Lead an engineering team to develop AI-native cybersecurity products that automate threat detection, investigation, and response. Drive innovation by translating emerging AI technologies into scalable, production-grade enterprise solutions.
You will own a major subsystem of an exploitability engine end-to-end, including its design, delivery, and quality. You will also provide technical direction to engineers and partner with cross-functional teams to turn customer problems into robust subsystem designs.
The Senior Executive Assistant will manage complex calendars, travel arrangements, and expense reporting while supporting leadership with administrative tasks. They will also identify organizational needs and assist with the onboarding process for new hires.
The Autonomous IT Business Development Manager will drive the growth strategy for ServiceNow's Autonomous IT portfolio, focusing on AI-driven product adoption and market success. This role involves building cross-functional GTM strategies, managing pipeline growth, and acting as a sales evangelist to deliver customer value.
You will drive end-to-end product design solutions and create high-fidelity designs while collaborating with engineering and product management teams. The role involves developing innovative design solutions that transform work processes and participating in the full product development lifecycle.
You will drive the end-to-end design lifecycle from planning through implementation to ensure successful delivery of design objectives. Additionally, you will collaborate with cross-functional stakeholders to improve team cohesion and increase the efficiency of the product development organization.
You will build and operate cloud-native engineering platforms to enhance software validation, release qualification, and operational readiness. The role involves leading Kubernetes-based platform evolution and partnering with engineering teams to implement automation-first reliability practices.
The Director will lead the Data & Storage Reliability Engineering organization to improve platform resilience, scalability, and observability across ServiceNow's infrastructure. They are responsible for building high-performing teams, defining engineering priorities, and driving systemic improvements to reduce operational risk and enhance customer experience.
The role involves partnering with product managers and engineers to create technical documentation, tutorials, and best practices for platform development. You will also contribute to content strategy and evolve documentation processes while gaining hands-on experience with the platform's technologies.
The strategist owns lifecycle email strategy and deployment for high-complexity programs, including audience segmentation, campaign architecture, and KPI definition. They partner with cross-functional teams to align on content POV, volume, and cadence while utilizing AI-assisted tools to scale persona-level messaging.
The role involves leading digital M&A integration by unifying disparate systems and developing post-acquisition playbooks. Additionally, it requires defining horizontal launch strategies to showcase new products across the company's digital ecosystem.
The role involves leading digital M&A integration by unifying disparate systems and developing post-acquisition playbooks. Additionally, it requires defining horizontal product launch strategies to ensure consistent and high-quality digital experiences across the company's ecosystem.
Design, build, and operate cloud-native engineering platforms to improve release confidence and production readiness. Partner with engineering teams to implement automation, observability, and reliability signals across CI/CD workflows.
The Chief of Staff, Head of Marketing Strategy & Operations will lead the Office of the CMO, overseeing the operating model, planning rhythm, and performance systems to align strategy with execution. This role involves driving organizational focus, managing AI adoption, and partnering across departments to ensure marketing initiatives deliver measurable business outcomes.
You will lead enterprise-scale cloud architecture initiatives across private, sovereign, and public cloud environments to ensure optimal performance and security. Additionally, you will evaluate emerging technologies and drive hardware enhancements while serving as a top-tier escalation point for complex infrastructure issues.
You will design, develop, and maintain scalable backend services while collaborating with cross-functional teams to build secure product features. Additionally, you will implement logging and monitoring systems to ensure platform performance, reliability, and regulatory compliance.
The VP of HR will architect the talent and organizational strategy for the global GTM organization to support hyper-growth and AI-native selling models. This leader will partner with the President of GTM to translate commercial ambition into workforce reality while leading a globally distributed HRBP team.
The role involves managing end-to-end partner performance, including contractual obligations, milestones, and commercial negotiations for a $20M portfolio. Additionally, it focuses on building internal capabilities by coaching engineering managers on vendor administration and establishing governance frameworks.
The Director of Portfolio Storytelling will lead the creation of a coherent and differentiated narrative across the company's product portfolio, working closely with Product, Marketing, and Communications teams. This role involves shaping executive-level keynotes, managing major market moments, and scaling a messaging guild to ensure high-quality storytelling standards across the organization.
The role involves leading global partnership strategies and joint business planning to drive revenue growth through 'sell-to', 'sell-with', and 'sell-through' motions. You will act as a key advocate for the partnership internally while collaborating with sales teams to accelerate pipeline expansion and digital transformation for clients.
You will design and implement automation-first systems to drive infrastructure resilience, toil elimination, and auto-remediation across hybrid cloud environments. The role involves architecting SRE tooling, establishing SLO frameworks, and mentoring engineering teams on reliability patterns and incident response.
The Global Partner Manager is responsible for activating and expanding partner practice areas by aligning them with ServiceNow products and technologies. They will lead global go-to-market initiatives, manage partner account plans, and drive cross-geo alignment to ensure consistent execution and revenue growth.
Lead the Americas Customer Security team to serve as the primary security voice for customers and prospects while setting regional strategy. Manage executive-level security engagements and influence product direction by translating field feedback into actionable security improvements.
The Global Partner Manager is responsible for leading the global go-to-market alignment and co-innovation initiatives for the Autonomous Workforce practice area. They will own the global partner account plan, drive cross-geo alignment, and foster executive relationships to ensure consistent execution and revenue growth.
The strategist will own lifecycle email campaign architecture and deployment for high-complexity programs, ensuring alignment with integrated marketing and audience planning teams. They will define audience segmentation, content POV, and cadence plans while utilizing AI-assisted tools to scale persona-level messaging.
The strategist will own lifecycle email campaign architecture and deployment for high-complexity programs, ensuring alignment with integrated marketing and audience planning teams. They will define audience segmentation, content POV, and cadence plans while utilizing AI-assisted tools to scale persona-level messaging.
You will drive new business revenue through strategic account planning and field-based sales activities within a defined territory. You will also orchestrate account strategies by leading virtual teams and building trusted relationships with C-suite executives.
You will manage executive relationships for large High Tech accounts and lead virtual teams to deliver ServiceNow solutions. The role involves developing strategic roadmaps and achieving financial targets for licenses, renewals, and professional services.
The strategist will own lifecycle email strategy and deployment for high-complexity programs, including audience segmentation, campaign architecture, and KPI definition. They will partner with cross-functional teams to align on content POV, volume, and cadence while utilizing AI-assisted tools to scale persona-level messaging.
The Senior Lifecycle & Email Marketing Strategist manages end-to-end email campaign architecture and lifecycle strategy for high-complexity programs. They partner with cross-functional teams to define audience segmentation, content POV, and performance KPIs to drive business growth.
The consultant will provide solution leadership and expertise to support customers during sales engagements by leveraging Integrated Risk Management solutions. They are responsible for creating innovative solutions, configuring environments to address business requirements, and collaborating with product teams to enhance platform capabilities.
The Director of Sales Operations leads a team focused on commercial deal support, pricing strategy, and proposal development while personally engaging in high-impact enterprise opportunities. They are responsible for scaling commercial capabilities, establishing repeatable processes, and acting as a strategic partner to Sales leadership.
The COO will act as the primary deputy to the SVP of EMEA South, driving business performance and overseeing strategic planning across the region. They will also build senior relationships with customer executives and champion talent development while ensuring the execution of regional and global initiatives.
Drive revenue growth for Finance, Procurement, and Legal Workflow solutions by identifying opportunities and leading strategic discovery sessions. Partner with enterprise sales teams to deliver impactful demonstrations and establish trusted relationships with executive stakeholders.
Lead the operational execution of pricing proposals and new commercial models from approval through implementation. Collaborate with cross-functional teams and IT partners to translate business requirements into effective system configurations and processes.
The Customer Success Executive leads post-sales transformation strategies to drive customer value and ensure long-term adoption of ServiceNow solutions. They act as a trusted advisor to C-level executives, mitigating risks and aligning business outcomes with organizational goals.
