The Manager of Professional Services Delivery oversees the successful implementation of client solutions and manages business results through data-driven analysis. They provide leadership, coaching, and consultative advice to the team while collaborating with stakeholders to ensure project expectations are met.
The Sr. Engineer II will architect, develop, and deploy complex intelligent automation and Agentic AI solutions to drive operational efficiency. They will also provide technical consultation, conduct feasibility studies, and mentor citizen developers while maintaining secure enterprise automation environments.
The Manager of Accounting for Revenue Cycle Management oversees general ledger accounts, financial reporting, and the month-end closing process. They are also responsible for implementing accounting policies, ensuring regulatory compliance, and coordinating external audits.
The Sr. Accountant, Tax is responsible for managing tax compliance, planning, and the accurate filing of federal and state income tax returns. They also support the tax provision process, collaborate on tax audits, and ensure adherence to internal control requirements.
The Product Manager owns the product strategy, roadmap, and delivery for the NextGen Office portfolio, focusing on ambulatory EHR and practice management platforms. They collaborate with engineering, design, and go-to-market teams to define features, analyze market data, and drive product improvements throughout the lifecycle.
The Director is responsible for developing and executing a strategic sales strategy to drive growth and meet revenue objectives for Revenue Cycle Management solutions. They will lead, mentor, and develop the sales team while fostering a culture of accountability and collaboration to expand relationships with new and existing clients.
The Manager of Client Support Operations leads a team to deliver high-quality technical support while ensuring operational performance and service standards are met. This role partners cross-functionally to resolve complex client issues, drive continuous improvement, and develop team capabilities.
The Senior Analyst II serves as a subject matter expert for deal desk activities, including quote creation, contract verification, and pricing approvals. They collaborate with sales, legal, and finance teams to ensure deal structures align with internal policies and revenue recognition requirements.
The Technical Advisor acts as the primary technical contact for clients, managing environment creation, data migration, and system configuration within AWS. They are responsible for gathering requirements, troubleshooting technical issues, and providing ongoing support throughout the implementation lifecycle.
The manager will lead the strategy, administration, and governance of the enterprise Salesforce platform while developing a team of administrators. They are responsible for translating business objectives into scalable solutions and maintaining a multi-year capability roadmap across various enterprise functions.
Design, build, and maintain scalable cloud infrastructure while leveraging AI-driven operational tools to automate and optimize system performance. Collaborate with cross-functional teams to implement CI/CD pipelines, manage identity solutions, and ensure high availability through proactive monitoring and incident response.
The Client Success Manager II is responsible for the overall satisfaction, retention, and strategic growth of an assigned portfolio of enterprise healthcare clients. This role involves building relationships with C-suite stakeholders, managing operational reviews, and ensuring the successful adoption of NextGen Healthcare solutions.
The Director of Renewal Management is responsible for leading renewal operations, developing strategic plans to optimize revenue, and managing cross-functional collaboration to ensure contract renewals. They will also track and report key performance metrics to the executive leadership team and board while coaching a team of renewal specialists.
The Project Manager II serves as the primary point of contact for client implementations, managing the full lifecycle from kick-off to post-project evaluation. They are responsible for coordinating cross-functional teams, managing client expectations, and ensuring project deliverables meet business objectives.
The Senior Data Platform Engineer will own the architecture, administration, and modernization of the enterprise Snowflake data platform. This role involves leading technical initiatives, designing scalable data pipelines, and partnering with cross-functional teams to support enterprise analytics and financial reporting.
The Specialist I, EDI provides technical analysis and support for EDI-related issues including enrollment, claims, and payments. They also coordinate process improvements, collaborate with vendors to resolve transactional issues, and train clients on product features.
The Director of Software Engineering will lead the interoperability product portfolio and define the technical strategy for healthcare solutions. This role involves managing high-performing teams, overseeing the full software development lifecycle, and driving AI-native engineering practices across the enterprise.
The Senior Security Engineer will develop and maintain GRC platform solutions, including workflow automation, reporting, and system administration to support security and compliance initiatives. They will collaborate with cross-functional teams to integrate security technologies and ensure adherence to regulatory frameworks and internal policies.
The Senior Product Manager owns the product strategy, roadmap, and delivery for clinical content areas within the ambulatory EHR platform. They collaborate with cross-functional teams to execute product-led growth strategies and ensure the delivery of high-quality, scalable healthcare technology solutions.
The Client Success Manager serves as an advocate for enterprise clients, managing relationships and ensuring satisfaction and retention. They collaborate with internal teams to define strategic objectives, monitor client health, and identify growth opportunities within their assigned portfolio.
The Client Success Manager II acts as a primary advocate for enterprise clients, ensuring satisfaction, retention, and the achievement of strategic business objectives. They manage client portfolios, facilitate governance and operational reviews, and drive solution adoption to maximize value from the NextGen investment.
Oversee product teams to deliver viable and usable clinical content solutions that enhance the patient experience. Lead product strategy, manage backlogs in Jira, and collaborate with cross-functional teams to implement AI applications in healthcare.
