Provide consistent customer service support to stakeholders by handling inbound and outbound communications via phone, fax, and email. Manage data entry, documentation, and compliance tasks while ensuring all program guidelines and safety reporting requirements are met.
The associate will handle inbound and outbound communications with patients and healthcare providers to support pharmaceutical programs. They are responsible for accurate data entry, documentation, and ensuring program compliance according to standard operating procedures.
The Senior Project Manager provides strategic direction and oversight for complex Patient Access Services projects, including the design and implementation of reimbursement hubs. This role manages budgets, leads cross-functional teams, and drives continuous improvement initiatives to support organizational growth.
The Director of Program Management oversees the day-to-day operations, strategic planning, and budget management for assigned pharmaceutical HUB programs. They are responsible for supervising staff, resolving complex client issues, and ensuring high-quality deliverables while fostering cross-functional collaboration.
The Director of Clinical Research will develop departmental strategy, oversee project managers, and ensure project deliverables meet quality and contractual standards. They will also lead business development efforts, manage client relationships, and provide mentorship to project teams to ensure operational success.
The Case Manager provides oversight and coordination of assigned caseloads to ensure timely completion of prior authorizations, reauthorizations, and appeals. They act as a primary point of contact for patients and healthcare providers while ensuring accurate documentation of payer information and patient status.
The Project Manager will lead and manage the operations of risk management projects, epidemiologic studies, and registries while collaborating with internal teams and clients. They are responsible for writing risk management documents, tracking project timelines, and managing budgets to ensure successful project delivery.
The Senior Study Coordinator supports the conduct of clinical research by managing study protocols, patient interactions, and data collection from a home-based setting. They are responsible for ensuring regulatory compliance, maintaining accurate clinical data, and providing mentorship to junior staff.
Provides telephonic professional nursing services including patient support, resource referral, and data collection for client-funded contracts. Acts as a nurse educator to patients and healthcare professionals while maintaining accurate documentation of all interactions.
The Senior Study Coordinator supports clinical research conduct by managing patient visits, ensuring protocol adherence, and maintaining accurate clinical data. They also provide mentorship to junior staff and ensure regulatory compliance throughout the study lifecycle.
The specialist will conduct benefit investigations, manage prior authorizations, and coordinate product shipments while maintaining accurate patient records. They will also serve as a primary point of contact for patients, providers, and insurance companies to ensure timely therapy initiation.
The Eligibility Specialist is responsible for verifying patient benefits and eligibility for therapy coverage through phone and internet research. They also provide high-quality customer service by managing incoming inquiries from patients, physicians, and insurance providers regarding reimbursement and coding.
The Case Manager provides oversight and coordination of assigned caseloads to ensure tasks like prior authorizations and appeals are completed in a timely manner. They also act as a primary point of contact for patients and healthcare providers while ensuring accurate documentation of patient status and benefits.
The Director manages day-to-day operations for patient access HUB programs, ensuring contract compliance and budget adherence. They provide leadership to supervisory teams, analyze program metrics, and act as a primary liaison for complex client issues.
The Senior Project Manager provides oversight for complex strategic projects, defining objectives and managing budgets while mentoring team members. This role also leads continuous improvement initiatives and partners with account management to drive business growth.
The Director of Project Management leads a team of Clinical Project Managers to ensure the successful delivery of clinical research and real-world evidence programs. This role is responsible for operational health, resource strategy, performance management, and maintaining high-quality standards across the portfolio.
The Principal AI Solutions Architect will define the technical architecture, engineering patterns, and implementation approach for reusable AI capabilities across the enterprise. This role involves partnering with cross-functional teams to ensure AI solutions are integrated, deployed, scaled, and secured within the company's technology environment.
The Associate General Counsel provides strategic legal counsel on clinical, commercial, and healthcare regulatory matters, including data privacy and EU employment law. They also advise cross-functional teams on complex legal risks while supporting responsible innovation and compliant clinical research operations.
The Senior IT Security Analyst will maintain and improve the cybersecurity program by performing threat intelligence analysis, incident response, and vulnerability management. They will also ensure security compliance across Azure and on-premises environments while collaborating with cross-functional teams to implement secure configurations.
The specialist will conduct benefit investigations, manage prior authorizations, and coordinate product shipments while maintaining accurate patient files. They will also serve as a primary point of contact for patients, physicians, and payers to ensure timely therapy initiation.
The Director of Project Management leads a team of Clinical Research Project Managers to ensure the successful delivery of clinical studies and observational research programs. This role is responsible for operational health, including resource allocation, performance management, and maintaining high standards of quality and budget adherence.
The Executive Director will lead strategic client engagement and sales enablement initiatives to drive revenue growth and strengthen market position. They are responsible for building senior-level client relationships and providing scientific and operational input into proposals and bid defenses.
The Lead Data Manager oversees data management activities for clinical projects from database start-up through lock, serving as the primary contact for sponsors and vendors. They are responsible for ensuring data quality, managing project timelines, and coordinating database build and cleaning requirements.
Provide telephonic nursing services including patient support, education, and resource referral for pharmaceutical programs. Maintain accurate documentation of patient inquiries, outcomes, and follow-up calls.
The Senior Director of Product Management will lead the definition and strategy of technology solutions for patient access, adherence, and affordability programs. They will act as the primary liaison between business stakeholders and agile development teams to translate business needs into actionable product requirements.
The Senior Manager oversees the facilitation, management, and training of program teams while serving as a strategic contact for complex client accounts. They are responsible for ensuring operational efficiency, managing budgets, and driving strategic planning to meet program goals and contract requirements.
The Sr. Manager of Sales Operations provides strategic oversight for the technology stack, sales processes, and lead tracking to optimize sales effectiveness. They are responsible for building data models, managing sales analytics, and providing actionable recommendations to senior leadership to drive commercial strategy.
The Supervisor manages the day-to-day operations of programs, including supervising staff, monitoring metrics, and ensuring adherence to service level agreements. They are also responsible for hiring, training, and developing direct reports while implementing operational improvements.
The Supervisor - RN Clinical manages daily operations of the clinical team, ensuring production metrics, service level agreements, and quality standards are met. They also mentor staff, monitor performance, and identify opportunities for process improvement and clinical program development.