The Principal Technical Program Manager will drive high-visibility, cross-functional strategic programs within the APEX organization to deliver critical business outcomes. They will leverage AI tools to synthesize intelligence, manage complex dependencies, and establish governance frameworks to ensure scalable program execution.
The Solution Consultant will lead technical demonstrations, proof-of-value deployments, and training sessions for prospects. They will also collaborate with sales teams to address customer needs and develop new use cases for the platform.
You will drive new business sales revenue through a SaaS license model by executing account and territory planning strategies. You will also build and maintain relationships with C-suite executives while orchestrating internal teams to deliver comprehensive IT solutions.
The AI Architect will drive the innovation, roadmap, and technical implementation of agentic AI solutions within the ServiceNow platform. They will provide technical advisory, lead enablement programs, and partner with cross-functional teams to ensure successful AI adoption and value realization.
The Solution Consultant will lead technical demonstrations, proof-of-value deployments, and training sessions for the Armis platform. They will also collaborate with sales teams to address prospect needs and develop documentation for complex cyber security solutions.
You will drive new business sales revenue through a SaaS license model by developing account strategies and managing relationships with C-suite personas. You will also orchestrate a virtual team of specialists and partners to align ServiceNow solutions with customer IT roadmaps.
The Solution Consultant will lead technical demonstrations, proof-of-value installations, and training sessions for prospects. They will also collaborate with sales teams to address customer needs and develop new use cases for the platform.
Define and drive the product strategy for enterprise search, retrieval-augmented generation, and conversational AI capabilities. Lead a team of product managers while partnering with engineering and design to deliver scalable, user-centric search solutions.
The Solution Architect will define and govern enterprise-wide ServiceNow architectures while providing strategic advisory leadership to complex customer portfolios. They will also mentor delivery teams and collaborate with product management to align platform roadmaps with business strategy.
The Partner Manager is responsible for the health, performance, and go-to-market execution of the partnership with Wipro. This role involves driving pipeline development, managing the partner lifecycle, and collaborating cross-functionally to ensure successful co-sell motions and customer delivery.
Lead the end-to-end research lifecycle for AI-driven products, from discovery to design validation and customer adoption. Partner with product managers and designers to provide strategic insights that influence product direction and feature development.
You will own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. This involves developing differentiated strategies, leading co-innovation plays, and building sales enablement content to drive pipeline and revenue.
You will design and build core platform APIs for security data retrieval, risk scoring, and entity resolution while managing asynchronous data pipelines. Additionally, you will own platform workstreams from scoping through delivery and collaborate with cross-functional teams to integrate security data sources.
The Partner Manager is responsible for the health, performance, and go-to-market execution of Governance, Risk, and Autonomous Workforce practices with partners. This role involves driving partner pipeline development, managing joint business planning, and collaborating cross-functionally to ensure effective partner activation.
Serve as a strategic advisor and storyteller for the President and CFO, shaping the company's financial narrative and executive communications strategy. Manage integrated communications across investor, analyst, and internal channels while ensuring alignment with corporate strategy and regulatory standards.
You will drive quality and development excellence across the software development lifecycle, building high-quality, scalable features for the AI Search UX team. This includes designing architecture, implementing search-related UI components, and maintaining comprehensive test automation frameworks.
You will own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. This involves developing differentiated messaging, driving field enablement, and building repeatable co-innovation plays to accelerate pipeline and revenue.
You will own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. This involves developing differentiated strategies, creating sales enablement assets, and driving co-innovation plays to increase pipeline and revenue.
The Senior Staff Inbound Product Manager will drive the roadmap for Cloud Security and AI Agent Security products while collaborating with engineering teams. They will act as the voice of the product to internal and external stakeholders to build consensus and deliver high-quality, customer-centric solutions.
The Solution Architect will serve as a trusted technical consultant, guiding enterprise customers through the implementation and adoption of the Pyramid platform. They will manage projects, develop data-driven solutions, and provide mentoring to ensure clients maximize their analytical capabilities and ROI.
The role serves as the creative authority for the EMEA region, setting the creative ambition and protecting the ServiceNow brand identity across all regional marketing. You will collaborate with global and regional teams to translate business priorities into compelling creative strategies while overseeing quality across events, campaigns, and digital channels.
The Sales Operations Manager will optimize sales processes, manage forecasting cadences, and lead territory and quota planning. They will also ensure CRM data hygiene and provide training to sales teams to drive regional growth.
You will manage and mentor a team of designers while driving the UX vision and execution for a platform focused on workplace productivity and analytics. You will collaborate cross-functionally to translate complex business problems into clear, user-centric design requirements and roadmaps.
Lead the design vision and strategy for the ITSM portfolio, integrating AI-native capabilities to redefine enterprise workflows. Mentor a team of 20+ designers while partnering with product and engineering leadership to drive large-scale design transformation.
Lead and manage a team of designers to deliver high-quality UX experiences across a portfolio of IT Service Management products. Collaborate closely with product and engineering teams to integrate AI and mobile technologies into the product roadmap while ensuring a cohesive user experience.
The researcher will represent customer needs throughout the product lifecycle, from discovery to design validation and adoption. They will partner with product managers and designers to influence strategy while generating actionable insights through qualitative and quantitative research.
You will lead complex, end-to-end product design initiatives that influence strategy and transform user experiences across the ServiceNow ecosystem. You will also develop design frameworks and principles while collaborating with multidisciplinary teams to deliver AI-native, self-serve digital solutions.
The role involves owning the end-to-end content strategy and delivery for flagship events like Knowledge and the AI Summit series. It also requires establishing content governance standards and driving cross-functional alignment to ensure a cohesive narrative across all event experiences.
The role involves owning the end-to-end content strategy and delivery for flagship events like Knowledge and the AI Summit series. It requires establishing content governance standards and partnering with cross-functional teams to ensure a cohesive and consistent narrative across all event experiences.
The manager will oversee team development, project prioritization, and performance reviews while driving automation to improve infrastructure reliability. They will also act as a crisis manager and provide support to partner teams to ensure sustainable solutions and continuous process improvement.
Manage a team of Solution Sales Executives to drive new business growth within the enterprise manufacturing sector. Develop territory strategies, coach team members, and act as a subject matter expert in C-level meetings to close opportunities.
The Solution Sales Manager will oversee the market success of Moveworks products by supporting territory strategy and account planning. They will also coach account teams and help customers envision the value of digital transformation through AI-driven solutions.
You will design, build, and operate core components of the Kubernetes platform while owning specific subsystems end-to-end. Additionally, you will contribute to incident investigation, on-call rotations, and the automation of platform services using Go.
The Senior Enterprise Account Executive will drive market success for ServiceNow’s security solutions by developing and closing complex enterprise software deals. This role involves building a robust pipeline, fostering C-suite relationships, and collaborating with internal teams to deliver tailored business value.
You will lead the technical implementation of ServiceNow AI capabilities while partnering with customers to validate and scale emerging AI technologies. Additionally, you will act as a bridge between customer needs and product engineering to shape the future of the AI portfolio.
The manager will drive supplier selection to achieve savings on over $600M in spend while managing and negotiating contracts across various categories. They will also build strategic partnerships with business functions and the legal team to ensure best-in-class contracting practices.
The Director of Industry Marketing will define the go-to-market strategy and positioning for the Insurance industry, creating narratives that map AI-driven solutions to business outcomes. They will lead a cross-functional team to develop marketing assets, drive pipeline, and ensure field enablement for strategic accounts.
Lead product strategy to drive revenue growth and communicate product priorities across organizational boundaries. Guide projects through development while integrating research and market analysis to deliver high-quality, customer-centric solutions.
