The Partner Manager is responsible for the end-to-end lifecycle, strategy, and performance of assigned partners to drive pipeline growth and revenue. They collaborate with field sales and technical teams to execute joint go-to-market plans and ensure successful customer engagements.
You will own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. This involves developing differentiated value propositions, leading co-innovation GTM plays, and building sales enablement content to drive pipeline and revenue.
The Director will build and lead a team of Sales Executives to drive new business growth and develop regional sales strategies. They are responsible for managing forecasts, coaching team members, and fostering strategic relationships with customers and partners.
Build and lead a team of sales executives to drive new business growth and develop regional sales strategies. Manage accurate forecasting, mentor team members, and foster strong relationships with internal stakeholders and partners.
The Engagement Manager is responsible for the on-time and on-budget delivery of solutions while managing project governance, scope, and stakeholder expectations. They lead delivery teams and collaborate with partners to ensure business objectives are met through effective resource management and strategic oversight.
The AICT Architect will drive customer outcomes and adoption strategy for ServiceNow's AI Control Tower, bridging product capabilities with field delivery. They will guide customers through AI governance frameworks and provide technical advisory support to ensure successful enterprise AI implementation.
The Senior HRBP Manager will partner with business leaders to drive organizational effectiveness, talent initiatives, and culture while aligning people strategies with business objectives. They will provide strategic advice on workforce planning, change management, and leadership development while leveraging data to inform decision-making.
You will drive new business sales revenue through account planning, territory management, and field-based sales activities. You will also act as a trusted advisor to C-suite executives, orchestrating virtual teams to deliver comprehensive IT solutions.
The role involves driving commercial outcomes, retention, and expansion for high-value manufacturing accounts by acting as a strategic advisor to C-suite executives. You will orchestrate cross-functional teams to ensure platform adoption and deliver measurable business value through digital transformation roadmaps.
You will build solution-ready LLM-enabled applications by operating in the field to adapt, deploy, and iterate in live customer environments. Additionally, you will codify reusable assets and influence platform strategy through field-tested insights and extensible code.
The Global Head Asset Management GTM Lead will drive go-to-market strategies for the AM product portfolio to accelerate business growth and customer engagement. This role involves collaborating with sales, product, and marketing teams to design prioritized sales plays and ensure consistent field enablement across global regions.
The role involves managing high-value manufacturing accounts to drive commercial growth, platform adoption, and long-term strategic partnerships. You will act as a trusted advisor to C-suite executives, translating business priorities into actionable digital transformation roadmaps.
You will lead and advise on strategic pricing and packaging recommendations to drive growth for the cybersecurity portfolio. This involves cross-functional collaboration to align monetization strategies with the product roadmap and managing senior stakeholder expectations.
The Director of Industry Marketing will define the go-to-market strategy and positioning for the Insurance industry, creating narratives that map AI-driven solutions to business outcomes. They will lead a cross-functional team to develop marketing assets, drive pipeline, and ensure field adoption of industry-specific messaging.
The role serves as the creative authority for the EMEA region, setting the creative ambition and protecting the ServiceNow brand identity across all regional marketing activities. You will collaborate with global and regional teams to translate business priorities into compelling creative strategies while overseeing quality across diverse channels like events, digital, and film.
The role involves serving as a strategic partner to the Design VP to drive organizational alignment, team communications, and effective product development execution. You will lead cross-functional programs, identify risks, and implement scalable processes to improve design quality and operational efficiency.
The Program Director leads multiple complex service engagements, ensuring they are delivered on time and within budget to achieve customer business outcomes. They act as the primary point of contact for governance, risk mitigation, and cross-functional team leadership throughout the project lifecycle.
Lead the Product Design team for IT Asset Management, focusing on transforming complex data into intuitive and visually compelling enterprise software experiences. Drive innovation by integrating generative AI and advanced design systems while mentoring a high-performing team of designers.
You will partner with enterprise customers to drive product value, adoption, and growth while acting as a trusted advisor to executive sponsors. Additionally, you will iterate on onboarding strategies, gather customer feedback, and translate business needs into actionable product requirements.
The CIO Strategic Initiatives GTM Lead will drive growth strategies for the IT solutions portfolio by developing repeatable GTM motions and sales playbooks. They will collaborate cross-functionally to execute sales readiness workshops and support high-impact deals to ensure pipeline generation and customer retention.
The Principal Product Manager will own the Now Engage platform strategy and roadmap, driving AI-native workspace and agent capabilities. They will partner with engineering and business stakeholders to deliver high-impact tools that improve customer time to value and fulfillment productivity.
The Principal Platform Architect is responsible for establishing a technical foundation on the ServiceNow platform and designing solutions that drive customer outcomes. This role involves guiding executive and technical teams through the implementation of architectural blueprints and ensuring long-term platform health.
The Sales Executive will drive and scale AWS business growth within the Banking, Insurance, and Wealth Management sectors by building strategic relationships and managing complex sales cycles. They will lead cross-functional teams to develop ServiceNow solutions that align with customer strategic outcomes and ensure high-value delivery.
The Customer Success Executive leads post-sales transformation strategies for high-value accounts to drive business outcomes and long-term value. They act as a trusted advisor to C-level executives while fostering collaboration across internal teams and partners to ensure adoption and renewal.
You will serve as a principal technical expert, architecting and deploying innovative agentic AI solutions for strategic customers in Facilities Management and Core Business Services. You will also lead technical strategy, mentor the team, and influence product roadmaps by feeding field insights back to engineering.
You will lead the technical direction for Facilities Management and Core Business Services, architecting innovative agentic AI solutions for strategic customers. You will also serve as a senior technical advisor, driving product adoption, managing escalations, and influencing the product roadmap based on customer feedback.
The Manager will lead an international team of Deployment Engineers and Project Managers to scale delivery operations and partner ecosystems. They are responsible for driving delivery excellence, ensuring value realization for customers, and maintaining high-level executive reporting across global regions.
The Partner Technical Advisor serves as the primary strategic interface for global partners, driving growth through pre-sales technical excellence and AI-first solution strategy. They lead joint business planning, technical discovery, and co-innovation initiatives to ensure partners can scale and monetize ServiceNow platform capabilities.
The Staff Product Designer will lead the design of complex information architectures and content systems to improve user navigation and content retrieval across the platform. They will collaborate closely with engineering and product management to translate platform conventions into cohesive, AI-native product experiences.
The Pricing Manager will lead day-to-day pricing operations, serving as a trusted advisor to the field on product models and pricing policies. They are responsible for driving business model innovation, managing pricing governance, and ensuring effective communication of pricing processes across internal teams.
Lead large, cross-product initiatives to deliver innovative, AI-native user experiences that transform security workflows. Provide strategic direction and leadership to multidisciplinary teams while advocating for design value across the organization.
Drive new business sales revenue for the OT/Cyber-Physical Systems portfolio within state and local government accounts. Build and lead account strategy by orchestrating virtual teams and developing relationships with key cybersecurity and operations leaders.
The Design Systems Documentation Lead will define the strategy, information architecture, and content standards for the company's AI-native design system. This role involves coordinating cross-functional contributors to ensure documentation is consistent, accessible, and effectively integrated with AI-assisted tools.
Provide senior technical strategy within the Risk and Security practice to accelerate partner activation and solution co-creation. Develop reusable practice assets, lead technical workshops, and guide partners on competitive positioning and architecture.
The Director of Technical Accounting will lead the technical accounting team, managing complex accounting matters, M&A purchase accounting, and SEC disclosures. They will also act as a key business partner to cross-functional teams and drive process improvements, including the implementation of AI initiatives.
The Customer Success Executive leads post-sales transformation for high-value accounts by aligning ServiceNow offerings with customer business goals. They act as a trusted advisor to C-level executives to drive adoption, ensure renewals, and mitigate risks through strategic orchestration of resources.
The Global Partner Manager is responsible for leading go-to-market alignment and co-innovation initiatives for the Autonomous Workforce practice area. They will own the global partner account plan, drive cross-geo alignment, and manage executive relationships to ensure consistent execution and revenue growth.
Build and lead a team of sales executives to drive new business growth and execute regional sales strategies. Manage sales forecasts, mentor team members, and foster strong relationships with internal stakeholders and C-level customers.
The VP of CRM GTM Innovation is responsible for driving global CRM pipeline health and growth through strategic alignment across sales, product, and marketing teams. They will lead joint programs with top partners and serve as a strategic advisor to internal leadership to accelerate CRM outcomes.
You will lead the market success and adoption of the AI Assistant portfolio by shaping product narratives and enabling field teams. Additionally, you will serve as the primary advocate for customer feedback to drive product planning and integration readiness.
The Technical Enablement Manager will design and execute strategic enablement initiatives to enhance technical field team performance and customer adoption. This role involves creating technical content, facilitating training workshops, and collaborating cross-functionally to drive measurable business impact.
You will own the design, delivery, and performance measurement of ServiceNow ITSM and ITOM products within a live production environment. You will act as the primary bridge between business stakeholders and engineering to translate requirements into actionable technical solutions.
Oversee a team responsible for designing, building, and scaling global cloud infrastructure systems while providing technical leadership. Facilitate engineering team autonomy, manage project roadmaps, and ensure the operational soundness and high availability of core services.
The Principal Community Manager will drive the growth, health, and long-term sustainability of the ServiceNow Community ecosystem through strategic engagement and contributor development. They will partner with cross-functional teams to translate community insights into business value and manage community operations, including moderation and gamification strategies.
The Principal Community Manager will drive the growth, health, and long-term sustainability of the ServiceNow Community ecosystem. This role involves developing engagement strategies, managing contributor programs, and translating community insights into actionable business value.
