The Customer Success Manager acts as a strategic advocate to drive product adoption and ensure customers achieve their desired business outcomes. Responsibilities include managing success roadmaps, identifying expansion opportunities, and negotiating renewals to ensure customer retention.
Verint
35 Remote Job Openings at Verint
The Sr. CSM acts as a strategic advocate for customers, driving product adoption and delivering business value through success roadmaps. They are responsible for managing renewals, identifying expansion opportunities, and communicating customer feedback to the product team.
The Account Executive is responsible for driving new and add-on business and product expansion within the Northeast Territory. This includes owning the account strategy and collaborating with internal departments to meet quarterly and annual sales objectives.
The Account Executive manages relationships with key named accounts in the Public Sector to ensure revenue goals are met. This involves strategic planning and tactical execution to develop business opportunities and sell solutions.
The Account Executive manages relationships with key named accounts in the Public Sector to ensure revenue goals are met. This involves strategic planning and tactical execution to develop business opportunities and sell solutions.
The Account Executive manages all aspects of relationships with key named accounts in the Public Sector to meet revenue goals. This includes developing business opportunities and selling solutions using technical and organizational knowledge.
The Account Executive is responsible for driving new and add-on business and product expansion within the Northeast Territory. This includes owning the account strategy and collaborating with internal departments like Pre-Sales and Customer Support to meet sales objectives.
The Account Executive is responsible for driving new and add-on business and product expansion within assigned accounts. They must develop and execute account strategies to meet quarterly and annual sales objectives while maintaining strong internal cross-functional relationships.
The Account Executive is responsible for driving new and add-on business and expanding product usage across the Southeast territory. This includes owning account strategies, managing executive relationships, and collaborating with internal teams to meet sales objectives.
The Account Executive is responsible for driving new and add-on business and expanding product usage across the Mid-Atlantic territory. This includes owning account strategies, managing executive relationships, and collaborating with internal teams to meet sales objectives.
The Account Executive is responsible for driving new and add-on business and expanding product usage across the Northeast Territory. This includes owning account strategies, managing executive relationships, and collaborating with internal teams to meet sales objectives.
The Account Executive manages relationships with key Public Sector accounts to meet revenue goals through strategic planning and tactical execution. Responsibilities include identifying business opportunities, leading negotiations, and coordinating account strategies with sales support teams.
The role involves corporate-level financial planning, budgeting, and forecasting, specifically for IT, Facilities, HR, and Legal departments. It also includes managing the chart of accounts and providing financial analyses to support strategic decision-making.
The Account Executive is responsible for driving new and add-on business and expanding product usage across the Canadian territory. This includes owning account strategies, managing executive relationships, and collaborating with internal teams to meet sales objectives.
Lead data-driven initiatives to improve sales performance, forecasting accuracy, and operational efficiency. Oversee sales analytics and reporting infrastructure while partnering with leadership to translate complex data into actionable strategic insights.
The role focuses on analyzing sales data and optimizing processes to improve operational efficiency and sales performance. Key duties include managing CRM systems, developing performance dashboards, and providing actionable insights to executive leadership.
Responsible for sourcing, negotiation, and contract management for SW, SaaS, Cloud, and Hosting IT sub-categories. Ensures vendor compliance with company procurement policies and supports integration activities following acquisitions.
The Product Support Specialist analyzes and resolves technical software problems and functionality questions for customers. They ensure high-quality communication and timely resolutions to meet contractual Service Level Agreements.
The Sr. Director is responsible for owning and accelerating global Services revenue across all geographies, segments, and channels. This includes leading a high-performing sales organization and collaborating with cross-functional leaders to execute a comprehensive Services Sales strategy.
Design, build, and operate software components and runtime infrastructure for the DaVinci Data Engine domain. Responsibilities include managing CI/CD pipelines, supporting Kubernetes-based deployments, and resolving complex production issues.
The Sr. Director is responsible for defining and scaling the global technical delivery strategy and optimizing delivery functions across Verint's solution portfolio. This role involves leading global onshore and offshore teams to ensure high-quality implementation, operational excellence, and alignment with product and engineering roadmaps.
The Senior Software Engineer leads the design, development, and implementation of cloud-based software solutions and platforms. They provide technical leadership and mentorship to junior engineers while ensuring product quality through continuous integration and deployment processes.
The specialist will design and operationalize customer journey frameworks while creating stage-specific resources and multimedia content for Customer Success Managers. They will collaborate cross-functionally to ensure consistent, outcome-focused engagements across both named and long-tail customer segments.
The Sr. Manager leads a centralized function to equip Customer Success Managers with frameworks, playbooks, and value assets for consistent customer engagements. They are responsible for designing customer journey maps, managing cross-functional initiatives, and overseeing value realization programs.
The Sr. Director is responsible for driving services revenue growth within an assigned territory by managing sales strategy, partner engagement, and customer segmentation. They must collaborate with cross-functional teams to identify whitespace opportunities and ensure accurate quarterly revenue forecasting.
The Manager of Customer Success leads a team responsible for driving customer adoption, value realization, retention, and expansion. This role oversees team-level revenue targets, manages the operating rhythm, and fosters cross-functional collaboration to ensure customer success.
The Director of Communications & Brand will lead initiatives to elevate customer experience and workforce productivity through CX automation. They will drive brand strategy and communications to support the company's mission of connecting work, data, and experiences.
You will design and develop full-stack features using Java/C# and React while collaborating with cross-functional teams in an Agile environment. Additionally, you will maintain production systems, write automated tests, and integrate AI/ML capabilities into enterprise software.
The Associate Customer Success Manager acts as a trusted advisor to customers, driving product adoption and ensuring they achieve their desired business outcomes. They are responsible for managing customer health, identifying expansion opportunities, and advocating for customer needs within the organization.
You will lead the design and implementation of complex full-stack features while mentoring peers and contributing to architectural decisions. The role involves maintaining production-grade services and collaborating with a globally distributed team to deliver high-quality enterprise software.
The Principal Engineer will define the technical architecture for the QM and PM platform while leading global engineering teams in strategic technical initiatives. This role involves hands-on development of complex features, mentoring senior staff, and driving the integration of AI/ML capabilities into enterprise SaaS products.
The Customer Success Manager acts as a strategic advocate, identifying customer outcomes and challenges to create success roadmaps and drive product adoption to ensure desired business outcomes are achieved. This role is also responsible for negotiating renewals, identifying expansion opportunities, assessing business value, and managing account escalations.
The Senior Director is tasked with managing services revenue growth within an assigned territory by advancing attached services, expanding non-attach and whitespace opportunities, and collaborating with partners on engagements. This role requires optimizing sales motions, executing partner co-sell strategies, and ensuring strong cross-functional collaboration with Product Sales and Professional Services teams.
The Account Executive acts as the main contact, managing all aspects of relationships with key named accounts in the Public Sector while ensuring revenue targets are achieved. This role involves developing opportunities, selling solutions and services, and maintaining strategic relationships at all organizational levels.
The Account Executive acts as the primary contact managing all aspects of relationships with key named accounts in the Public Sector, focusing on meeting revenue goals through strategic thinking and tactical execution. Responsibilities include developing opportunities, selling solutions and services, maintaining executive contact, and coordinating internal resources to ensure account success and retention.
