You will lead the development of internal applications, automation tools, and data platforms to improve trade content operations. Additionally, you will mentor a team of developers and partner with stakeholders to translate regulatory requirements into technical solutions.
Own the warehouse management product portfolio’s strategy, integration, operating model, and business outcomes, including adoption, retention, monetization, and roadmap delivery. Lead and develop a geographically distributed product team while aligning Engineering, Sales, Marketing, Support, Professional Services, and Finance on customer value and commercial impact.
The Payroll Specialist will own the end-to-end monthly payroll cycle for approximately 220 employees across five Northern European countries. This role involves validating payroll inputs, managing reconciliations, and acting as the primary point of contact for payroll-related queries.
You will lead the migration from ETL to ELT and advance the Data Mesh model to ensure reliable, scalable data products. Additionally, you will strengthen the semantic layer and improve platform reliability through robust engineering standards and mentorship.
The Customs Rater processes shipment and trip information to ensure accurate and timely submission to the Canada Border Services Agency. They also monitor work queues, resolve processing issues, and provide responsive communication to customers and customs brokers.
Provide professional first-tier support to global customers via phone, email, and other communication channels. Accurately route tickets, monitor systems, and escalate technical issues to the appropriate departments.
The Business Development Representative will qualify inbound inquiries, drive event attendance, and generate outbound leads to build relationships with prospects. They will present solutions that address customer pain points to directly contribute to sales growth and business expansion.
Own the success and growth of freight forwarding customers by ensuring they realize measurable value from the platform. Drive retention, product adoption, and account expansion through strategic relationship management and data-driven insights.
The Order Entry Clerk is responsible for maintaining the integrity and accuracy of customer and contract master data within SAP HANA and Microsoft Dynamics. This role supports operational efficiency by ensuring data governance standards are met and collaborating with cross-functional teams to resolve data issues.
You will lead the development of internal applications, automation tools, and data platforms to improve trade content operations. Additionally, you will mentor a team of developers and partner with stakeholders to translate regulatory requirements into technical solutions.
The Sales Director will lead and coach a team of enterprise sales representatives to achieve revenue targets and pipeline growth. They will also model consultative selling excellence while fostering a culture of accountability and continuous improvement.
Build and scale a revenue-generating partnerships engine to drive qualified pipelines and closed-won business across North America. Manage a portfolio of partners including platforms, agencies, and carriers to execute co-selling motions and achieve revenue targets.
The Customer Support Engineer resolves complex customs brokerage issues related to applications, integrations, and regulatory filings. They act as a technical liaison to ensure critical U.S. import operations remain compliant and functional.
You will lead the development of internal applications, automation tools, and data platforms to improve the efficiency of trade content operations. Additionally, you will mentor a team of developers and partner with stakeholders to translate regulatory requirements into technical solutions.
The Account Executive is responsible for winning new business by helping small to mid-size organizations transform their supply chain and logistics operations through technology. They will build and maintain a qualified pipeline, lead complex software sales cycles, and engage with senior decision-makers to deliver measurable business value.
The Customer Support Engineer resolves complex customs brokerage issues related to software, integration, and regulatory compliance. They provide expert support across the U.S. customs entry lifecycle to ensure critical import operations continue without disruption.
Develop product positioning, messaging, and sales enablement tools to support the go-to-market strategy for transportation management solutions. Collaborate with product, sales, and customer success teams to drive customer adoption, market expansion, and pipeline growth.
You will participate in the design, development, and maintenance of cloud infrastructure while collaborating with engineering teams to optimize performance. Additionally, you will build automated CI/CD pipelines and implement monitoring solutions to ensure system reliability and security.
Lead and develop the UK Expertise Centre to ensure high-performing support for business-critical supply chain software. Manage service delivery, resolve complex escalations, and drive continuous improvement through trend analysis and team coaching.
The Customer Success Manager is responsible for managing a portfolio of Canadian customs brokerage customers, focusing on revenue retention, account growth, and long-term success. They will lead strategic business reviews, identify expansion opportunities, and collaborate cross-functionally to ensure operational excellence and customer satisfaction.
You will manage a portfolio of customer accounts to drive product adoption, improve customer outcomes, and ensure long-term retention. Additionally, you will provide strategic guidance and conduct business reviews to help customers achieve measurable business improvements through Descartes Peoplevox.
Provide expert technical support to customers in complex customs and logistics environments to ensure operational continuity. Collaborate with Product, Engineering, and QA teams to resolve complex issues and improve product adoption through training.
Lead and scale the North American Broker/Forwarder Enterprise Systems and LSP Strategic Account teams to drive 15-20% annual revenue growth. Collaborate with Product and Marketing teams to shape go-to-market strategies and represent the company with major enterprise customers.
Manage a portfolio of Canadian customs brokerage customers to ensure retention and drive revenue growth through strategic account planning. Lead Quarterly Business Reviews and collaborate cross-functionally to identify expansion opportunities and mitigate churn risks.
Lead the development of internal applications, automation tools, and data platforms to improve trade content operations. Mentor a team of software developers and partner with stakeholders to translate regulatory requirements into technical solutions.
Lead and develop a high-performing team of Enterprise Sales Representatives to achieve revenue targets and pipeline growth across North America. Act as a player-coach to win complex enterprise opportunities while implementing structured coaching and data-driven sales management.
The Director of Corporate Development will lead the evaluation, execution, and integration of global M&A opportunities to support the company's growth strategy. Key duties include conducting due diligence, preparing investment memos, and monitoring post-deal performance and synergy realization.
The Sales Partnerships Executive will build and scale a revenue-generating partnerships engine that drives qualified pipelines and closed-won business across North America. This role focuses on turning the eCommerce ecosystem into a structured growth channel that impacts bookings through Sellercloud and Finale.
Manage a portfolio of customer accounts to ensure long-term satisfaction, retention, and revenue growth. Act as a trusted advisor to help clients maximize the value of EDI and eInvoicing solutions while identifying expansion opportunities.
