Customer Care Advisor WFH
Assist families in understanding and selecting appropriate benefit options through professional communication. Provide reliable support and contribute ideas to improve team systems and the client experience.
Remote Support Jobs in Canada (491)
Customer Care Associate (WFH)
Guide members through benefit programs by answering questions and assisting with enrollment steps. Provide professional support and use needs analysis tools to recommend suitable program options.
Entry Level Customer Service (Work From Home)
Provide members with information regarding supplemental benefit products, coverage, and account details. Identify cost-effective solutions based on member needs while maintaining a professional client experience.
IN
Customer Service Representative -- Work from Home
The role involves making outbound calls to existing supporters to raise funds for various charities. Responsibilities include welcoming new donors, renewing event participants, and inspiring monthly contributions.
Senior Customer Care Lead 21 applicants
The role involves managing real-time order execution and client relationships for Group Order operations while handling high-level escalations. Additionally, the lead will drive operational projects, maintain the external knowledge base, and improve internal product workflows.
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English into Thai Linguist (Legal & Customer Support Specialist - US/Canada Based)
Translate and review legal and customer support content from English into Thai for a global music streaming client. Ensure the target audience can easily understand the content while maintaining the original meaning.
Entry Level - Customer Service
Connect with members to explain benefit options and schedule virtual appointments. Guide families through digital application processes and maintain accurate compliance records.
Customer Tech Care Lead Customer Care Department - Remote
Lead a specialized engineering squad to technically resolve complex user issues and architect automation solutions to prevent recurrence. Act as the primary technical bridge between customer support and engineering teams while overseeing LLM-based AI agent delivery.
Work at home Customer Service Opportunity
Provide first-level customer service and technical troubleshooting to resolve client product issues. Build positive customer relations through personalized solutions and accurate data management.
WE
Level 1 IT helpdesk Support - Part Time 22 applicants
Provide Level 1 IT helpdesk support by resolving incidents and service requests via phone, chat, and email. Additionally, manage and optimize chatbot knowledge bases through data analysis and continuous content improvement.
Customer Experience Specialist
The role focuses on managing complex customer escalations and configuring AI solutions to reduce case volume. The specialist will synthesize customer patterns to influence Product and Engineering roadmaps.
Managing Director of Client Services 62 applicants
Lead enterprise client delivery and operational excellence across Project Management, Operations, and Cyber teams. Act as a senior advisor to clients to drive long-term value-based relationships and ensure the delivery of technology-enabled eDiscovery solutions.
Entry Level Customer Service (Work From Home)
Assist clients by providing information on supplemental benefit products and coverage options. Build strong client relationships while identifying cost-effective solutions and following company service standards.
Remote - Customer Service Agent
Provide clients with clear information regarding supplemental benefit products and coverage options. Build and maintain strong client relationships while identifying options to improve coverage or reduce costs.
Growth Support Coordinator (Leadership Programs | Remote-Based)
Support communication and coordination activities within a structured online program environment. Manage follow-up activities and utilize digital tools to maintain consistency and organization.
Client Support & Program Coordination (Flexible Remote Role)
The role involves supporting communication and coordination activities within a structured online program environment. Responsibilities include following guided systems, managing follow-up activities, and using digital tools to maintain consistency.
Bilingual Spanish Call Center Representative
Handle inbound and outbound calls in English and Spanish to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
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Bilingual German Call Center Representative
Handle inbound and outbound calls in English and German to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Bilingual French Call Center Representative
Handle inbound and outbound calls in English and French to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Bilingual Portuguese Call Center Representative
Handle inbound and outbound calls in English and Portuguese to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
VR
Hospital Support Executive 68 applicants
Provide expert technical support and troubleshooting for hospital management systems while collaborating with healthcare professionals to resolve IT issues. Responsibilities also include conducting staff training, implementing new software, and maintaining technical documentation.
Senior Customer Engagement Representative
The Senior Customer Engagement Representative is responsible for re-engaging graduated merchants to secure new funding opportunities through high-volume outreach and strategic follow-up. The role involves managing lead queues in Salesforce, acting as a consultant to business owners, and mentoring junior team members.
Technical Customer Support Specialist - Work from Home Opportunity
Provide first-level technical support and customer service solutions for client products while maintaining positive customer relations. Coordinate with internal teams to resolve issues, schedule service calls, and ensure accurate data entry.
Remote-Customer Service Representative
Manage inbound customer requests via phone, email, and chat while providing professional support for lifestyle and travel services. Document interactions and maintain quality standards to ensure a seamless customer experience.
Bilingual Customer Service Representative Remote
Provide first-level technical support for product installation and maintenance while addressing inbound customer queries. Build positive customer relationships by resolving issues using diagnostic tools and ensuring accurate data entry.
Bilingual Customer Service Representative 15 applicants
The representative will serve as the primary point of contact for clients in financial hardship programs, providing superior customer service over the phone by responding to requests, anticipating needs, and educating clients. Responsibilities also include analyzing problems, documenting outcomes, coordinating with other departments, and operating a desktop computer to manage client accounts in the CRM.
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Customer Service Representative 38 applicants
The representative will serve as the primary point of contact for clients in financial hardship programs, guiding them from enrollment through graduation via high volume inbound and outbound phone calls. Responsibilities include proactively resolving client issues, educating clients on programs, and maintaining white glove service standards.
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How much do remote support jobs in Canada pay?
The average salary for remote support specialists in Canada is $90,037 per year. This is based on data from 14 job openings. We use the yearly salaries in US dollars from these job postings to calculate salary expectations. Below is a breakdown of salary data by years of experience:
| Experience | Salaries counted | Average salary |
|---|---|---|
| Junior2–5 years | 7 | $70,126 |
| Senior5–10 years | 5 | $121,429 |
How much do remote support jobs in Canada pay in local currency?
The typical salary for remote support specialists in Canada is $64,000 per year. This is based on data from 52 job openings that list pay in CAD. Below is a breakdown of salary data by years of experience:
| Experience | Salaries counted | Typical salary |
|---|---|---|
| Entry-level0–2 years | 12 | $51,400 |
| Junior2–5 years | 29 | $62,500 |
| Senior5–10 years | 9 | $91,900 |
What skills do remote support jobs in Canada ask for?
We reviewed 165 job postings for remote support specialists in Canada and found these are the skills employers ask for most often:
| Skill | Share of job posts |
|---|---|
| Customer service | 58% |
| Communication | 54% |
| Problem solving | 39% |
| Time management | 38% |
| Problem-solving | 28% |
| Technical support | 27% |
| Troubleshooting | 23% |
| Attention To Detail | 21% |
| Communication skills | 20% |
| Conflict resolution | 19% |
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164
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151
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135
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112
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111
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87
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86
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74
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