The Program Manager will create executive-level materials, including briefing packs and partner narratives, to support leadership and board-level engagements. They will also manage the rhythm of business for the Office of GPC by coordinating cross-functional workstreams and maintaining partner intelligence dashboards.
Own the vision, roadmap, and requirements for conversational AI features while driving product strategy to support revenue growth. Collaborate with engineering and design teams to deliver high-quality AI-native experiences and manage the end-to-end product lifecycle.
You will lead sales strategies for source-to-pay solutions by establishing credibility with decision-makers and crafting compelling value propositions. Additionally, you will collaborate with product management to enhance platform features and enable sales teams to effectively communicate the value of ServiceNow solutions.
The Senior Principal Solution Architect will lead pre-sales activities, solution scoping, and architectural design for ServiceNow's Risk, Security, and OT management solutions. They will act as a lead delivery expert, providing strategic guidance to customers and mentoring internal teams to ensure successful business outcomes.
Lead and manage a team of pre-sales Solution Consultants to drive technical solutions and support the sales process. Collaborate with sales and product teams to provide technical expertise, conduct demonstrations, and ensure successful customer engagement.
Lead security conversations for financial services customers and provide expert support for pre- and post-sales efforts. Investigate cloud and AI threats while collaborating with internal teams to resolve security incidents and drive design improvements.
The Director will lead and scale the North American GSI partnership strategy for ServiceNow Cyber and Risk, managing a team of partner managers to drive joint pipeline and revenue. They will serve as the executive sponsor for key partners, building joint business plans and ensuring alignment between product, sales, and partner consulting organizations.
The consultant will partner with sales to lead technical discovery, solution design, and customer validation for complex security and identity challenges. They will also deliver technical demonstrations and support proof-of-value engagements to connect technical capabilities to measurable business outcomes.
The Senior Staff Problem Manager will lead root cause investigations for high-impact issues and collaborate with cross-functional teams to drive remediation. They will also develop evidence-driven process improvements and contribute to the design of problem management data modeling and reporting.
The Senior Staff Problem Manager will lead root cause investigations for high-impact issues and collaborate with cross-functional teams to drive remediation. They will also develop evidence-driven process improvements and contribute to the design of problem management data modeling and reporting.
The Sr. Director of GTM Enablement will define and own the strategic enablement roadmap for the Employee Experience Business Unit. This role involves leading a team to design, implement, and measure high-impact training programs that equip sales and presales teams to drive revenue.
Lead and manage a team of designers to deliver revolutionary UX solutions for enterprise products using AI and machine learning. Collaborate with product and engineering teams to define strategy, architecture, and tactical execution across the ServiceNow ecosystem.
The role involves driving revenue for Finance, Procurement, and Legal Workflow solutions by building account strategies and leading executive discovery sessions. You will partner with enterprise sales teams to demonstrate AI-driven solutions and establish trusted relationships with executive stakeholders.
You will own the end-to-end technical relationship with enterprise customers, designing and implementing high-impact AI solutions on the Moveworks Platform. This involves architecting integrations, providing strategic advisory, and collaborating across internal engineering and product teams to drive successful customer outcomes.
The role involves driving revenue for Finance, Procurement, and Legal Workflow solutions by building account strategies and leading executive discovery sessions. You will partner with enterprise sales teams to deliver impactful product demonstrations and close complex, high-value deals.
You will drive new business sales revenue for a SaaS license model through strategic account planning and territory management. You will also build and maintain relationships with C-suite executives while orchestrating cross-functional teams to deliver IT solutions.
You will architect and deploy high-impact AI solutions for federal customers while managing the full lifecycle from design to launch. Additionally, you will serve as a strategic advisor to federal stakeholders, ensuring technical success and integrating Moveworks platforms with enterprise systems.
The Senior Director will define and lead the long-term portfolio naming strategy, establishing governance and operating models to ensure clarity across ServiceNow's product ecosystem. They will partner with cross-functional leadership to scale naming capabilities and drive executive alignment on high-impact naming initiatives.
Lead and develop a team of network reliability engineers while managing operational priorities and technical debt. Actively engage in complex production troubleshooting, incident response, and the implementation of SRE practices to improve service availability.
The Program Manager will design and operate a scaled, digital-first customer engagement program to drive product adoption and retention for the Mid-Market segment. They will leverage AI and automation to create personalized customer journeys while partnering with cross-functional teams to ensure data-driven decision-making.
You will lead the technical direction for the FDE group by architecting and deploying agentic AI solutions directly for ServiceNow customers. This role involves setting technical standards, mentoring engineers, and feeding field insights back into the product team to improve the platform.
Own and execute a high-impact workstream within the Customer Success Platform, translating business priorities into precision-executed platform capabilities. Drive AI-first product strategy, manage cross-functional delivery, and ensure measurable business outcomes through data-informed decision-making.
The Customer Success Manager will act as an advocate for enterprise customers, overseeing their portfolio to ensure technical health and product adoption. They will leverage ServiceNow best practices and AI-driven insights to help customers achieve business outcomes and maximize their investment.
The Senior HRBP Manager will partner with business leaders to align people strategies with business objectives and drive organizational effectiveness. They will also analyze data to provide strategic advice on workforce planning, culture, and leadership development.
The Principal Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will act as a business liaison and technical subject matter expert, coordinating across cross-functional teams to align platform configuration with customer security goals.
Lead, mentor, and inspire a team of UX designers while overseeing the design of digital experiences for ServiceNow customers and partners. Collaborate cross-functionally with product management and engineering to drive product strategy and deliver user-centered solutions.
The Senior Manager leads the end-to-end planning and execution of strategic product launches and market activations across multiple cross-functional teams. They are responsible for orchestrating launch workstreams, managing dependencies, and providing executive-level insights to ensure successful market impact.
The Process Optimization Specialist will analyze and document current business processes to identify inefficiencies and implement improvements using Lean Six Sigma and AI tools. They will collaborate with cross-functional teams to design target state workflows and monitor performance through data-driven KPIs.
You will drive new business revenue through SaaS license sales by developing strategic relationships with C-suite personas and managing complex account planning. You will orchestrate virtual teams and act as a trusted advisor to help customers integrate AI-enhanced technology into their IT roadmaps.
The Senior HRBP Manager will partner with business leaders to drive organizational effectiveness, talent initiatives, and culture while providing strategic advice on workforce planning and change management. They will act as the voice of the business within the HR function to ensure that HR solutions are aligned with business objectives and growth.
Support product sales as a technical and domain expert, leading discovery workshops and demonstrations to align ServiceNow solutions with customer needs. Answer technical questions, provide product feedback, share reusable best practices, monitor competitive differentiation, and support marketing events.
Design and implement AI-powered tools for application development while architecting core web technology stacks. Drive engineering standards and best practices across the team to improve scalability, reliability, and developer experience.
The Pursuit Lead owns transformational opportunities end-to-end, serving as the single point of accountability for deal progression and commercial architecture. They orchestrate cross-functional teams to align customer business imperatives with the ServiceNow platform to drive measurable outcomes.
Design and develop scalable, reliable, and maintainable software across the stack while partnering with product managers to deliver end-to-end features. You will also troubleshoot complex systems, optimize performance, and champion engineering best practices through code reviews and knowledge sharing.
Partner with sales teams to lead technical discovery, solution design, and customer validation for complex security and identity challenges. Deliver compelling technical demonstrations and support proof-of-value engagements to translate technical capabilities into measurable business outcomes.
The role involves managing the operational backbone of professional services, including PSA administration, resource staffing, and capacity planning. You will also coordinate partner-subcontracted delivery operations and develop actionable insights through reporting to support services leadership.
The role involves managing the operational backbone of professional services, including PSA administration, resource staffing, and capacity planning. You will act as the connective tissue between delivery teams and partners to ensure efficient project execution and scalable operational rhythms.
Lead and mentor an international team of Deployment Engineers and Project Managers while scaling the partner ecosystem and delivery operations. Ensure timely project delivery and value realization by aligning technical configurations with customer business outcomes across international regions.
The Director will own the strategy, design, and operation of a global community ecosystem to scale AI and technical expertise across the Customer Excellence Group. They will build a self-sustaining system for practitioner engagement, content standardization, and AI-powered enablement.
Partner with Sales to lead technical discovery, solution design, and customer validation activities for complex security and identity challenges. Deliver compelling technical demonstrations and support proof-of-value engagements to translate technical capabilities into measurable business outcomes.
You will define the technical strategy and architecture for next-generation developer platforms and AI-powered engineering productivity solutions. You will also lead cross-team architectural initiatives, mentor senior engineers, and drive innovation in intelligent automation and software delivery.
The consultant will provide technical demonstrations and proof-of-value installations for the Armis platform to federal prospects. They will also lead training sessions and collaborate with sales teams to address customer needs and develop new use cases.
The Principal Product Manager will own the Now Engage platform strategy and roadmap, driving AI-native workspace and agent capabilities to improve customer success outcomes. They will partner with engineering and business stakeholders to deliver high-impact platform experiences and measurable business value.
You will own the outbound product strategy for Workflow Data Fabric and RaptorDB, translating complex technical capabilities into compelling market narratives and customer value. You will partner with cross-functional teams to drive launch strategies, field enablement, and adoption plans while serving as a product evangelist for executive and technical audiences.
You will own the outbound product strategy for Workflow Data Fabric and RaptorDB, translating complex technical capabilities into compelling market narratives and customer value. You will partner with cross-functional teams to drive launch strategies, field enablement, and adoption plans while serving as a product evangelist for executive and technical audiences.