The Director of Customer Excellence Product Marketing will define the market narrative, positioning, and go-to-market strategy for the Customer Excellence portfolio. They will also establish scalable operating models and feedback loops to align cross-functional teams across Product, Sales, and Services.
You will drive new business sales revenue through a SaaS license model by executing account and territory planning. You will also build relationships with C-suite executives and orchestrate cross-functional teams to deliver comprehensive security and risk solutions.
You will drive new business revenue through a SaaS license model by executing account and territory planning strategies. You will also build and maintain relationships with C-suite executives while orchestrating internal teams to deliver comprehensive security and AI solutions.
The Principal Technical Consultant will provide prescriptive guidance and technical expertise to help customers achieve business outcomes on the ServiceNow platform. This role involves hands-on configuration, process re-engineering, and leading development efforts while mentoring team members and supporting sales activities.
You will own an AI-native product portfolio end-to-end, from problem definition and prototyping to launch and performance monitoring in production. You will work embedded with enterprise customers to build and tune AI agents against real-world data and edge cases.
The role involves driving commercial outcomes, retention, and expansion for high-value manufacturing accounts by acting as a strategic advisor to C-suite leaders. You will orchestrate cross-functional teams to ensure platform adoption, manage account health, and translate enterprise priorities into measurable business outcomes.
The Manager, Partner Systems & Operations will own the data, systems, and planning infrastructure for the AMS Global Partner & Channels team. Responsibilities include ensuring CRM data integrity, managing system configurations, and supporting planning cycles through tools like Anaplan.
Lead the design and delivery of key digital properties including Product Documentation and ServiceNow University while shaping the integrated end-user experience. Collaborate with product management and engineering to define product strategy and implement a cohesive, scalable UX architecture across the portal ecosystem.
The Solution Architect will serve as a technical consultant to support customers in developing enterprise Business Intelligence and analytical solutions. Responsibilities include onboarding, mentoring, solution development, and assisting clients with platform setup and data integration.
The Solution Architect will serve as a technical consultant to support enterprise customers in adopting and leveraging the Pyramid BI platform. Responsibilities include onboarding, mentoring, solution development, and identifying expansion opportunities in collaboration with the Customer Success Manager.
The Success Advocate will manage a portfolio of customers to drive product adoption, ensure technical health, and help them achieve business outcomes. They will also collaborate with internal teams to resolve escalated issues and implement best practices for maximum value realization.
The Senior Customer Success Manager is responsible for the end-to-end success, health, and commercial outcomes of a portfolio of strategic enterprise customers. This role involves building executive-level relationships, driving platform adoption, managing renewals, and orchestrating cross-functional teams to ensure realized business value.
The manager will lead the demonstration capability and strategy for the Solution Consulting organization, focusing on coaching early-career consultants. They will also develop repeatable processes and video asset libraries to enhance pipeline generation and field effectiveness.
The Director of UX Research will lead the Security and Risk Workflows research team, setting the strategic research roadmap and fostering a culture of psychological safety. They will collaborate with cross-functional leaders to translate user insights into product strategies and represent the India research organization on a global scale.
You will own the design, delivery, and performance measurement of ServiceNow ITSM and ITOM products within a live production environment. You will act as the primary bridge between business stakeholders and engineering to translate requirements into actionable, high-impact solutions.
The manager will partner with sales leadership to develop commercial strategies, pricing models, and customer-facing proposals. They will also provide sales enablement training and guidance on product packaging and licensing to drive successful customer outcomes.
The Deal Operations & Commercial Strategy Manager acts as a trusted advisor to sales leadership by developing opportunity-specific commercial strategies and pricing models. They also create executive-ready proposals and coach account teams on value-based selling and solution alignment.
The Principal Product Designer will lead the design strategy for Sales CRM, focusing on AI-native quoting flows and conversational selling experiences. This role involves owning end-to-end design for complex product areas while collaborating closely with engineering and product management to shape the future of the platform.
The Senior Staff Inbound Product Manager will own the roadmap, vision, and requirements for conversational AI features while driving product strategy to support revenue growth. They will collaborate with engineering and design teams to deliver high-quality AI-native solutions and ensure effective end-to-end customer experiences.
The role involves assessing ServiceNow instance configurations against security baselines to identify and remediate security risks. You will also triage and validate customer-reported security findings while driving systemic improvements to instance-level security posture.
The Senior Manager will oversee the operational rhythm, forecasting, and deal management practices for the AMS Global Partner & Channels organization. They are responsible for ensuring data integrity, providing real-time business visibility to leadership, and driving consistent execution across regional hubs.
Lead large, cross-product initiatives to deliver innovative, AI-native security experiences that transform user workflows. Provide strategic direction and leadership while collaborating with multidisciplinary teams to simplify complex security operations.
The Business Process Analyst will manage partner onboarding, support partner queries, and handle incident requests through various communication channels. They will also act as a liaison between internal teams while maintaining process documentation and performing user acceptance testing.
Manage a team of Moveworks Solution Sales Executives to drive new business growth within the Enterprise Manufacturing territory. Develop and execute sales strategies while coaching team members to meet quarterly and annual revenue goals.
The Director of Sales Operations Management leads a team focused on commercial deal support, pricing strategy, and proposal development for high-impact enterprise opportunities. This role acts as a strategic partner to Sales leadership to drive consistency, scale commercial capabilities, and improve overall sales productivity.
The Sales Enablement Manager will drive the success of pre-sales teams by developing strategic initiatives to enhance pipeline generation and sales execution. They will also lead the evolution of sales messaging frameworks and ensure consistent, value-driven narratives across all customer interactions.
The Senior Staff Outbound Product Manager will lead complex customer adoption engagements and drive the go-to-market strategy for Generative AI and platform capabilities. This role involves managing cross-functional projects, providing project governance, and ensuring successful customer outcomes through strategic enablement.
The Senior Staff IAM Software Engineer will lead the development of CI/CD pipelines and manage enterprise-scale identity platform integrations. They will also mentor junior engineers and apply data analytics to improve identity governance and access intelligence.
The Senior Staff IAM Software Engineer will lead the development of CI/CD pipelines and manage enterprise-scale identity platform integrations. They will also mentor junior engineers and apply data analytics to optimize identity governance and access intelligence.
Lead the architecture and technical direction for workflow and automation engines to support AI-native, agentic workflows at scale. Drive hands-on prototyping and cross-team collaboration to ensure long-term platform durability and performance.
The Senior Auditor will plan and execute global operational and integrated audits across business and IT systems. They will utilize data analytics and AI tools to identify control gaps, assess risk, and provide actionable insights to management.
Partner with Sales to lead technical discovery, solution design, and customer validation for complex cybersecurity and risk challenges. Deliver compelling technical demonstrations and support proof-of-value engagements to connect technical capabilities to measurable business outcomes.
The Senior Director of Portfolio Naming will define and lead the long-term strategy, governance, and operating model for naming across ServiceNow's expanding product portfolio. This role involves partnering with cross-functional teams to ensure naming clarity, consistency, and commercial impact while building a scalable enterprise capability.
The Director of Insights & Measurement will lead the Measurement & Modeling team to define product measurement strategies and drive strategic product decisions. They will foster cross-functional collaboration to align product quality and user experience with company-level outcomes using advanced AI capabilities.
Lead and develop a global team of SRE leaders and engineers to ensure the reliability, scalability, and performance of critical enterprise platforms. Define and execute the SRE strategy, focusing on observability, automation, cloud modernization, and incident response to drive operational excellence.
The Pursuit Lead owns transformational opportunities end-to-end, serving as the single point of accountability for deal progression and commercial architecture. They orchestrate cross-functional teams to align customer business imperatives with the ServiceNow platform to drive measurable outcomes.
The Platform Architect acts as a trusted advisor to help customers establish a strong technical foundation and design solutions that drive business outcomes on the ServiceNow platform. This role involves translating business objectives into architectural blueprints and guiding stakeholders through implementation decision points without performing direct configuration.
