Remote Operations Support Specialist Jobs (151)
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Fund Operations & Underwriting Support Specialist (Remote)
You will manage policy onboarding, premium processing, and financial reporting while ensuring data integrity through rigorous quality control. Additionally, you will analyze insurance contracts and medical records to support underwriting decisions and suggest workflow improvements.
Virtual Assistant – Operations & Administrative Support
The role involves managing the CEO's task pipeline in ClickUp, handling administrative coordination, and performing data entry in Xero. You will also support workflows involving AI agents and assist with client-related administrative tasks.
Sales Support & Business Operations Analyst
The analyst will support sales and business operations by managing client information, sales documentation, and operational data within company systems. They will collaborate with internal teams to ensure accurate processing of service requirements and contribute to overall sales effectiveness.
GHL Energy Operations & Broker Support Specialist (PERMANENT AU DAYSHIFT, REMOTE/WFH PHILIPPINES)
The role involves managing end-to-end administrative workflows for energy procurement, including producing comparison reports, drafting contracts, and maintaining CRM records. Additionally, the specialist will coordinate solar operational activities and ensure data accuracy across various internal and retailer platforms.
Operations Coordinator, Litigation Support
The Operations Coordinator will manage the end-to-end litigation support ticket process, ensuring prompt resolution and adherence to service level agreements. They will also maintain accurate case records and provide high-quality communication to clients and vendors.
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Operations Manager, Employer Support
You will lead and scale the Employer Support team while setting operational standards and metrics to ensure a high-quality customer experience. You will also collaborate with cross-functional leaders to drive business growth and cultivate a customer-centric culture.
Operations Associate (User Support)
The Operations Associate will serve as the primary point of contact for participants, managing inquiries and guiding them through retirement account processes. They will also design support systems, resolve complex issues, and collaborate with internal teams to improve product functionality.
Operations Lead (Member Support)
Lead the daily execution of support queues for members, employers, and brokers while scaling the function through AI and automation. Coach a team of specialists and partner cross-functionally to resolve upstream product issues and reduce support volume.
Delivery Operations Billing and Reporting Support Analyst
The analyst is responsible for managing daily billing operations, financial reporting, and client engagements for a multi-faceted account. They will work closely with service delivery managers and vendors to validate invoices, expenses, and profit and loss statements.
Junior Support Analyst – Secure Network Operations Centre (SNOC)
Monitor customer infrastructure and cloud platforms while responding to incidents and service requests. Perform first-line troubleshooting, document findings, and maintain operational health checks.
Technical Virtual Assistant (Operations, Shopify & Design Support)
The role involves managing email and administrative tasks while providing technical support for Shopify operations and product visualization. You will also assist with marketing content, data reporting, and the improvement of internal operational workflows.
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Social Support Associate, Customer Care Operations
The associate will act as the voice of Lyft on social media channels to resolve customer issues and provide support in real-time. They will collaborate with cross-functional teams like Product and Marketing to ensure a cohesive brand experience.
Executive / Operations Virtual Assistant - Freight & Business Administration Support
The Virtual Assistant will manage the founder's inbox, CRM pipeline, and routine freight administration tasks. They will also assist with basic invoicing in Xero and ensure all operational processes are documented and followed.
ITSM Operations (ServiceNow Developer, service desk experience, enterprise support, or similar)
Review and validate ITSM workflows for realism and fidelity to ensure they effectively train AI agents. Annotate incorrect workflows, suggest improvements, and define standard outcomes for common IT service desk incidents.
Support Scientist for JEDI Data Assimilation Transition to Operations
The support scientist will develop, test, and evaluate atmospheric data assimilation components for the Unified Forecast System. They will also assist in transitioning observation modeling, quality control, and bias correction to the JEDI infrastructure.
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