Customer Experience Specialist- Remote

Events / Customer Experience Specialist

The specialist will lead the planning and execution of NASCAR-related customer events, hospitality, and VIP experiences to drive engagement. They will also coordinate cross-functional marketing activities and ensure brand consistency across all NASCAR activations.

Customer Experience Specialist

The Customer Experience Specialist is responsible for coordinating service requests and providing professional guidance to clients. They must maintain accurate records, track scheduling updates, and ensure timely follow-up support.

Lead Customer Experience Technical Engagement Manager

The Lead Customer Experience Technical Engagement Manager serves as a strategic advisor and executive partner for premium accounts to ensure system stability and maximize investment value. This role involves orchestrating internal resources, managing escalations, and driving adoption through proactive technical and business leadership.

Customer Experience Associate (Bilingual; Spanish) (Part Time, Remote)

The associate will conduct high-volume outreach to members via phone, text, and email to drive enrollment and program completion. They will also manage inbound tickets, maintain high customer satisfaction scores, and act as a primary point of contact for member inquiries.

Customer Experience Customer Success Specialist (Remote)

Lead adoption strategy for large, strategic customers by creating and evolving Technical Adoption Plans that align with business goals. Facilitate onboarding sessions, architecture workshops, and executive briefings while partnering with cross-functional teams to drive value realization.

Vice President, Customer Experience

The VP of Customer Experience will lead customer-facing teams to drive product adoption, retention, and revenue expansion through a blend of AI and human-led strategies. They will also oversee the sales organization, build a managed services department, and serve as a key member of the senior leadership team to shape company strategy.

Vice President, Customer Experience

The VP of Customer Experience will lead customer-facing teams to drive product adoption, retention, and revenue expansion through a blend of AI and human-led strategies. They will also oversee the creation of a managed services department and serve as a key member of the senior leadership team to shape company strategy.

Customer Experience Executive - OR & WA

The Customer Experience Executive acts as a primary liaison for key accounts, managing the end-to-end customer experience and operational support for FMI products. They collaborate cross-functionally to identify service improvements, resolve operational issues, and drive account growth through strategic engagement.

Experienced Project Manager for Customer Experience Operations

Lead end-to-end customer experience launch initiatives across contact center, mailroom, and back-office operations. Drive cross-functional alignment and operational readiness to ensure successful service delivery and performance outcomes.

Senior Project Manager for Customer Experience Operations

Lead end-to-end CX client launch initiatives for contact centers and back-office operations from scope definition through go-live. Drive cross-functional execution by managing integrated project schedules and holding teams accountable to deliverables and risk controls.

Experienced Project Manager for Customer Experience Operations

Lead end-to-end customer experience launch initiatives across contact centers, mailrooms, and back-office operations. Drive cross-functional alignment and operational readiness to ensure successful service delivery and performance outcomes.

Google Customer Experience Practice Lead

The Practice Lead is responsible for overseeing delivery execution, engineering oversight, and capability development for contact center transformation and conversational AI. They will manage talent, ensure delivery quality, and build reusable assets while partnering with sales and alliance teams to drive practice growth.

Remote Customer Experience Advisor

The advisor will communicate with clients to understand their needs, research options, and provide personalized recommendations. They are responsible for coordinating reservations, maintaining accurate client records, and providing ongoing support throughout the planning process.

Customer Experience Specialist, NAM

Manage high-volume guest and partner inquiries across multiple channels including phone, email, and live chat. Resolve complaints, process bookings, and handle financial reconciliations while making real-time judgment calls.

Project Manager for Customer Experience Operations

The Project Manager will lead large project teams to deliver technological solutions for health and human services clients. Responsibilities include managing project schedules, budgets, and objectives while ensuring effective communication and risk mitigation across stakeholders.

Manager, Analytics, Customer Experience

Lead and grow a team of data scientists to define the analytical vision for customer support resolutions. Partner with cross-functional teams to translate data insights into actionable roadmaps for product, operations, and AI/ML initiatives.

Luxury Travel Consultant – Customer Experience (Remote)

Provide responsive customer support and manage luxury travel reservations, itineraries, and special accommodations. Maintain accurate records and ensure client satisfaction throughout the travel experience.

Customer Experience Program Manager

The Customer Experience Program Manager is responsible for designing, documenting, and continuously improving the post-sale customer journey across all segments. This role involves managing programs from concept to rollout while collaborating cross-functionally to drive customer success, adoption, and retention.

Customer Experience - build with AI

You will build and iterate on AI-powered customer experience systems while managing complex, high-stakes customer inquiries. The role involves identifying operational gaps and scaling support quality through automation and thoughtful process design.

Customer Experience Representative | $50K-$65K ($55K-$70K Total Comp) + Remote | Inc. 5000 Award-Winning, High-Growth Coaching Company

The representative will serve as a primary point of contact for clients, managing onboarding, account maintenance, and payment follow-up across multiple communication channels. They will also lead virtual webinars and provide proactive support to ensure a successful client experience.

Customer Experience Specialist II

The specialist will manage international sales orders, shipping coordination, and permit documentation while providing multi-channel customer support. They are responsible for resolving complex inquiries and maintaining accurate records within the CRM system.

Customer Experience Agent (Europe)

The role involves driving customer satisfaction by resolving technical and procedural queries regarding trading platforms and account processes. You will manage client cases using CRM tools while ensuring compliance with operational workflows and regulatory standards.

Customer Experience Coordinator - Travel

You will act as the first point of contact for customers, handling inbound and outbound calls regarding travel disruptions, medical emergencies, and insurance queries. Additionally, you will manage end-to-end customer cases, present insurance upgrade options, and ensure all interactions comply with FCA regulatory requirements.

Project Manager for Customer Experience Operations

The Project Manager will lead large project management teams to deliver technological solutions for health and human services clients. Responsibilities include project planning, budget oversight, risk mitigation, and clear communication of project metrics to stakeholders.

Customer Experience Manager

The Customer Experience Manager oversees the end-to-end delivery of services and contract deliverables for an assigned customer portfolio. They are responsible for managing customer engagement, forecasting service metrics, and leading technical teams to ensure high-quality, efficient service delivery.

Customer Experience & Community Relations

You will manage front-line support across live chat, Discord, and email while acting as the voice of the customer to inform product development. You will also be responsible for documenting solutions, handling escalations, and identifying growth opportunities within the community.

Tax Nuggets- Customer Experience Manager

The Customer Experience Manager will act as a trusted advisor to accounting firms, managing onboarding, learning pathways, and AI implementation. They will also serve as a product expert, handling technical escalations and contributing to the development of customer success playbooks.

Customer Experience (CX) Agent

The Customer Experience Agent provides concierge-level support via email, chat, and phone while managing quotes, orders, and shipping protocols. They are responsible for maintaining accurate documentation in CRM systems and resolving client issues with empathy and efficiency.

Head of Customer Experience

The Head of Customer Experience will own the strategy, performance, and evolution of the customer experience organization, overseeing the full post-sale journey. This role involves leading the Partner Success team, defining operational standards, and ensuring customer adoption and retention goals are met.