The Business Process Consultant leads discovery workshops and facilitates stakeholder sessions to analyze and optimize risk, compliance, and audit processes. They translate complex business requirements into actionable solutions within the ServiceNow IRM platform while ensuring alignment with industry frameworks.
The Technical Consultant is responsible for designing and delivering ServiceNow Integrated Risk Management solutions to help customers manage risk, compliance, and audit processes. They will lead workshops, configure IRM modules, and collaborate with cross-functional teams to ensure successful project delivery and value realization.
The Staff Security Contracts Manager will lead the review and negotiation of customer contracts to ensure alignment with information security principles and architecture. They will act as a subject matter expert to define standard security language and collaborate with legal and cross-functional teams to mitigate organizational risk.
Design and develop scalable, maintainable software components for data access and database management. Collaborate with product managers to translate requirements into architected solutions while integrating automated testing into development workflows.
The Principal Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will act as a business liaison between the customer and internal cross-functional teams while providing technical recommendations to improve security posture.
You will architect and deploy high-impact AI solutions for federal customers while managing the full lifecycle from design to launch. Additionally, you will serve as a strategic advisor to federal stakeholders, ensuring technical success and integrating the platform with enterprise systems.
The Principal AI Platform Engineer will lead a team of Forward Deployed Engineers to design, build, and operate autonomous intelligence systems and agentic AI solutions. They are responsible for translating customer use cases into precise specifications, engineering reliable context for AI models, and ensuring the security and performance of production software.
The role involves developing user-centered AI product strategies and overseeing operational initiatives such as budgeting, hiring, and performance tracking. You will collaborate with cross-functional teams to ensure alignment on product goals and conduct market assessments to drive growth.
The Director will define the strategic vision and drive the execution of the ITAM and ITOM practice across the Americas. They will lead a team of senior consultants to ensure delivery excellence, cultivate executive-level customer relationships, and maximize business value realization.
Lead services delivery execution for Security and Risk customers across the Americas while managing senior-level technical and business process consultants. Drive strategic initiatives, foster executive relationships, and ensure high-quality delivery and customer value realization.
You will lead the architecture and technical design of Workplace Service Delivery capabilities while orchestrating AI agents to build, verify, and maintain production-grade software. This role involves defining precise specifications for AI agents and implementing rigorous evaluation frameworks to ensure software reliability and security.
The Senior Advisory Solution Consultant will lead technical discovery workshops and product demonstrations to align Moveworks' AI solutions with customer needs in the Energy, Transportation, and Core Services sectors. They will also partner with sales teams to drive revenue, manage strategic accounts, and provide critical product feedback to internal management.
The Sr CRM Account Executive will oversee the market success of ServiceNow's CRM products within the manufacturing sector. They are responsible for supporting territory strategy, account planning, and helping customers envision the value of digital transformation.
The role involves managing high-value manufacturing accounts to drive commercial growth, platform adoption, and long-term digital transformation. You will act as a strategic advisor to C-suite executives, mapping enterprise priorities to ServiceNow roadmaps and ensuring measurable business outcomes.
The Director will define the strategic vision and drive the execution of the ITAM and ITOM practice across the Americas. They will lead a team of senior consultants to ensure delivery excellence, foster customer relationships, and maximize business value realization.
You will architect, build, and operate production-grade agentic AI systems that reason over enterprise data and execute mission-critical identity security actions. You will also lead technical initiatives, raise the engineering bar through code reviews, and mentor team members on production AI practices.
Lead enterprise-wide reliability and infrastructure projects while architecting scalable solutions for cloud and SaaS environments. Collaborate cross-functionally to drive technical innovation, manage incident responses, and provide expert technical guidance to enterprise customers.
Build and lead a team of sales executives to drive new business growth and develop regional sales strategies. Manage territory planning, forecasting, and cross-functional collaboration to ensure annual sales goals are met.
The Solution Architect will lead the implementation of data catalog solutions and provide technical assistance to help clients achieve business outcomes. They will collaborate with business and technical teams to craft implementation strategies, refine processes, and ensure optimal alignment with data infrastructure.
The Global Partner Manager will lead co-sell and co-delivery strategies within a regional territory to drive new business and accelerate digital transformation. They are responsible for developing joint go-to-market plans and ensuring operational governance with partners to achieve sales quotas.
The Global Head PM GTM Lead will drive the execution of go-to-market strategies for the PM product portfolio to maximize business growth and customer engagement. This role involves collaborating with sales, product, and marketing teams to scale GTM plays and ensure consistent field enablement across global regions.
The Global Head Asset Management GTM Lead will drive go-to-market strategies for the AM product portfolio to accelerate business growth and customer engagement. This role involves collaborating with sales, product, and marketing teams to design prioritized sales plays and ensure consistent field enablement across global regions.
The CIO Strategic Initiatives GTM Lead will drive growth strategies for the IT solutions portfolio and develop repeatable GTM motions, sales plays, and assets. This role involves collaborating across product groups and global teams to ensure consistent execution and pipeline growth for priority initiatives.
The Director will lead the global go-to-market strategy for data and analytics to drive revenue growth and optimize performance. They will collaborate with cross-functional teams to champion data as the foundation of agentic AI and oversee annual planning processes.
The consultant will lead technical demonstrations, proof-of-value deployments, and training sessions for the Armis platform. They will collaborate with prospects and internal teams to develop new use cases and provide technical support throughout the sales process.
The Director of Data Strategy & Services will own the product roadmap for the Customer Data Platform, identity resolution, and data infrastructure to enable marketing and revenue teams. They will lead identity graph expansion, define data quality standards, and ensure compliance with privacy frameworks while supporting AI/ML initiatives.
The role involves managing regional ARR planning, overseeing portfolio performance, and mentoring technical customer success managers. You will also standardize customer engagement narratives and coordinate cross-functional risk mitigation strategies.
The Sr Pricing Manager will lead day-to-day pricing operations, serving as a trusted advisor to the field on pricing models and policies. They are responsible for driving business model innovation, managing pricing governance, and ensuring operational readiness for product launches.
Partner with Sales to lead technical discovery, solution design, and customer validation activities for complex security and identity challenges. Deliver compelling technical demonstrations and support proof-of-value engagements to translate technical capabilities into measurable business outcomes.
The Implementation Manager oversees the end-to-end delivery of the Moveworks platform, managing project timelines, scope, and stakeholder governance. They lead cross-functional teams to design and launch agentic workflows while ensuring successful customer adoption and business value realization.
The Solution Sales Manager will oversee the market success of Moveworks products by supporting territory strategy and account planning. They will also coach sales teams on specialty solution areas and help customers envision the value of digital transformation.
The Senior Principal Solution Architect will lead pre-sales activities, solution scoping, and architectural design for ServiceNow's Risk, Security, and OT management solutions. They will act as a strategic advisor to customers and partners, ensuring successful implementation and alignment with industry governance standards.
The consultant will provide solution leadership and expertise to support customers during sales engagements by leveraging Integrated Risk Management solutions. They are responsible for configuring solution environments, developing sales campaigns, and collaborating with product teams to enhance platform capabilities.
The Global Partner Manager is responsible for activating and expanding partner practice areas by aligning them with ServiceNow products and technologies. They will lead global go-to-market initiatives, manage partner account plans, and drive cross-geo alignment to ensure consistent execution and revenue growth.
The Global Partner Manager will lead go-to-market alignment and co-innovation initiatives to expand the partner's practice area for the Autonomous Workforce. They are responsible for executing global partner account plans, driving revenue growth, and ensuring operational consistency across regional teams.
The Senior Consultant will develop value-based models to articulate the business impact of ServiceNow products across various industries. They will also collaborate with cross-functional teams to support go-to-market strategies and design value-driven content and tools.
