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The technician is responsible for updating, maintaining, and researching provider file information across multiple systems. They also perform quality control reviews and resolve provider file claims edits to ensure data accuracy.
The Senior Project/Program Manager leads and manages enterprise-scale projects, ensuring they meet business objectives, milestones, and quality standards. They are responsible for resource allocation, risk mitigation, budget tracking, and facilitating cross-functional collaboration across the organization.
The Key Account Manager is responsible for driving profitable growth and managing retailer relationships across a portfolio of regional grocery accounts. This role involves developing joint business plans, managing trade investments, and overseeing account performance to meet revenue and margin objectives.
The Sales Development Representative will generate a robust sales pipeline by identifying and qualifying leads through outreach activities like calls, emails, and LinkedIn. They are responsible for researching institutions to position Cengage offerings and tracking all interactions within the CRM system.
The Senior Infrastructure Engineer will design, implement, and support robust AWS-based infrastructure solutions while mentoring other team members. Responsibilities include managing cloud networking, automation via Terraform, container orchestration, and ensuring system reliability through monitoring and incident response.
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The coordinator manages a queue of complex therapy and reimbursement inquiries while maintaining in-depth knowledge of healthcare plans and prior approval processes. They ensure adherence to quality standards and handle sensitive patient data with discretion while coordinating with pharmacies and physicians.
The role drives the adoption and scaling of AI and smart manufacturing capabilities across global locations by identifying high-value business opportunities. It serves as a strategic bridge between manufacturing, engineering, and data teams to deliver measurable operational outcomes.
The coordinator supports patient access to therapy by managing referral intake, investigating insurance benefits, and facilitating product coverage. They act as a primary point of contact for patients, physicians, and pharmacies to resolve complex reimbursement and therapy-related issues.
The Lead Project Manager will oversee project teams, manage client relationships, and ensure the successful delivery of clinical research programs. They are responsible for monitoring study timelines, budgets, and operational forecasting while providing leadership and mentorship to staff.
The Billing Resolution Advocate oversees revenue cycle functions including claims production, billing, collections, and compliance with payer regulations. They are responsible for managing billing staff, monitoring denial trends, and implementing corrective action plans to optimize reimbursement.
The consultant will deliver large-scale strategic advisory engagements, assessing and developing cybersecurity and incident response programs for clients. They will also produce high-quality reports and presentations while contributing to internal thought leadership and methodology development.
The role involves securing the software supply chain by assessing open-source dependencies and implementing security controls for GitHub repositories. You will collaborate with engineering teams to harden source code and automate security workflows to mitigate active threats.
The Project Manager oversees the construction program for restaurants and urban storefronts, managing budgets, timelines, and project phases. They coordinate with clients, consultants, and internal teams while supervising staff and ensuring high-quality project delivery.
You will design, develop, and maintain data, analytics, and geospatial solutions to support complex real estate portfolio decision-making. The role involves building data pipelines, automating reporting processes, and partnering with stakeholders to translate business requirements into scalable technical solutions.
The Product Owner will manage and prioritize the product backlog to ensure high-value work is delivered to the engineering team. They will act as the primary liaison between stakeholders and engineering, translating requirements into clear user stories and acceptance criteria.
The Distributor Manager is responsible for developing and managing the distribution network across the eastern United States to drive sales growth. They will collaborate with distributors, system integrators, and internal departments to promote equipment, consumables, and service offerings while executing territory growth strategies.
The Data Analyst will execute assigned tasks, track performance metrics, and support the foundational analytics needs of the CHE program. Responsibilities include monthly production of reporting, maintaining data integrity, and collaborating with clinical subject matter experts to derive actionable insights.
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Develop and deliver decision support tools and insights to support contracting, financial, and operational strategic decision-making for Retail Health leadership. Act as a subject matter expert for quantitative projects, driving data ingestion, storage, and risk mitigation protocols.
The Senior Product Owner manages product priorities within the Utilization Management value stream to support Commercial, Medicare, and Medicaid lines of business. They act as a bridge between business and technology teams to translate requirements into actionable delivery plans while ensuring alignment with strategic goals.
The Lead Technician supports day-to-day operations of the Clinical Intervention Center by providing workflow guidance, technician training, and operational support. Key tasks include managing Facility Formulary Therapeutic Interchange (FFTI) and Third-Party Therapeutic Interchange (TPTI) projects, reporting, and quality assurance.
The Provider Enrollment Specialist manages the end-to-end enrollment and re-enrollment process for medical providers with government and commercial payers. They are responsible for verifying provider credentials, maintaining accurate databases, and ensuring compliance with licensing and payer requirements.
You will shadow client operations to identify pain points and build, integrate, and deploy AI-driven automation solutions directly into production environments. Additionally, you will refine AI agent behavior based on real-world data and feed insights back to the product team to enhance platform capabilities.
The Senior Director will oversee external communications, media relations, and thought leadership strategies to enhance brand reputation. They will act as a strategic partner to the executive team, managing messaging and coaching spokespeople for high-level engagements.
The Senior Principal will bridge business strategy and engineering execution to deliver scalable, secure, and high-performing AI products. They will lead cross-functional teams, drive technical discovery, and implement AI-native practices to improve velocity and operational efficiency.
The Account Manager will oversee a portfolio of mid-market accounting firms, focusing on renewals, upselling, and cross-selling to drive revenue growth. They will build and nurture long-term relationships with clients while collaborating with cross-functional teams to meet sales targets.
Conduct in-home health evaluations for health plan members, including medication reviews, physical assessments, and diagnostic testing. Provide patient education and bridge gaps in care while maintaining accurate clinical documentation via an iPad.
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The Medical Director will develop, implement, and evaluate clinical programs while expanding medical management services to meet member needs. They will also act as a clinical liaison to network providers and support staff in managing prior authorizations and peer-to-peer reviews.
Develop and execute a strategic territory plan to drive growth of Supplemental Health solutions across National Accounts in the Western United States. Build and maintain executive-level relationships with major consulting firms and brokerage organizations while collaborating with internal teams to deliver integrated solutions.
The Claims Processor is responsible for the accurate and timely adjudication of medical claims while maintaining detailed records. They will also resolve appeals, support internal teams, and identify operational improvements to enhance the claims process.
The Director of Product Marketing will own product-market fit by embedding with the product team to shape the roadmap and represent the voice of the customer. They will lead major product launches, develop core positioning, and enable the sales team while building a product marketing function.
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