You will architect, design, and develop backend services and AI-assisted workflows to improve access intelligence and risk detection. You will also mentor other engineers and collaborate with cross-functional teams to ensure scalable, high-performance enterprise solutions.
You will own the outbound product strategy for Workflow Data Fabric and RaptorDB, translating complex technical capabilities into compelling market narratives and customer value. You will partner with cross-functional teams to drive launch strategies, field enablement, and adoption plans to support significant revenue growth.
The Chief of Staff will act as a strategic partner to the GVP of Moveworks Sales, overseeing operating metrics, sales play design, and cross-functional dependencies. This role is responsible for driving business unit performance, managing executive narratives, and ensuring alignment across product, marketing, and sales teams.
You will be responsible for the full software development lifecycle, including design, implementation, testing, and delivery of software asset management products. Additionally, you will collaborate with product managers and architects to build scalable, high-quality code while mentoring peers and promoting knowledge-sharing.
The Chief of Staff will act as a strategic partner to the GVP of Moveworks Sales, overseeing operating metrics, sales productivity, and cross-functional dependencies. They are responsible for driving the executive narrative and ensuring the business unit meets its revenue targets through effective operational cadence.
You will own the vision, roadmap, and execution of a new AI tool suite designed to identify high-ROI agentic workflows and improve data readiness. This role involves collaborating with internal teams and customers to drive product adoption while mentoring other product managers.
The Partner Technical Architect serves as the primary strategic interface for global partners, driving growth through pre-sales technical excellence and AI-first solution strategy. They lead joint business planning, technical discovery, and co-innovation initiatives to align partner offerings with high-value industry workflows.
Own the Now Engage platform strategy and roadmap, including AI-native workspaces, SPM integration, and agent capabilities, and lead product requirements, prioritization, delivery, adoption, and outcome measurement. Align senior stakeholders and cross-functional teams while applying technical judgment to integrations, workflows, data flows, and practical AI opportunities that improve customer outcomes and time to value.
Build scalable, interactive applications and developer tools, and apply AI and machine learning to improve platform functionality and conversational experiences. Own software from design through delivery, collaborate with product owners, maintain engineering quality through code reviews and testing, and mentor colleagues.
You will own the design and delivery of critical Kubernetes platform components, including storage, networking, and workload identity. You will also be responsible for the operability of these systems, managing SLOs, failure modes, and on-call duties.
This role defines and advances a coherent, best-in-class mobile experience strategy across ServiceNow's adaptive and native platforms. The leader will establish shared patterns, quality standards, and design principles while partnering with cross-functional teams to ensure consistent mobile execution.
You will drive new business sales revenue through a SaaS license model by developing relationships with C-suite personas and orchestrating account strategies. You will act as a trusted advisor to customers, identifying the right resources to support their IT roadmap and business goals.
The Director will own the day-to-day operations, strategy, and vendor relationships for the company's foundational Talent Acquisition systems, specifically focusing on the Avature platform. They will act as a primary liaison between TA, Product, and DT teams to ensure technical requirements align with recruiter needs and hiring velocity.
The Director of TA Infrastructure will own the strategy, design, and day-to-day operations of foundational talent acquisition systems, specifically focusing on the Avature platform. They will act as a primary liaison between TA, Product, and DT teams to ensure technology optimization and operational excellence.
You will manage the innovation portfolio by coordinating milestones, status reporting, and cross-functional workstreams for pilot programs. Additionally, you will shape the innovation narrative for leadership and serve as the cybersecurity point person for administrative and fraud management needs.
You will build and deploy production-ready, LLM-enabled applications while partnering with strategic customers to solve mission-critical challenges. Additionally, you will codify reusable patterns and SDKs to accelerate AI transformation across the Now Platform.
You will build solution-ready LLM-enabled applications by working side-by-side with customers to deploy and iterate in live environments. Additionally, you will codify reusable assets and influence platform strategy through field-tested insights.
You will serve as a creative technical anchor, bridging advanced visual design and front-end engineering to shape next-generation AI platforms. Responsibilities include building high-fidelity interactive prototypes and codifying motion design patterns for complex enterprise workflows.
Lead complex enterprise AI deployments and escalations while owning the GAIL playbook and shared tooling. Mentor incoming engineers and drive quality standards across the practice to ensure measurable value realization.
You will oversee a portfolio of products within Technology Workflows while managing and mentoring a design team. You will collaborate with product and engineering teams to integrate AI, machine learning, and mobile technology into user-centric product experiences.
The Principal Customer Success Executive leads high-complexity transformations for strategic accounts, acting as a trusted advisor to C-suite stakeholders. They drive business value, ensure platform adoption, and manage risks to foster long-term customer retention and growth.
The role involves leading the resolution of complex, high-visibility agentic AI escalations and providing expert architectural consulting to ensure successful customer deployments. You will act as a strategic bridge between field escalations and product engineering to harden AI capabilities and set technical standards.
The Principal Customer Success Executive leads high-complexity transformations for strategic accounts, acting as a trusted advisor to C-suite stakeholders to drive value and adoption. They are responsible for identifying growth opportunities, mitigating churn risks, and ensuring operational excellence across multi-workstream programs.
The Senior Analyst will own the end-to-end operational rollout of pricing and packaging for product releases and updates. They will also serve as a trusted advisor to the field and partner with cross-functional teams to translate pricing strategy into executable operations.
Plan and execute global or regional operational and integrated audits covering business processes, IT general controls, and application controls. Test controls, analyze data and risks, report findings, track corrective actions, advise stakeholders, and help improve audit methods and automation.
Support Moveworks product sales as a technical and domain expert by leading customer discovery, delivering demonstrations, positioning solutions, and helping achieve sales goals. Build client relationships, guide strategic account programs, share customer feedback with product management, and contribute to marketing events and reusable team resources.
Lead and develop a team of GSI Partner Managers while setting and executing the North American partnership strategy for ServiceNow Cyber and Risk. Build executive-level partner relationships, joint business plans, pipeline and go-to-market motions, and coordinate with internal teams to achieve measurable revenue and delivery outcomes.
The Senior Customer Success Manager is responsible for the end-to-end success, health, and commercial outcomes of a portfolio of enterprise customers. This role involves building executive-level relationships, driving platform adoption, managing renewals, and orchestrating internal resources to ensure realized business value.
Lead the design and delivery of complex cloud-native platform components while acting as a technical lead for major features. You will mentor junior engineers and partner with leadership to ensure alignment with long-term technical strategy and engineering excellence.
The ITAM Solution Architect leads the technical design and delivery of ServiceNow IT Asset Management solutions for enterprise customers. This role involves translating business and financial governance requirements into scalable platform architecture while advising on asset lifecycle strategy.
The ITOM Solution Architect designs and leads the technical delivery of ServiceNow ITOM solutions, including CMDB, Discovery, and service observability. They also define and govern the agentic layer, integrating AI agents to automate operational tasks and improve service health.
Lead complex customer transformations and manage strategic post-sale relationships with C-suite stakeholders, aligning ServiceNow teams and delivery with customer goals and governance. Drive platform adoption, customer satisfaction, retention, and expansion while identifying risks, resolving escalations, and advising on change management and program governance.
Lead post-sales transformation for strategic accounts, aligning ServiceNow solutions with customer goals and partnering with senior executives to deliver business outcomes and platform value. Coordinate with account teams and internal partners to manage risks, drive adoption and renewals, establish success metrics, and advance customer transformation initiatives.
Lead complex transformations for strategic customers, aligning ServiceNow teams and delivery with customer objectives, governance, and long-term platform value. Advise senior executives, drive adoption and retention, identify risks and services opportunities, and support customer satisfaction, renewals, and account growth.
Lead and develop a team of sales executives to grow new business, manage territories and quotas, and achieve quarterly and annual sales goals. Set regional sales strategy, oversee forecasting and pipeline accuracy, support major customer opportunities, and build strong relationships with customers, internal teams, and partners.
Set product strategy for enterprise search, retrieval-augmented generation, and question-answering capabilities, and guide cross-functional teams in delivering scalable, customer-focused AI search experiences. Lead and mentor a team of product managers, drive adoption across the platform, and measure product performance and business impact.
Lead application security across Armis products, embedding security into the software development lifecycle through architecture reviews, threat modeling, and automated security testing. Integrate application vulnerabilities into VIPR workflows, prioritize and track remediation using asset and business context, and enable engineering teams through secure coding guidance, training, and compliance support.
Lead and develop a team of Sales Executives to grow new business, set regional sales strategy, manage territories and quotas, and achieve quarterly and annual revenue goals. Oversee forecasting and pipeline accuracy, support customer and executive relationships, and collaborate with internal teams and partners to retain and grow accounts.
Build and maintain scalable engineering infrastructure for AI-powered content creation, including automation pipelines, AI tooling, LLM integrations, and systems connecting knowledge platforms. Own product features from design through implementation, testing, and delivery, while promoting engineering best practices and mentoring colleagues.
Provide expert technical leadership for complex customer engagements involving Armis Centrix in industrial environments, including troubleshooting, architecture design, monitoring strategy, and OT maturity improvements. Partner with customers and internal teams to improve outcomes, mentor Customer Success staff, develop reusable technical guidance, and relay customer needs to Product Management and Engineering.
Lead the vulnerability and detection lifecycle, integrating threat intelligence, exploit data, and asset context to prioritize risks and coordinate remediation across customer environments. Develop automation, risk models, dashboards, and executive reports, while partnering with internal teams and delivering customer and staff enablement.
The Senior Staff Content Portfolio Manager owns the collection, analysis, publication, and maintenance of product insights for the ServiceNow implementer community. This role involves collaborating with cross-functional teams to drive product adoption and ensure high-quality implementation guidance.
