Information Protection & Security Operations Engineer

Company Description

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.  

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.  

At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people. 

We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. 

Job Description

The Information Protection & Security Operations Engineer is a hybrid role split roughly 50/50 between two disciplines. Half of your time is spent on information protection: managing and improving Microsoft Purview controls such as Data Loss Prevention (DLP), Insider Risk Management and related data protection policies, so that our customers' and our own sensitive data is protected without getting in the way of how people work. The other half is spent in Security Operations: deploying, configuring, monitoring and maintaining our security solutions, responding to incidents and ensuring vulnerabilities are identified and addressed. You will work closely with our IT colleagues to ensure that security and data protection are integrated into all aspects of the organization's infrastructure and act as guardians of the IT estate and of our data. 

The responsibilities of the Information Protection & Security Operations Engineer include: 

Information Protection (approx. 50%) 

• Maintaining, Designing, deploying and tuning Microsoft Purview Data Loss Prevention (DLP) policies across Exchange, SharePoint, OneDrive, Teams, endpoints and cloud apps 
• Configuring and operating Insider Risk Management, including policy templates, indicators, Adaptive Protection and case triage, in close collaboration with HR, Legal and Compliance 
• Implementing and maintaining information classification, including sensitivity labels, label policies, auto-labeling and encryption 
• Managing related protection policies such as retention and records management, communication compliance and Defender for Cloud Apps session and access policies 
• Monitoring DLP and Insider Risk alerts, investigating policy matches, reducing false positives and reporting on policy effectiveness and data protection posture 
• Defining and documenting information protection standards, processes and runbooks, and supporting audits and compliance requirements (e.g. ISO 27001, SOC 2, GDPR, NIS2) 
• Driving user awareness and adoption, including policy tips, guidance and training for business teams 

Security Operations (approx. 50%) 

• Deploying and configuring security solutions such as intrusion detection systems, and endpoint protection 
• Monitoring security systems to identify and respond to security incidents, including triage of alerts in Microsoft Defender XDR and Microsoft Sentinel 
• Investigating security incidents and developing remediation plans 
• Conducting vulnerability assessments and coordinating remediation of findings with infrastructure and application teams 
• Developing and implementing security policies and procedures 
• Building and improving detection rules, automation and playbooks to reduce response times 
• Providing technical guidance and support to other IT professionals 

Qualifications

The skills required for an Information Protection & Security Operations Engineer include: 

Information Protection 

• Hands-on experience implementing and operating Microsoft Purview DLP and Insider Risk Management in a production environment 
• Practical knowledge of sensitivity labels, information classification, encryption and retention concepts 
• Understanding of data protection and privacy regulations and frameworks (e.g. GDPR, ISO 27001, NIS2) and how they translate into technical controls 
• Ability to balance security requirements with user productivity and to work sensitively with HR, Legal and Compliance on insider risk topics 

Security Operations 

• Knowledge of security technologies such as firewalls, intrusion detection systems, and endpoint protection 
• Familiarity with networking and operating systems 
• Understanding of security principles and best practices 
• Experience with SIEM and XDR tooling, including KQL queries for investigation and detection 
• Ability to work under pressure and respond to security incidents quickly 
• Stay informed about current CVEs and emerging threats, with the ability to track, assess, and ensure coverage to safeguard the organization's security posture 

General 

• Analytical and problem-solving skills 
• Effective communication and collaboration skills, with the ability to explain data protection and security topics to non-technical stakeholders 
• Discretion and sound judgement when handling confidential and sensitive information 

Educational Backgrounds

A bachelor's degree in computer science, information technology, information security or a related field is typically required for an Information Protection & Security Operations Engineer. Relevant certifications such as Microsoft SC-401 (Information Security Administrator), SC-200 (Security Operations Analyst), AZ-500, CompTIA Security+ or CISSP may also be beneficial. 

Information Protection & Security Operations Engineers may use a variety of tools and software, including: 

• Microsoft Purview: Data Loss Prevention, Insider Risk Management, Information Protection (sensitivity labels), Data Lifecycle Management, Communication Compliance, Audit and eDiscovery 
• Microsoft Defender XDR (Defender for Endpoint, Office 365, Identity and Cloud Apps) 
• Security information and event management (SIEM) systems such as Microsoft Sentinel 
• Microsoft Intune and Entra ID for endpoint and identity-based enforcement 
• Firewalls such as Cisco ASA, Barracuda NGFW/WAF, Azure Firewall 
• Intrusion detection and prevention systems such as Snort or Suricata 
• Vulnerability scanners such as Nessus or Qualys 

Additional Information

Who we are  

We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.  
 
We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. 

We are reimagining how work makes people feel.  

 What we offer 

• a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact  
• balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits 
• growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work 
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry 
• a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme  
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all. 

Our commitment to equity  

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:  

• Our focus to DEI remains central to who we are 
• Inclusive hiring at Unit4: Building equal opportunities for all 

Background check : 

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!