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Handle customer travel requests across multiple channels, provide travel consultation, and manage crew movements, rotations, and disruptions. Support team members, contribute to quality and process improvement, assist with projects, and help meet individual and team goals.
Search for and confirm travel reservations, advise clients on travel policies and regulations, and provide information on fares, exchange costs, and penalties. Identify opportunities to improve operational processes and client relationships while maintaining and expanding knowledge of the travel industries supported.
Provide customer-facing technical support for the SaaS platform, troubleshoot issues, manage Zendesk workflows and service metrics, and coordinate bug resolution and product improvements with Product and Engineering. Develop support documentation and training materials, assist with demonstrations and onboarding, and partner with Sales and Customer Success to improve adoption, satisfaction, and retention.
Build and operate backend services, Kafka streaming pipelines, and APIs that process user behavior data and provide behavioral models to New Relic's classic and agentic experiences. Participate in architecture and on-call operations, improve operational automation, and evaluate AI coding tools in the engineering workflow.
Develop and maintain model-based mission architectures, requirements, and engineering artifacts that connect operational scenarios, systems, interfaces, simulations, and data sources. Support integration, verification, validation, risk assessment, and technical decision-making across complex defense mission environments, including Live, Virtual, and Constructive settings.
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Update project management systems and track project status with Indra project managers, then update the client’s systems. Set up projects and scope changes, attend meetings with clients and project managers, and prepare reports.
Prospect and qualify inbound and outbound leads through personalized outreach, social selling, campaigns, events, and partner programs to create a qualified sales pipeline. Collaborate with Account Executives and Marketing on strategic account plans, buying-team engagement, and regional pipeline initiatives while maintaining accurate records in sales systems.
Own revenue and pipeline growth across designated MSP and MSSP partners, leading joint go-to-market plans, co-selling, and executive alignment. Help partners build managed cloud security offerings, enable their teams, refine commercial models, and manage business plans and quarterly reviews.
Set technical direction and architecture for GitLab Dedicated, leading platform transformations in resilience, failover, tenant orchestration, change management, self-service tooling, and integrations. Improve reliability and operational maturity through scalable automation and reusable patterns, while guiding cross-team decisions, mentoring engineers, and aligning the platform with GitLab’s Cells strategy.
Manage client accounts strategically and operationally, maintain customer satisfaction, and identify opportunities to grow client business. Develop tailored digital media strategies and plans, select appropriate channels and formats, and analyze campaign results to recommend improvements.
Handle network and firewall incidents and requests, configure and support firewalls, switches, access points, and VPN connections, and diagnose network issues with customers. Document configurations and solutions, support the service desk on specialist topics, and collaborate with experienced engineers on complex issues and projects.
Lead technical engagement with strategic system integrators and their customers across the sales cycle, from requirements discovery and demonstrations through trials and deployment. Align Axon technology, partner capabilities, and customer workflows while enabling partners to deliver repeatable solutions and maintaining trusted technical relationships.
Manage and grow a portfolio of existing DACH customers by developing strategic account plans, achieving renewal and revenue targets, and identifying upsell and cross-sell opportunities, including ERPx migrations. Lead complex sales cycles using MEDDPICC, advise senior stakeholders on business value and ROI, and coordinate internal teams to deliver tailored solutions and support customer success.
Develop and execute territory strategies to acquire new customers, owning the sales cycle from prospecting and pipeline generation through negotiation and contract close. Build senior stakeholder relationships, present tailored solutions, manage forecasts, and collaborate with internal teams and partners to close opportunities in the Professional Services sector.
Conduct phone and screen-sharing consultations with newly registered prospects, identify their needs, recommend suitable packages, negotiate within set parameters, and close deals during the appointment. Grow recurring revenue and customer value through cross-selling, upselling, and strong customer relationships while meeting or exceeding sales targets.
Identify target companies and decision-makers across the DACH region, initiate outbound conversations, and qualify prospects for fit with the company’s solutions. Collaborate with Sales and Marketing to build pipeline, improve outreach strategies, maintain accurate CRM records, and support a repeatable outbound process.
Process, record, and quality-check documents and payment transactions. Support automation and process improvement initiatives, document bugs and ideas, and occasionally assist customers and employees.
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Own the planning, architecture, and delivery of scalable Salesforce solutions, including advanced AI workflows and integrations across business processes. Lead cross-functional implementations and improvements, collaborate with business and technical stakeholders, and mentor junior team members.
Own and develop a Rust and Tauri desktop dictation application, including audio capture, integrations, local encrypted storage, cross-platform releases, and locally run speech recognition. Build and maintain its TypeScript and React interfaces and backend, manage billing and third-party services, troubleshoot Windows issues, and provide direct customer support.
Own the marketing strategy and results for one or two coaching-industry brands, driving sustainable monthly growth and strong profitability. Coordinate marketing activities and the delivery team, write advertising copy, monitor client KPIs, and provide clients with regular updates and strategic advice.
Advise clients on strategic Data and AI opportunities, design and implement secure data and agentic pipelines, and address the scalability and cost implications of AI architectures and Google Cloud services. Mentor client teams through training and coaching while serving as a technical leader and helping develop Zenika’s Google Cloud Data and AI offering.
Define and evolve OLX Group’s multi-brand visual identity, creative direction, standards, and scalable design systems across customer touchpoints. Establish AI-enabled workflows and governance, raise creative quality, influence stakeholders, support adoption across global teams, and mentor designers.
Lead drinking water and wastewater operations across the Calvados area, managing two operations managers and a team of 20 while ensuring contractual, financial, safety, and internal performance objectives are met. Maintain strong relationships with clients and local stakeholders, support contract growth, coordinate technical and transformation initiatives, and develop employees while fostering a positive workplace climate.
Coordinate international transport orders from booking through delivery, monitor shipments and deadlines, and provide professional customer service. Collaborate with international partners, carriers, DSV offices, and internal teams while resolving escalations, maintaining transport data, conducting quality checks, and improving processes.
Develop fire safety strategies and technical solutions, prepare Fire Safety Certificate and Disability Access Certificate documentation, and review designs for compliance. Coordinate with project stakeholders, attend site and design meetings, respond to technical queries, and manage project deliverables and records through construction and completion.
Lead, coach, and grow a Europe-based team of Technical Account Managers, owning customer adoption, health, and gross retention while partnering with Account Executives on renewals. Operationalize and improve post-sales systems, manage at-risk account escalations, increase team efficiency, share customer insights with Product and Engineering, and report performance to leadership.
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Own one or more growth channels and develop campaigns that generate qualified leads and demo bookings from short-term rental operators and property management companies. Run experiments, optimize funnels and messaging, use AI to accelerate marketing work, and track performance through lead quality, conversion rates, acquisition costs, and pipeline contribution.
Build and maintain end-to-end commercial analytics for acquisition, onboarding, growth, and retention, including models, funnels, dashboards, and reporting. Partner with commercial and product teams to analyze customer behavior, run rigorous experiments, improve metric consistency for BI and AI tools, and deliver insights that inform decisions.
Own and scale Loop’s paid YouTube channel across international markets, managing a seven-figure annual media budget while staying hands-on with campaign execution and profitability. Build and run experiments, measure incremental impact, and collaborate with Paid Search, Creative Strategy, Analytics, agencies, and platform partners to improve performance and creative direction.
Own the vision, roadmap, and delivery of AI-powered capabilities across the IRIS Elements Platform and related accountancy products. Research customer needs, collaborate across product, engineering, design, data, and commercial teams, and establish evaluation frameworks to deliver scalable, responsible AI solutions.
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