You will act as a primary contact for Romanian-speaking customers, providing support via phone and email regarding products, orders, and services. Additionally, you will handle inquiries and complaints to ensure customer satisfaction while contributing to sales process optimization.
Support French-speaking customers through inbound phone calls and email, advising them on products, orders, and returns. Handle first-level inquiries, marketplace communications, documentation, and coordination with the Back Office and other internal departments.
You will act as a primary contact for Portuguese-speaking customers, managing inquiries via phone and email regarding product portfolios, orders, and returns. Additionally, you will oversee consumer marketplaces like Amazon and eBay while documenting interactions and collaborating with internal departments.