The VP of Product Strategy will define and defend the multi-year strategic position for Technology Workflows, influencing product roadmaps and business direction through cross-functional partnership. This role involves shaping pricing and packaging, evaluating inorganic growth opportunities, and serving as a key strategic advisor to senior leadership.
The SEC & ESG Reporting Manager will oversee the SEC reporting process, including Form 10-Q, 10-K, and 8-K filings, while ensuring compliance with US GAAP. Additionally, the role involves leading CSRD-readiness projects and collaborating with sustainability teams on ESG regulatory reporting.
You will own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. This involves developing differentiated strategies, building sales enablement assets, and driving co-innovation plays to increase pipeline and revenue.
The Partner Technical Architect serves as the primary strategic interface for global partners, driving growth through pre-sales technical excellence and AI-first solution strategy. They lead joint business planning, technical discovery, and co-innovation initiatives to align partner offerings with enterprise workflows and business outcomes.
You will drive new business sales revenue through a SaaS license model by executing account and territory planning. Additionally, you will build and maintain relationships with C-suite executives while orchestrating internal teams to deliver tailored IT solutions.
You will own the end-to-end technical relationship with enterprise customers, designing and implementing high-impact AI solutions on the Moveworks Platform. This involves serving as a primary technical advisor, building secure integrations, and collaborating with internal engineering teams to influence product evolution.
The Senior Director will lead the operational engine for the Customer Excellence Group in EMEA, driving strategy, planning, and execution to ensure customer success. This role involves managing performance metrics, resource allocation, and fostering cross-functional partnerships to support business growth.
The Senior Manager, Platform Architects leads a team to provide high-quality advisory services and technical leadership for ServiceNow customers. They are responsible for workforce transformation, driving best-in-class execution, and ensuring measurable business outcomes through effective platform architecture.
Lead the design and delivery of complex cloud-native components and services while acting as a technical lead for major initiatives. Mentor junior engineers and ensure engineering excellence through code reviews, design reviews, and technical guidance.
Lead the design and delivery of complex cloud-native platform components while acting as a technical lead for major initiatives. Maintain a hands-on presence in development and mentor junior engineers to ensure engineering excellence and architectural alignment.
The Customer Success Executive leads post-sales transformation strategies for high-value accounts to drive business outcomes and platform adoption. They act as a trusted advisor to C-level executives, mitigating risks and fostering long-term value realization through strategic alignment.
You will be responsible for building and scaling the Moveworks AI cloud infrastructure and developer platform. This role involves collaborating with cross-functional teams to design, manage, and automate cloud infrastructure while ensuring security, scalability, and performance.
The Head of Content Design will lead the content design function, developing and executing strategy across ServiceNow’s AI-native products and platforms. This role involves mentoring a team, establishing design standards, and collaborating with Product, UX, and Engineering to drive user comprehension and task success.
The Partner Technical Architect serves as the primary strategic interface for global partners, driving growth through pre-sales technical excellence and AI-first solution strategy. They lead joint business planning, technical discovery, and co-innovation initiatives to align partner offerings with high-value industry workflows.
Responsible for building and scaling the Moveworks AI cloud infrastructure and developer platform while collaborating with cross-functional teams. You will design, manage, and automate cloud infrastructure across multiple regions to ensure security, scalability, and performance.
The consultant will partner with account executives to drive complex sales cycles by positioning Moveworks AI solutions and conducting technical discovery workshops. They are responsible for delivering value-based product demonstrations, building business cases, and managing proof-of-concept engagements to ensure successful customer outcomes.
You will lead research and engineering efforts across the full lifecycle of large language model development, including data curation, pretraining, and fine-tuning. You will collaborate with cross-functional teams to build scalable training pipelines and deliver high-impact AI solutions for enterprise customers.
The Monetization Strategy Manager will drive transformational growth initiatives by bridging the gap between product pricing and deal desk teams. They will translate market signals and complex data into actionable commercial strategies for senior executive leadership.
The Partner Manager is responsible for the health, performance, and go-to-market execution of the Wipro partnership. This role involves driving pipeline development, co-sell motions, and cross-functional collaboration to ensure strategic alignment and revenue growth.
The SRE will maintain and develop the reliability, scalability, and performance of the ServiceNow infrastructure through automation and proactive system design. They are responsible for providing sustainable resolutions to infrastructure issues and driving initiatives to reduce manual activity and incident MTTR.
The Senior Manager will lead a team of lifecycle marketing specialists to execute customer journeys, engagement campaigns, and retention initiatives. They will bridge strategy and execution by partnering with cross-functional teams to optimize performance and drive feature adoption.
You will drive development excellence across the software lifecycle, building high-quality, scalable features for the AI Search UX team. This includes implementing search-related UI components, managing analytics dashboards, and ensuring robust test automation.
You will be responsible for production database troubleshooting, performance analysis, and managing complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets. Additionally, you will develop observability tools and automation to prevent critical issues while mentoring engineers across operations and development teams.
The Services Account Executive is responsible for selling a portfolio of service offerings, including Impact, implementation services, and training, to drive customer adoption and business outcomes. They will proactively create new sales opportunities, manage the end-to-end forecasting process, and serve as a trusted advisor to customers regarding their digital transformation roadmap.
You will design and implement scalable data management strategies while ensuring efficient data lifecycle stewardship within the ServiceNow platform. Additionally, you will collaborate with cross-functional teams to optimize data performance and integrate AI-driven solutions for distributed systems.
Build and lead a team of sales executives to drive new business growth and execute regional sales strategies. Manage sales forecasts, mentor team members, and foster strong relationships with customers and internal stakeholders.
The Corporate Counsel will review and negotiate complex SaaS licensing and professional services agreements for public sector clients. They will also serve as a subject matter expert for government procurement regulations and collaborate with internal business units to protect company interests.
You will drive new business sales revenue through account planning, territory management, and field-based sales activities. You will also act as a trusted advisor to C-suite executives, orchestrating account strategies and leveraging internal resources to support IT roadmaps.
Lead a team of sales executives to drive new business growth and develop regional sales strategies. Manage accurate forecasting, mentor team members, and build strategic relationships with C-level stakeholders and partners.
The Services Account Executive is responsible for selling a portfolio of service offerings, including Impact, implementation services, and training, to drive customer adoption and business outcomes. They will proactively create new sales opportunities, manage the end-to-end forecasting process, and serve as a trusted advisor to enterprise customers.
The Product Management Director will own the multi-year vision and roadmap for native contact center and voice AI capabilities. They will act as the connective tissue between product, engineering, and go-to-market teams to deliver integrated, agentic customer engagement solutions.
The Principal Product Manager will own the product strategy and execution for Workforce Engagement Management (WEM) capabilities within the CRM omnichannel contact center domain. This includes defining AI-driven forecasting, real-time monitoring, and performance management workflows to improve agent and customer outcomes.
The Sales Enablement Manager will develop and execute strategic initiatives to enhance pipeline generation, sales execution, and deal closure for the cybersecurity team. This role involves hands-on creation of training programs, messaging frameworks, and cross-functional collaboration to drive measurable business impact.
The role manages the operational execution of the AMS partner portfolio and co-sell motion by aligning strategic partners with qualified account opportunities. It involves coordinating across sales, delivery, and operations to ensure partner commitments translate into measurable pipeline and customer outcomes.
You will design, build, and operate components of the Kubernetes platform while owning specific subsystems end-to-end. Additionally, you will contribute to incident investigation, on-call rotations, and the automation of platform services using Go.
The Principal Product Success Architect will drive customer outcomes and adoption strategy for ServiceNow's AI Control Tower solution. This role involves providing technical advisory, managing stakeholder relationships, and ensuring compliance with global AI governance frameworks.
The Senior Staff Product Manager will own the end-to-end product vision, strategy, and roadmap for AI-native conversational experiences across the ServiceNow platform. They will drive execution across cross-functional teams and establish themselves as a thought leader in conversational AI strategy.
The Senior Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will act as a business liaison between the customer and internal cross-functional teams while providing technical recommendations to improve security posture.
You will manage two pods of enterprise customers through the full lifecycle of building voice AI agents, from initial shadowing to production go-live. Additionally, you will develop the tooling, analytics, and evaluation frameworks that improve the quality and scalability of voice agents across the platform.
You will lead a pod of engineers to build and deploy autonomous voice agents for enterprise customers while managing the full product lifecycle. Additionally, you will own the evaluation and experimentation of speech models to drive platform-wide improvements and industry-specific product strategies.
You will manage two pods of engineers to build and deploy autonomous voice agents for enterprise customers throughout the full product lifecycle. Additionally, you will develop the infrastructure, evaluation frameworks, and analytics tooling to improve voice agent performance and scalability.
The Director of SRE will lead a global organization to modernize the production platform toward a cloud-agnostic, cloud-ready model. They will define reliability strategies, establish service standards, and drive the adoption of AI-enabled operations and automation across the engineering lifecycle.
The Senior Staff Cloud FinOps Analyst will lead enterprise-scale cloud financial optimization across multi-cloud environments and private infrastructure. They will partner with engineering, finance, and product teams to drive governance, rate optimization, and AI-powered cost visibility.
The Principal Platform Architect provides technical advisory services to help customers establish a robust foundation on the ServiceNow platform. They are responsible for designing architectural blueprints, managing technical governance, and ensuring platform health to drive successful digital transformation outcomes.
You will define and drive the end-to-end architecture for the platform managing customer licensing, metering, and billing. Additionally, you will lead technical strategy for AI-driven products and ensure system reliability across interconnected teams.