The Sr. Solution Sales Executive will oversee the market success of CRM workflow products and support territory strategy and account planning. They will also coach account teams on specialty solution knowledge and help envision digital transformation value for customers.
The role involves building, configuring, and managing applications and workflows to optimize enterprise environments. You will design scalable software solutions while partnering with cross-functional teams to deliver high-quality, customer-focused features.
The Director of AMS Campaigns owns the strategy, orchestration, and pipeline outcomes for the Security & Risk buying group in the Americas. They lead a cross-functional team to align regional marketing execution with global strategy while maximizing pipeline throughput and revenue impact.
You will drive new business sales revenue through a SaaS license model by executing territory and account planning strategies. This role involves building relationships with C-suite executives and orchestrating virtual teams to deliver IT solutions.
The Solution Architect will lead pre-sales activities, solution scoping, and technical architecture design for ServiceNow's Operations Technology Management solutions. They will also act as a lead engagement member, providing architectural guidance and mentoring delivery teams to ensure successful customer outcomes.
The Senior Manager will lead the 401(k) and financial wellbeing strategy while managing benefits design and delivery across the Americas. They will collaborate with cross-functional teams to drive program optimization, vendor partnerships, and compliance with regional regulations.
Lead the orchestration and remediation of critical security incidents while managing communications with executive stakeholders. Develop and maintain incident response playbooks, procedures, and conduct scenario-based exercises to improve organizational readiness.
The Senior Staff Outbound Product Manager will lead go-to-market initiatives and drive customer adoption for new AI offerings. They will act as a primary advocate for the customer voice while collaborating with internal teams to shape the product roadmap.
You will serve as the primary strategic communications advisor to the President and CFO, shaping the corporate narrative and financial strategy. You will also lead the development of integrated communications frameworks and high-quality content across investor, media, and internal channels.
You will build solution-ready LLM-enabled applications by partnering with customers to identify high-value opportunities and deliver scalable AI solutions. You will also codify reusable assets and influence the platform roadmap through field-tested insights.
The Director will lead services delivery execution for Security and Risk customers across the Americas, managing senior-level consultants to drive strategic initiatives. They will partner with cross-functional teams to implement AI-powered security automation and ensure high-quality customer outcomes.
You will build and deploy production-ready, LLM-enabled applications while partnering with strategic customers to solve mission-critical challenges. Additionally, you will codify reusable patterns and SDKs to accelerate future AI engagements across the enterprise.
The Associate Creative Director of Motion Design will lead end-to-end motion design projects for major brand initiatives and events while defining the brand's motion language. They will also mentor team members, manage external agencies, and integrate AI-driven tools to enhance creative workflows.
Lead services delivery execution for Security and Risk customers across the US and Canada while managing a team of senior technical and business process consultants. Drive strategic initiatives, expand the ServiceNow security footprint, and foster executive relationships to ensure customer success and revenue growth.
The role involves creating a self-service customer experience and managing the Training @ Scale roadmap in collaboration with IT and curriculum development teams. You will also design feedback loops to drive innovation and contribute to revenue models that align with corporate goals.
Lead and manage business operations for the global Sales function, including executive-level special projects and cross-functional collaboration. Drive operational excellence, monitor KPIs, and ensure alignment of strategies across the organization.
Define and lead the product vision, strategy, and roadmap for the AI-native experience platform while driving adoption across the company's product portfolio. Partner with executive leadership across engineering, design, and research to establish platform standards and deliver cohesive, enterprise-grade AI experiences.
Lead a global team of solutions architects to define the architecture, technology stack, and integration points for enterprise systems and platforms. Drive alignment between solution design and business requirements while managing vendor evaluations and cross-functional execution.
The Customer Success Manager will oversee a portfolio of customers to drive product adoption, value realization, and business outcomes. They will act as a trusted advisor to executive sponsors and collaborate cross-functionally to translate business needs into effective solutions.
The Senior Manager will lead GTM integration workstreams for acquired SaaS businesses and develop strategic programs to drive operational efficiency. They will also partner with senior leadership to provide data-informed insights and build executive-ready materials to influence business decisions.
The role involves driving the roadmap for AI agent security and cloud security products while collaborating with engineering teams to deliver high-quality solutions. You will act as the voice of the product, building consensus across teams and evangelizing security initiatives to internal and external stakeholders.
You will drive new business sales revenue within the SLED sector by executing account and territory planning strategies. You will also act as a trusted advisor to C-suite stakeholders, orchestrating internal teams to deliver comprehensive cybersecurity and AI-driven solutions.
You will be responsible for the end-to-end delivery of AI agents on the Moveworks ServiceNow platform, from solution design to deployment. Additionally, you will act as a technical partner to customers, translating complex business challenges into innovative AI-driven workflows.
Provide senior technical strategy and architecture expertise to partners to accelerate solution co-creation and commercial success. Lead technical workshops, develop reusable practice assets, and mentor partner teams on positioning and competitive differentiation.
The Principal Technical Program Manager will drive high-visibility, cross-functional strategic programs by translating business objectives into execution strategies. They will operate as an AI-native leader to synthesize intelligence, manage complex dependencies, and ensure accountability across the APEX organization.
You will drive the cross-BU AI-native strategy for EmployeeWorks and manage the end-to-end customer deployment funnel. Additionally, you will build and scale partner enablement programs to ensure successful implementation and adoption at a global level.
Lead a cross-functional team to develop and execute integrated, digital-first creative campaigns that build brand awareness and generate demand. Translate complex technical platform and AI capabilities into compelling narratives that resonate with both technical and business stakeholders.
You will architect the internal AI security strategy, including threat modeling for agentic tools, LLMs, and copilots. Additionally, you will drive execution excellence by setting security standards and partnering with cross-functional teams to implement scalable controls.
You will be responsible for architecting and deploying high-impact AI solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. This role involves full-stack ownership of the delivery lifecycle, from initial solution design to integration and ongoing product tuning.
The Strategic Customers APAC 360 Deal Lead acts as the central liaison between business units and sales teams to drive high-impact, strategic transactions. This role involves designing structured processes for deal execution, managing cross-functional relationships, and delivering post-deal insights to improve GTM efficiency.
The Pursuit Lead owns transformational opportunities end-to-end, serving as the single point of accountability for deal progression, commercial architecture, and customer outcomes. They orchestrate cross-functional teams to align customer business imperatives with the ServiceNow platform to drive measurable operational transformation.
Serve as the primary technical authority for Operational Technology (OT) to enable customers and partners in maximizing the value of the Armis platform. Lead complex technical investigations, design scalable architectural solutions, and act as a trusted advisor for high-stakes customer engagements.
The role involves leading the application security program and integrating vulnerability management into the VIPR framework across all products. You will collaborate with engineering teams to automate security pipelines and ensure secure design practices throughout the software development lifecycle.
You will lead the end-to-end vulnerability and detection lifecycle, integrating threat intelligence and asset context to drive data-backed security decisions. Additionally, you will automate vulnerability scoring and reporting pipelines while partnering with cross-functional teams to improve remediation metrics.
The Benefits Manager will serve as the local expert for India, executing regional benefits strategy and ensuring full compliance with statutory requirements. They will manage vendor relationships, drive annual renewals, and partner cross-functionally to deliver a seamless employee experience.
The Director will build and lead a team of Sales Executives to drive new business growth and develop regional sales strategies. They are responsible for managing forecasts, coaching team members, and fostering strong relationships with internal stakeholders and C-level customers.
You will lead and advise on strategic pricing and packaging recommendations to drive growth for the ServiceNow portfolio. This involves working cross-functionally to align monetization strategies with the product roadmap and conducting periodic reviews of price realization.
The Manager will oversee team management, career development, and project prioritization while driving a culture of automation and infrastructure reliability. They will also act as a crisis manager to orchestrate sustainable solutions and support the onboarding of new technologies and team members.
