Handle inbound and outbound calls to help individuals understand health coverage and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty.
Qualfon
22 Remote Job Openings at Qualfon
Handle inbound and outbound calls to help individuals understand their health insurance coverage and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty and trust.
Handle inbound and outbound calls to help individuals understand and select appropriate health insurance products. Assist with Medicare application workflows and build long-term customer loyalty and trust.
Act as a trusted resource for members by handling inbound inquiries regarding quotes, new policies, billing, and policy changes. Process insurance transactions and collaborate with carriers to ensure accurate and compliant service delivery.
The role focuses on identifying process improvement opportunities and designing transformative solutions for internal and external clients. It involves leading process redesign workshops, conducting audits, and presenting strategic results to executive-level stakeholders.
Respond to inbound inquiries to provide expert guidance on personal lines insurance products and assist with quotes, billing, and policy changes. Process insurance transactions and collaborate with carriers to resolve member issues while meeting service quality metrics.
Handle inbound and outbound calls to help individuals understand health insurance coverages and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty and trust.
The Specialist manages operational functions across various departments to ensure flawless execution of client projects and inventory management. They are responsible for coordinating work instructions, auditing reports, and maintaining strong client communications to resolve issues.
Vice President, Business Development (Performance Solutions)
Qualfon
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Full Time
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a month ago
Qualfon
Drive new-logo client growth by selling outsourced sales, data, and lead performance solutions to C-suite decision makers. Manage the full business development lifecycle from aggressive prospecting and needs assessment to proposal delivery and contract development.
The role involves partnering with senior leadership to develop global recruitment strategies for external hiring and internal mobility. It requires managing end-to-end recruitment processes and utilizing data-driven insights to optimize talent acquisition across multiple markets.
The LMS Administrator manages the overall performance, configuration, and optimization of the organization's Learning Management System. This includes handling user access, generating training analytics, and integrating the LMS with other internal systems like HRIS and CRM.
The role focuses on identifying process improvement opportunities and designing transformative solutions for internal and external clients. It involves leading process redesign workshops, conducting audits, and presenting strategic results to executive-level stakeholders.
Property & Casualty P&C Insurance Licensing Program- Corpus Christi, TX
Qualfon
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Full Time
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a month ago
Qualfon
Support customers via phone and email with new policy quotes, billing inquiries, and coverage updates. Process endorsements and cancellations while ensuring all transactions meet industry regulations.
ANALYST II, GLOBAL OPERATIONS (IT ASSET MANAGEMENT SPECIALIST)
Qualfon
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Full Time
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a month ago
Qualfon
Manage the end-to-end lifecycle of IT hardware assets and maintain accuracy within ITAM and CMDB platforms. Coordinate inventory audits, reconciliation activities, and collaborate with cross-functional teams to ensure operational efficiency.
Property & Casualty P&C Insurance Licensing Program- Houston, TX
Qualfon
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Part Time
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2 months ago
Qualfon
Support customers via phone and email with new policy quotes, billing inquiries, and coverage updates. Process endorsements and cancellations while ensuring all transactions meet industry regulations.
The Tax Analyst supports transfer pricing compliance and reporting by monitoring intercompany transactions and preparing regulatory filings. They also assist in the preparation of various monthly, quarterly, and annual tax returns and support external audits.
The role focuses on real-time intraday analysis, reporting, and monitoring staffing levels to ensure operational efficiency. Responsibilities include managing agent adherence, handling system downtime communications, and optimizing queue and skill plans.
The role focuses on real-time intraday analysis, reporting, and monitoring staffing levels to ensure operational efficiency. Responsibilities include managing agent adherence, handling system downtime communications, and optimizing queue and skill management.
The representative will handle inbound HVAC warranty inquiries, verify eligibility, and provide triage support to route customers to the appropriate departments. They are also responsible for accurately documenting call details and maintaining high customer satisfaction standards.
The Attendee and Exhibitor Marketing Specialist will drive attendee acquisition and exhibitor engagement for B2B events through lead generation and campaign management. The role involves maintaining CRM data, coordinating marketing collateral, and supporting sales and operations teams with administrative tasks.
The Instructional Designer will create engaging learning experiences by collaborating with subject matter experts and clients. They are responsible for developing multimedia content, managing multiple projects, and implementing assessments to measure training effectiveness.
The agent will engage with members via multiple channels to assist with quotes, new policies, billing inquiries, underwriting questions, and policy changes, while building rapport and trust to offer accurate solutions. Responsibilities also include processing insurance transactions like endorsements and cancellations while ensuring regulatory compliance and meeting service quality metrics.