You will be responsible for the full software development lifecycle, including design, implementation, testing, and delivery of software asset management products. You will also collaborate with product managers and architects to build scalable code and mentor team members.
The Staff Solution Designer will bridge business stakeholders and technical teams to design and deliver scalable finance planning and forecasting solutions. They will lead discovery sessions, translate requirements into functional designs, and support end-to-end delivery of finance technology initiatives.
Build and lead a team of sales executives to drive new business growth and develop regional sales strategies. Manage sales forecasts, mentor team members, and cultivate strategic relationships with C-level stakeholders and partners.
Drive new business sales revenue for the OT/Cyber-Physical Systems portfolio within state and local government accounts. Build and lead account strategies while fostering relationships with key OT and cybersecurity stakeholders.
The Director of Technical Accounting will lead the technical accounting team, managing complex accounting matters, M&A purchase accounting, and SEC reporting. They will also act as a key business partner to cross-functional teams while driving process improvements and implementing AI initiatives.
You will drive new business sales revenue by developing relationships with C-suite personas and orchestrating account strategies. You will act as a trusted advisor to customers, helping them navigate their cyber security roadmaps while leading virtual teams.
You will drive new business sales revenue through strategic account planning and field-based sales activities within a defined territory. You will also orchestrate account strategies by collaborating with internal teams and building trusted relationships with C-suite executives.
Lead and mentor a team of pre-sales Solution Consultants to drive technical solutions and support the sales process. Collaborate with sales and product teams to align technical offerings with customer needs and drive revenue growth.
Develop and execute strategic technical enablement initiatives to improve customer adoption, retention, and account expansion for post-sales teams. This includes creating technical training content, leading live workshops, and managing onboarding programs for technical customer-facing roles.
Partner with sales teams to lead technical discovery, solution design, and customer validation for complex security and identity challenges. Deliver compelling technical demonstrations and support proof-of-value engagements to translate technical capabilities into measurable business outcomes.
The New Logo Account Executive is responsible for identifying and closing new business opportunities within a defined territory to achieve revenue growth targets. They will develop strategic account plans, leverage partner ecosystems, and orchestrate the transition of new customers to the account management team post-sale.
The Principal Software Engineer will define technical strategy and architecture for next-generation developer platforms and AI-powered engineering solutions. They will lead cross-team architectural initiatives, mentor senior engineers, and drive innovation in intelligent automation and software delivery.
The Senior Director will lead the strategic vision and execution of lifecycle marketing to drive customer activation, engagement, and retention. They will architect an AI-driven engagement model and partner with cross-functional teams to ensure end-to-end alignment across the customer journey.
The CRM Account Executive will drive the adoption of AI-powered CRM solutions within major financial institutions to facilitate enterprise-wide digital transformation. They will manage territory strategy, prospect new opportunities, and act as a subject matter expert to enable account teams in closing complex sales.
Partner with sales to lead technical discovery, solution design, and customer validation for complex security and identity challenges. Deliver compelling technical demonstrations and support proof-of-value engagements to translate technical capabilities into measurable business outcomes.
The Senior Customer Success Manager is responsible for the end-to-end success, health, and commercial outcomes of a portfolio of strategic enterprise customers. This role involves building trusted advisor relationships with senior stakeholders and orchestrating internal resources to drive platform adoption and business value.
The Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will serve as a business liaison between the customer and internal cross-functional teams while providing technical recommendations to improve security posture.
The Partner Manager is responsible for the health, performance, and strategy of assigned partners, focusing on pipeline development and market expansion. They drive co-sell motions and collaborate with field sales and technical advisors to ensure successful customer engagements and revenue growth.
You will design and drive innovative solutions for the ServiceNow SOM system by managing the product roadmap and gathering requirements. You will also collaborate with cross-functional teams to execute go-to-market strategies while ensuring AI is integrated into the end-user experience.
You will drive new business sales revenue for a SaaS license model through strategic account and territory planning. This role involves building relationships with C-suite executives and orchestrating virtual teams to deliver IT solutions.
The Senior Staff Product Manager will own the vision, strategy, and execution of a new AI tool suite designed to identify high-ROI agentic workflows and assess data readiness. This role involves building tools for field teams, driving product adoption, and synthesizing complex technical requirements into clear executive-level roadmaps.
You will own a major subsystem of an exploitability engine end-to-end, including its design, delivery, and quality. You will also provide technical direction to engineers and partner with cross-functional teams to turn customer problems into robust subsystem designs.
You will build and operate cloud-native engineering platforms to enhance software validation, release qualification, and operational readiness. The role involves leading Kubernetes-based platform evolution and partnering with engineering teams to implement automation-first reliability practices.
The Director will lead the Data & Storage Reliability Engineering organization to improve platform resilience, scalability, and observability across ServiceNow's infrastructure. They are responsible for building high-performing teams, defining engineering priorities, and driving systemic improvements to reduce operational risk and enhance customer experience.
The role involves partnering with product managers and engineers to create technical documentation, tutorials, and best practices for platform development. You will also contribute to content strategy and evolve documentation processes while gaining hands-on experience with the platform's technologies.
Design, build, and operate cloud-native engineering platforms to improve release confidence and production readiness. Partner with engineering teams to implement automation, observability, and reliability signals across CI/CD workflows.
You will lead enterprise-scale cloud architecture initiatives across private, sovereign, and public cloud environments to ensure optimal performance and security. Additionally, you will evaluate emerging technologies and drive hardware enhancements while serving as a top-tier escalation point for complex infrastructure issues.
You will design, develop, and maintain scalable backend services while collaborating with cross-functional teams to build secure product features. Additionally, you will implement logging and monitoring systems to ensure platform performance, reliability, and regulatory compliance.
You will drive new business revenue through strategic account planning and field-based sales activities within a defined territory. You will also orchestrate account strategies by leading virtual teams and building trusted relationships with C-suite executives.
You will manage executive relationships for large High Tech accounts and lead virtual teams to deliver ServiceNow solutions. The role involves developing strategic roadmaps and achieving financial targets for licenses, renewals, and professional services.
The consultant will provide solution leadership and expertise to support customers during sales engagements by leveraging Integrated Risk Management solutions. They are responsible for creating innovative solutions, configuring environments to address business requirements, and collaborating with product teams to enhance platform capabilities.
The COO will act as the primary deputy to the SVP of EMEA South, driving business performance and overseeing strategic planning across the region. They will also build senior relationships with customer executives and champion talent development while ensuring the execution of regional and global initiatives.
Drive revenue growth for Finance, Procurement, and Legal Workflow solutions by identifying opportunities and leading strategic discovery sessions. Partner with enterprise sales teams to deliver impactful demonstrations and establish trusted relationships with executive stakeholders.
Lead the operational execution of pricing proposals and new commercial models from approval through implementation. Collaborate with cross-functional teams and IT partners to translate business requirements into effective system configurations and processes.
The Customer Success Executive leads post-sales transformation strategies to drive customer value and ensure long-term adoption of ServiceNow solutions. They act as a trusted advisor to C-level executives, mitigating risks and aligning business outcomes with organizational goals.
The Solution Consultant will lead technical demonstrations, proof-of-value deployments, and training sessions for prospects. They will also collaborate with sales teams to address customer needs and develop new use cases for the platform.
The Solution Consultant will lead technical demonstrations, proof-of-value deployments, and training sessions for the Armis platform. They will also collaborate with sales teams to address prospect needs and develop documentation for complex cyber security solutions.
You will drive new business sales revenue through a SaaS license model by developing account strategies and managing relationships with C-suite personas. You will also orchestrate a virtual team of specialists and partners to align ServiceNow solutions with customer IT roadmaps.
Define and drive the product strategy for enterprise search, retrieval-augmented generation, and conversational AI capabilities. Lead a team of product managers while partnering with engineering and design to deliver scalable, user-centric search solutions.
The Solution Architect will define and govern enterprise-wide ServiceNow architectures while providing strategic advisory leadership to complex customer portfolios. They will also mentor delivery teams and collaborate with product management to align platform roadmaps with business strategy.
Lead the end-to-end research lifecycle for AI-driven products, from discovery to design validation and customer adoption. Partner with product managers and designers to provide strategic insights that influence product direction and feature development.
You will design and build core platform APIs for security data retrieval, risk scoring, and entity resolution while managing asynchronous data pipelines. Additionally, you will own platform workstreams from scoping through delivery and collaborate with cross-functional teams to integrate security data sources.
You will own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. This involves developing differentiated messaging, driving field enablement, and building repeatable co-innovation plays to accelerate pipeline and revenue.
The role serves as the creative authority for the EMEA region, setting the creative ambition and protecting the ServiceNow brand identity across all regional marketing. You will collaborate with global and regional teams to translate business priorities into compelling creative strategies while overseeing quality across events, campaigns, and digital channels.
You will manage and mentor a team of designers while driving the UX vision and execution for a platform focused on workplace productivity and analytics. You will collaborate cross-functionally to translate complex business problems into clear, user-centric design requirements and roadmaps.
Lead and manage a team of designers to deliver high-quality UX experiences across a portfolio of IT Service Management products. Collaborate closely with product and engineering teams to integrate AI and mobile technologies into the product roadmap while ensuring a cohesive user experience.
The role involves owning the end-to-end content strategy and delivery for flagship events like Knowledge and the AI Summit series. It also requires establishing content governance standards and driving cross-functional alignment to ensure a cohesive narrative across all event experiences.
The role involves owning the end-to-end content strategy and delivery for flagship events like Knowledge and the AI Summit series. It requires establishing content governance standards and partnering with cross-functional teams to ensure a cohesive and consistent narrative across all event experiences.
