2,090 Call Center jobs available for remote work from home. Apply for positions such as Call Center Representative-STL based, Platform Support Engineer, Senior Pharmacy Technician - Call Center - Work From Home, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The representative will respond to inbound customer inquiries regarding vehicle recalls and convert them into scheduled service appointments. They will also maintain accurate records in the platform and collaborate with BPO agents to ensure consistent service quality.
The Platform Support Engineer serves as an escalation point for complex technical issues, conducting root cause analysis and managing the technical bug backlog. They also act as a liaison between the Technical Experience team and Engineering while maintaining monitoring platforms and providing technical mentorship.
The role involves coordinating Medicaid and Medicare pharmacy services by processing authorization requests and evaluating clinical criteria. You will communicate decisions to healthcare providers and members while maintaining accurate documentation in compliance with regulatory standards.
The associate coordinates medical services by performing intake, screening requests, and managing referrals via telephone and electronic systems. They also conduct non-medical research, verify eligibility, and maintain accurate documentation in compliance with regulatory and accreditation standards.
The role involves handling inbound calls to provide information on Medicare plans and products while ensuring high customer satisfaction. Responsibilities also include data entry, scheduling callbacks for the sales team, and providing informational materials to consumers.
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The Enrollment Specialist is responsible for contacting patients to enroll them in chronic care management and remote patient monitoring programs. They manage a high caseload, process device shipments, and serve as the primary point of contact for pending enrollees.
Handle inbound and outbound calls to assist customers with banking, card inquiries, and remittance services. Document interactions accurately while maintaining high standards of quality, productivity, and customer satisfaction.
The representative will handle inbound calls regarding defined benefit pension plans, assisting customers with eligibility, benefit calculations, and retirement estimates. They are responsible for navigating multiple systems to document interactions and process requests accurately while maintaining high quality and productivity standards.
The professional will serve as the primary point of contact for customer inquiries regarding solar and home improvement loans. Responsibilities include answering incoming calls, assisting with billing and payment questions, and documenting interactions accurately.
The Accounts Receivable Specialist provides customer service and account resolution to ensure timely billing issue resolution. They are responsible for researching billing errors, performing account audits, and training associates on company policies.
The Benefits Call Center Representative supports customers by answering inbound calls regarding defined benefit pension plans and retirement programs. Responsibilities include assisting with eligibility questions, benefit calculations, and processing transactions while maintaining high quality and accuracy standards.
The dispatcher coordinates service assignments for field associates by managing a high-volume dispatch queue and scheduling service appointments. They also collaborate with leadership to optimize technician workloads and ensure timely resolution of customer service requests.
The representative will answer incoming telephone inquiries regarding retirement plans from participants, employers, and specialists. They will also process account changes, loans, and withdrawals while educating customers on their retirement savings accounts.
The NOC Support Technician will monitor and troubleshoot network and telecommunications issues, including managing trouble tickets and resolving billing disputes. They will also analyze Call Detail Records (CDRs) to identify routing trends and discrepancies while collaborating with internal teams to improve operational processes.
The representative will handle high-volume incoming technical support calls and emails regarding product installation and troubleshooting. They are responsible for accurately documenting consumer data and determining whether products require repair or replacement.
The representative will handle inbound and outbound calls to encourage voter turnout for the Republican Party. They are responsible for documenting customer interactions, resolving issues, and adhering to established scripts and policies.
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The Tier I Customer Support Representative serves as the initial point of contact for technical inquiries, responsible for troubleshooting and resolving basic to intermediate technical issues. They must document all interactions in the ticketing system and escalate complex problems to Tier II or Tier III support teams.
The Benefits Resource Representative assists individuals with insurance enrollment by explaining coverage options and guiding them through the application process. They also manage inbound and outbound calls, maintain accurate records in CRM systems, and ensure compliance with insurance regulations.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite the dispatching process while maintaining a compassionate demeanor.
The agent will handle inbound calls to address inquiries regarding child support payments and account histories. They are responsible for researching issues, documenting calls, and providing accurate information to customers.
The Senior Data Analyst will integrate and reconcile data from multiple clinical platforms to build dashboards and generate actionable insights for leadership. They will also focus on automating reporting workflows and identifying performance drivers across care teams.
The ServiceNow Administrator is responsible for the day-to-day configuration, maintenance, and health monitoring of the ServiceNow platform to support IT Call Center operations. They will collaborate with stakeholders to manage user access, resolve platform incidents, and optimize workflows to ensure stable and secure service delivery.
The AWS Certified AI Practitioner will design, implement, and optimize AI and machine learning solutions to enhance IT call center operations. They will collaborate with cross-functional teams to integrate AWS AI services for automation, predictive analytics, and improved service delivery.
The AWS Certified Solutions Architect will design, implement, and optimize scalable and secure cloud architecture solutions for government call center operations. They will collaborate with stakeholders to ensure infrastructure meets performance, security, and compliance standards while managing AWS services and cost efficiency.
The Data Scientist will design, develop, and deploy advanced machine learning and predictive analytics solutions to improve IT Call Center performance. They will collaborate with cross-functional teams to translate complex data into actionable insights and maintain robust MLOps pipelines.
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The representative will handle inbound and outbound calls to support the 'Get Out the Vote' initiative for the Republican Party. Responsibilities include resolving customer issues, documenting claims, and following established scripts and policies.
The Staffing Coordinator provides first-level support to field staff and client facilities while managing staffing activities and open orders. They are responsible for fostering strong relationships between clients and personnel to ensure concerns are resolved in a timely manner.
The Home Loan Advisor will proactively solicit new residential mortgage loans and develop a network of business relationships to ensure a recurring source of referrals. They are responsible for managing the loan pipeline from origination to closing while providing exceptional service to members.
The Customer Care Resolution Associate provides high-caliber support to sales teams and clients by resolving inquiries related to products, warranties, and installations. They are responsible for maintaining call metrics and responsiveness while ensuring a superior client experience through effective problem-solving.
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