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Senior Technical Support Engineer - Data Protection
The role involves serving as a frontline technical expert for sensitive identity and security incidents, leading deep investigations to resolve complex customer-impacting issues. You will collaborate across global teams to restore access, validate ownership, and mentor engineers to improve support ecosystem quality.
Manager, Solutions Engineering, MM
You will lead a team of Solutions Engineers to support commercial and channel-led opportunities while partnering with Sales to drive technical strategy. You are responsible for guiding technical discovery, shaping solutions, and ensuring team execution through coaching and performance metrics.
Service Desk UC Engineer
Provide Level 1 and Level 2 support for Unified Communications and Contact Centre platforms while managing support tickets according to SLAs. Perform routine administration, monitor infrastructure health, and execute standard moves, adds, and changes (MACs) across multi-vendor environments.
Senior Commercial Program Underwriter - Remote
The Senior Commercial Program Underwriter directs the development, onboarding, and governance of delegated authority programs within the mobility and sharing economy sectors. This role serves as the primary carrier business owner, responsible for underwriting stewardship, portfolio profitability, and maintaining regulatory compliance.
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Proposal Manager
The Proposal Manager leads the end-to-end proposal development lifecycle, ensuring all responses are compliant, compelling, and aligned with client requirements. They collaborate with cross-functional teams to translate technical concepts into clear business value while maintaining a library of reusable proposal content.
Home-Based Customer Service Assistant
The role involves managing high-volume customer call queues and emails while providing support to Account Managers. You will also be responsible for processing order inquiries, quoting pricing, and suggesting alternative products to meet customer needs.
Regional Director, Health Information Technology (West)
Develop and execute regional strategies for digital health solutions while leading a team of health information technology professionals. Partner with cross-functional stakeholders to drive scalable, customer-centric programs and integrate innovative technologies into healthcare workflows.
Regional Director, Health Information Technology (West)
The Regional Director will lead a team of health information technology professionals to drive regional strategy and implement digital health solutions across the portfolio. They are responsible for fostering cross-functional partnerships and overseeing programs that enhance customer engagement and patient outcomes.
Senior Recruiter - Consultant Engagement Director
The Consultant Engagement Director is responsible for building and managing high-quality consultant pipelines and leading the full lifecycle recruitment process. This role involves aligning consultant capabilities with client opportunities to ensure rapid placement and exceptional service delivery.
Customer Service Trainer
The trainer is responsible for facilitating onboarding and ongoing training for Customer Service Representatives using adult learning principles. They will also monitor performance, provide coaching, and collaborate with cross-functional teams to improve learning outcomes and business initiatives.
Manager, Customer Service II
The Operations Manager will lead a team of 45-85 frontline staff and 3-5 team managers to drive operational efficiency and customer experience. Responsibilities include talent development, strategic planning, workforce management, and ensuring compliance with company policies and legal guidelines.
Analyst, Client Retention
The Analyst will serve as the primary point of contact for a portfolio of clients, managing projects and maximizing satisfaction through data-driven insights. They will collaborate with sales and operations teams to optimize campaign performance and communicate key performance indicators effectively.
Product Operations and Marketing Manager
The Product Marketing Manager leads go-to-market planning and develops product messaging to ensure digital products are effectively adopted. They also create product-focused content and collaborate across teams to maintain consistent product representation.
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Retail Store District Manager
The Retail District Manager will drive operational excellence and store performance by coaching and developing retail teams across multiple locations. They are responsible for analyzing business metrics to maximize profitability while ensuring brand standards and guest hospitality are maintained.
Business Development Mgr
The Business Development Manager will drive incremental business growth by managing existing travel partners and identifying new partnership opportunities in the North UK and Ireland. The role involves balancing face-to-face account visits, training sessions, and strategic planning to maximize sales and guest acquisition targets.
Account Coordinator
The Account Coordinator supports the PBM Commercial Account Management team by managing day-to-day client inquiries, tracking service requests, and ensuring accurate service delivery. They also assist with reporting, QA testing, and maintaining documentation to support client renewals and implementations.
Account Manager
The Account Manager acts as the primary liaison between the company and clients to ensure high-quality service delivery and client satisfaction. They are responsible for managing client relationships, coordinating issue resolution, and supporting strategic account planning and renewals.
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