The manager will oversee team development, project prioritization, and performance reviews while driving automation to improve infrastructure reliability. They will also act as a crisis manager and provide support to partner teams to ensure sustainable solutions and continuous process improvement.
Manage a team of Solution Sales Executives to drive new business growth within the enterprise manufacturing sector. Develop territory strategies, coach team members, and act as a subject matter expert in C-level meetings to close opportunities.
The Senior Enterprise Account Executive will drive market success for ServiceNow’s security solutions by developing and closing complex enterprise software deals. This role involves building a robust pipeline, fostering C-suite relationships, and collaborating with internal teams to deliver tailored business value.
The Director of Industry Marketing will define the go-to-market strategy and positioning for the Insurance industry, creating narratives that map AI-driven solutions to business outcomes. They will lead a cross-functional team to develop marketing assets, drive pipeline, and ensure field enablement for strategic accounts.
The Director of Customer Excellence Product Marketing will define the market narrative, positioning, and go-to-market strategy for the Customer Excellence portfolio. They will also establish scalable operating models and feedback loops to align cross-functional teams across Product, Sales, and Services.
You will drive new business sales revenue through a SaaS license model by executing account and territory planning. You will also build relationships with C-suite executives and orchestrate cross-functional teams to deliver comprehensive security and risk solutions.
You will drive new business revenue through a SaaS license model by executing account and territory planning strategies. You will also build and maintain relationships with C-suite executives while orchestrating internal teams to deliver comprehensive security and AI solutions.
You will own an AI-native product portfolio end-to-end, from problem definition and prototyping to launch and performance monitoring in production. You will work embedded with enterprise customers to build and tune AI agents against real-world data and edge cases.
The role involves driving commercial outcomes, retention, and expansion for high-value manufacturing accounts by acting as a strategic advisor to C-suite leaders. You will orchestrate cross-functional teams to ensure platform adoption, manage account health, and translate enterprise priorities into measurable business outcomes.
Lead the design and delivery of key digital properties including Product Documentation and ServiceNow University while shaping the integrated end-user experience. Collaborate with product management and engineering to define product strategy and implement a cohesive, scalable UX architecture across the portal ecosystem.
The Solution Architect will serve as a technical consultant to support customers in developing enterprise Business Intelligence and analytical solutions. Responsibilities include onboarding, mentoring, solution development, and assisting clients with platform setup and data integration.
The Success Advocate will manage a portfolio of customers to drive product adoption, ensure technical health, and help them achieve business outcomes. They will also collaborate with internal teams to resolve escalated issues and implement best practices for maximum value realization.
The Senior Customer Success Manager is responsible for the end-to-end success, health, and commercial outcomes of a portfolio of strategic enterprise customers. This role involves building executive-level relationships, driving platform adoption, managing renewals, and orchestrating cross-functional teams to ensure realized business value.
The manager will lead the demonstration capability and strategy for the Solution Consulting organization, focusing on coaching early-career consultants. They will also develop repeatable processes and video asset libraries to enhance pipeline generation and field effectiveness.
The Director of UX Research will lead the Security and Risk Workflows research team, setting the strategic research roadmap and fostering a culture of psychological safety. They will collaborate with cross-functional leaders to translate user insights into product strategies and represent the India research organization on a global scale.
The Principal Product Designer will lead the design strategy for Sales CRM, focusing on AI-native quoting flows and conversational selling experiences. This role involves owning end-to-end design for complex product areas while collaborating closely with engineering and product management to shape the future of the platform.
The Senior Staff Inbound Product Manager will own the roadmap, vision, and requirements for conversational AI features while driving product strategy to support revenue growth. They will collaborate with engineering and design teams to deliver high-quality AI-native solutions and ensure effective end-to-end customer experiences.
The role involves assessing ServiceNow instance configurations against security baselines to identify and remediate security risks. You will also triage and validate customer-reported security findings while driving systemic improvements to instance-level security posture.
Lead large, cross-product initiatives to deliver innovative, AI-native security experiences that transform user workflows. Provide strategic direction and leadership while collaborating with multidisciplinary teams to simplify complex security operations.
The Business Process Analyst will manage partner onboarding, support partner queries, and handle incident requests through various communication channels. They will also act as a liaison between internal teams while maintaining process documentation and performing user acceptance testing.
Manage a team of Moveworks Solution Sales Executives to drive new business growth within the Enterprise Manufacturing territory. Develop and execute sales strategies while coaching team members to meet quarterly and annual revenue goals.
The Sales Enablement Manager will drive the success of pre-sales teams by developing strategic initiatives to enhance pipeline generation and sales execution. They will also lead the evolution of sales messaging frameworks and ensure consistent, value-driven narratives across all customer interactions.
Lead the architecture and technical direction for workflow and automation engines to support AI-native, agentic workflows at scale. Drive hands-on prototyping and cross-team collaboration to ensure long-term platform durability and performance.
The Senior Staff IAM Software Engineer will lead the development of CI/CD pipelines and manage enterprise-scale identity platform integrations. They will also mentor junior engineers and apply data analytics to optimize identity governance and access intelligence.
The Senior Staff IAM Software Engineer will lead the development of CI/CD pipelines and manage enterprise-scale identity platform integrations. They will also mentor junior engineers and apply data analytics to improve identity governance and access intelligence.
The Senior Director of Portfolio Naming will define and lead the long-term strategy, governance, and operating model for naming across ServiceNow's expanding product portfolio. This role involves partnering with cross-functional teams to ensure naming clarity, consistency, and commercial impact while building a scalable enterprise capability.
The Director of Insights & Measurement will lead the Measurement & Modeling team to define product measurement strategies and drive strategic product decisions. They will foster cross-functional collaboration to align product quality and user experience with company-level outcomes using advanced AI capabilities.
The Platform Architect acts as a trusted advisor to help customers establish a strong technical foundation and design solutions that drive business outcomes on the ServiceNow platform. This role involves translating business objectives into architectural blueprints and guiding stakeholders through implementation decision points without performing direct configuration.
Design and develop scalable, maintainable software components for data access and database management. Collaborate with product managers to translate requirements into architected solutions while integrating automated testing into development workflows.
The Principal Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will act as a business liaison between the customer and internal cross-functional teams while providing technical recommendations to improve security posture.
You will architect and deploy high-impact AI solutions for federal customers while managing the full lifecycle from design to launch. Additionally, you will serve as a strategic advisor to federal stakeholders, ensuring technical success and integrating the platform with enterprise systems.
The Principal AI Platform Engineer will lead a team of Forward Deployed Engineers to design, build, and operate autonomous intelligence systems and agentic AI solutions. They are responsible for translating customer use cases into precise specifications, engineering reliable context for AI models, and ensuring the security and performance of production software.
The role involves developing user-centered AI product strategies and overseeing operational initiatives such as budgeting, hiring, and performance tracking. You will collaborate with cross-functional teams to ensure alignment on product goals and conduct market assessments to drive growth.
Lead services delivery execution for Security and Risk customers across the Americas while managing senior-level technical and business process consultants. Drive strategic initiatives, foster executive relationships, and ensure high-quality delivery and customer value realization.
The role involves managing high-value manufacturing accounts to drive commercial growth, platform adoption, and long-term digital transformation. You will act as a strategic advisor to C-suite executives, mapping enterprise priorities to ServiceNow roadmaps and ensuring measurable business outcomes.
You will architect, build, and operate production-grade agentic AI systems that reason over enterprise data and execute mission-critical identity security actions. You will also lead technical initiatives, raise the engineering bar through code reviews, and mentor team members on production AI practices.
Lead enterprise-wide reliability and infrastructure projects while architecting scalable solutions for cloud and SaaS environments. Collaborate cross-functionally to drive technical innovation, manage incident responses, and provide expert technical guidance to enterprise customers.
The Global Partner Manager will lead co-sell and co-delivery strategies within a regional territory to drive new business and accelerate digital transformation. They are responsible for developing joint go-to-market plans and ensuring operational governance with partners to achieve sales quotas.
The Global Head Asset Management GTM Lead will drive go-to-market strategies for the AM product portfolio to accelerate business growth and customer engagement. This role involves collaborating with sales, product, and marketing teams to design prioritized sales plays and ensure consistent field enablement across global regions.
The consultant will lead technical demonstrations, proof-of-value deployments, and training sessions for the Armis platform. They will collaborate with prospects and internal teams to develop new use cases and provide technical support throughout the sales process.
The role involves managing regional ARR planning, overseeing portfolio performance, and mentoring technical customer success managers. You will also standardize customer engagement narratives and coordinate cross-functional risk mitigation strategies.
The Sr Pricing Manager will lead day-to-day pricing operations, serving as a trusted advisor to the field on pricing models and policies. They are responsible for driving business model innovation, managing pricing governance, and ensuring operational readiness for product launches.
Partner with Sales to lead technical discovery, solution design, and customer validation activities for complex security and identity challenges. Deliver compelling technical demonstrations and support proof-of-value engagements to translate technical capabilities into measurable business outcomes.
The Senior Principal Solution Architect will lead pre-sales activities, solution scoping, and architectural design for ServiceNow's Risk, Security, and OT management solutions. They will act as a strategic advisor to customers and partners, ensuring successful implementation and alignment with industry governance standards.
The consultant will provide solution leadership and expertise to support customers during sales engagements by leveraging Integrated Risk Management solutions. They are responsible for configuring solution environments, developing sales campaigns, and collaborating with product teams to enhance platform capabilities.
The Global Partner Manager will lead go-to-market alignment and co-innovation initiatives to expand the partner's practice area for the Autonomous Workforce. They are responsible for executing global partner account plans, driving revenue growth, and ensuring operational consistency across regional teams.
