Spellbook

Customer Success Manager

Spellbook · Full Time · 5 days ago

Spellbook

🌎 Canada 💵 102K - 120K per year ⭐ 2-5 yrs exp 💼 Sales

The Customer Success Manager will serve as the primary point of contact for mid-market and enterprise accounts to drive satisfaction, adoption, and retention. They will conduct business reviews, analyze usage data, and collaborate with internal teams to resolve technical issues and identify growth opportunities.

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Manager, Mid-Market Customer Success

Spellbook · Full Time · 6 days ago

Spellbook

🌎 Canada 💵 125K - 145K per year ⭐ 2-5 yrs exp 💼 Sales

The Manager will lead, coach, and scale a team of Mid-Market Customer Success Managers to drive adoption, retention, and renewal outcomes. They will also build and refine internal processes, playbooks, and reporting structures to ensure consistent team performance.

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Customer Success Manager (UK)

Spellbook · Full Time · 7 days ago

Spellbook

🌎 United Kingdom 💵 £78000 - £92000 per year ⭐ 2-5 yrs exp 💼 Sales

The CSM will manage a portfolio of mid-market and enterprise accounts to ensure high retention and drive platform adoption. Key duties include leading onboarding, conducting QBRs, and collaborating with internal teams to advocate for customer needs.

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VP, Customer Success & Support

Spellbook · Full Time · 13 days ago

Spellbook

🌎 Canada ⭐ 10+ yrs exp 💼 Sales

Build and lead the global customer success and support function to ensure extraordinary value for a diverse range of legal customers. Define the strategy for retention, onboarding, and support while acting as the executive voice of the customer to influence product and company priorities.

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GTM Analytics Lead

Spellbook · Full Time · 17 days ago

Spellbook

🌎 United States 💵 $129K - $162K per year ⭐ 5-10 yrs exp 💼 Software Development

Lead the analytical frameworks and strategic roadmaps to scale customer acquisition across paid, organic, and product-led growth channels. Partner with cross-functional teams to build attribution models and drive experimental design to optimize marketing spend and user retention.

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GTM Systems Manager

Spellbook · Full Time · 19 days ago

Spellbook

🌎 Canada ⭐ 5-10 yrs exp 💼 Others

Own the architecture, integration, and optimization of the Sales and Customer Success technology stack, primarily using HubSpot. Design scalable workflows and automation to drive efficiency and revenue outcomes across the GTM motion.

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Senior Customer Success Manager (AUS)

Spellbook · Full Time · 19 days ago

Spellbook

🌎 Australia 💵 136K - 160K per year ⭐ 2-5 yrs exp 💼 Sales

Manage a portfolio of mid-market and enterprise accounts to maintain high retention and drive platform adoption. Act as the primary point of contact in Australia, conducting business reviews and collaborating with internal teams to improve the product.

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Legal Solutions Architect, Post Sales (UK)

Spellbook · Full Time · 20 days ago

Spellbook

🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Software Development

The role involves mapping transactional workflows for legal teams to configure the AI copilot and translating customer feedback into actionable product features. Additionally, the architect supports onboarding, joins sales calls as a legal expert, and develops scalable training materials.

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Social Media Lead

Spellbook · Full Time · 25 days ago

Spellbook

🌎 Canada 💵 100K - 135K per year ⭐ 2-5 yrs exp 💼 Marketing

The Social Media Lead will build Spellbook's social presence from scratch, owning the end-to-end content calendar and brand voice. They will manage community engagement and track performance metrics to drive organic reach and growth.

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Global Events Marketing Manager

Spellbook · Full Time · 25 days ago

Spellbook

🌎 Canada 💵 105K - 130K per year ⭐ 5-10 yrs exp 💼 Marketing

Own the end-to-end global events strategy, including flagship conferences and executive experiences, to drive pipeline and revenue. Manage agency partners and collaborate with Sales and Demand Generation teams to align event goals with business outcomes.

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Account Executive, Enterprise (ANZ)

Spellbook · Full Time · 25 days ago

Spellbook

🌎 Australia ⭐ 5-10 yrs exp 💼 Sales

Drive new business with mid-market and enterprise clients in the ANZ region by navigating complex sales cycles. Build relationships with senior decision-makers and collaborate with internal teams to align the AI product roadmap with customer needs.

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Account Executive, SMB (ANZ)

Spellbook · Full Time · 25 days ago

Spellbook

🌎 Australia ⭐ 2-5 yrs exp 💼 Sales

The Account Executive manages the full sales cycle for SMB clients, from qualifying inbound leads to closing deals. Key duties include conducting discovery calls, delivering product demonstrations, and collaborating with product and IT teams to improve sales processes.

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Sales Development Representative, SMB

Spellbook · Full Time · 25 days ago

Spellbook

🌎 Canada 💵 55250 - 85000 per year ⭐ 0-2 yrs exp 💼 Sales

The role focuses on identifying and nurturing relationships with prospective legal clients to drive new business. Key tasks include qualifying leads, conducting outreach via cold calls and emails, and scheduling meetings for the sales team.

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