You will lead the design of complex information architectures and content navigation systems across diverse platforms. The role involves collaborating with engineering and product management to create cohesive, AI-native user experiences.
The Principal Technical Consultant will lead customer design workshops and configure the ServiceNow platform to drive business outcomes. They are responsible for delivering technical solutions, managing integration components, and providing oversight for project delivery teams.
The consultant will lead technical demonstrations, proof-of-value installations, and training sessions for the Armis platform. They will also collaborate with sales teams to address prospect needs and develop new use cases for internal and external stakeholders.
You will own the end-to-end technical relationship with enterprise customers, designing and implementing high-impact AI solutions on the Moveworks Platform. This involves collaborating with internal engineering teams and customer stakeholders to architect secure integrations and drive strategic AI roadmaps.
You will own the vision, strategy, and roadmap for the AI Security Governance Program, architecting and deploying controls across enterprise and platform AI tracks. You will drive the shift from manual security operations to AI-automated workflows while authoring risk narratives for executive and board-level audiences.
The Senior Principal Platform Architect provides technical advisory services to help customers establish a robust foundation on the ServiceNow platform. They are responsible for designing architectural blueprints, managing technical governance, and guiding cross-functional teams to ensure successful digital transformation outcomes.
The Director will lead and scale the North American GSI partnership strategy for ServiceNow Cyber and Risk, managing a team of partner managers to drive joint pipeline and revenue. They will serve as an executive sponsor, building deep relationships with GSI practice leaders and ensuring alignment between product, sales, and partner delivery organizations.
You will build, configure, and manage applications and workflows that optimize physical and digital work environments within the ServiceNow ecosystem. Additionally, you will design scalable software solutions and mentor team members to foster a culture of technical excellence.
The Senior Platform Architect acts as an advisor to help customers build a technical foundation and design solutions on the ServiceNow platform. They are responsible for managing technical governance, aligning with leading practices, and guiding cross-functional teams to achieve digital transformation goals.
You will partner with initial customers to drive product value and develop trusted advisor relationships with executive sponsors. Additionally, you will collaborate cross-functionally to translate business needs into solutions while driving adoption and growth.
Partner with Sales to lead technical discovery, solution design, and customer validation for complex security and identity challenges. Deliver compelling technical demonstrations and serve as a trusted advisor to executive stakeholders throughout the sales cycle.
You will design, build, and scale identity and access management solutions across cloud infrastructure and internal systems. Additionally, you will drive IAM projects end-to-end, from defining requirements to operationalizing secure, automated access models.
The Manager of Industry Solutions will lead a high-performing sales team while executing GTM strategies and designing scalable sales processes. They will also collaborate with marketing and product teams to optimize pipeline generation and ensure alignment with corporate strategy.
You will define the 12-month and 3-year product strategy for RaptorDB's analytical modality, including query engines and data pipelines. Additionally, you will serve as the primary product voice for enterprise customers, translating their analytical requirements into actionable platform roadmap inputs.
You will partner with initial customers to drive product value and develop trusted advisor relationships with executive sponsors. Additionally, you will collaborate cross-functionally to translate business needs into solutions while driving adoption and growth.
You will drive new business revenue through SaaS license sales by developing account strategies and managing relationships with C-suite executives. You will orchestrate virtual teams and act as a trusted advisor to help customers align their IT roadmaps with ServiceNow solutions.
The role involves driving revenue for Finance, Procurement, and Legal Workflow solutions by building pipeline and leading strategic discovery sessions. You will partner with enterprise sales teams to deliver impactful demonstrations and establish trusted relationships with executive stakeholders.
The role involves driving revenue growth for Finance, Procurement, and Legal workflow solutions by identifying opportunities and leading strategic discovery sessions. You will partner with enterprise sales teams to deliver impactful demonstrations and establish trusted relationships with executive stakeholders.
The Brand Strategist will develop and stress-test brand positioning, architecture, and competitive strategies across the ServiceNow portfolio. They will also conduct audience research and buyer insight analysis to inform strategic recommendations for leadership.
You will act as a subject matter expert in production database troubleshooting and performance analysis for multi-tenant PostgreSQL/MariaDB fleets. Additionally, you will develop observability tools and automation to ensure production stability and prevent the recurrence of critical system issues.
The Advisory Solution Consultant will lead technical demonstrations, proof-of-value deployments, and training sessions for prospects. They will also collaborate with sales teams to develop use cases and provide technical expertise throughout the sales cycle.
You will build and manage a Canadian-based sovereign cloud on Google Cloud while contributing to globally distributed infrastructure using code-defined solutions. The role involves developing new services, managing enterprise infrastructure at scale, and collaborating with SRE and networking teams to ensure environment stability.
You will partner with initial customers to drive product value and develop trusted advisor relationships with executive sponsors. Additionally, you will collaborate cross-functionally to translate business needs into solutions while driving adoption, engagement, and growth.
Manage a portfolio of mid-market enterprise customers to drive adoption, engagement, and long-term value realization of AI-driven solutions. Act as a trusted advisor to executive sponsors while translating business needs into actionable product improvements.
You will oversee a global engineering team responsible for designing, building, and scaling cloud infrastructure systems. This role involves driving technical strategy, managing team development, and collaborating across organizations to ensure high availability and performance of core services.
The role involves defining digital product strategy, managing M&A digital integrations, and creating playbooks for product launches. You will partner with cross-functional teams to align digital experiences with business goals and ensure operational readiness.
You will build and own automated evidence collection pipelines and continuous control monitoring systems to replace manual compliance processes. You will also lead technical engagements with external auditors and define the compliance strategy for various regulatory frameworks.
You will own the product strategy and roadmap for the enterprise employee-facing Knowledge Management product, focusing on AI-readiness and content quality. You will also serve as the internal customer zero to validate features and drive governance frameworks across the organization.
The Campaign Art Director will lead conceptual development and art direction for marketing campaigns across digital, social, film, and print channels. They will partner with cross-functional teams to execute high-impact creative work that elevates the ServiceNow brand.
The Digital Customer Success Manager will design and operate a scaled, digital-first engagement program to drive product adoption and gross revenue retention for the mid-market segment. This role involves creating automated customer journey motions and leveraging AI to personalize experiences while identifying opportunities for human-led intervention.
The consultant will lead technical demonstrations, proof-of-value deployments, and training sessions to showcase the Armis platform to prospects. They will also collaborate with sales teams to develop use cases and provide technical support throughout the sales cycle.
The Sales Engineer will lead technical demonstrations, proof-of-value deployments, and training sessions to showcase the Armis platform. They will also collaborate with prospects to address technical needs and develop new use cases throughout the sales process.
The Director will own the strategy, design, and operation of a global community ecosystem to scale AI and technical readiness across customer-facing roles. They will build a self-sustaining system for practitioner expertise, partnering with leadership to ensure community programming aligns with role mandates and business goals.
You will drive new business sales revenue for a SaaS license model through strategic account and territory planning. You will also build and maintain relationships with C-suite executives while orchestrating internal teams to deliver comprehensive IT solutions.
You will drive new business sales revenue through a SaaS license model by executing account and territory planning strategies. Additionally, you will build relationships with C-suite executives and orchestrate cross-functional teams to deliver comprehensive IT solutions.
The Senior Manager will own major GTM initiatives end-to-end, designing and operationalizing process architecture that connects Marketing, GBA, and Sales. They will translate business strategy into clear requirements, manage cross-functional handoffs, and drive adoption through structured process design.
The role involves documenting end-to-end business processes and translating them into clear requirements for technical and systems teams. Additionally, the manager will drive AI-enabled efficiency and coordinate cross-functional delivery initiatives.
Build and lead a team of sales executives to drive new business growth and develop regional sales strategies. Manage pipeline, forecasts, and C-level relationships while collaborating with internal departments to ensure customer success.
