Engage with members via phone and email to assist with insurance quotes, policy changes, and billing inquiries. Collaborate with internal teams and carriers to resolve issues while maintaining compliance with industry regulations.
Qualfon
27 Remote Job Openings at Qualfon
The agent will respond to inbound inquiries regarding personal lines insurance products, providing expert guidance and processing transactions such as endorsements and cancellations. They will maintain compliance with industry regulations while building rapport with members to ensure high-quality service and member satisfaction.
Respond to inbound customer inquiries via telephone and document each interaction in the tracking system. Facilitate financial transactions for inmate accounts while maintaining a professional and polite demeanor.
Property & Casualty P&C Insurance Licensing Program- Jacksonville, FL
Qualfon
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Full Time
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8 days ago
Qualfon
Support customers via phone and email with policy quotes, billing inquiries, and coverage updates. Process policy endorsements and cancellations while ensuring compliance with industry regulations.
Property & Casualty P&C Insurance Licensing Program- Pensacola, FL
Qualfon
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Full Time
·
8 days ago
Qualfon
Support customers via phone and email with policy quotes, billing inquiries, and coverage updates. Manage policy endorsements and cancellations while ensuring compliance with industry regulations.
LEAD ANALYST, GLOBAL OPERATIONS (ITAM SAM & CMDB Lead Administrator)
Qualfon
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Full Time
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8 days ago
Qualfon
Lead the administration and governance of ITSM, ITAM, SAM, and CMDB platforms, focusing on discovery and application dependency mapping. Oversee the full lifecycle of hardware and software assets to ensure compliance, accuracy, and cost optimization.
Remote Seasonal Health Insurance Sales and Enrollment Agent
Qualfon
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Full Time
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12 days ago
Qualfon
Handle inbound and outbound calls to assist consumers with individual health insurance enrollment under age 65. Conduct needs-based consultations and maintain accurate documentation in CRM systems while meeting sales and quality goals.
Handle inbound and outbound calls to help individuals understand and select appropriate health insurance products. Assist with Medicare application workflows and build long-term customer loyalty and trust.
Vice President, Business Development (Retail & E-commerce)
Qualfon
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Full Time
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15 days ago
Qualfon
Drive new-logo revenue growth by identifying and closing BPO/CX partnerships within the Retail and E-commerce sectors. Lead the full sales cycle from prospecting and solutioning to contract negotiation and executive relationship building.
Vice President, Business Development (Tech, Media, & Communications)
Qualfon
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Full Time
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15 days ago
Qualfon
Drive new-logo revenue growth by identifying and closing BPO/CX partnerships within the Tech, Media, and Communications vertical. Lead the full sales cycle from prospecting and solutioning to contract negotiation and executive relationship management.
Handle inbound and outbound calls to address customer inquiries regarding dental benefits and eligibility. Document all encounters in the tracking system and forward priority issues for resolution.
Handle inbound and outbound calls to address customer inquiries regarding dental benefits and eligibility. Document all interactions in the tracking system and forward priority issues for resolution.
Drive top-of-funnel pipeline generation by identifying and qualifying enterprise and mid-market clients through outbound prospecting. Focus on opening doors and scheduling qualified meetings for the executive sales team.
Handle inbound and outbound calls to help individuals understand health coverage and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty.
Handle inbound and outbound calls to help individuals understand their health insurance coverage and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty and trust.
Handle inbound and outbound calls to help individuals understand and select appropriate health insurance products. Assist with Medicare application workflows and build long-term customer loyalty and trust.
Act as a trusted resource for members by handling inbound inquiries regarding quotes, new policies, billing, and policy changes. Process insurance transactions and collaborate with carriers to ensure accurate and compliant service delivery.
The role focuses on identifying process improvement opportunities and designing transformative solutions for internal and external clients. It involves leading process redesign workshops, conducting audits, and presenting strategic results to executive-level stakeholders.
Respond to inbound inquiries to provide expert guidance on personal lines insurance products and assist with quotes, billing, and policy changes. Process insurance transactions and collaborate with carriers to resolve member issues while meeting service quality metrics.
Handle inbound and outbound calls to help individuals understand health insurance coverages and select appropriate products. Assist with the workflow of Medicare applications and build long-term customer loyalty and trust.
Vice President, Business Development (Performance Solutions)
Qualfon
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Full Time
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2 months ago
Qualfon
Drive new-logo client growth by selling outsourced sales, data, and lead performance solutions to C-suite decision makers. Manage the full business development lifecycle from aggressive prospecting and needs assessment to proposal delivery and contract development.
The role focuses on identifying process improvement opportunities and designing transformative solutions for internal and external clients. It involves leading process redesign workshops, conducting audits, and presenting strategic results to executive-level stakeholders.
The Tax Analyst supports transfer pricing compliance and reporting by monitoring intercompany transactions and preparing regulatory filings. They also assist in the preparation of various monthly, quarterly, and annual tax returns and support external audits.
The role focuses on real-time intraday analysis, reporting, and monitoring staffing levels to ensure operational efficiency. Responsibilities include managing agent adherence, handling system downtime communications, and optimizing queue and skill plans.
The role focuses on real-time intraday analysis, reporting, and monitoring staffing levels to ensure operational efficiency. Responsibilities include managing agent adherence, handling system downtime communications, and optimizing queue and skill management.
The Attendee and Exhibitor Marketing Specialist will drive attendee acquisition and exhibitor engagement for B2B events through lead generation and campaign management. The role involves maintaining CRM data, coordinating marketing collateral, and supporting sales and operations teams with administrative tasks.
The Instructional Designer will create engaging learning experiences by collaborating with subject matter experts and clients. They are responsible for developing multimedia content, managing multiple projects, and implementing assessments to measure training effectiveness.
