Customer Service Representative Drake User
Provide technical support and troubleshooting for tax professionals using Drake Software via phone. Document customer interactions and collaborate with advanced support staff to resolve complex issues.
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Provide technical support and troubleshooting for tax professionals using Drake Software via phone. Document customer interactions and collaborate with advanced support staff to resolve complex issues.
Serve as the primary point of contact for customers, managing inbound calls regarding underwriting, billing, and policy changes. Focus on identifying root causes of issues and delivering personalized, accurate solutions to enhance customer outcomes.
Define and own the Enterprise Scheduling solution architecture, including functional design, data structures, and system behavior. Collaborate with cross-functional teams to deliver end-to-end customer projects and provide technical oversight to consultants.
The Coder Physician reviews medical records to assign accurate diagnosis, procedure, and charge codes for reimbursement and research purposes. They are responsible for abstracting clinical information from various medical records while maintaining strict patient confidentiality and HIPAA compliance.
Lead the end-to-end product lifecycle and strategy for next-generation automotive display solutions, including OLED and Micro LED. Collaborate with cross-functional teams and external partners to define value propositions, manage P&L, and execute go-to-market strategies.
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Lead the full lifecycle of complex qualitative and quantitative research initiatives from proposal to delivery for top brands. Act as a strategic consultant to clients while mentoring junior team members and translating data into actionable insights.
Design and develop machine learning-powered solutions to enhance large-scale software products. This includes managing the full lifecycle from data manipulation and model training to integration and technical support.
The role involves conducting in-depth research on the corporate landscape to identify trends and philanthropic interests. Findings are translated into actionable marketing strategies to enhance corporate outreach and engagement.
Define and drive the technical direction of enterprise engineering platforms to build scalable design and content enablement capabilities. Act as a force multiplier by mentoring senior engineers, establishing engineering standards, and collaborating with leadership to align technical strategy with business objectives.
Provide telephonic and chat-based behavioral health support, conducting clinical intakes and referring clients to appropriate wellness resources. Develop tailored well-being strategies and maintain accurate documentation of all client interactions.
Provide telephonic and chat-based behavioral health support, conducting clinical intakes and assessments to guide clients toward appropriate resources. Develop tailored well-being strategies and maintain detailed documentation of all client interactions within a proprietary database.
Responsible for processing and paying long-term care claims while adhering to policy provisions and compliance requirements. The role involves managing a work queue and interacting with policyholders, agents, and facilities to ensure a high-quality claims experience.
Transform operational, financial, and technical data into meaningful insights to support executive decision-making for federal healthcare modernization. Develop recurring reports, scorecards, and dashboards while collaborating with stakeholders to improve program performance.
Handle incoming and outbound calls to assist customers and service providers with roadside assistance needs. Ensure customer safety by following established procedures and meeting quality-related metrics with professionalism.
The Senior Proposals Writer is responsible for crafting compelling and accurate proposals for clinical trials and research projects. This involves collaborating with cross-functional teams and ensuring all documents meet client requirements and regulatory standards.
Lead a core laboratory sales team to achieve revenue goals across integrated delivery networks and hospital laboratories in the West Region. Manage sales operations, including funnel management, financial forecasting, and the development of strategic sales plans for instrument placements.
Review insurance policies for property damage and inspect sites to document damage through photos. Complete insurance claim forms to ensure homeowners are paid fairly by insurance companies.
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The role focuses on protecting the controlled substance compliance program through CDD, SOM, and KYC activities. Responsibilities include conducting site visits, investigating suspicious order patterns, and ensuring adherence to DEA and state regulations.
Review insurance policies for property damage and inspect properties to document damage through photos. Complete insurance claim forms to ensure homeowners are paid fairly by insurance companies.
Oversees the daily operations of inpatient coding functions, ensuring timely and compliant entry of ICD-10 codes. Manages coding staff, develops internal policies, and conducts quality audits to optimize reimbursement and regulatory compliance.
Prepare and assess treatment planning contours using clinical guidelines to train and verify AI models for the AutoContour product. Collaborate with AI engineering and product management teams to improve radiotherapy treatment planning accuracy.
Serve as a subject matter expert for electric transmission siting and environmental permitting. Manage routing studies, state filings, and public involvement programs while mentoring staff and collaborating with multi-disciplinary teams.
Serve as a subject matter expert for siting and environmental permitting of electric transmission lines. Manage routing studies, state filings, and public involvement programs while mentoring staff and collaborating with multi-disciplinary teams.
Inspect large loss contents claims at customer homes and utilize video technology to collaborate with vendors on damage estimates. Handle complex coverage investigations and negotiate claim settlements while maintaining empathetic customer communication.
Provide support and guidance to Raters to enhance rating accuracy and decision-making for AI-powered advertising systems. Facilitate client test rounds, monitor deliverables, and conduct tier 2 reviews to ensure quality benchmarks are met.
Lead strategic sourcing and supplier management for Technology, Digital, Data, and AI spend categories. Partner with cross-functional stakeholders to drive commercial decision-making, contract execution, and value delivery.
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Design and deliver custom data solutions and reports to internal stakeholders and customers using a complex data pipeline. Collaborate with cross-functional teams to improve data access, reusability, and operational procedures to ensure high data quality.
Ensures the quality and completeness of medical record documentation through concurrent interaction with physicians and nursing staff. Educates the patient care team to ensure appropriate reimbursement and clinical severity are captured.
Lead the end-to-end ML data lifecycle, including mining, curation, and the development of scalable labeling policies for autonomous vehicle domains. Orchestrate cross-functional programs to design evaluation frameworks and metrics that drive model performance and ROI.
The Director of Acquisitions is responsible for sourcing, underwriting, and securing new affordable housing development opportunities, specifically focusing on LIHTC projects. This role involves building a project pipeline, managing transactions from lead to closing, and collaborating with internal teams to ensure project feasibility.
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