The Business Development Representative will qualify inbound inquiries, drive event attendance, and generate outbound leads to build relationships with prospects. They will present solutions that address customer pain points to directly contribute to sales growth and business expansion.
The Descartes
30 Remote Job Openings at The Descartes
You will take technical ownership of a business-critical platform while leading and mentoring a team of developers. Your role involves driving engineering excellence through architecture, design, code reviews, and continuous improvement of system performance.
Lead and develop the UK Expertise Centre to ensure high-performing support for business-critical supply chain software. Manage service delivery, resolve complex escalations, and drive continuous improvement through trend analysis and team coaching.
The Customer Support Engineer resolves complex customs brokerage issues related to software, integrations, and regulatory filings. They ensure critical U.S. import operations continue by providing technical support and clear communication to brokerage professionals.
Customer Success Manager - Canadian Customs Experience Required
The Descartes
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Full Time
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10 days ago
The Descartes
The Customer Success Manager is responsible for managing a portfolio of Canadian customs brokerage customers, focusing on revenue retention, account growth, and long-term success. They will lead strategic business reviews, identify expansion opportunities, and collaborate cross-functionally to ensure operational excellence and customer satisfaction.
The Senior Software Developer will architect scalable, resilient AI and ML systems while elevating engineering standards across the team. They are responsible for mentoring engineers, ensuring production reliability, and driving cross-functional collaboration to deliver high-quality technical solutions.
The IT Change Management Analyst coordinates end-to-end IT change governance to ensure compliance, efficiency, and audit readiness. This role facilitates Change Advisory Board meetings and drives process improvements through automation and AI integration.
You will design and build high-performance route optimization services using Java-based microservices on AWS. Additionally, you will collaborate with cross-functional teams to integrate AI and machine learning capabilities to enhance logistics performance.
You will manage a portfolio of customer accounts to drive product adoption, improve customer outcomes, and ensure long-term retention. Additionally, you will provide strategic guidance and conduct business reviews to help customers achieve measurable business improvements through Descartes Peoplevox.
Provide expert technical support for customs and logistics platforms to ensure customer operations run without disruption. Collaborate with product and engineering teams to resolve complex issues and improve overall service quality.
Provide expert technical support to customers in complex customs and logistics environments to ensure operational continuity. Collaborate with Product, Engineering, and QA teams to resolve complex issues and improve product adoption through training.
The intern will work alongside IT professionals on real projects to learn how to test software and write test cases. They will be responsible for finding and reporting bugs to ensure the delivery of high-quality products to customers.
Technical Support Representative - Sellercloud
The Descartes
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Full Time
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a month ago
The Descartes
Resolve customer technical inquiries via email, phone, and chat while troubleshooting Sellercloud software issues. Collaborate with Product and Engineering teams to document cases and improve customer satisfaction and retention.
Lead and coach a team of Enterprise Sales Representatives to achieve revenue targets and pipeline growth across North America. Act as a player-coach to win complex enterprise opportunities and develop future sales leaders through disciplined execution.
Manage a portfolio of approximately 150 Canadian customs brokerage customers to ensure retention and drive revenue growth. Lead strategic business reviews and collaborate cross-functionally to align product adoption with customer operational goals.
Responsible for identifying, developing, and closing new business opportunities across the Nordic region, specifically Sweden, Norway, and Denmark. The role involves owning the full sales cycle and building long-term relationships with customers and partners.
Own the full product lifecycle and commercial outcomes for the pixi WMS platform, focusing on adoption, retention, and revenue. Modernize the platform using AI and automation while managing integrations within the DACH eCommerce ecosystem.
VP Sales -Enterprise SaaS | Logistics Service Providers | Broker & Forwarder Systems
The Descartes
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Full Time
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a month ago
The Descartes
Lead and scale the North American Broker/Forwarder Enterprise Systems and LSP Strategic Account teams to drive 15-20% annual revenue growth. Collaborate with Product and Marketing teams to shape go-to-market strategies and represent the company with major enterprise customers.
Lead the development of internal applications, automation tools, and data platforms to improve trade content management. Mentor a team of developers and partner with stakeholders to translate regulatory requirements into technical solutions.
Build and scale a revenue-generating partnerships engine to drive qualified pipelines and closed-won business across New Zealand and Australia. Establish repeatable co-selling motions with the eCommerce ecosystem, including platforms, agencies, and carriers.
Build and scale a revenue-generating partnerships engine to drive qualified pipelines and closed-won business across New Zealand and Australia. Focus on turning the eCommerce ecosystem into a repeatable growth channel for Sellercloud and Finale.
Manage a portfolio of Canadian customs brokerage customers to ensure retention and drive revenue growth through strategic account planning. Lead Quarterly Business Reviews and collaborate cross-functionally to identify expansion opportunities and mitigate churn risks.
Lead the development of internal applications, automation tools, and data platforms to improve trade content operations. Mentor a team of software developers and partner with stakeholders to translate regulatory requirements into technical solutions.
Build and scale a revenue-generating partnerships engine across North America to drive qualified pipelines and closed-won business. Focus on turning the eCommerce ecosystem into a repeatable growth channel for Sellercloud and Finale.
Lead and develop a high-performing team of Enterprise Sales Representatives to achieve revenue targets and pipeline growth across North America. Act as a player-coach to win complex enterprise opportunities while implementing structured coaching and data-driven sales management.
Accelerate the evolution of the GroundCloud platform by building reliable, high-impact features for delivery fleets. The role involves end-to-end feature development, conducting code reviews, and contributing to technical design discussions to improve system quality.
Own the full sales cycle from prospecting to closing to identify and develop new business opportunities across the Nordic region. Collaborate with internal teams to design tailored solutions that drive operational efficiency for logistics service providers.
The Director of Corporate Development will lead the evaluation, execution, and integration of global M&A opportunities to support the company's growth strategy. Key duties include conducting due diligence, preparing investment memos, and monitoring post-deal performance and synergy realization.
The Sales Partnerships Executive will build and scale a revenue-generating partnerships engine that drives qualified pipelines and closed-won business across North America. This role focuses on turning the eCommerce ecosystem into a structured growth channel that impacts bookings through Sellercloud and Finale.
Manage a portfolio of customer accounts to ensure long-term satisfaction, retention, and revenue growth. Act as a trusted advisor to help clients maximize the value of EDI and eInvoicing solutions while identifying expansion opportunities.