Develop and execute the strategy for GSI, CSP, and technology partner ecosystems while managing a sales-oriented team to achieve KPIs. Serve as an executive sponsor for strategic partners and collaborate with internal leadership to ensure partner engagement and performance.
Lead the product vision and execution for autonomous AI agent products, operating as a builder who prototypes and ships new capabilities. Define platform primitives for orchestration, memory, and governance while driving adoption and measurable outcomes across enterprise workflows.
You will drive new business revenue through SaaS license sales by developing territory plans and managing relationships with C-suite executives. Additionally, you will orchestrate account strategies by leading virtual teams and providing expert advice on IT roadmaps.
You will drive new business revenue through SaaS license sales by developing territory plans and managing relationships with C-suite executives. You will also orchestrate account strategies while leading virtual teams to provide IT roadmap solutions to customers.
You will drive new business sales revenue through SaaS licensing by executing account and territory planning strategies. You will also act as a trusted advisor to C-suite executives, orchestrating internal teams to align ServiceNow solutions with client IT roadmaps.
You will drive new business sales revenue through a SaaS license model by developing account strategies and managing C-suite relationships. You will also orchestrate virtual teams and act as a trusted advisor to help customers integrate AI into their IT roadmaps.
The Anaplan Project Manager Specialist will partner with global business owners to design and optimize planning processes using Anaplan. They will also lead cross-functional initiatives, manage project timelines, and drive user adoption through effective change management and enablement programs.
The Senior Platform Architect acts as an advisory lead to help customers establish a robust technical foundation and design solutions on the ServiceNow platform. You will engage with executive and technical teams to translate business goals into architectural blueprints and ensure long-term platform health.
The Senior Editor will shape and produce high-quality thought leadership content for the Workflow hub, acting as a strategist, storyteller, and operator. They will manage the editorial calendar, pitch original ideas, and collaborate with cross-functional teams to ensure content aligns with business priorities.
Oversee the market success of ServiceNow's Customer Workflow products by supporting territory strategy and account planning. Partner with customers to envision digital transformation value and coach internal teams on specialty solution opportunities.
Serve as the primary strategic and technical interface for global partners to drive growth through pre-sales excellence and AI-first technology adoption. Translate platform capabilities into scalable, outcome-driven offerings while leading technical discovery and architectural validation.
Lead executive relationship management and produce new business for ServiceNow's largest existing accounts in the strategic retail sector. Coordinate virtual teams across solution sales, consulting, and professional services to deliver strategic outcomes and achieve financial targets.
Define the portfolio-level narrative and GTM strategy for Autonomous IT, connecting various product lines into a single coherent category. Act as the primary voice for Autonomous IT with customers, analysts, and press while leading a team of product marketers.
Drive new business sales revenue through a SaaS license model using account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Lead the Insurance Go-To-Market strategy for the AMS region by identifying and localizing solutions for the Financial Services market. Drive revenue growth through pipeline development, partner execution, and close collaboration with product teams to define the industry roadmap.
Lead and mentor a team of UX designers to create AI-native digital experiences for ServiceNow University. Collaborate with product management and engineering to execute product roadmaps and deliver user-centered solutions.
Lead the integration of vulnerability discovery, prioritization, and response into a unified customer program across APJ/APAC. Own the end-to-end vulnerability lifecycle and develop the Armis Vulnerability Prioritization Model to guide customer risk posture.
Serve as the subject matter expert for OT cyber visibility, architecture, and governance across complex ICS environments. Lead the deployment of security platforms and align network architecture with industry standards to reduce business risk.
Act as the primary technical authority and liaison between customers and internal Product/Engineering teams to resolve complex architectural challenges. Design advanced vulnerability prioritization models and create technical playbooks to enable the Customer Success organization.
Lead the end-to-end go-to-market strategy and execution for ITSM products using product-led growth and sales methodologies. Collaborate with inbound product management and engineering to align product roadmaps with customer adoption and expansion goals.
The Commercial Account Executive is responsible for generating new business revenue from software licenses within mid-market clients. This involves developing regional sales strategies, conducting product demonstrations, and managing accounts to ensure customer satisfaction.
Own the product strategy and execution for Action Fabric, focusing on the headless access layer for agentic AI platforms. Define consumption economics, pricing models, and telemetry frameworks to monetize platform actions through AI integration.
Drive long-term revenue growth in the EMEA region by leading the strategy and negotiation of complex, high-value strategic transactions exceeding $10M. Act as a deal expert and primary point of contact for strategic customers to accelerate sales cycles and optimize commercial structures.
Manage the end-to-end operational readiness of new commercial models and product pricing for major releases. Partner with cross-functional teams to drive requirements gathering, testing, and the implementation of pricing frameworks.
Own the multi-year product strategy and roadmap for the ServiceNow SDK and Fluent APIs to enable agentic app development. Define the evolution of the SDK from an authoring tool to an operational surface for both human and AI agents.
Lead the Insurance Go-to-Market strategy for the AMS region by identifying and localizing solutions for the Financial Services market. Drive revenue growth through pipeline development, partner execution, and close collaboration with product teams to define the industry roadmap.
Drive new business revenue through a SaaS license model by executing account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Lead the global influencer strategy and establish a Center of Excellence to drive brand awareness and credibility through creator partnerships. Manage the end-to-end process from creative vision and relationship cultivation to paid amplification and performance measurement.
Own the strategic vision and content architecture for ServiceNow's social presence across platforms like LinkedIn, Meta, TikTok, and YouTube. Partner with cross-functional teams to drive brand awareness, cultural relevance, and community engagement for enterprise buyers.
Define and execute program plans with cross-functional GTM teams to ensure commercial and operational readiness for SaaS launches. Lead NPI transformation initiatives, manage KPIs, and provide data-driven recommendations to leadership to optimize the customer journey.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Manage a portfolio of mid-market enterprise customers to drive adoption and value realization of the Moveworks AI Assistant. Act as a trusted advisor to executives, aligning AI solutions with strategic business outcomes and influencing product roadmaps.
Act as a technical and domain expert to support the Risk & Security sales team in driving new business through discovery workshops and product demonstrations. Collaborate with product management to provide feedback on enhancements and identify cross-product sales opportunities.
The role serves as the centralized owner for end-to-end licensing, entitlement, and usage governance across multiple business units. It involves establishing a cross-functional governance board and defining the authoritative data model for consumption-based business infrastructure.
Lead security conversations and support sales teams by addressing customer inquiries and security questionnaires for cloud and AI solutions. Collaborate with internal teams to resolve security incidents, conduct postmortems, and propose structural design changes to improve the cloud security posture.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Guide ITSM operational activities and drive strategic initiatives to optimize service management practices across the Digital Technology organization. Design and mature service management processes while partnering with executives and engineering teams to improve operational efficiency and customer experience.
Lead a team of Sales Executives to drive new business growth and execute the Go-To-Market strategy for cybersecurity in Canada. Manage sales forecasts, recruit and mentor team members, and build strategic C-level relationships to achieve annual revenue goals.
Drive new business revenue through a SaaS license model by executing account and territory planning within the SLED vertical. Act as a trusted advisor to C-suite executives and lead virtual teams to align ServiceNow solutions with client IT roadmaps.
Drive new business revenue through a SaaS license model by executing account and territory planning within the SLED vertical. Act as a trusted advisor to C-suite executives and orchestrate virtual teams to deliver security and risk solutions.
The role focuses on managing Okta and SailPoint IIQ operations to automate user lifecycle and identity governance. It involves building Python automation scripts and integrating AI-native workflows to improve security operations.
The role focuses on managing identity and access management (IAM) operations using Okta and SailPoint IIQ. It involves building Python automation scripts and integrating AI-native automation into security workflows.
