders and engineering to design and execute scalable post-sale solutions within the Salesforce ecosystem. This includes managing the end-to-end requirements lifecycle for case management, entitlements, and customer support portals.
Lead and build the network-facing infrastructure, specifically owning the FreeRADIUS proxy architecture and provisioning pipelines. Act as a player-coach by handling hands-on configuration and troubleshooting while scaling the systems engineering team.
Execute end-to-end go-to-market activities and localized launch campaigns for the ICHRA business. Translate technical insurance features into messaging frameworks and sales enablement assets while coordinating across Product, Sales, and Legal teams.
Execute end-to-end go-to-market activities and localized launch campaigns for the ICHRA business. Translate technical insurance features into messaging frameworks and coordinate cross-functionally to drive broker adoption and member enrollment.
Design, build, and maintain scalable cloud infrastructure services across AWS and Azure. Own automation, deployment pipelines, and production reliability using Infrastructure as Code practices.
Own and scale the agent layer and matching engine for an AI-first fundraising platform. This includes building conversational agents for investor outreach and managing the backend data pipelines.
Manage and optimize a distributed cloud-based VoIP platform using tools like Kamailio and FreeSWITCH. Develop Golang-based microservices and implement observability for SIP/RTP flows to ensure high call quality and reliability.
Build and lead a first-line customer support team, ensuring fast, high-quality responses and maintaining trust in the routing model. Responsibilities include managing shift schedules, conducting quality audits, and serving as the primary escalation point.
Manage retail accounts for Home Depot and Lowes to drive top-line sales and achieve POS goals. Analyze performance metrics to develop strategic growth plans and execute national and local promotional activations.
Lead all marketing functions to fill both self-serve and sales-led revenue funnels while designing an AI-first operating model. Own the global positioning, brand, and product launches for a workforce analytics platform.
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Perform detailed design of overhead transmission lines from 69 kV to 500 kV using industry-standard tools. Coordinate with multidisciplinary teams and clients to ensure project deliverables meet quality and safety standards.
Lead the implementation and adoption of the Agentic Marketing Platform and AI SDR agents for customers. Partner with stakeholders to design scalable inbound pipeline strategies and integrate solutions with Salesforce and other GTM systems.
Build and lead a first-line customer support team, ensuring fast, high-quality responses and maintaining trust in the routing model. Responsibilities include managing shift schedules, conducting quality audits, and serving as the primary escalation point.
Execute field sales plans to expand product distribution and optimize shelf space within the assigned territory. Build strong relationships with retail partners and use Salesforce to track activity and identify sales opportunities.
Own the multi-year product strategy and roadmap for the ServiceNow SDK and Fluent APIs to enable agentic app development. Define the evolution of the SDK from an authoring tool to an operational surface for both human and AI agents.
The Territory Manager is responsible for driving sales of the InCourage airway clearance device by targeting pulmonologists and healthcare teams. Key duties include performing product demonstrations, managing accounts, and educating providers on insurance coverage criteria.
Own the delivery and deployment of AI agents for consumer brands from kick-off to sustained performance. Diagnose operational gaps in helpdesk configurations and feed patterns back to the product team to improve the platform.
Manage service scheduling and triage inbound customer communications to ensure the correct technician is deployed. Coordinate field service operations using tools like Salesforce and Slack to maintain system uptime and operational performance.
Manage payment performance, smart routing logic, and fraud prevention across a portfolio of consumer products. Coordinate with developers and MoR providers to integrate new payment methods and optimize billing orchestration.
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Design and operate the outbound acquisition engine to accelerate customer growth across North America and EMEA. This includes managing data enrichment, lead scoring, and automating the end-to-end lead workflow to feed the sales pipeline.
Design and oversee scalable CI/CD pipelines for automated network deployment and champion the Network-as-Code paradigm. Serve as the primary technical authority for complex routing and overlay issues in a global SaaS environment.
Serve as the senior technical leader and highest escalation point for cloud operations, managing complex incidents across Azure, networking, and security. Provide mentorship to L1/L2 engineers and drive operational maturity through process improvements and automation.
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