Lead and scale the data engineering team to build an AI-first data platform using Databricks and PostgreSQL. Own the end-to-end strategy for data ingestion, transformation, governance, and security to support business-critical initiatives.
Remote Operations Jobs (18,292)
Tags = operations
Execute playbook-driven interactions and handle inbound requests for a scaled segment of security customers via shared queues. Monitor customer health signals and contribute to the development of automation and operating models for the CS function.
Design and execute a scale customer success model from scratch, including playbooks, automation, and measurement frameworks. Own specific programs such as onboarding and renewals while identifying patterns to improve the overall operating model.
Senior Statistical Programmer
Everest Clinical Research
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Full Time
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2 Weeks Ago
Everest Clinical Research
Design and specify study data tabulation and analysis models for clinical trials in accordance with industry standards. Develop SAS programming codes to generate accurate statistical output reports and provide technical guidance to junior programmers.
Manage the day-to-day operational engine of the revenue organization, focusing on sales process adoption and pipeline review accuracy. Coordinate post-sale renewal workflows and provide operational support for compensation and onboarding.
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Manage a portfolio of large B2B enterprise clients to drive platform adoption and maximize campaign ROI. Lead the RFP process, design campaign strategies, and identify account expansion opportunities through up-selling and strategic optimizations.
Design and maintain global compensation and benefits programs, including annual benchmarking and review cycles. Partner with HR, Finance, and Accounting to manage equity grants, staffing plans, and regulatory compliance.
Guide Mid-Market and Small Enterprise customers through the deployment and initial adoption of the Gong platform. Perform hands-on system configuration, process mapping, and quality assurance to ensure measurable business outcomes.
Senior Accountant - Cost of Goods Sold
Eye Care Partners Career Opportunities
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Full Time
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2 Weeks Ago
Eye Care Partners Career Opportunities
Responsible for recording Cost of Goods Sold and Inventory across all business lines, including monthly journal entries and account reconciliations. Leads the PODIS-to-SAP migration project and provides critical variance analysis for clinic and surgery center operations.
Perform concurrent inpatient utilization reviews using InterQual criteria to determine medical necessity for admissions and continued stays. Collaborate with physicians and care teams to support appropriate level-of-care decisions and ensure regulatory compliance.
Lead and optimize the Customer Service function to ensure exceptional patient experiences and high-quality support coverage. Collaborate with cross-functional teams to resolve root issues and scale operational infrastructure.
Project Manager, Contracts & Operations
Lupus Research Alliance Inc.
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Full Time
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2 Weeks Ago
Lupus Research Alliance Inc.
The role involves managing cross-functional projects and administering the contracting process for Lupus Therapeutics. Key duties include preparing agreements, tracking budgets, and coordinating with biopharmaceutical partners and outside counsel.
Supports insurance producers and partners by generating quotes, managing multi-state licensing, and overseeing carrier appointments. Responsible for commission tracking, reporting, and the development of scalable operational workflows to support agency growth.
The Manager is responsible for the day-to-day performance of a team within the denials lifecycle, ensuring productivity, quality, and throughput. They translate operational priorities into action by managing workflows, coaching team members, and addressing performance gaps.
Online Banking Client Support Representative
Embrace Software Inc.
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Full Time
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2 Weeks Ago
Embrace Software Inc.
Serve as the primary point of contact for financial institutions to resolve platform issues and answer configuration questions. This blended Tier 1/Tier 2 role involves troubleshooting user provisioning, coordinating with internal development teams, and documenting resolutions in the CRM.
The role involves implementing, building, and optimizing complex Epic applications to improve clinical workflows and patient outcomes. It also includes supporting junior staff and collaborating with stakeholders to ensure the system meets business and clinical needs.
Director, GTM Product Management (CX)
Conduent Commercial Solutions, LLC
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Full Time
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2 Weeks Ago
Conduent Commercial Solutions, LLC
Lead the strategy and lifecycle management of AI-enabled Customer Experience (CX) and Go-To-Market (GTM) offerings to drive revenue growth. Translate market trends and client needs into scalable solutions while aligning product, delivery, and sales organizations.
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Serve as the operational right hand to a founder, managing project execution, calendars, and inboxes across multiple business ventures. The role involves operating AI-driven workflows and coordinating communications for a high-end M&A community and advisory program.
The role focuses on scaling the software platform by managing the intersection of product, engineering, and operations. Key duties include conducting customer research, tracking development timelines, and leading customer onboarding and support.
Manage daily operations of medical staff services, ensuring compliance with regulatory and accrediting standards. Lead quality improvement activities, manage staff performance, and oversee the department's budget and resource allocation.
Lead the governance, planning, and execution of U.S. Field Count and Self-Count programs to ensure inventory accuracy and compliance. Provide operational guidance to inventory coordinators and coordinate with Sales and Quality teams for reconciliation and audit readiness.
Sr. Production Technology Underwriter - Texas Territory (Remote)
Berkley
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Full Time
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2 Weeks Ago
Berkley
Manage and grow a Texas-based book of business focusing on Technology Middle Market insurance customers. Analyze risk acceptability, determine pricing and coverage terms, and maintain profitable relationships with agents and brokers.
Sr. Production Technology Underwriter - Northern California Territory (Remote)
Berkley
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Full Time
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2 Weeks Ago
Berkley
Manage and grow a book of business in the Northern California territory focusing on Technology Middle Market insurance customers. Analyze risk acceptability, determine pricing and coverage terms, and maintain profitable relationships with agents and brokers.
The Senior Solutions Engineer bridges the gap between technical solutions and customer needs to drive value during the sales process. Responsibilities include configuring demo instances, designing technical solutions for lending and deposits, and creating a Technical Discovery & Qualification Framework.
Provide real-time clinical support and oversight for escalations, patient safety events, and abnormal laboratory results. Lead quality improvement initiatives and develop scalable clinical workflows and policies to ensure high-quality patient care.
Deploy and fine-tune AI agents within customer businesses to automate complex, real-world operational workflows. Act as a strategic advisor to enterprise customers to ensure AI agents reach high levels of autonomous execution.
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Execute installation, commissioning, maintenance, and repairs of critical power equipment while ensuring quality and safety guidelines are met. Provide technical leadership by coaching technicians and identifying operational improvements to enhance customer satisfaction.
Design and implement an AI-powered operating environment to automate repetitive work and improve business decision-making. This includes building AI workflows, connecting systems via APIs, and creating executive dashboards for various departments.
The Enterprise Account Executive is responsible for driving revenue by acquiring net new enterprise accounts and expanding wallet share within existing large customers. Key duties include managing the full sales cycle from prospecting and discovery to contract negotiation and closing.
Client Relationship Director
Zenith American Solutions
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Full Time
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2 Weeks Ago
Zenith American Solutions
The Client Relationship Director leads a book of business, managing client relationships to ensure retention and growth through strategic account management. They act as a liaison between client boards and operations staff while overseeing financial goals and regulatory compliance.
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