L1 - Service Desk
Serve as the first point of contact for customers seeking technical assistance via phone, chat, and email. Troubleshoot hardware and software issues while documenting tickets and escalating unresolved problems.
Remote Entry-level Support Jobs (3,790)
B2B Customer Support Representative
The representative will handle client requests and technical troubleshooting via phone, email, and chat using Salesforce. They are responsible for maintaining product knowledge, providing professional B2B support, and escalating complex issues to the Tier 2 team.
Flex CDP Customer Service Representative
Provide support to participants and clients regarding eligibility, benefits, claims, and general plan inquiries. Document all customer interactions accurately while maintaining confidentiality in accordance with HIPAA standards.
Paid Research Panel for Customer Service Workers - Richmond, VA
Participants will share opinions through online surveys, video focus groups, and product testing. They will provide feedback on various ads, apps, and services.
Customer Service Representative II - Bilingual (English/Spanish)
Answer high-volume billing inquiries from patients while translating complex medical terminology into understandable information. Research and resolve complex billing issues and complaints while maintaining compliance with HIPAA regulations.
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Customer Service Representative II - Bilingual (English/Spanish)
The representative will manage a high volume of inbound billing inquiries, providing compassionate support and resolving complex healthcare concerns. They are responsible for navigating billing systems, maintaining accurate contact logs, and ensuring compliance with HIPAA regulations.
Customer Service Representative II - Bilingual (English/Spanish)
Answer high-volume billing inquiries from patients while translating complex medical terminology into understandable information. Research and resolve complex billing issues and complaints while maintaining compliance with HIPAA regulations.
Customer Service Representative II - Bilingual (English/Spanish)
The representative will handle a high volume of inbound calls to resolve complex billing issues and provide compassionate support to patients. They are responsible for maintaining accurate contact logs and ensuring all actions comply with HIPAA regulations.
Customer Service Representative II - Bilingual (English/Spanish)
Answer a high volume of billing inquiries from patients while translating complex medical terminology into understandable information. Research and resolve billing issues while maintaining compliance with HIPAA regulations and internal tracking logs.
Contract: Deal Support Coordinator
The Deal Support Coordinator will review and verify incoming deals for accuracy while ensuring compliance with revenue recognition policies and operational guidelines. They will also manage contract amendments, maintain data integrity in Salesforce CPQ, and provide administrative support to the Deal Desk team.
Customer Service Representative - Work from Home in New Mexico
Assist members with health insurance inquiries, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring compliance with HIPAA regulations.
Device Support Specialist
The role involves resolving technical issues and providing support to clients through various communication channels including phone, email, and help desk tickets. The specialist will also educate clients on technology functionality and document all interactions accurately.
Bilingual Spanish Customer Service Agents-REMOTE ( TX, SC, NC, NY,FL, GA, VA, PA,UT,WA,MI ONLY)
Provide critical support by connecting individuals to emergency shelter and resources. Manage customer inquiries while navigating multiple computer systems simultaneously.
CS Specialist I - Customer Service Center
The Customer Service Specialist is responsible for identifying, responding to, and resolving customer inquiries regarding bank products and services via inbound calls. They must maintain high service levels, de-escalate customer issues, and provide support for digital banking platforms.
CS Specialist I - Customer Service Center
Responsible for identifying, responding to, and resolving customer requests related to bank products and services via inbound calls. The role involves de-escalating situations, assisting with digital banking platforms, and maintaining high standards of customer satisfaction.
CS Specialist I - Customer Service Center
The specialist is responsible for identifying, responding to, and resolving customer inquiries regarding bank products and digital services via inbound calls. They must maintain high service standards, adhere to call metrics, and provide professional support while ensuring accurate account transactions.
CS Specialist I - Customer Service Center
The specialist is responsible for identifying and resolving customer inquiries regarding bank products, services, and digital banking through inbound calls. They must maintain high service levels, de-escalate customer concerns, and adhere to strict departmental metrics and banking regulations.
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Bilingual Call Center Representative
The representative will handle incoming and outbound calls to assist members and providers with inquiries while documenting interactions in a CRM system. They are responsible for resolving customer service concerns and maintaining accurate account records.
Bilingual Seasonal Call Center Representative- Arizona
Handle incoming and outbound calls to assist members and providers with inquiries while maintaining accurate records in a CRM system. Collaborate with team members and supervisors to resolve customer service concerns and ensure service level agreements are met.
Remote Office & Customer Service Coordinator
The coordinator will manage customer communications, qualify leads, and schedule appointments while maintaining accurate CRM records. They will also assist with administrative tasks, invoicing, and proactive follow-up on proposals and inactive leads.
CX Coordinator, Pharmacy
Provide personalized support to patients via chat and email while collaborating with pharmacy, medical, and logistics teams. Act as the voice of the patient to identify patterns and improve support processes through detailed feedback.
Customer Service Representative
The Customer Service Representative handles high-volume inbound calls to assist healthcare members and providers with billing, claims, and benefit inquiries. They are responsible for maintaining accurate records, managing grievances, and navigating multiple computer systems simultaneously.
Contact Center - CSR-1 - Customer Service Representative 1
Provide customer service by responding to telephone inquiries from policyholders, providers, and agents regarding insurance policies. Maintain accurate records, update software systems, and ensure compliance with privacy and confidentiality regulations.
Contact Center - Customer Service Representative, Contact Center
The Customer Service Representative will handle incoming telephone inquiries from policyholders, providers, and agents regarding insurance policies and claims. They are responsible for accurately updating software systems, researching records, and providing clear communication to resolve customer issues.
Contact Center - CSR-1 - Customer Service Representative 1
The Customer Service Representative will handle incoming telephone inquiries from policyholders, providers, and agents regarding insurance policies and claims. They are responsible for accurately updating software systems, maintaining product knowledge, and ensuring compliance with privacy regulations.
Selling Partner Associate (English and German), SP-Support
Support Amazon's Selling Partners by resolving issues via phone, email, and chat while maintaining high productivity and quality standards. Document all interactions accurately and collaborate with internal stakeholders to provide effective product guidance and solutions.
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L1 Technical Support Specialist (UA Private Entrepreneur Only)
The L1 Technical Support Specialist is responsible for diagnosing and resolving technical incidents while maintaining high levels of customer satisfaction. They will also manage ticket queues, update internal documentation, and collaborate with technical teams to improve product processes.
Bilingual Customer Service Representative (1 Year Contract)
The Customer Service Representative acts as the first point of contact for customers, ensuring their needs are met and service issues are resolved efficiently. They are also responsible for maintaining accurate records, preparing service reports, and providing administrative support to the team.
Local-Remote-Customer Service Specialist Part-Time
The specialist will handle inbound and outbound communications via phone, chat, and email to support customers and maintain account information. They are also responsible for scheduling deliveries, resolving customer issues, and performing soft collections.
Customer Support Representative
The role involves managing incoming customer tickets, escalating technical issues, and ensuring adherence to internal processes and SLAs. Additionally, the representative will participate in team meetings, provide feedback, and assist in the onboarding of new team members.
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