The Senior Consultant will develop value-based models to articulate the business impact of ServiceNow products across various industries. They will also collaborate with cross-functional teams to support go-to-market strategies and design value-driven content and tools.
The role involves building, configuring, and managing applications and workflows to optimize enterprise environments. You will design scalable software solutions while partnering with cross-functional teams to deliver high-quality, customer-focused features.
You will drive new business sales revenue through a SaaS license model by executing territory and account planning strategies. This role involves building relationships with C-suite executives and orchestrating virtual teams to deliver IT solutions.
The Solution Architect will lead pre-sales activities, solution scoping, and technical architecture design for ServiceNow's Operations Technology Management solutions. They will also act as a lead engagement member, providing architectural guidance and mentoring delivery teams to ensure successful customer outcomes.
The Senior Manager will lead the 401(k) and financial wellbeing strategy while managing benefits design and delivery across the Americas. They will collaborate with cross-functional teams to drive program optimization, vendor partnerships, and compliance with regional regulations.
Lead the orchestration and remediation of critical security incidents while managing communications with executive stakeholders. Develop and maintain incident response playbooks, procedures, and conduct scenario-based exercises to improve organizational readiness.
You will build solution-ready LLM-enabled applications by partnering with customers to identify high-value opportunities and deliver scalable AI solutions. You will also codify reusable assets and influence the platform roadmap through field-tested insights.
The Director will lead services delivery execution for Security and Risk customers across the Americas, managing senior-level consultants to drive strategic initiatives. They will partner with cross-functional teams to implement AI-powered security automation and ensure high-quality customer outcomes.
You will build and deploy production-ready, LLM-enabled applications while partnering with strategic customers to solve mission-critical challenges. Additionally, you will codify reusable patterns and SDKs to accelerate future AI engagements across the enterprise.
The Associate Creative Director of Motion Design will lead end-to-end motion design projects for major brand initiatives and events while defining the brand's motion language. They will also mentor team members, manage external agencies, and integrate AI-driven tools to enhance creative workflows.
Lead services delivery execution for Security and Risk customers across the US and Canada while managing a team of senior technical and business process consultants. Drive strategic initiatives, expand the ServiceNow security footprint, and foster executive relationships to ensure customer success and revenue growth.
The role involves creating a self-service customer experience and managing the Training @ Scale roadmap in collaboration with IT and curriculum development teams. You will also design feedback loops to drive innovation and contribute to revenue models that align with corporate goals.
Lead and manage business operations for the global Sales function, including executive-level special projects and cross-functional collaboration. Drive operational excellence, monitor KPIs, and ensure alignment of strategies across the organization.
Define and lead the product vision, strategy, and roadmap for the AI-native experience platform while driving adoption across the company's product portfolio. Partner with executive leadership across engineering, design, and research to establish platform standards and deliver cohesive, enterprise-grade AI experiences.
Lead a global team of solutions architects to define the architecture, technology stack, and integration points for enterprise systems and platforms. Drive alignment between solution design and business requirements while managing vendor evaluations and cross-functional execution.
The Customer Success Manager will oversee a portfolio of customers to drive product adoption, value realization, and business outcomes. They will act as a trusted advisor to executive sponsors and collaborate cross-functionally to translate business needs into effective solutions.
You will drive new business sales revenue within the SLED sector by executing account and territory planning strategies. You will also act as a trusted advisor to C-suite stakeholders, orchestrating internal teams to deliver comprehensive cybersecurity and AI-driven solutions.
Provide senior technical strategy and architecture expertise to partners to accelerate solution co-creation and commercial success. Lead technical workshops, develop reusable practice assets, and mentor partner teams on positioning and competitive differentiation.
Lead a cross-functional team to develop and execute integrated, digital-first creative campaigns that build brand awareness and generate demand. Translate complex technical platform and AI capabilities into compelling narratives that resonate with both technical and business stakeholders.
You will be responsible for architecting and deploying high-impact AI solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. This role involves full-stack ownership of the delivery lifecycle, from initial solution design to integration and ongoing product tuning.
Serve as the primary technical authority for Operational Technology (OT) to enable customers and partners in maximizing the value of the Armis platform. Lead complex technical investigations, design scalable architectural solutions, and act as a trusted advisor for high-stakes customer engagements.
The role involves leading the application security program and integrating vulnerability management into the VIPR framework across all products. You will collaborate with engineering teams to automate security pipelines and ensure secure design practices throughout the software development lifecycle.
You will lead the end-to-end vulnerability and detection lifecycle, integrating threat intelligence and asset context to drive data-backed security decisions. Additionally, you will automate vulnerability scoring and reporting pipelines while partnering with cross-functional teams to improve remediation metrics.
You will lead and advise on strategic pricing and packaging recommendations to drive growth for the ServiceNow portfolio. This involves working cross-functionally to align monetization strategies with the product roadmap and conducting periodic reviews of price realization.
The Manager will oversee team management, career development, and project prioritization while driving a culture of automation and infrastructure reliability. They will also act as a crisis manager to orchestrate sustainable solutions and support the onboarding of new technologies and team members.
You will lead the design of complex information architectures and content navigation systems across diverse platforms. The role involves collaborating with engineering and product management to create cohesive, AI-native user experiences.
The Principal Technical Consultant will lead customer design workshops and configure the ServiceNow platform to drive business outcomes. They are responsible for delivering technical solutions, managing integration components, and providing oversight for project delivery teams.
The consultant will lead technical demonstrations, proof-of-value installations, and training sessions for the Armis platform. They will also collaborate with sales teams to address prospect needs and develop new use cases for internal and external stakeholders.
You will own the end-to-end technical relationship with enterprise customers, designing and implementing high-impact AI solutions on the Moveworks Platform. This involves collaborating with internal engineering teams and customer stakeholders to architect secure integrations and drive strategic AI roadmaps.
You will own the vision, strategy, and roadmap for the AI Security Governance Program, architecting and deploying controls across enterprise and platform AI tracks. You will drive the shift from manual security operations to AI-automated workflows while authoring risk narratives for executive and board-level audiences.
The Senior Principal Platform Architect provides technical advisory services to help customers establish a robust foundation on the ServiceNow platform. They are responsible for designing architectural blueprints, managing technical governance, and guiding cross-functional teams to ensure successful digital transformation outcomes.
The Director will lead and scale the North American GSI partnership strategy for ServiceNow Cyber and Risk, managing a team of partner managers to drive joint pipeline and revenue. They will serve as an executive sponsor, building deep relationships with GSI practice leaders and ensuring alignment between product, sales, and partner delivery organizations.
You will build, configure, and manage applications and workflows that optimize physical and digital work environments within the ServiceNow ecosystem. Additionally, you will design scalable software solutions and mentor team members to foster a culture of technical excellence.
The Senior Platform Architect acts as an advisor to help customers build a technical foundation and design solutions on the ServiceNow platform. They are responsible for managing technical governance, aligning with leading practices, and guiding cross-functional teams to achieve digital transformation goals.
Partner with Sales to lead technical discovery, solution design, and customer validation for complex security and identity challenges. Deliver compelling technical demonstrations and serve as a trusted advisor to executive stakeholders throughout the sales cycle.
You will design, build, and scale identity and access management solutions across cloud infrastructure and internal systems. Additionally, you will drive IAM projects end-to-end, from defining requirements to operationalizing secure, automated access models.
You will partner with initial customers to drive product value and develop trusted advisor relationships with executive sponsors. Additionally, you will collaborate cross-functionally to translate business needs into solutions while driving adoption and growth.
You will drive new business revenue through SaaS license sales by developing account strategies and managing relationships with C-suite executives. You will orchestrate virtual teams and act as a trusted advisor to help customers align their IT roadmaps with ServiceNow solutions.
The role involves driving revenue growth for Finance, Procurement, and Legal workflow solutions by identifying opportunities and leading strategic discovery sessions. You will partner with enterprise sales teams to deliver impactful demonstrations and establish trusted relationships with executive stakeholders.
The Brand Strategist will develop and stress-test brand positioning, architecture, and competitive strategies across the ServiceNow portfolio. They will also conduct audience research and buyer insight analysis to inform strategic recommendations for leadership.
You will build and manage a Canadian-based sovereign cloud on Google Cloud while contributing to globally distributed infrastructure using code-defined solutions. The role involves developing new services, managing enterprise infrastructure at scale, and collaborating with SRE and networking teams to ensure environment stability.
The role involves defining digital product strategy, managing M&A digital integrations, and creating playbooks for product launches. You will partner with cross-functional teams to align digital experiences with business goals and ensure operational readiness.
You will build and own automated evidence collection pipelines and continuous control monitoring systems to replace manual compliance processes. You will also lead technical engagements with external auditors and define the compliance strategy for various regulatory frameworks.
The Sales Engineer will lead technical demonstrations, proof-of-value deployments, and training sessions to showcase the Armis platform. They will also collaborate with prospects to address technical needs and develop new use cases throughout the sales process.
The consultant will lead technical demonstrations, proof-of-value deployments, and training sessions to showcase the Armis platform to prospects. They will also collaborate with sales teams to develop use cases and provide technical support throughout the sales cycle.
The Director will own the strategy, design, and operation of a global community ecosystem to scale AI and technical readiness across customer-facing roles. They will build a self-sustaining system for practitioner expertise, partnering with leadership to ensure community programming aligns with role mandates and business goals.
Develop and execute the strategy for GSI, CSP, and technology partner ecosystems while managing a sales-oriented team to achieve KPIs. Serve as an executive sponsor for strategic partners and collaborate with internal leadership to ensure partner engagement and performance.
