Provide first-line technical and product support to French-speaking B2B customers via email, phone, and ticketing systems. Troubleshoot API errors, analyze system logs, and coordinate with engineering teams to resolve complex issues.
Remote Communication Jobs (63,071)
Tags = communication
Act as a technical architect and advocate for strategic customers to optimize their product delivery and user experience using the Fastly platform. This includes post-sales implementation, technical relationship management, and recommending improvements to the customer's technology stack.
The Senior, Compliance & Monitoring performs essential analysis and review of grant compliance documentation to ensure adherence to federal and state regulations. They collaborate with program teams to resolve compliance issues, prepare detailed reports, and support capacity building through internal controls.
Program Manager
INNOVATIVE TECH SOLUTIONS INC
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Full Time
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2 Weeks Ago
INNOVATIVE TECH SOLUTIONS INC
The Program Manager leads cross-functional infrastructure initiatives from intake through delivery, ensuring effective planning, governance, and communication. They coordinate across various technical teams while utilizing AI and automation to streamline PMO activities and reporting.
The Supervisor manages teams and contractors to ensure professional service installation and troubleshooting while maintaining alignment with budgets and service level agreements. They also perform field visits, manage operational systems, and provide leadership in quality assurance and safety compliance.
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Senior Customer Success Manager, Health Systems
The Health Management Academy
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Full Time
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2 Weeks Ago
The Health Management Academy
The Senior Customer Success Manager will lead end-to-end health-system implementations, ensuring successful product adoption and demonstrating meaningful value to executive stakeholders. This role involves building repeatable customer-success playbooks, managing frontline training, and providing structured insights to the product team.
Serve as the primary point of contact for employee technical issues, managing hardware, software, and account access. Responsibilities include device enrollment via MDM, administering user permissions across various platforms, and maintaining IT asset inventories.
Develop and execute strategic account plans to drive expansion and revenue growth within a portfolio of commercial accounts. Manage the full sales cycle from opportunity identification and consultative discovery to contract negotiation and closing.
Design and maintain data architectures to ensure compliance with global privacy regulations using OneTrust. Automate DSAR workflows and integrate privacy tools with internal data sources like DynamoDB and S3.
Define and execute the Product Marketing strategy to drive sustainable business growth and product adoption. Lead and develop a team of Product Marketing Managers while personally managing high-impact product launches and go-to-market initiatives.
The Senior CRA manages communication with project stakeholders and maintains relationships with clinical sites to ensure research standards and timelines are met. Key duties include conducting onsite monitoring visits, performing data verification, and supervising study activities at the country level.
Director of US Payroll and Tax Compliance
Career Team Enterprises
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Full Time
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2 Weeks Ago
Career Team Enterprises
Lead and scale a Philippines-based payroll team while overseeing end-to-end US multi-state payroll operations. Serve as the ultimate authority on tax compliance, system optimization, and executive reporting for the C-suite.
Provide hands-on clinical training and procedural support to healthcare professionals using Hologic's gynaecology surgical portfolio. Collaborate with sales and technical teams to drive product adoption and ensure optimal clinical outcomes in operating rooms and clinics.
Provide commercial support and guidance to sales teams by building price quotes and analyzing deal margins for strategic accounts. Collaborate across departments to optimize customer onboarding and influence global pricing strategies through data insights.
Administer compensation and benefits programs and manage the monthly payroll cycle for the Customer Support team. Maintain clear policy documentation and partner with Finance and People Ops to align rewards with business needs.
The Video News Producer is responsible for identifying, creating, and sourcing high-impact visual assets to enhance Newsweek's journalism across multiple platforms. They must monitor breaking news and optimize video content to drive audience engagement and dwell time.
The Attorney will provide legal advice on (re)insurance, corporate, and governance matters while managing regulatory filings and vendor contracts. They will also collaborate across business units to ensure legal compliance and support the company's strategic goals.
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Configure and support the implementation of Dotmatics Virscidian solutions within complex scientific research environments. Lead the implementation lifecycle from kickoff to go-live, ensuring data integration and technical alignment with customer objectives.
The Lead Data Security Architect will provide technical leadership to drive data security remediation, governance alignment, and sustainable operating processes across Microsoft 365 and Cyera environments. This role involves hands-on investigation of security findings, validation of root causes, and the implementation of corrective actions to reduce enterprise data exposure.
Design, build, and support scalable low-code business applications using Power Platform, Dataverse, and Dynamics 365. Translate business requirements into technical specifications and manage the full application lifecycle from design to deployment.
Administer compensation and benefits programs and manage the monthly payroll cycle for the Customer Support team. Develop internal policies and partner with Finance and People Ops to align rewards practices with business needs.
Lead the development of security architecture guidance, standards, and reference diagrams for on-premise and cloud platforms. Perform architectural reviews and risk analyses to align system security with organizational guidelines and federal mandates.
Infrastructure Engineer
Law School Admission Council
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Full Time
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2 Weeks Ago
Law School Admission Council
The Infrastructure Engineer is responsible for the administration, operational support, and maintenance of enterprise platforms including Windows Server, Azure, and network infrastructure. Key duties include patching, monitoring virtual environments, and implementing networking solutions designed by senior architects.
Sports Media Site Coordinator (Chile)
North Star Network
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Full Time
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2 Weeks Ago
North Star Network
Oversee the daily editorial and operational performance of the Chilean sports site Al Aire Libre, managing contributors and content calendars. Act as the primary link between the local editorial team and headquarters to ensure alignment with SEO objectives and quality standards.
The role focuses on expanding the breeder network in the US by identifying prospective breeders and guiding them through the activation process. Responsibilities include managing the sales pipeline in HubSpot and meeting monthly activation targets.
Own the end-to-end design process for the Digital Wallet product, transforming complex financial workflows into intuitive user experiences. Build and evolve the company's design system while collaborating with Product and Engineering teams to shape the product strategy.
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The role involves making high-volume outbound calls to prospective patients and caregivers to explain services and guide them through the enrollment process. Responsibilities include scheduling onboarding calls, documenting interactions in company systems, and collaborating with provider offices to ensure smooth transitions.
Client Concierge Specialist
Leading Edge Administrators LLC
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Full Time
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2 Weeks Ago
Leading Edge Administrators LLC
Acts as a single point of contact for members and providers to guide them through healthcare journeys, benefits, and claims. Responsible for resolving complex billing disputes and escalations while maintaining high member satisfaction metrics.
You will be responsible for researching, identifying, and validating product information across multiple sources to ensure data accuracy. Additionally, you will monitor data quality within internal platforms and resolve any identified product discrepancies.
Responsible for designing and implementing cybersecurity defenses for embedded medical devices and IoT systems throughout the product lifecycle. This includes conducting architecture reviews, threat modeling, and vulnerability testing to ensure regulatory compliance and product robustness.
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