The representative will handle inbound and outbound calls to address customer inquiries regarding benefits and claims. They are responsible for documenting encounters in the tracking system and maintaining a professional demeanor while multi-tasking across various applications.
The representative will handle inbound and outbound calls to address customer inquiries regarding dental benefits and eligibility. They are responsible for documenting all encounters in the tracking system and forwarding complex issues for priority resolution.
The Vice President of Learning and Development will set and execute a global learning strategy to drive operational readiness, leadership effectiveness, and business performance. This role involves leading a globally distributed team to modernize learning through technology and AI while ensuring alignment with business priorities and client needs.
The dispatcher coordinates field operations by managing technician schedules and monitoring job queues to ensure timely service resolution. They also communicate job updates to customers and internal teams while documenting status changes in various tracking systems.
The Proposal Manager leads the development and coordination of client-facing responses, including RFPs and RFIs, while managing timelines and SME input. They also oversee content governance initiatives to maintain library accuracy and improve future response quality through AI-assisted workflows.
You will support customers with policy quotes, billing inquiries, and coverage updates while ensuring all transactions comply with industry regulations. The role involves managing policy endorsements and cancellations with high precision and clear communication.
The Partnerships and Advocacy Lead develops and executes strategic collaboration initiatives to strengthen relationships with external stakeholders. This role also involves representing the organization in forums, managing team performance, and overseeing department budget allocations.
Coordinate field operations by managing technician schedules and monitoring job queues to ensure timely service resolution. Communicate effectively with internal teams and customers regarding job status, ETAs, and service updates.
The Healthcare Claim Processor is responsible for reviewing, processing, and adjudicating suspended Medi-Cal claims to ensure accurate and timely payment. They must evaluate member eligibility, interpret medical records, and resolve billing discrepancies while maintaining HIPAA compliance.
The representative will handle inbound and outbound calls to address customer inquiries regarding dental benefits and eligibility. They are responsible for documenting encounters in the tracking system and forwarding complex issues for priority resolution.
The representative will handle inbound and outbound calls to address customer inquiries regarding benefits and claims. They are responsible for documenting encounters in the tracking system and forwarding complex issues for priority resolution.
The representative will handle inbound and outbound calls to address customer inquiries regarding dental benefits and claims. They are responsible for documenting encounters in the tracking system and maintaining professional communication standards.
The agent will handle inbound and outbound calls to assist consumers with health insurance enrollment while maintaining compliance with CMS and company standards. They are responsible for building customer relationships, conducting needs-based consultations, and meeting daily sales and quality goals.
This position manages the full-cycle recruitment process, including sourcing candidates, conducting interviews, and maintaining the applicant tracking system. The recruiter also collaborates with hiring managers to define needs and represents the organization at branding and community events.
The recruiter is responsible for full-cycle talent acquisition, including sourcing, interviewing, and managing the applicant tracking system. They will also coordinate with hiring managers to develop recruitment strategies and represent the organization at branding events.
Provide real-time operational support to field technicians by resolving provisioning, facility, and inventory issues. Manage inbound communications from internal teams and maintain accurate system records to ensure service continuity.
The coordinator supports partnership and advocacy initiatives by managing stakeholder engagement, documentation, and event logistics. They also handle administrative tasks, including budget tracking and reporting, while ensuring alignment with organizational priorities.
The coordinator supports compliance and government engagement activities by managing documentation, permits, and recurring budget reports. They also coordinate logistics for regulatory meetings and maintain accurate records of institutional compliance activities.
The Senior Benefits Analyst manages the strategic planning, administration, and compliance of company-wide employee benefits programs. This role also oversees vendor relationships, data integrity in HRIS systems, and provides guidance to employees and leadership regarding benefits strategy.
The Finance Manager serves as a senior partner to regional leadership, overseeing financial narratives, budgeting, and forecasting to drive EBIT and operational performance. They lead financial performance reviews, manage portfolio-level financial health, and direct the work of Operations Analysts while coordinating with cross-functional teams.
The Senior Analyst serves as a finance partner for assigned programs, managing actuals, forecasts, and budgets while ensuring accurate invoicing and gross margin performance. They provide actionable operational insights, model financial scenarios, and partner with leadership to drive efficiency and revenue protection.
