1,897 Call Center jobs available for remote work from home. Apply for positions such as Account Resolution Agent- Remote, Account Executive, Claims Specialist, L1 ( Bilingual, Spanish Preferred), and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Proactively contact past due accounts via phone and messaging to resolve balances and bring them to current status. Responsibilities include managing payment flows, logging interactions in CRM, and meeting daily resolution quotas.
The Account Executive manages the end-to-end client experience for a portfolio of non-profit and for-profit clients, serving as a trusted advisor. They are responsible for driving account growth, coordinating onboarding, and collaborating with internal teams to ensure deliverable accuracy and client retention.
The Claims Specialist is responsible for processing new claim requests and providing customer service to contract holders and repair facilities. Key duties include maintaining detailed documentation in the CRM and meeting specific quality and attendance metrics.
Manage the day-to-day operational aspects of Medical Policy processes and support the publication of clinical guidelines. Collaborate with cross-functional teams to ensure the timely and accurate delivery of high-quality clinical guideline products.
Responsible for collecting outstanding balances from former residents and resolving account disputes through high-volume outbound calling. Collaborates with Community Managers to ensure accurate documentation and compliance with legal guidelines.
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Handle inbound and outbound calls to assist consumers with individual health insurance enrollment under age 65. Conduct needs-based consultations and maintain accurate documentation in CRM systems while meeting sales and quality goals.
Provides administrative and operational support to the Account Executive department, focusing on ticket resolution and client communications. Maintains existing client relationships and acts as a liaison between clients and operations to ensure project completion.
Handle incoming calls to assist members with Medicare plan enrollment, disenrollment, and claims processing. Navigate 30-40 different systems to provide accurate healthcare benefit information and support.
Lead and scale the operational engine for the home warranty business, specifically overseeing claims management and contractor network operations. Establish strategic direction, maintain financial controls, and drive operational excellence through KPI tracking and process automation.
Supports patients in accessing medication coverage through the Patient Assistance Program via inbound and outbound telephone support. Manages enrollment forms, verifies eligibility, and coordinates with healthcare providers to ensure timely processing.
The representative is responsible for handling inbound calls and correspondence from child support clients. Key duties include providing accurate account information, educating callers on policies, and processing requests via email, fax, and mail.
Serve as a consultant to purchase borrowers by recommending optimal loan products and pricing based on their financial goals. Maintain strong customer relationships and a deep understanding of multi-state mortgage regulations.
Manage defined accounts within a specific region to support patient access and provide education to healthcare providers on reimbursement solutions. Act as a payer expert and liaison between provider offices and United Therapeutics' patient support services.
The representative handles incoming calls to resolve inquiries regarding member eligibility, prescription benefits, and claim payments. They are also responsible for updating patient billing information, establishing payment plans, and managing scheduling.
Responsible for handling telephone calls from physicians and providing expert knowledge on services and programs. The role involves coordinating with internal departments to optimize routing practices and managing complex emergent situations.
Responsible for handling telephone calls from physicians and providing expert knowledge on services and programs. The role involves coordinating with internal departments to optimize routing practices and managing complex emergent situations.
Manage daily operations of an outbound call center team, ensuring KPI achievement through monitoring and performance reviews. Provide coaching to agents and optimize communication scripts and workflows to maintain high efficiency.
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Responsible for initiating and processing clinical prior authorization requests via telephone and email while maintaining accurate documentation. Coordinates with pharmacies, providers, and members to resolve authorization issues and ensure compliance with PHI laws.
Handle a high volume of inbound and outbound calls to provide commercial insurance quotes to small business owners. Maintain positive customer relationships while meeting daily qualitative and quantitative productivity targets.
The MSL serves as a scientific expert providing clinical and health economic information on nephrology and immunology to key stakeholders. They collaborate with cross-functional teams to execute local medical strategies and improve patient outcomes within their assigned ecosystem.
Provide high-level technical support and troubleshooting for high-revenue clients via phone and email. Document all interactions in the CRM and collaborate with product development to resolve recurring software defects.
Handle high-volume inbound calls from debit cardholders and provide accurate account information. Assist with supervisor callbacks, agent chat support, and the implementation of work assignments.
Manage patient referrals and perform insurance benefit verifications to facilitate admissions into acute behavioral health facilities. Coordinate with medical personnel and billing systems to ensure seamless patient intake and pre-authorization processes.
Resolve patient healthcare accounts by negotiating payments and acting as a liaison between patients, clients, and government agencies. Perform daily account functions including researching, reconciling, and documenting encounters to optimize the revenue cycle.
Lead the distressed property division by managing outbound calling campaigns and optimizing the sales pipeline for foreclosure leads. Oversee CRM integrity and coordinate qualified appointment handoffs to Acquisition Specialists.
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Handle inbound customer calls in a 24/7 call center environment to support healthcare customers with clinical applications. Track, document, and resolve or escalate incident tickets related to workflow issues and application errors.
Convert inbound and outbound calls into confirmed vehicle service appointments while maximizing revenue through upsells and cross-sells. Provide high-level customer service and use CRM tools to track leads and document interactions.
![The OccuNet Company is hiring for remote Member Benefits Advocate - Fairos (On-Site if local to Amarillo) [Remote in Lubbock, Dallas, OKC, Tulsa, ABQ, Las Vegas]](/assets/dc354566-b989-404d-9de0-75c42a8f8120.jpg){kind=small}
Serve as the primary point of contact for members and providers to resolve inquiries regarding Reference-Based Pricing health plans. Responsibilities include quoting benefits, interpreting plan documents, and coordinating with cross-functional teams to ensure a high-quality member experience.
Handle inbound and outbound calls to help individuals understand and select appropriate health insurance products. Assist with Medicare application workflows and build long-term customer loyalty and trust.
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