Provide high-level technical support and troubleshooting for high-revenue clients via phone and email. Document all interactions in the CRM and collaborate with product development to resolve recurring software defects.
The Program Manager is responsible for planning, executing, and finalizing development programs within budget and strict deadlines. This includes managing cross-functional teams, defining project scopes, and tracking milestones to achieve business objectives.
Execute Quality Assurance processes and analyze performance data to identify trends and gaps in Revenue Cycle Management. Coordinate QA activities, monitor service-level agreements, and collaborate with cross-functional teams to implement continuous improvement initiatives.
Lead the Client Value Realization and Enablement organization to ensure enterprise healthcare clients achieve measurable financial and clinical outcomes. Oversee strategic account ownership and client enablement to drive adoption, retention, and long-term growth.
The Sr. Solution Engineer II supports the sales team by translating customer business and clinical challenges into product solutions and workflow recommendations. They lead discovery sessions, contribute to RFP responses, and provide strategic guidance to drive revenue and value propositions.
Drive operational excellence and reliability for cloud-based services by establishing SLOs/SLIs and observability practices. Lead incident response coordination, develop reliability-focused automation, and partner with engineering teams to improve production readiness.
Manage a team of technical resources to deliver solutions for internal and external clients. Oversee the development of technology solutions and manage project coordination, including costs, staffing, and business process improvement.
The Consultant I provides expert advice and configuration services to help healthcare clients meet organizational goals through the implementation of company solutions. Responsibilities include performing discovery, building best practice workflows, and providing Go-Live support.
Develop, deploy, and maintain HL7-based integration solutions and support complex interoperability projects. This includes configuring interfaces, performing message transformation, and providing technical consultations to clients.
Lead the organization's revenue cycle operations and drive financial performance through technology-enabled transformation and operational strategy. Oversee offshore vendors and internal teams to ensure the delivery of contractual obligations and regulatory compliance.
Develop and administer security and GRC tools to support risk management, compliance, and third-party risk initiatives. Collaborate with IT partners to integrate security controls and automate methodologies for maintaining certifications like SOC 2 and HITRUST.
Participate in the full software development life cycle to create innovative software systems for Department of Defense customers. Support the development and integration of synthetic geospatial data for use in simulation applications.
The ITSM Problem Manager drives root cause analysis and implements long-term technical solutions to eliminate recurring issues impacting service delivery. This role collaborates across technical teams to manage the problem lifecycle and improve system resilience through automation and scripting.
The Director of Specialty Markets manages healthcare software solutions by defining product strategy and leading a team of product managers. They are responsible for the entire product lifecycle, from ideation to sunset, ensuring alignment with business goals and healthcare regulatory requirements.
Manage delivery execution for assigned clients, including upgrades and purchased solutions, by developing delivery plans and coordinating cross-functional resources. Track progress, manage risks, and provide regular status updates to ensure outcomes align with contractual commitments.
Serve as the primary technical resource for hosted clients during implementation and migration processes. Manage cloud infrastructure, ensure network security, and facilitate the transition of projects from implementation to client success.
Provide engineering support to customers and staff to resolve technical system and product issues. Plan, design, and maintain computer network systems, including LAN, WAN, and internet services.
The Data Analyst II analyzes business and operational data to identify trends and support decision-making through the development of KPIs and dashboards. This role partners with stakeholders to gather requirements and translate complex data into actionable insights for process improvement.
Lead the design, architecture, and strategic implementation of complex healthcare integration solutions for clients. Oversee Integration Engineers and provide technical guidance to ensure compliance with industry standards and regulatory requirements.
The Specialty Product Advisor guides product strategy by translating real-world cardiology workflows and operational needs into scalable product capabilities. They partner with product, design, and engineering teams while engaging directly with providers and administrators to represent the voice of the field.
Oversees the day-to-day operations of back-office server, network, and cloud infrastructure to ensure reliability, security, and performance. Leads a team of engineers to implement infrastructure strategies and manage vendor relationships for enterprise services.
Lead a team focused on driving client adoption, platform performance, and operational value for assigned accounts. Partner with cross-functional teams to align business needs with platform capabilities and manage executive-level client escalations.
Assist with day-to-day security engineering, threat monitoring, and vulnerability remediation across cloud and on-prem systems. Develop security tools, maintain operational runbooks, and support incident response activities.
The Sr. Staff Data Engineer provides architectural leadership for enterprise-scale data platforms and defines standards for data lakehouse and streaming systems. This role leads cross-functional initiatives, mentors senior engineers, and ensures platform reliability and regulatory compliance.
The Principal Data Engineer defines the long-term technical vision and enterprise architecture for data platforms supporting analytics, AI/ML, and regulated healthcare systems. This role leads large-scale modernization initiatives and establishes governance frameworks while partnering with executive leadership to align strategy with business objectives.
This role involves serving as a trusted advisor, providing technical guidance, and advocating for customers using NextGen products while ensuring operational health and reducing complexity. Responsibilities include troubleshooting issues across hardware, software, and operating systems, as well as collaborating with various internal teams to drive product improvement.