The Vice President of Business Development will drive new-logo client growth by selling outsourced sales, data, and lead performance solutions to C-suite executives. They are responsible for managing the entire sales cycle, from prospecting and opportunity qualification to proposal delivery and contract negotiation.
The agent will handle incoming customer inquiries via phone, chat, and email to resolve issues and provide personalized solutions. They are responsible for documenting technical problems, managing orders, and maintaining detailed records to ensure high customer satisfaction.
The representative will handle inbound calls to educate customers on extended service contracts and recommend tailored coverage solutions. They are also responsible for documenting interactions, meeting sales KPIs, and acting as a brand ambassador.
Handle incoming and outbound calls to address member and provider inquiries while maintaining accurate records in a CRM system. Collaborate with team members and supervisors to resolve customer service concerns and meet established service level agreements.
The specialist serves as a primary liaison between warehouse operations and account management to coordinate projects and client requests. They are responsible for monitoring order fulfillment, maintaining process documentation, and generating performance reports.
The representative will handle incoming and outbound calls to assist members and providers with inquiries while documenting interactions in a CRM system. They are responsible for resolving customer service concerns and maintaining accurate account records according to established service level agreements.
Handle incoming and outbound calls to assist members and providers with inquiries while documenting interactions in a CRM system. Collaborate with team members and supervisors to resolve service concerns and maintain accurate account records.
The agent will handle inbound inquiries regarding personal lines insurance, providing expert guidance and processing policy transactions. They will collaborate with carriers and internal teams to resolve issues while maintaining high standards of service quality and compliance.
The agent will respond to inbound inquiries regarding personal lines insurance, providing expert guidance and processing transactions such as policy changes and billing. They will collaborate with carriers and internal teams to resolve issues while maintaining high standards of service quality and compliance.
The agent will serve as a trusted resource for members by responding to inbound inquiries regarding personal lines insurance products. Responsibilities include processing insurance transactions, maintaining compliance, and collaborating with carriers to resolve member issues.
The representative will handle incoming and outbound calls to address member and provider inquiries while documenting interactions in a CRM system. They are responsible for resolving customer service concerns and maintaining accurate account records according to established service level agreements.
Handle incoming and outbound calls to assist members and providers with inquiries while maintaining accurate records in a CRM system. Collaborate with team members and supervisors to resolve customer service concerns and meet established service level agreements.
The agent will respond to inbound inquiries regarding personal lines insurance products, providing expert guidance and processing transactions such as endorsements and cancellations. They will maintain compliance with industry regulations while building rapport with members to ensure high-quality service and member satisfaction.
Engage with members via phone and email to assist with insurance quotes, policy changes, and billing inquiries. Collaborate with internal teams and carriers to resolve issues while maintaining compliance with industry regulations.
Support customers via phone and email with policy quotes, billing inquiries, and coverage updates. Manage policy endorsements and cancellations while ensuring compliance with industry regulations.
Support customers via phone and email with policy quotes, billing inquiries, and coverage updates. Process policy endorsements and cancellations while ensuring compliance with industry regulations.
Handle inbound and outbound calls to assist consumers with individual health insurance enrollment under age 65. Conduct needs-based consultations and maintain accurate documentation in CRM systems while meeting sales and quality goals.
The role focuses on identifying process improvement opportunities and designing transformative solutions for internal and external clients. It involves leading process redesign workshops, conducting audits, and presenting strategic results to executive-level stakeholders.
The role focuses on identifying process improvement opportunities and designing transformative solutions for internal and external clients. It involves leading process redesign workshops, conducting audits, and presenting strategic results to executive-level stakeholders.
The role focuses on real-time intraday analysis, reporting, and monitoring staffing levels to ensure operational efficiency. Responsibilities include managing agent adherence, handling system downtime communications, and optimizing queue and skill plans.
The role focuses on real-time intraday analysis, reporting, and monitoring staffing levels to ensure operational efficiency. Responsibilities include managing agent adherence, handling system downtime communications, and optimizing queue and skill management.
