Develop strategic market and product line business plans while identifying key opportunities and partnerships. Analyze large datasets to provide data-driven recommendations and create compelling market analysis presentations.
The Senior Sales Operations Manager will define and operate NPI planning and governance processes across cross-functional GTM teams to ensure product success. They will also lead various initiatives within the NPI transformation portfolio, including digitization and automation projects, while driving accountability for KPI improvements.
Own the vision, roadmap, and requirements for conversational AI features while driving product strategy to support revenue growth. Collaborate with engineering and design teams to deliver high-quality AI solutions and manage the end-to-end customer experience.
The Senior Principal Solution Architect will lead pre-sales activities, solution scoping, and provide architectural guidance for ServiceNow's Risk, Security, and OT management solutions. They will also act as a practice director on marquee accounts, overseeing delivery teams and mentoring staff to ensure successful customer outcomes.
Define and advance a unified mobile experience strategy across ServiceNow's native and adaptive platforms. Lead cross-functional teams to establish shared mobile patterns, quality standards, and reference experiences that ensure consistency and usability.
You will lead the security design of new ML features and maintain a map of ML usage and safeguards across products. Additionally, you will perform adversarial testing to identify vulnerabilities like jailbreaks and prompt injections, turning findings into automated evaluation cases.
The Senior Auditor will plan and execute operational and integrated audits across business and IT operations while developing AI-enabled tools to automate audit processes. They will also provide data-driven insights to management and assist in improving internal controls and risk management frameworks.
The role involves designing and delivering UX and service design enablement for non-designers to improve customer adoption and implementation outcomes. You will also partner with cross-functional teams and external partners to drive organizational change and establish a strong UX focus across the ServiceNow ecosystem.
You will develop a qualified sales funnel by prospecting into public sector agencies and institutions to build a targeted pipeline. This involves engaging key personas through outbound outreach and collaborating with account executives to secure qualified meetings.
You will own the end-to-end AWS platform, delivery pipelines, and operational surface for the Flow AI service desk. This includes managing production databases, infrastructure as code, and ensuring the reliability and scalability of AI-driven customer automations.
The Account Executive will own the cyber sales strategy and drive net-new SaaS revenue by expanding Security, Identity, and Risk solutions within enterprise accounts. They will build relationships with senior executives and orchestrate virtual account teams to integrate security workflows into broader platform strategies.
The Account Executive will own the cyber sales strategy and drive net-new SaaS revenue by expanding Security, Identity, and Risk solution offerings within enterprise accounts. They will orchestrate virtual account teams and build trusted relationships with senior executives to position ServiceNow as a strategic partner in cyber resilience.
You will own the cyber sales strategy and drive net-new SaaS revenue by expanding security, identity, and risk solutions within assigned enterprise accounts. You will also orchestrate virtual account teams and serve as a trusted advisor to senior executives to reduce cyber risk and improve security posture.
You will own the cybersecurity sales strategy and drive net-new SaaS revenue by expanding Security, Identity, and Risk solutions within assigned enterprise accounts. You will also orchestrate virtual account teams and build trusted relationships with senior executives to position ServiceNow as a strategic partner.
The Account Executive will own the cyber sales strategy and drive net-new SaaS license revenue by expanding Security, Identity, and Risk solution offerings within enterprise accounts. They will orchestrate virtual account teams and build trusted relationships with senior executives to position ServiceNow as a strategic partner in reducing cyber risk.
Manage a team of sales executives to drive new business growth and develop territory strategies within the Switzerland and Austria markets. Act as a subject matter expert in C-level meetings and collaborate with internal departments to ensure the achievement of annual sales goals.
Manage a team of sales executives to drive new business growth and develop territory strategies. Act as a subject matter expert in C-level meetings while fostering relationships across internal departments.
You will own the cyber sales strategy and drive net-new SaaS revenue by expanding security, identity, and risk solutions within assigned enterprise accounts. This involves orchestrating virtual account teams and building trusted relationships with senior executives to position ServiceNow as a strategic partner.
You will own the end-to-end technical relationship with enterprise customers, architecting and delivering high-impact AI solutions on the Moveworks platform. This involves leading the full implementation lifecycle, from solution design to launch, while collaborating across engineering, product, and sales teams.
Lead and develop a team of network reliability engineers to ensure the operational health and performance of production network services. Drive reliability improvements through SRE principles, incident leadership, and the implementation of automation to reduce operational toil.
Lead the design and delivery of complex, cross-functional AI-native features while setting technical direction for agent runtimes and retrieval systems. Drive the team's adoption of agentic coding practices and mentor engineers to ensure high standards for code quality and production reliability.
The Director of CRM Sales is responsible for building and leading a team of Account Executives to drive new business growth and execute regional sales strategies. They will manage sales forecasts, mentor team members, and foster strategic relationships with C-level clients and internal business units.
The Senior CRM Sales Specialist will lead the full sales cycle for CPQ and CRM solutions, driving market success and revenue opportunities. They will partner with internal teams to define territory strategy, conduct discovery with customers, and coach account teams on value-based selling.
You will lead the technical direction and architecture for agentic AI solutions, working directly with customers to deploy production-ready systems. Additionally, you will mentor the engineering team and provide feedback to product groups to improve the ServiceNow platform.
You will document, analyze, and optimize Global People team processes using Lean Six Sigma, automation, and AI tools. This role involves collaborating with cross-functional teams to drive operational excellence and implement target state process improvements.
The Senior Manager will lead user-centered AI product strategy and oversee operational initiatives including budgeting, metrics tracking, and quarterly product reviews. They will collaborate with cross-functional teams to drive growth and ensure alignment between product groups and executive stakeholders.
The Sales Director will lead and develop a high-performing team to drive CRM business growth and execute sales strategies across Mexico and LATAM. They are responsible for managing pipeline development, forecasting, and building executive-level relationships to drive complex transformation projects.
The Director of Product Management will identify and lead product-led partnership opportunities across the security and risk ecosystem to drive growth. They will define partnership strategy, manage technical due diligence, and align roadmaps with internal and external stakeholders.
The Senior Manager will run the operating rhythm of the Office of the COO/CPO and drive cross-functional strategic initiatives. They will also provide evidence-based insights to support executive decision-making and help shape internal and external leadership narratives.
The SRE will maintain and develop the reliability, scalability, and performance of the ServiceNow infrastructure through automation and proactive system design. They are responsible for driving technical resolutions across the stack and reducing incident response times.