Lead the product vision and execution for autonomous AI agent products, operating as a builder who prototypes and ships new capabilities. Define platform primitives for orchestration, memory, and governance while driving adoption and measurable outcomes across enterprise workflows.
You will drive new business revenue through SaaS license sales by developing territory plans and managing relationships with C-suite executives. Additionally, you will orchestrate account strategies by leading virtual teams and providing expert advice on IT roadmaps.
You will drive new business sales revenue through SaaS licensing by executing account and territory planning strategies. You will also act as a trusted advisor to C-suite executives, orchestrating internal teams to align ServiceNow solutions with client IT roadmaps.
You will drive new business sales revenue through a SaaS license model by developing account strategies and managing C-suite relationships. You will also orchestrate virtual teams and act as a trusted advisor to help customers integrate AI into their IT roadmaps.
The Senior Platform Architect acts as an advisory lead to help customers establish a robust technical foundation and design solutions on the ServiceNow platform. You will engage with executive and technical teams to translate business goals into architectural blueprints and ensure long-term platform health.
The Senior Editor will shape and produce high-quality thought leadership content for the Workflow hub, acting as a strategist, storyteller, and operator. They will manage the editorial calendar, pitch original ideas, and collaborate with cross-functional teams to ensure content aligns with business priorities.
Lead executive relationship management and produce new business for ServiceNow's largest existing accounts in the strategic retail sector. Coordinate virtual teams across solution sales, consulting, and professional services to deliver strategic outcomes and achieve financial targets.
Define the portfolio-level narrative and GTM strategy for Autonomous IT, connecting various product lines into a single coherent category. Act as the primary voice for Autonomous IT with customers, analysts, and press while leading a team of product marketers.
Drive new business sales revenue through a SaaS license model using account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Serve as the subject matter expert for OT cyber visibility, architecture, and governance across complex ICS environments. Lead the deployment of security platforms and align network architecture with industry standards to reduce business risk.
Lead the integration of vulnerability discovery, prioritization, and response into a unified customer program across APJ/APAC. Own the end-to-end vulnerability lifecycle and develop the Armis Vulnerability Prioritization Model to guide customer risk posture.
Act as the primary technical authority and liaison between customers and internal Product/Engineering teams to resolve complex architectural challenges. Design advanced vulnerability prioritization models and create technical playbooks to enable the Customer Success organization.
Own the product strategy and execution for Action Fabric, focusing on the headless access layer for agentic AI platforms. Define consumption economics, pricing models, and telemetry frameworks to monetize platform actions through AI integration.
Drive long-term revenue growth in the EMEA region by leading the strategy and negotiation of complex, high-value strategic transactions exceeding $10M. Act as a deal expert and primary point of contact for strategic customers to accelerate sales cycles and optimize commercial structures.
Own the multi-year product strategy and roadmap for the ServiceNow SDK and Fluent APIs to enable agentic app development. Define the evolution of the SDK from an authoring tool to an operational surface for both human and AI agents.
Manage a portfolio of mid-market enterprise customers to drive adoption and value realization of the Moveworks AI Assistant. Act as a trusted advisor to executives, aligning AI solutions with strategic business outcomes and influencing product roadmaps.
Act as a technical and domain expert to support the Risk & Security sales team in driving new business through discovery workshops and product demonstrations. Collaborate with product management to provide feedback on enhancements and identify cross-product sales opportunities.
Lead security conversations and support sales teams by addressing customer inquiries and security questionnaires for cloud and AI solutions. Collaborate with internal teams to resolve security incidents, conduct postmortems, and propose structural design changes to improve the cloud security posture.
Lead and scale teams to build internal and customer-facing AI evaluation platforms and infrastructure. Define the strategy for benchmark design, automated scoring pipelines, and quality monitoring frameworks to ensure AI reliability and safety.
Oversee the market success of Moveworks products by supporting territory strategy and account use case targeting. Partner with account teams and customers to envision digital transformation value and coach sales staff on specialty solution knowledge.
The Solution Sales Manager oversees the market success of Moveworks products by supporting territory strategy and account use case targeting. They partner with account teams and customers to envision digital transformation value and coach sales staff on specialty solution knowledge.
The role involves designing and implementing high-impact AI agent solutions and secure integrations for enterprise customers on the Moveworks platform. It also requires acting as a technical advisor to customers and providing a feedback loop to the product and engineering teams.
The role involves designing and implementing high-impact AI agent solutions and secure integrations for enterprise customers. You will act as a technical advisor to customers while providing a feedback loop to the product and engineering teams to influence platform evolution.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Architect and build AI-native products and autonomous agentic systems for ITSM and ITOM portfolios. Lead technical strategy, validate hypotheses through prototyping, and establish architecture patterns to improve enterprise service operations.
Architect and develop core frameworks to enhance user experience and embed generative AI capabilities into the ServiceNow platform. Lead large-scale technical initiatives, drive architectural standards for data collection, and mentor other engineers.
The Platform Architect provides technical advisory to customers to establish a strong ServiceNow foundation and design solutions for long-term success. They are responsible for technical governance, instance health, and translating business goals into architectural blueprints.
The Senior Platform Architect provides technical advisory and architectural blueprints to help customers establish a strong ServiceNow foundation. They guide customers through digital transformation by managing technical governance, instance health, and aligning solutions with leading practices.
Act as the functional and technical expert to configure ServiceNow Platform products and drive customer business outcomes. Lead design workshops, develop integration components, and provide technical oversight for project delivery.
The Senior Platform Architect serves as a consultative advisor helping customers establish a technical foundation and design solutions on the ServiceNow platform. They are responsible for guiding technical governance, instance health, and translating business goals into architectural blueprints for long-term success.
Design and build an AI-driven defense framework to automate the SOC and incident response lifecycle using agentic AI and MCP systems. Architect a proactive threat hunting program and collaborate cross-functionally to ensure corporate systems are automation-ready.
The role involves designing and deploying high-impact AI Agent solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. You will act as a technical bridge between customers, product management, and engineering to drive product adoption and evolution.
The role involves designing and deploying high-impact AI Agent solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. It requires full-stack ownership of the delivery lifecycle and collaborating with product teams to influence the platform's evolution based on customer feedback.
The role involves acting as an architectural advisor to help customers establish a technical foundation and design solutions on the ServiceNow platform. Key duties include managing technical governance, reducing technical debt, and translating business goals into architectural blueprints.
The Senior Platform Architect serves as a technical advisor helping customers establish a foundation on the ServiceNow platform and design long-term solutions. They are responsible for managing technical governance, instance health, and translating business goals into architectural blueprints.
The role involves acting as an architectural advisor to help customers establish a technical foundation and design solutions on the ServiceNow platform. Responsibilities include managing technical governance, reducing technical debt, and translating business goals into architectural blueprints.
You will produce new business sales revenue from a SaaS license model through account planning and field-based sales activities. Develop relationships with C-suite personas and oversee client relationship mapping to orchestrate account strategies.
You will produce new business sales revenue from a SaaS license model through account and territory planning, researching prospects, and completing field-based sales activities. Develop relationships with C-suite personas and oversee client relationship mapping to orchestrate account strategies across a virtual team.
You will produce new business sales revenue from a SaaS license model through account and territory planning, researching prospects, and completing field-based sales activities. Develop relationships with C-suite personas and oversee client relationship mapping while orchestrating an account strategy across a virtual team.
The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the designated area. This includes building relationships with Mid-Market clients and achieving sales quotas through territory planning and field-based sales activities.
Lead the development of next-generation Observability applications and shape the vision and execution of observability for cloud-native systems. Mentor a high-performing engineering team and implement AI/ML-powered observability solutions.
Support execution of GTM programs that drive Hyperscaler pipeline generation and partner enablement. Prepare and maintain reporting and dashboards to provide visibility into program health and progress.
The Accessibility & AI Specialist will define and implement accessibility standards across internal applications and collaborate with cross-functional teams to integrate accessibility into the employee experience lifecycle. This role also involves leading initiatives to position the company as a leader in AI & Accessibility.
Define and deliver executive-level messaging and packaging for the Core Business Suite. Partner with enterprise sales to co-pitch the suite to CIOs and executive buyers, ensuring a compelling narrative is communicated.
The Product Marketing Director will build differentiated storytelling messaging and positioning to establish ServiceNow as a leader in enterprise security and AI governance. They will develop programs and content to support product launches and drive customer adoption while collaborating with various teams to refine the customer value proposition.
Lead a team driving business development initiatives to embed ServiceNow’s technologies into partner solutions. Engage with partners to create joint pipelines and ensure CRM and AI are integral to their business strategies.
Manage product development activities and oversee the daily activities of the development team. Collaborate with product management, design, support, and other development teams to create high-quality solutions.
The Customer Outcomes Technical Consultant is responsible for configuring the ServiceNow Platform to achieve customer outcomes. This role involves participating in workshops, delivering workflow solutions, and advising customers on platform capabilities.
The role involves defining and executing a multi-year AI-native network observability strategy and designing capabilities that leverage AI/ML for predictive and automated observability. The product manager will own the end-to-end product lifecycle, ensuring the observability platform evolves into a self-healing, compliance-assured solution.
The Senior Staff Product Manager will define and execute a multi-year AI-native network observability strategy, focusing on predictive and automated observability. This role involves designing AI/ML-powered telemetry pipelines and ensuring compliance-aware observability solutions for cloud environments.
Manage and exceed support KPIs and technical support metrics while leading a technical team. Drive incident management success and handle customer escalations by collaborating with cross-functional teams.
Manage and exceed support KPIs and technical support metrics while leading a technical team. Drive incident management success and handle customer escalations effectively.
