The Field Operations Specialist manages the operational backbone of the sales process, including trial setup, order processing, and account renewals. The role focuses on ensuring high accuracy in customer profiles and billing to enable a seamless onboarding experience.
The Descartes
33 Remote Job Openings at The Descartes
Set the technical direction and architect scalable, resilient Java-based systems to support product growth. Lead engineering standards through mentorship, code reviews, and cross-functional collaboration with Product and Design teams.
The Technical Account Manager serves as a trusted advisor to strategic logistics customers to drive measurable business value and ROI from 3G TMS and MacroPoint. The role involves managing customer retention, increasing product adoption, and providing technical feedback to influence product direction.
Lead the implementation of transportation and mobile resource management solutions by translating operational requirements into scalable workflows. Ensure customers realize operational value through configuration, testing, and end-user training while supporting post-go-live stabilization.
The role focuses on expanding the Transportation Management (TMS) business through high-volume outbound prospecting and pipeline creation. The executive will own the full sales cycle from discovery and demos to negotiation and closing deals with SMB and mid-market customers.
The role focuses on unlocking business value from AI and Microsoft technologies by bridging business teams and IT to scale productivity and automation. Key duties include translating business needs into functional requirements and tracking adoption KPIs for AI initiatives.
The Technical Account Manager drives engagement and value realization for Enterprise accounts using MacroPoint and MyCarrierPortal. Responsibilities include acting as the primary technical contact, conducting performance reviews, and identifying expansion opportunities.
The role focuses on identifying and delivering high-impact AI and Microsoft-enabled use cases to improve organizational productivity and efficiency. It involves bridging business teams and IT to ensure the secure and compliant adoption of the Microsoft ecosystem.
Build a scalable inbound engine to increase organic traffic and convert digital engagement into a measurable pipeline for Transportation Management solutions. This includes optimizing website content, improving search rankings, and establishing the company as a thought leader through SEO-optimized content.
Ensure the stability and scalability of global cloud and hybrid infrastructure while accelerating the transition to automated, cloud-first operations. Maintain high uptime for critical systems and lead Azure and Microsoft 365 modernization initiatives.
Account Executive, Broker and Forwarder Solutions
The Descartes
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Full Time
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a month ago
The Descartes
Manage the full sales cycle for Freight Forwarder and Customs Broker accounts from prospecting to closing. Collaborate with marketing and customer success teams to deliver SaaS solutions that solve operational challenges.
Define and execute the third-party integration strategy for the Transportation Management product suite while leading a team of Integration Specialists. The role involves aligning technical execution with go-to-market goals to drive ecosystem growth and customer value.
Set the technical direction for AI/ML focused systems to ensure they are scalable, secure, and resilient. Lead engineering standards through mentorship, code reviews, and cross-functional collaboration with Product and Design teams.
Provide high-quality technical support to resolve complex application, data, and integration issues for transport and logistics customers. Contribute to the evolution of support processes by leveraging AI tools, automation, and cross-functional collaboration.
Design and maintain resilient cloud infrastructure to ensure system security, scalability, and automation. Collaborate with cross-functional teams to manage CI/CD pipelines and troubleshoot incidents.
Support sales and solution teams by preparing high-quality proposals, presentations, and data-driven ROI analyses. Configure product demonstrations and transform customer data into structured formats for integration and testing.
VP Sales -Enterprise SaaS | Logistics Service Providers | Broker & Forwarder Systems
The Descartes
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Full Time
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a month ago
The Descartes
Lead and scale the North American Broker/Forwarder Enterprise Systems and LSP Strategic Account teams to drive 15-20% annual revenue growth. Develop go-to-market strategies and collaborate with product and marketing teams to enhance logistics transformation solutions.
Accelerate the evolution of the GroundCloud platform by building reliable, high-impact features for delivery fleets. The role involves end-to-end feature development, conducting code reviews, and contributing to technical design discussions to improve system quality.
Drive new revenue growth in the UK by acquiring high-value logistics service provider customers and delivering measurable operational impact. Scale a disciplined sales motion targeting freight forwarders and 3PLs to build long-term partnerships.
Ensure customers successfully adopt and realize value from Descartes’ solutions by leading seamless implementations and building trusted client relationships. Deliver end-to-end implementations on time and within scope while achieving high client adoption and satisfaction scores.
Own the full sales cycle from prospecting to closing to identify and develop new business opportunities across the Nordic region. Collaborate with internal teams to design tailored solutions that drive operational efficiency for logistics service providers.
Ensure the stability and scalability of global cloud and hybrid infrastructure while accelerating the transition to automated, cloud-first operations. Lead Azure and Microsoft 365 modernization initiatives and improve security posture across all systems.
Design, develop, and maintain backend services and distributed systems using Java and Kotlin within a microservices architecture. Responsibilities include utilizing AI-assisted tools for code generation and refactoring while mentoring other developers to elevate engineering standards.
Build and scale a revenue-generating partner ecosystem to drive pipeline and closed business for Global Trade solutions. Establish repeatable co-selling motions with Sales and activate a portfolio of ISVs, systems integrators, and platforms.
Build and scale a revenue-generating partnerships engine across New Zealand and Australia to drive qualified pipelines and closed-won business. Establish repeatable co-selling motions with platforms, agencies, and carriers to impact bookings for Sellercloud and Finale.
The Director of Corporate Development will lead the evaluation, execution, and integration of global M&A opportunities to support the company's growth strategy. Key duties include conducting due diligence, preparing investment memos, and monitoring post-deal performance and synergy realization.
The Sales Partnerships Executive will build and scale a revenue-generating partnerships engine that drives qualified pipelines and closed-won business across North America. This role focuses on turning the eCommerce ecosystem into a structured growth channel that impacts bookings through Sellercloud and Finale.
Provide expert technical support to customers using customs and logistics platforms to ensure operational continuity. Collaborate with Product, Engineering, and QA teams to resolve complex issues and improve product adoption.
Develop and modernize a software platform for route planning, geocoding, and map data. Create new REST APIs and services while maintaining the backend and touching the frontend and GIS components.
The role involves full cycle ownership of outbound prospecting, solution design, negotiation, and closing new business. The candidate will execute a structured onboarding and enablement plan while maintaining a disciplined sales cadence.
As a Technical Lead, you will set the technical direction and elevate engineering standards by translating complex product needs into well-architected solutions. You will ensure production readiness and reliability, with systems meeting defined SLAs and improved incident response practices.
Own a $600K ARR new business quota in the North American market by executing a disciplined, repeatable sales motion for the eCommerce product suite. Manage the full sales cycle from outbound prospecting and discovery to negotiation and closing new business.
Manage a portfolio of customer accounts to ensure long-term satisfaction, retention, and revenue growth. Act as a trusted advisor to help clients maximize the value of EDI and eInvoicing solutions while identifying expansion opportunities.