Lead and scale teams to build internal and customer-facing AI evaluation platforms and infrastructure. Define the strategy for benchmark design, automated scoring pipelines, and quality monitoring frameworks to ensure AI reliability and safety.
Oversee the market success of Moveworks products by supporting territory strategy and account use case targeting. Partner with account teams and customers to envision digital transformation value and coach sales staff on specialty solution knowledge.
The Solution Sales Manager oversees the market success of Moveworks products by supporting territory strategy and account use case targeting. They partner with account teams and customers to envision digital transformation value and coach sales staff on specialty solution knowledge.
The role involves designing and implementing high-impact AI agent solutions and secure integrations for enterprise customers on the Moveworks platform. It also requires acting as a technical advisor to customers and providing a feedback loop to the product and engineering teams.
The role involves designing and implementing high-impact AI agent solutions and secure integrations for enterprise customers. You will act as a technical advisor to customers while providing a feedback loop to the product and engineering teams to influence platform evolution.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Drive new business sales revenue through a SaaS license model using strategic account and territory planning. Act as a trusted advisor to C-suite executives to align ServiceNow solutions with their IT roadmaps.
Architect and build AI-native products and autonomous agentic systems for ITSM and ITOM portfolios. Lead technical strategy, validate hypotheses through prototyping, and establish architecture patterns to improve enterprise service operations.
Architect and develop core frameworks to enhance user experience and embed generative AI capabilities into the ServiceNow platform. Lead large-scale technical initiatives, drive architectural standards for data collection, and mentor other engineers.
Build and lead the Product Red Team to emulate real-world attacks against synthetic customer instances to identify vulnerabilities and design gaps. Establish operational standards, engagement frameworks, and collaborate with cross-functional teams to improve product security posture.
The Platform Architect provides technical advisory to customers to establish a strong ServiceNow foundation and design solutions for long-term success. They are responsible for technical governance, instance health, and translating business goals into architectural blueprints.
Lead strategic relationship management and business growth for ServiceNow's largest existing accounts. Coordinate virtual teams across sales, consulting, and professional services to deliver solutions aligned with client strategic outcomes.
The Senior Platform Architect provides technical advisory and architectural blueprints to help customers establish a strong ServiceNow foundation. They guide customers through digital transformation by managing technical governance, instance health, and aligning solutions with leading practices.
Act as the functional and technical expert to configure ServiceNow Platform products and drive customer business outcomes. Lead design workshops, develop integration components, and provide technical oversight for project delivery.
The Senior Platform Architect serves as a consultative advisor helping customers establish a technical foundation and design solutions on the ServiceNow platform. They are responsible for guiding technical governance, instance health, and translating business goals into architectural blueprints for long-term success.
Design, build, and operate production-grade agentic AI systems and multi-agent architectures embedded across the ServiceNow platform. Focus on enterprise-grounded reasoning, trust, safety, and the integration of frontier AI models into a Sense-Decide-Act-Govern framework.
Design and build an AI-driven defense framework to automate the SOC and incident response lifecycle using agentic AI and MCP systems. Architect a proactive threat hunting program and collaborate cross-functionally to ensure corporate systems are automation-ready.
The Solution Sales Manager oversees the market success of specific product lines by supporting territory strategy and account planning. They partner with customers to envision digital transformation value and coach account teams on specialty solution opportunities.
The role involves designing and deploying high-impact AI Agent solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. You will act as a technical bridge between customers, product management, and engineering to drive product adoption and evolution.
The role involves designing and deploying high-impact AI Agent solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. You will act as a technical bridge between customers, product management, and engineering to drive product adoption and evolution.
The role involves designing and deploying high-impact AI Agent solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. It requires full-stack ownership of the delivery lifecycle and collaborating with product teams to influence the platform's evolution based on customer feedback.
Design and operate production-grade agentic AI systems and multi-agent architectures embedded across the ServiceNow platform. Focus on enterprise-grounded reasoning, trust, safety, and the integration of frontier AI models into a Sense-Decide-Act-Govern framework.
Design and operate production-grade agentic AI systems and multi-agent architectures embedded across the ServiceNow platform. Focus on enterprise-grounded reasoning, trust, safety, and the integration of frontier AI models into a governed framework.
Design and operate production-grade agentic AI systems and autonomous architectures embedded within the ServiceNow platform. Build the substrate for the Sense, Decide, Act, and Govern framework to enable enterprise-scale AI workflows.
The role involves acting as an architectural advisor to help customers establish a technical foundation and design solutions on the ServiceNow platform. Key duties include managing technical governance, reducing technical debt, and translating business goals into architectural blueprints.
The Senior Platform Architect serves as a technical advisor helping customers establish a foundation on the ServiceNow platform and design long-term solutions. They are responsible for managing technical governance, instance health, and translating business goals into architectural blueprints.
The role involves acting as an architectural advisor to help customers establish a technical foundation and design solutions on the ServiceNow platform. Responsibilities include managing technical governance, reducing technical debt, and translating business goals into architectural blueprints.
You will produce new business sales revenue from a SaaS license model through account planning and field-based sales activities. Develop relationships with C-suite personas and oversee client relationship mapping to orchestrate account strategies.
You will produce new business sales revenue from a SaaS license model through account and territory planning, researching prospects, and completing field-based sales activities. Develop relationships with C-suite personas and oversee client relationship mapping to orchestrate account strategies across a virtual team.
You will produce new business sales revenue from a SaaS license model through account and territory planning, researching prospects, and completing field-based sales activities. Develop relationships with C-suite personas and oversee client relationship mapping while orchestrating an account strategy across a virtual team.
The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the designated area. This includes building relationships with Mid-Market clients and achieving sales quotas through territory planning and field-based sales activities.
Lead the development of next-generation Observability applications and shape the vision and execution of observability for cloud-native systems. Mentor a high-performing engineering team and implement AI/ML-powered observability solutions.
Support execution of GTM programs that drive Hyperscaler pipeline generation and partner enablement. Prepare and maintain reporting and dashboards to provide visibility into program health and progress.
The Accessibility & AI Specialist will define and implement accessibility standards across internal applications and collaborate with cross-functional teams to integrate accessibility into the employee experience lifecycle. This role also involves leading initiatives to position the company as a leader in AI & Accessibility.
Define and deliver executive-level messaging and packaging for the Core Business Suite. Partner with enterprise sales to co-pitch the suite to CIOs and executive buyers, ensuring a compelling narrative is communicated.
The Product Marketing Director will build differentiated storytelling messaging and positioning to establish ServiceNow as a leader in enterprise security and AI governance. They will develop programs and content to support product launches and drive customer adoption while collaborating with various teams to refine the customer value proposition.
Lead a team driving business development initiatives to embed ServiceNow’s technologies into partner solutions. Engage with partners to create joint pipelines and ensure CRM and AI are integral to their business strategies.
Manage product development activities and oversee the daily activities of the development team. Collaborate with product management, design, support, and other development teams to create high-quality solutions.
The Customer Outcomes Technical Consultant is responsible for configuring the ServiceNow Platform to achieve customer outcomes. This role involves participating in workshops, delivering workflow solutions, and advising customers on platform capabilities.
The role involves defining and executing a multi-year AI-native network observability strategy and designing capabilities that leverage AI/ML for predictive and automated observability. The product manager will own the end-to-end product lifecycle, ensuring the observability platform evolves into a self-healing, compliance-assured solution.
The Senior Staff Product Manager will define and execute a multi-year AI-native network observability strategy, focusing on predictive and automated observability. This role involves designing AI/ML-powered telemetry pipelines and ensuring compliance-aware observability solutions for cloud environments.
Manage and exceed support KPIs and technical support metrics while leading a technical team. Drive incident management success and handle customer escalations by collaborating with cross-functional teams.
Manage and exceed support KPIs and technical support metrics while leading a technical team. Drive incident management success and handle customer escalations effectively.
